As a business owner, I need to understand Biffa's general waste collection and management services. Please navigate to the relevant section and identify the types of bins available for general waste. Additionally, explain how a new customer can initiate a quote request and where an existing customer would go to manage their account.
Navigate to biffa.co.uk. Accept any cookie consent pop-ups if they appear. Click on 'Services & Products' in the main navigation menu. Click on 'General waste collection & management' from the sub-menu under 'Services & Products'. Identify and list the types of bins available for general waste collection. Locate the 'Get a quote' link/button and describe its purpose for new customers. Locate the 'Go to our customer portal' link/button and describe its purpose for existing customers.
The agent successfully navigates to the 'General waste collection & management' page. The agent lists the types of bins available for general waste (e.g., wheelie bins, skips, front end loaders, roll on/roll off containers). The agent correctly identifies the 'Get a quote' link/button and states that it is for new customers to request a quote or leads to a contact form for inquiries. The agent correctly identifies the 'Go to our customer portal' link/button and states that it is for existing customers to log in and manage their account.