I'm experiencing graphics issues and crashes while playing Thief on PC. What are the initial troubleshooting steps recommended for graphics problems, and if I need to post on the Technical Support forum about the crashes, what specific system and log information should I include in my report?
Navigate to support.eidosmontreal.com. If the internal search is non-functional, use an external search engine (e.g., DuckDuckGo) to find the 'Thief' support page on support.eidosmontreal.com. On the Thief support page, click on the 'Technical Support' link. Locate the section titled 'I have issues running the game on my computer'. Identify the recommended initial troubleshooting steps for stuttering and graphics-related issues. Identify the specific information required when posting on the Technical Support forum for crashes and other problems.
State that the recommended initial troubleshooting steps for graphics issues are to upgrade graphics card drivers, lower display settings, and disable 'bells and whistles' (starting with vsync). State that for crashes/freezes, the user should provide: system specs (CPU, GPU, RAM, OS), GPU driver version, contents of the Thief.log file, crash dumps from the Thief folder, and clear, detailed information on what exactly happens when trying to play the game.