On the West Northamptonshire Council website, navigate to the 'Contact us' page. Identify the primary method for general inquiries, specifically noting the type of contact (e.g., online form, phone, email), its purpose, and the stated response time for online submissions. Provide this information.
Navigate to westnorthants.gov.uk. Click on 'All services' to view a comprehensive list of council functions. From the 'All services' page, click on 'Your council' to expand its sub-menu. Click on the 'Contact us' link within the 'Your council' sub-menu. On the 'Contact us' page, identify the primary contact method for general inquiries. Extract the type of contact (e.g., online form), its stated purpose, and the expected response time for online submissions.
Successfully navigate to the 'Contact us' page on westnorthants.gov.uk. Identify the primary contact method as an 'online form' or 'online enquiry form'. State that the purpose of the online form is for messages to go 'straight through' to the council, described as 'the best way for us to understand what you need and how we can help'. State the expected response time for online submissions is 'within 5 working days'.