On Decathlon's Dutch website, find the policy for returning or exchanging items. Specifically, determine the allowed timeframe for returns and whether it's possible to initiate a return for an order placed with a guest account. If so, briefly explain how a guest return is initiated.
Navigate to decathlon.nl. Locate and click on the 'Retourneren en ruilen' (Returns and exchanges) link, typically found in the footer under 'Klantenservice' (Customer Service). On the 'Retourneren' page, locate and click on the FAQ question 'Wat is het retourtermijn?' (What is the return period?) to reveal the return timeframe. Also, locate and click on the FAQ question 'Hoe kan ik een bestelling retourneren die via een gastaccount is geplaatst?' (How can I return an order placed via a guest account?) to understand the process for guest returns. Extract and state the return period and confirm if guest returns are possible, briefly outlining the process.
Successfully navigate to the 'Retourneren en ruilen' page. Accurately state the allowed timeframe for returns as '365 dagen' or '365 days'. Confirm that returns can be initiated via a guest account. Briefly explain that guest returns are initiated by going to a 'Gast account retour aanmaken' link and entering an email and order number.