I want to research a business on BBB.org. Please navigate to the 'Search for a Business' feature, search for 'Apple Inc.', ensure you select 'All Businesses (Accredited and Non-Accredited)' if prompted, and then navigate to its business profile page. Once on the profile page, identify and list the BBB Rating, the total number of customer reviews, and the total number of complaints.
Navigate to 'https://www.bbb.org/'. Locate the 'Find a Better Business' search bar. Enter 'Apple Inc.' into the 'Find' search input. Click the 'Search' button. If a pop-up appears asking to choose between 'BBB Accredited Businesses Only' and 'All Businesses (Accredited and Non-Accredited)', select 'All Businesses (Accredited and Non-Accredited)' and click 'Continue'. Click on the official 'Apple Inc.' business profile link from the search results. On the business profile page, identify the BBB Rating. Identify the total number of customer reviews. Identify the total number of complaints. State the BBB Rating, total customer reviews, and total complaints.
The agent successfully navigates to the BBB homepage. The agent successfully searches for 'Apple Inc.' and navigates to its business profile page. If prompted, the agent selects 'All Businesses (Accredited and Non-Accredited)' and proceeds. The agent states the BBB Rating for Apple Inc. (e.g., 'A+'). The agent states the total number of customer reviews for Apple Inc. (e.g., '1,234 reviews'). The agent states the total number of complaints for Apple Inc. (e.g., '5,678 complaints').