On the West Northamptonshire Council website, find the 'Contact us' page. Identify the primary method for general inquiries, its main purpose, and the expected response time for online submissions. Provide this information clearly.
Navigate to westnorthants.gov.uk. Click on 'All services' (if 'Contact us' is not directly visible on the homepage). Click on 'Your council' to expand its sub-menu. Scroll down to reveal the 'Contact us' link within the 'Your council' sub-menu and click it. On the 'Contact us' page, locate the section detailing online contact methods. Extract the primary online contact method, its stated purpose, and the response time.
Successfully navigate to the 'Contact us' page. Identify the primary contact method for general inquiries as an 'online form' or 'enquiry form'. State that the purpose of the online form is for messages to go 'straight through' to the council and is described as 'the best way for us to understand what you need and how we can help'. State the expected response time for online submissions is 'within 5 working days'.