I need to file my first GST/HST return electronically and don't have an access code. Can I still file if I owe money? What's the primary way to get a new access code, and what are the specific phone numbers to call for assistance from within or outside Canada?
Navigate to the 'GST/HST NETFILE' main page. Click on 'Get a GST/HST access code' under 'Topics for GST/HST NETFILE'. Scroll down to find the primary method for obtaining a new access code and the relevant phone numbers. Go back to the 'GST/HST NETFILE' main page. Click on 'Frequently asked questions'. Click on 'Eligibility' within the FAQ topics. Find the answer to whether a return can be filed with an amount owing.
State that a GST/HST return can be filed electronically even if there is an amount owing. State that the primary method to get an access code if you've never received one is by calling. Provide the specific phone numbers for obtaining an access code and for urgent help: 1-800-959-5525 (within Canada/US) and 613-940-8497 (collect from outside Canada/US).