I need to schedule a repair for my Samsung refrigerator. Can Sears Home Services fix it, and what is the very first piece of information I need to provide to start the online scheduling process for a repair?
Navigate to 'https://www.searshomeservices.com'. Click on the 'Repair' link in the main navigation bar. Confirm if Samsung refrigerators are listed as a serviced brand/appliance type. Identify the first input field or prompt required when initiating the online repair scheduling process via a 'Schedule Now' button.
The agent successfully navigates to the 'Repair' page. The agent confirms that Sears Home Services repairs Samsung refrigerators. The agent identifies that the first piece of information required to start the online scheduling process is the user's zip code.