My KLM flight was cancelled, and I need to understand my options. Using the website, locate the 'Customer service' section and find the specific links related to 'Refund' and 'Claims'. Provide the URL for each of these links.
Navigate to klm.co.uk. Accept the cookie policy if prompted. Click the 'My Trip' link in the header navigation. Scroll down the page to locate the 'Customer service' section. Identify the 'Refund' link within the 'Customer service' section and extract its URL. Identify the 'Claims' link within the 'Customer service' section and extract its URL.
Successfully navigate to the comprehensive footer/sitemap page (via the 'My Trip' link). Locate the 'Customer service' section on the page. Provide the exact URL for the 'Refund' link as: 'https://www.klm.co.uk/trip/refund'. Provide the exact URL for the 'Claims' link as: 'https://www.klm.co.uk/trip/claims'.