I'm a Bombardier business jet owner looking for after-sales support and potentially considering a pre-owned aircraft. First, describe the primary types of support services offered and how I can find a service center, including the filter options available. Second, explain the process for buying or selling a pre-owned Bombardier jet, and what are the key benefits of a 'Certified Pre-Owned' aircraft?
Navigate to bombardier.com. Click on the 'MENU' button (ID 13). Click on the 'Support' button (ID 41) in the main menu. Identify the primary types of support services mentioned on the 'Worldwide Support Network' page (e.g., Mobile Response Team, global network of technicians). Identify and list the filter options available for finding a service center (Aircraft, Facility Type, Capabilities, Approvals). Navigate back to the homepage (bombardier.com). Click on the 'MENU' button (ID 13). Click on the 'Aircraft' button (ID 34). Click on the 'Pre-owned sales & acquisition' link (ID 107). Describe the process for buying or selling a pre-owned jet based on the information on this page. Click on the 'Certified Pre-Owned' link (ID 109). Identify and state the key benefits of a 'Certified Pre-Owned' aircraft. Synthesize all gathered information to answer the task.
The agent successfully navigates to the 'Worldwide Support Network' page. The agent identifies and states at least two primary types of support services, such as 'worldwide network of technicians and customer services representatives' and 'Mobile Response Team'. The agent accurately lists the filter options for finding a service center as 'Aircraft', 'Facility Type', 'Capabilities', and 'Approvals'. The agent successfully navigates to the 'Pre-owned sales & acquisition' page. The agent describes the process for buying or selling a pre-owned jet (e.g., direct sales from Bombardier, brokerage services, contact for inquiries). The agent successfully navigates to the 'Certified Pre-Owned' page. The agent identifies and states at least two key benefits of a 'Certified Pre-Owned' aircraft (e.g., factory-backed warranty, comprehensive inspection, updated maintenance, genuine parts, service bulletin compliance, flight test, or training package).