I want to send flowers to someone in France and need to understand the delivery process and options for personalizing my order. Please find Florajet's general delivery information, specifically regarding delivery times and costs within France, and what happens if the recipient is absent. Additionally, confirm if there's an option to add a personalized message to an order.
Navigate to 'florajet.com'. Scroll to the bottom of the page to locate the footer. Click on the 'FAQ' link (ID 1352) in the 'Besoin d'aide ?' section of the footer to find general delivery information. On the FAQ page, identify the general delivery times and costs for France. Locate the policy regarding what happens if the recipient is absent during delivery. Navigate back to the homepage. Click on the 'bouquets' link (ID 86) in the main navigation. Select the first available bouquet by clicking on its image or title to navigate to its product page. On the bouquet's product page, determine if there is an option to add a personalized message to the order. Synthesize the findings regarding delivery times, costs, absent recipient policy, and personalized message option.
The agent successfully navigates to the 'FAQ' page. The agent states the general delivery times and costs for France (e.g., same-day delivery, delivery fees). The agent identifies the policy for absent recipients (e.g., leaving a delivery notice, contacting the recipient, re-delivery attempts, or leaving with a neighbor). The agent successfully navigates to a product page for a bouquet. The agent confirms whether there is an option to add a personalized message to the order.