On the DIRECTV FOR BUSINESS Customer Service, Account & Login Support page, locate the reasons why a user might be unable to access their online account information. Identify all listed reasons for account access issues to help a business owner troubleshoot their login problems.
Navigate to the DIRECTV FOR BUSINESS Customer Service, Account & Login Support page. Locate and click on the 'Troubleshooting' section. Within the 'Troubleshooting' section, locate and expand the 'Why can’t I access my online account information?' section. Identify and extract all listed reasons why a user might not be able to access their online account information.
Successfully navigate to the DIRECTV FOR BUSINESS Customer Service, Account & Login Support page. Successfully locate and click on the 'Troubleshooting' section. Successfully locate and expand the 'Why can’t I access my online account information?' section. Identify and state that only the account owner can view and pay bills online for protection and privacy. Identify and state that commercial online self-service billing capabilities are only available to select public, business, and private viewing business customers, and not to those billed by authorized dealers, parent companies (national accounts), or institutions/hospitality businesses.