As a non-Corps professional, I need to understand how to get technical support for HEC-RAS software. What are the methods and limitations for obtaining HEC-RAS software support, and where can I find the appropriate contact information for inquiries and bug reporting?
Navigate to the HEC website (hec.usace.army.mil). Navigate to the 'Contact' page. Identify the policy regarding telephone support for non-Corps users. Determine the required method for non-Corps users to make software inquiries and requests for assistance, including bug reporting. Note where to find appropriate contact information for software support. Synthesize the software support method and limitations for non-Corps users.
Confirm that HEC does not provide non-Corps users with telephone support for software issues. State that all software inquiries and requests for assistance (including bug reporting) for non-Corps users must be made by email. State that the appropriate contact information for software support can be found on the 'Support Policy' webpage.