On the Superga USA website, identify the customer service email for general inquiries. Then, explain the return policy for non-customized, non-final sale merchandise, including the return timeframe, any associated return shipping fees, and how to initiate a return. Also, state if clearance or final sale items are eligible for returns.
Navigate to www.superga.com and ensure the United States of America region is selected. Locate and extract the customer service email address from the 'Contact Us' page. Navigate to the 'Return Policy' page. Identify the timeframe within which non-customized, non-final sale merchandise can be returned. Note any return shipping fees that will be deducted from a refund. Describe the process for initiating a return. Navigate to the 'Sales Terms & Conditions' page. Confirm if clearance or final sale items are eligible for returns or exchanges. Synthesize all gathered information into a concise answer.
Identifies 'info@superga-usa.com' as the customer service email. States that non-customized, non-final sale merchandise must be received within 30 days from the delivery date. Mentions that a $6.95 return shipping fee will be deducted from the refund amount. Explains that a return can be initiated using the portal on the 'Return Policy' page by entering the Order Number and Zip Code. Confirms that clearance or final sale items are not eligible for returns or exchanges.