I need to report a broken streetlight in Florence, SC. How can I submit this non-emergency service request using the city's website? Specifically, what is the primary digital method, how do I initiate contact with it, and what general type of information would I need to provide about the streetlight's location?
Navigate to the City of Florence homepage. Click on the 'Report a Concern' link. Identify the primary digital method for submitting non-emergency service requests. Extract the instructions for initiating contact with this method (e.g., phone number, text command, or icon location). Determine what general type of location information would be conveyed through this method for a streetlight issue.
State that the primary digital method for reporting a broken streetlight is the 'Ask Cy' chatbot. Provide the phone number (855) 964-3929 and the text command 'Hey Cy' for initiating contact with 'Ask Cy'. Mention that the 'Ask Cy' icon can also be used to start a chat. State that specific location information for the streetlight would be provided during the interaction with the 'Ask Cy' chatbot, as there is no direct form on the 'Contact Us' page.