I need to report a pothole on a public road in Northern Ireland. Before I start the online reporting process, what specific details should I gather about the defect and its location? Additionally, after I submit my report, how can I check its progress?
Navigate to 'https://www.nidirect.gov.uk'. Click on the 'Travel, transport and roads' link. Click on the 'Problems with roads and streets' link. Click on the 'Report a pothole or other surface defect' link. Read the 'Before you start' section to identify the specific details required for reporting a defect. Locate and read the 'Tracking the progress of a fault' section to understand how to check a report's status. Synthesize the gathered information to answer the questions.
The agent successfully navigates to the 'Report a pothole or other surface defect' page on nidirect.gov.uk. The agent states that before starting, users should include details of how severe the defect is, its approximate size and depth, and its location (e.g., on the road or footway, near a junction, or which lane it is in). The agent states that users can check the progress of a reported fault by using the provided 'Track progress of a fault' link.