As a Texas resident, I need to renew my driver's license online and also find the best way to contact the Department of Public Safety (DPS) for general driver's license inquiries. First, identify the new online platform for driver's license renewal and state where I can learn more about it. Second, navigate to the contact information for the Department of Public Safety (DPS) and provide their primary phone number for driver's license services.
Navigate to 'https://www.texas.gov/'. Click on the 'Resident' button (ID 52). On the 'Resident' page, locate the section or link related to 'Driver Services' or 'Driver License Renewal'. Read the information provided regarding online driver's license renewal, noting any new platforms like 'Texas by Texas (TxT)' and eligibility criteria. Navigate to the 'Help & Support' section. From the 'Help & Support' page, locate and click on the 'Government Agency Contact Information' link or section. Find the contact information for the Department of Public Safety (DPS) and extract their primary phone number for driver's license services. Synthesize the information about the new renewal platform and the DPS contact phone number.
The agent successfully navigates to 'https://www.texas.gov/'. The agent successfully navigates to the 'Resident' section. The agent identifies that the legacy driver license renewal application is no longer available and that 'Texas by Texas (TxT)' is the new platform for online driver license/ID services. The agent states that users should review eligibility criteria and visit 'Texas.gov/TxT' to learn more and create an account for renewal. The agent navigates to the 'Help & Support' section and then to the 'Government Agency Contact Information' section. The agent successfully locates and provides the primary phone number for the Department of Public Safety (DPS) for driver's license services (e.g., 512-424-2600 or the appropriate number found on the DPS contact page).