I need to find out how to check my TCBY gift card balance and whether a specific store sells gift cards. What are the instructions for both, and what is the customer service phone number if I have trouble checking my balance?
Navigate to the TCBY homepage. Scroll to the footer and click on the 'Gift Cards' link. On the 'Gift Cards' page, identify the instructions for checking a gift card balance. Identify the instructions for determining if a store sells gift cards. Click on the 'tcby.com/contact' link to navigate to the Contact Us page. On the 'Contact us' page, locate the customer service phone number. Synthesize the instructions for checking a balance, determining store participation, and the customer service phone number.
State that users can check their gift card balance using the 'Card Manager' link, and if that doesn't work, they should contact customer service. State that gift cards are sold and redeemable at select TCBY retail locations only, and users should contact stores directly to confirm participation prior to purchase. Provide the customer service phone number: 1-800-348-6311.