Summarize the key insights from the 'MFG Rated for Service' awards regarding the relationship between lenders and brokers, the impact of technology on this relationship, and the factors contributing to a successful mortgage market, based on information available on the website.
Navigate to the 'Awards' section of the website. Identify and read articles related to the 'MFG Rated for Service' awards that discuss technology, lender-broker relationships, and market success factors. Locate and review the descriptions of 'MFG Rated for Service Awards' podcasts to gather additional insights. Synthesize all gathered information to provide a comprehensive summary addressing the task's requirements.
State that technology progress is clear with certain lenders but remains a source of frustration for brokers, indicating a wide gap and a risk of losing personal touch if over-relied upon. Identify the partnership between intermediaries and lenders as the driving force for a successful mortgage market, highlighting 'intermediaries, products, and communication' as key. Mention product transfers (PTs) as a main source of frustration for brokers due to lower proc fees. Include insights from the Coventry Building Society podcast description, such as strategic decisions, operational initiatives, and sales support as factors for lender success. Include insights from the Accord Mortgages podcast description, highlighting customer service excellence and broader market challenges/trends. Provide a concise, synthesized summary that integrates all identified insights regarding technology's role, lender-broker relationships, and factors for mortgage market success.