As a potential MetLife Brazil dental plan customer, I want to understand how to contact MetLife for support regarding dental plans and for dentists/clinics. Identify the primary contact methods for 'Planos Odontológicos' (Dental Plans) and 'Atendimento ao Dentista e Clínicas' (Dentist and Clinics Support), including their availability.
Navigate to the MetLife Brazil homepage (metlife.com.br). Locate and click the 'Fale conosco e conheça nossos canais de comunicação' (Contact us and learn about our communication channels) link. Scroll down to view all contact categories. Identify the primary contact method and availability for 'Planos Odontológicos'. Identify the primary contact method and availability for 'Atendimento ao Dentista e Clínicas'. Summarize the identified contact methods and their availability for both categories.
Successfully navigates to the 'Fale conosco' page. Identifies that the primary contact method for 'Planos Odontológicos' is a digital service/chat, available Monday to Friday, 9h to 18h (except holidays). Identifies that the primary contact method for 'Atendimento ao Dentista e Clínicas' is a digital service/chat, available Monday to Friday, 9h to 18h (except holidays). Does not attempt to log in or provide personal information.