Explore the Saddleback Leather website to understand the details of their 100-Year Warranty. Specifically, find out what the warranty covers, what it does not cover, and the process for making a warranty claim. Additionally, identify the main product categories available on the website.
Navigate to 'https://saddlebackleather.com/'. Locate and click on the '100 YEAR WARRANTY' link or a similar link that leads to the warranty details page. On the warranty page, identify and extract information about what the 100-Year Warranty covers. Identify and extract information about what the 100-Year Warranty does not cover. Find and describe the process for making a warranty claim. Return to the homepage or a main navigation area and list the primary product categories displayed (e.g., Briefcases, Travel Bags, Backpacks, Accessories, Home & Office, Womens, Love 41).
The agent successfully navigates to the Saddleback Leather homepage. The agent successfully navigates to the 100-Year Warranty details page. The agent clearly states what the 100-Year Warranty covers (e.g., craftsmanship, materials, normal wear and tear). The agent clearly states what the 100-Year Warranty does not cover (e.g., abuse, neglect, natural disasters). The agent describes the process for making a warranty claim (e.g., contacting customer service, providing proof of purchase, sending the item in). The agent lists at least five distinct product categories available on the website (e.g., Briefcases, Travel Bags, Backpacks, Accessories, Home & Office, Womens, Love 41).