I'm interested in purchasing a leather product from Saddleback Leather and want to understand their 100-Year Warranty. Please find out what the warranty covers, what it does not cover, and the process for making a warranty claim. Additionally, list the main product categories available on their website.
Navigate to 'https://saddlebackleather.com/'. Look for a navigation link or footer link that leads to 'Warranty', 'Customer Service', 'About Us', or 'FAQ' to find the 100-Year Warranty details. On the warranty page (or relevant section), identify and extract information about what the 100-Year Warranty covers. Identify and extract information about what the 100-Year Warranty does not cover. Find and describe the process for making a warranty claim. Return to the homepage or a main navigation area and list at least five primary product categories displayed on the website.
The agent successfully navigates to the Saddleback Leather homepage. The agent successfully navigates to the 100-Year Warranty details page or section. The agent clearly states what the 100-Year Warranty covers (e.g., craftsmanship, materials, normal wear and tear). The agent clearly states what the 100-Year Warranty does not cover (e.g., abuse, neglect, natural disasters, damage from animals). The agent describes the process for making a warranty claim (e.g., contacting customer service, providing proof of purchase, sending the item in). The agent lists at least five distinct product categories available on the website (e.g., Briefcases, Travel Bags, Backpacks, Accessories, Home & Office, Womens, Love 41).