As a consumer, I want to understand how the 'Trusted Trader' scheme ensures reliability. Please find and summarize the key aspects of the 'Code of Practice' and the 'Vetting Process' that traders must adhere to. Additionally, identify where a consumer can find advice or report a complaint.
Navigate to 'trustedtrader.scot'. Click on the 'Code of Practice' link. Summarize the main principles or requirements outlined in the 'Code of Practice'. Navigate back to the main page or use the navigation to find the 'Vetting Process' link. Click on the 'Vetting Process' link. Summarize the steps or criteria involved in the 'Vetting Process'. Navigate back to the main page or use the navigation to find the 'Consumer & Business Advice' or 'Complaints' link. Click on the 'Complaints' link. Identify and state how a consumer can report a complaint or find advice. Synthesize all collected information into a concise answer.
The agent successfully navigates to the 'Code of Practice' page. The agent accurately summarizes key aspects of the 'Code of Practice', such as fair trading, clear pricing, and good customer service. The agent successfully navigates to the 'Vetting Process' page. The agent accurately summarizes the steps or criteria involved in the 'Vetting Process', such as background checks, financial checks, and references. The agent successfully navigates to the 'Complaints' page. The agent accurately identifies how a consumer can report a complaint or find advice, such as contacting Trading Standards or using an online form.