I suspect a treatment error and need to understand how the Medical Services (Medizinische Dienste) can help me. Please explain their main role in assessing treatment errors, identify the specific information sheet mentioned on their 'Behandlungsfehler' page, and describe what kind of general advice this page provides regarding next steps. Does this page offer direct support, or does it primarily direct users to other resources, such as the main Medical Services portal? If so, what is the URL for the main portal?
Navigate to 'md-bund.de'. Accept the necessary cookies if a banner is present. Click on the 'Für Patienten' (For Patients) link. Click on the 'Behandlungsfehler' (Treatment Errors) link. Identify the main role of the Medical Services in assessing treatment errors. Locate the specific information sheet mentioned for patients and its purpose. Determine whether the page offers direct support or primarily directs users to other resources, and identify the URL for the main Medical Services portal if mentioned. Synthesize all gathered information to answer the task.
The agent successfully navigates to the 'Behandlungsfehler' section. The agent states that the main role of the Medical Services is to provide free, impartial medical expert opinions to clarify suspected treatment errors, initiated through the patient's statutory health insurance. The agent identifies the information sheet as 'Was Versicherte wissen sollten' (What Insured Persons Should Know) and states its purpose is to provide tips and information on how to proceed with a suspected treatment error. The agent correctly states that the page primarily directs users to other resources (the downloadable information sheet and the main portal) rather than offering direct direct support. The agent provides the URL for the main Medical Services portal as 'www.medizinischerdienst.de'.