On businesscasestudies.co.uk, locate the 'Workforce planning at British Gas' case study. Summarize British Gas's primary goal in workforce planning as described in the introduction, and identify the key business function responsible for managing people and ensuring the right staff for the business plan.
Navigate to 'businesscasestudies.co.uk'. Click on the 'Companies' link. Locate and click on the 'British Gas' link from the alphabetical listing. On the British Gas case studies page, click on the 'Workforce planning at British Gas' link. Read the introductory section and the 'The role of human resource management' section. Identify British Gas's primary goal in workforce planning and the key business function responsible for managing people. State the identified goal and the business function.
Successfully navigate to the 'Workforce planning at British Gas' case study page. Identify that British Gas's primary goal in workforce planning is to ensure they have high calibre staff to deliver services and meet customer needs, contributing to profitability. Identify that Human Resource Management (HRM) is the business function responsible for ensuring the efficient management of people and that an organisation has the right people to deliver its overall business plan. Do not initiate any downloads.