I need to report a playground equipment issue at a DC Public School. Using the DGS website, tell me the primary ways to report this issue, the service level agreement (SLA) for playground repairs, and which types of facilities are covered by this service.
Navigate to dgs.dc.gov. Locate the 'Service Selector' section. From the 'I Need To...' dropdown, select 'Request'. From the second dropdown, select 'Playground Equipment Repair for DCPS and DPR Facilities'. Click the 'Request Now' button associated with this selection. On the 'Playground Equipment Repair for DCPS and DPR Facilities' page, identify the primary methods for reporting a facility in need of services. Identify the stated Service Level Agreement (SLA) for DGS Playground Repairs. Identify the types of facilities covered by this service request. Synthesize all gathered information into a concise answer.
The agent successfully navigates to the DGS homepage. The agent correctly uses the 'Service Selector' to reach the 'Playground Equipment Repair for DCPS and DPR Facilities' page. The agent states that issues can be reported by contacting DC 311 via phone (311 or 202-737-4404), text (32311), Twitter (@311DCGov), the 311.dc.gov Online Portal, or the DC 311 Mobile App. The agent states the SLA for DGS Playground Repairs is 180 days. The agent states that the service covers playground equipment at District-owned facilities managed by DGS at DCPS schools, DPR parks, and DPR recreation centers. The agent explicitly mentions that the service does NOT cover privately owned playgrounds. The agent does not submit any forms.