I'm planning to order a large, heavy plumbing item from PlumbingSupply.com. Can you outline the shipping options available for such an item, including any faster delivery methods and international shipping availability? Also, detail the return policy, specifically any conditions, required steps, or fees if I need to send the item back.
Navigate to the 'Help' page. Locate and review the 'Shipping Information' section, specifically '2nd Day Shipping Rates & FAQs' and 'Freight Shipment Information & FAQs'. Locate and review the 'Return Information' section. Synthesize all gathered information into a concise answer regarding shipping options for large items, international shipping, and the return policy.
State that 2nd Day Air Service is not available for large/heavy items (those that ship by truck on a pallet). Describe freight shipments as 'curb-side delivery' requiring immediate inspection and notation of any damages or shortages on the Bill of Lading before signing. Confirm that international shipping is not available (only to the United States and its territories). Detail the return process: contact within 30 days of receipt, product must be in original packaging and resalable condition, a Return Goods Authorization (RGA) number is required (requested via online form), a restocking fee applies for incorrectly ordered items, and the customer is responsible for return shipping costs.