I'm a consumer in New Zealand and want to understand my rights regarding electricity. Navigate to the 'Your power' section and identify where I can find information about consumer rights and how to resolve a complaint with my electricity retailer. Additionally, list at least two key consumer rights mentioned on the page.
Navigate to 'ea.govt.nz'. Click on the 'Your power' link (ID 21). Locate the section or link related to 'consumer rights' or 'complaints'. Identify where to find information about resolving a complaint with an electricity retailer. Identify and list at least two key consumer rights mentioned on the page. Synthesize the findings into a concise answer.
The agent successfully navigates to the 'Your power' section. The agent identifies the specific section or link that provides information on consumer rights. The agent clearly states where a user can find information on resolving a complaint with their electricity retailer (e.g., 'What to do if you have a problem with your electricity retailer' section or similar). The agent lists at least two distinct consumer rights as presented on the page (e.g., 'right to a clear contract', 'right to switch retailers easily', 'right to accurate billing').