I need to find out about garbage collection in Jackson, Mississippi, but the direct schedule link seems to be broken. Please find the contact information for the Public Works Department, including their phone number and the email address of the Director/City Engineer, as this department is likely responsible for garbage services. Also, identify if there's a general city contact number (like a 311 Action Line) for service inquiries.
Navigate to 'jacksonms.gov'. Click on the 'Directory' link. From the 'Select a Group' dropdown, choose 'Public Works Department'. Extract the phone number and email address for the Director/City Engineer of the Public Works Department. Return to the homepage and look for any general city service contact numbers or a '311 Action Line'. Synthesize the gathered contact information for the Public Works Department and any general city service line found.
The agent successfully navigates to the 'Directory' page. The agent successfully filters the directory to 'Public Works Department'. The agent states the phone number for the Director/City Engineer of the Public Works Department as '601- 960-1651'. The agent states the email address for the Director/City Engineer of the Public Works Department as 'rlee@city.jackson.ms.us'. The agent accurately states whether a general city contact number (like a 311 Action Line) is readily discoverable on the homepage or main navigation, and if so, provides it. (Based on the provided trajectory, it is not readily visible, so the agent should state this.)