I need to file my GST/HST return electronically for the first time and don't have an access code. Can I file if I owe money? What is the primary method to get an access code, and what are the specific phone numbers to call for urgent help from within or outside Canada?
Navigate to the 'GST/HST NETFILE' main page. Click on 'Get a GST/HST access code' under 'Topics for GST/HST NETFILE'. Scroll down to find the primary method for obtaining an access code and the relevant phone numbers for new access codes and urgent help. Go back to the 'GST/HST NETFILE' main page. Click on 'Frequently asked questions'. Click on 'Eligibility' within the FAQ topics. Find the answer to whether a return can be filed with an amount owing.
State that a return can be filed even with an amount owing. State that the primary method to get an access code if you've never received one is by calling. Provide the specific phone numbers for obtaining an access code and for urgent help: 1-800-959-5525 (within Canada/US) and 613-940-8497 (collect from outside Canada/US).