I need to report a non-emergency concern about a pothole in Port Arthur, TX. Navigate to the 'Report A Concern' section of the Port Arthur, TX official website. Identify the primary method for submitting a concern and confirm if it's for emergencies. Then, find out what initial information is required to report a 'Pot Hole Repair' specifically.
Navigate to 'https://www.portarthurtx.gov/'. Locate and click on the 'How Do I...' link. On the 'How Do I...' page, click on the 'Report a Concern' link. Accept the cookie consent if prompted. Identify if the service request access is for emergency situations. Click on the 'Pot Hole Repair' link or 'Create a New Request' and then select 'Pot Hole Repair' if available. Identify and describe the initial fields or information requested on the form for a 'Pot Hole Repair'. State the primary method for submitting a concern and whether it is for emergencies.
The agent successfully navigates to the 'Service Request Access' portal. The agent correctly identifies that the primary method for submitting a concern is an online form. The agent explicitly states that the 'Service Request Access' is not for emergency situations and advises dialing 911 for emergencies. The agent identifies the initial information required for a 'Pot Hole Repair' request, which includes 'Request Type' (specifically 'Pot Hole Repair'), 'Location' (via a map), and 'Description' (a textbox for detailed input). The agent also notes the option to 'Add an Image'.