I need to find my bin collection dates and order a new recycling box. On the South Gloucestershire Council website, please tell me how I can look up my specific bin collection dates, including any important notes for flats or upcoming changes. Then, explain how to order a new recycling box, including whether it's free and the expected delivery time.
Navigate to 'https://www.southglos.gov.uk/'. Click on the 'Bin collection dates homepage buttons desktop' link (ID 228). If a cookie consent pop-up appears, dismiss it by clicking 'CONFIRM'. Click the prominent 'Check your collection dates' link (ID 297) to proceed to the lookup tool. Describe how a user would find their collection dates on this new page (e.g., by postcode). Note any specific information provided about collection dates for flats or upcoming changes. Navigate back to the homepage. Click on the 'Order new bin or box homepage links desktop' link (ID 272). Identify whether new recycling boxes are free and the expected delivery timeframe. Describe the initial step a user would take to order a new bin or box (e.g., clicking a specific link to start the form).
The agent successfully navigates to the page where a user can input information to check collection dates (e.g., a postcode lookup page). The agent states that bin collection dates can be found by entering a postcode or address. The agent mentions that collection days are changing from Monday, August 4, 2025. The agent notes that collection dates for flats with communal bins may not show up and advises calling a specific number. The agent successfully navigates to the 'Order new bins and boxes' page. The agent states that new recycling boxes are free of charge. The agent states that new bins or boxes may take up to 10 working days for delivery. The agent identifies that a user would click the 'Order new bins and boxes' link (ID 289) to begin the ordering process.