Explore the '211 Counts' feature on the United Way 211 page. Describe what '211 Counts' provides, specifically noting what kind of data is presented, how it can be filtered or viewed (e.g., by county, city, ZIP code), and what insights it offers regarding community needs. Do not navigate away from the 211 Counts interface.
Navigate to 'https://www.unitedwaytoledo.org/united-way-211/'. Scroll down to the '211 Programs & Services' section. Click on the 'LEARN MORE' link associated with '211 Counts' (ID 642). Describe the type of data presented on the '211 Counts' page. Identify and describe any options for filtering or viewing the data (e.g., by geographical area). Explain what insights a user can gain about community needs from this feature.
The agent successfully navigates to the '211 Counts' interface. The agent states that '211 Counts' provides real-time, searchable, and visual presentations of data from requests to 211. The agent specifies that the data can be displayed by county, city, or ZIP code. The agent notes that the data shows a snapshot of community-specific needs and allows users to check trends, make comparisons, and share information.