On the SNCF Group website, locate the 'Digitalization' section. Identify and state the primary purpose or mission of SNCF's digital division. Then, find the 'Help and contact' page and list the different categories of contacts available, specifying if a general contact method for the digital division is provided.
Navigate to 'https://www.groupe-sncf.com/' (or the redirected URL from digital.sncf.com). Locate and navigate to the 'Digitalization' section. Read the content to identify the primary purpose or mission of SNCF's digital division. Navigate to the 'Help and contact' page. Scroll through the 'Help and contact' page to identify and list the different categories of contact information provided. Determine if a general contact method specifically for the digital division is available.
The agent successfully accesses the SNCF Group website and navigates to the 'Digitalization' section. The agent accurately states the primary purpose/mission of SNCF's digital division: 'We’re harnessing digital technologies to make rail transport more reliable, boost performance, and expand our mobility offer to meet our customers’ every need.' The agent successfully navigates to the 'Help and contact' page. The agent lists the identified contact categories: Press contacts, Careers/Job openings, and Film/Shoot inquiries. The agent correctly states that a general contact method specifically for the digital division is not explicitly provided on the 'Help and contact' page.