I'm considering purchasing a product from Fluance and want to understand their 30-day risk-free in-home trial policy. Please find out what the trial period is, who is responsible for return shipping costs if I decide to return a product, and what condition the product must be in for a return to be accepted.
Navigate to 'https://www.fluance.com/support'. Click on the '30 Day Risk Free in Home Trial' link (ID 262). Identify the duration of the risk-free trial period. Determine who is responsible for return shipping costs. Identify the required condition of the product for a return to be accepted. Synthesize the gathered information to answer the task.
The agent successfully navigates to the '30 Day Risk Free In-Home Trial' policy page. The agent states that the trial period is 30 days. The agent states that Fluance covers the return shipping costs. The agent states that the product must be in 'like-new' condition with all original packaging and accessories for a return to be accepted.