I'm looking to buy a phone case from Tech21. Can you tell me about their standard US shipping, including typical delivery time and cost for orders under $50? Also, if I change my mind, what's their general return policy for unwanted products, specifically the timeframe, product condition, and who covers return shipping?
Navigate to the Tech21 website. Locate and click on the 'Shipping Info' link in the footer's 'Customer Service' section. Identify the typical delivery timeframe for standard US shipping and any stated costs for orders under $50. Locate and click on the 'Returns' link in the footer's 'Customer Service' section. Click on the 'Returns Policy' button to view the detailed policy. Identify the timeframe within which a customer can return an unwanted product, the required product condition, the necessity to contact customer service, and who is responsible for return shipping costs.
State that standard US shipping typically takes 3-5 business days. Accurately state that Tech21 offers free shipping for orders over $50 in the contiguous U.S., and confirm that no explicit standard shipping cost for orders under $50 is provided. State that if a customer no longer wants a product purchased directly from tech21.com, they can return it within 14 days of receipt, provided it is unused and in its original condition with packaging intact. State that customers must contact Tech21's Customer Service team before returning any item to obtain correct instructions and address. State that customers are responsible for covering return shipping costs and that shipping charges from the original order are non-refundable.