On the Office of Evaluation Sciences website, navigate to the 'Evaluations' page. Using the available filters, identify the most recent 'Impact evaluation' project that has a 'Complete' status. For this specific project, state the federal agency OES partnered with and one key finding or outcome.
Navigate to the 'Evaluations' page (oes.gsa.gov/evaluations). Locate and interact with the 'Filter the project listing' section. Apply the 'Complete' status filter. Apply the 'Impact evaluation' project type filter. Identify the most recent project listed after applying the filters. Click on the identified project (e.g., 'Reducing no-shows for in-person passport appointments'). Identify the federal agency OES partnered with for this project. Identify and state one key finding or outcome from this project.
The agent successfully applies the 'Complete' status filter. The agent successfully applies the 'Impact evaluation' project type filter. The agent identifies 'Reducing no-shows for in-person passport appointments' as the most recent completed impact evaluation. The agent states that OES partnered with the 'Department of State (DOS)’s Bureau of Consular Affairs (CA)' (or simply 'Department of State'). The agent states that a key finding was: 'Sending automated text message reminders to customers did not change the no-show rate for in-person passport appointments.'