Explore the internet plans offered by Astound/RCN. Identify the range of download speeds available (from slowest to fastest), the starting monthly price for the lowest and highest speed plans, and any prominent disclaimers or special conditions generally associated with these prices (e.g., promotional periods, auto-pay requirements).
Navigate to the Astound/RCN homepage (rcn.com). Locate and click on the 'Internet' section or a similar link that leads to internet plans. Identify the plan with the lowest advertised download speed and its corresponding monthly price. Identify the plan with the highest advertised download speed and its corresponding monthly price. Note any general disclaimers, asterisks, or conditions associated with the displayed prices or plans (e.g., 'for X months', 'with Auto Pay & eBill', 'Taxes, surcharges, and fees apply'). Summarize the range of speeds, the starting prices for the lowest and highest speed plans, and the general disclaimers.
The agent successfully navigates to the internet plans page. The agent identifies the lowest available download speed (e.g., '300 Mbps'). The agent states the starting monthly price for the lowest speed plan. The agent identifies the highest available download speed (e.g., 'Gigabit' or '1200 Mbps'). The agent states the starting monthly price for the highest speed plan. The agent identifies and states at least two common disclaimers or conditions associated with the pricing (e.g., 'for 24 months', 'with Auto Pay & eBill', 'Taxes, surcharges, and fees apply', 'Equipment extra').