I have an existing MikroTik device running RouterOS and want to upgrade to the latest stable version. How do I perform this upgrade directly from my device? After upgrading, if I encounter an issue, what are two primary methods to get technical support directly from MikroTik, and what is the recommended first step if I purchased my device from a distributor?
Navigate to 'https://mikrotik.com/'. Click on the 'Software' link. On the 'Software' page, identify the recommended method for upgrading RouterOS for an existing user. Click on the 'Support' link. On the 'Support' page, identify two primary methods for obtaining technical support directly from MikroTik. Identify the recommended first step for technical support if the device was purchased from a distributor. Synthesize the information about the upgrade method, two direct support methods, and the first step for distributor-purchased devices.
The agent successfully navigates to the 'Software' page. The agent identifies that upgrading RouterOS for an existing user can be done by clicking 'Check For Updates' in QuickSet or System > Packages menu in WebFig or WinBox. The agent successfully navigates to the 'Support' page. The agent identifies two primary methods for direct technical support from MikroTik, such as 'support system' or 'e-mail support@mikrotik.com', and 'certified consultants'. The agent states that the recommended first step for technical support if the device was purchased from a distributor is to 'contact your distributor first'.