I need to report a non-emergency issue, specifically a broken streetlight, to the City of Florence. What is the primary digital method for submitting such a service request, and how can I initiate contact using this method, including any specific phone numbers, text commands, or website features?
Navigate to the City of Florence homepage (cityofflorence.com). Click on the 'Report a Concern' link. Identify the primary digital method for submitting non-emergency service requests. Extract the specific instructions for initiating contact with this method, including phone numbers, text commands, and website features.
State that the primary digital method for reporting non-emergency service requests is the 'Ask Cy' chatbot. Provide the phone number (855) 964-3929 and the text command 'Hey Cy' for 'Ask Cy'. Mention that the 'Ask Cy' icon located in the bottom right-hand corner of the website can also be used to start a chat.