On the Cyrus Audio website, locate the FAQs section. Find out what steps to take if a Cyrus Audio product develops a fault. Additionally, determine how to find out the manufacturing date of a Cyrus Audio product and state the method for both queries.
Navigate to the 'Support' section from the homepage. Click on the 'FAQs' link within the 'Support' section. Click on the 'My unit has developed a fault what should I do?' FAQ button. Extract the troubleshooting steps for a faulty unit. Click on the 'When was my product manufactured?' FAQ button. Extract the method for determining the product's manufacturing date. Synthesize both pieces of information.
Successfully navigate to the 'FAQs' page. State that if a unit develops a fault, the user should first switch it off, check and secure cables, then switch it back on. If the issue persists, isolate the component to mains power. If the problem remains, take it to a Cyrus retailer for testing and potential service. State that to determine the manufacturing date, the user should email support@cyrusaudio.com with the product's serial number, which is located on the underside of the unit.