I need to check for recalls on my vehicle using its VIN. Please navigate to the 'Recalls' section on cars.gov, describe how to search for recalls using a VIN, and identify what information is displayed for a recall (e.g., description, remedy). Additionally, find out how to report a safety problem on the website.
Navigate to 'cars.gov'. Click on the 'Recalls' link in the main navigation menu (ID 63). On the 'Recalls' page, identify and describe the process for searching for recalls using a VIN. Based on the information presented, describe the typical details provided for a listed recall. Navigate back to the homepage or find the 'Report a Safety Problem' link. Click on the 'Report a Safety Problem' link (ID 39). Describe the initial steps or information required to report a safety problem.
The agent successfully navigates to the 'Recalls' page. The agent accurately describes that users can search for recalls by entering their 17-character VIN into a search field. The agent states that recall information typically includes a description of the defect, the safety risk, and the remedy. The agent successfully navigates to the 'Report a Safety Problem' page. The agent describes that reporting a safety problem involves providing vehicle information, incident details, and contact information.