As a resident of Myrtle Beach, I want to pay my utility bill online and report a non-emergency issue, such as a pothole. Please navigate to the relevant sections and describe the process for each. Specifically, identify how to access the online bill payment portal and what information is typically required to report a pothole.
Navigate to the homepage of cityofmyrtlebeach.com. Click on the 'I Want To' link. Under the 'I Want To' section, click on the 'Pay' link. Identify and describe how to access the online bill payment portal. Go back to the 'I Want To' page. Under the 'I Want To' section, click on the 'Report' link. Identify and describe the process for reporting a pothole, including any required information.
The agent successfully navigates to the 'Pay' section and identifies the method for accessing the online bill payment portal (e.g., a direct link or instructions). The agent successfully navigates to the 'Report' section and identifies the process for reporting a pothole, including any specific information requested (e.g., location, contact details).