I'm looking for mental health support through Premera. Can you tell me how to find a mental health provider using their resources, and what options are available for immediate help or crisis situations?
Navigate to 'https://www.premera.com/'. Click on the 'Health & Wellness' dropdown (ID 42). Click on 'Care Essentials' (ID 53). Click on the 'Mental Health' link (ID 72) in the left sidebar. Identify how a member can find a mental health provider. Identify the specific resources or contact information provided for immediate help or crisis situations. Synthesize the findings into a concise answer.
The agent successfully navigates to the 'Mental Health' page. The agent states that members can use a 'provider directory' to find a primary care provider, therapist, psychologist, or mental health specialist. The agent identifies the '988 Suicide and Crisis Lifeline' as a resource for emotional distress crisis, including its availability (24/7) and contact methods (Call/text 988 or chat at 988lifeline.org). The agent states that 'Emergency Behavioral Health Services' are covered, including treatment by 'Mobile Crisis Response providers', for life-threatening mental health emergencies.