I'm considering ordering flowers from Serenata Flowers. Can you explain what 'delivered in bud' means? Also, what are the key differences between letterbox, hand-tied, and bouquet flowers? Finally, what is the policy for modifying (changing or cancelling) an order after it has been placed?
Navigate to 'https://www.serenataflowers.com'. Click on the 'Help' link. Click on the 'Quality & Freshness' category link. Click on the 'What does delivered in bud mean?' link. Extract the explanation of 'delivered in bud'. Go back to the 'Quality & Freshness' category page. Click on the 'What are the differences between letterbox, hand-tied and bouque...' link. Extract the differences between letterbox, hand-tied, and bouquet flowers. Go back to the main 'Help' page. Click on the 'Ordering' category link. Click on the 'Can I cancel my order?' link. Extract the policy for cancelling an order. Go back to the 'Amendments and Cancellations' section. Click on the 'How can I amend my order?' link. Extract the policy for changing an order. Synthesize all collected information.
The agent successfully navigates to the 'Help' section. The agent successfully explains that 'delivered in bud' means flowers are sent in an unopened or partially opened state to bloom fully in the recipient's home for extended freshness. The agent successfully identifies the differences: Letterbox flowers fit through a standard letterbox and are packed flat; Hand-tied flowers are pre-arranged and tied by florists, presented in water-filled packaging; Bouquets are a collection of individual flower varieties for the recipient to arrange themselves. The agent successfully navigates to the 'Ordering' category. The agent successfully states that to cancel an order, customers should contact customer support, and that cancellation might not be possible for next-day or same-day delivery orders due to immediate preparation. The agent successfully states that to amend an order, customers should contact customer support as soon as possible, and that amendments might not be possible for next-day or same-day delivery orders.