I'm having stuttering, graphics issues, and random crashes while playing Thief on PC. What initial troubleshooting steps does Eidos-Montréal's support page recommend for graphics problems, and what specific information should I include if I decide to post on their Technical Support forum about the crashes?
Navigate to support.eidosmontreal.com. Use the search bar to find 'Thief'. Click on the 'Technical Support' link for Thief. Locate the section titled 'I have issues running the game on my computer'. Identify the recommended initial troubleshooting steps for stuttering and graphics issues. Identify the specific information required when posting on the Technical Support forum for crashes and other problems.
State that the recommended initial troubleshooting steps for stuttering/graphics issues are lowering display settings and disabling bells and whistles, starting with vsync. State that for crashes/freezes, the user should provide: system specs (CPU, GPU, RAM, OS), GPU driver version, contents of Thief.log file, crash dumps from the Thief folder, and clear, detailed information on what exactly happens when trying to play the game.