I need to understand the warranty policy for SWISSGEAR products. Please navigate to the warranty information page and identify the standard warranty period, the exact wording for what is covered, and list at least three specific examples of what is explicitly not covered under the warranty.
Navigate to 'swissgear.com'. Scroll to the footer of the page. Click on the 'Customer Service' link. On the Customer Service page, click on the 'Warranty & Returns' link. Identify the standard warranty period for SWISSGEAR products. Extract the exact phrase describing what types of defects or issues are covered under the warranty. Identify and list at least three specific examples of damage or issues that are explicitly *not* covered under the warranty. Synthesize the gathered information about the warranty policy.
The agent successfully navigates to the 'Warranty & Returns' page. The agent states the standard warranty period for most SWISSGEAR products as '10 years from the date of purchase' or '10-year limited warranty'. The agent states that the warranty covers 'defects in materials and workmanship'. The agent identifies at least three types of damage not covered, such as 'normal wear and tear', 'abuse', 'misuse', 'damage caused by common carriers', 'damage caused by extreme temperatures', 'solvents', 'acids', 'water', or 'unauthorized repair'.