As a resident of Orange County, I need to find resources for housing assistance. Navigate to the 'Get Help' section on 211oc.org and identify how a user would search for or browse housing-related services. Describe the primary method for finding help and list at least three categories of housing assistance that are available.
Navigate to the homepage of 211oc.org. Click on the 'Get Help' link (ID 50). Identify the primary method (e.g., search bar, category list) for finding services on the 'Get Help' page. If a search bar is present, attempt to search for 'housing assistance'. If categories are present, identify and list at least three distinct categories related to housing assistance (e.g., homeless shelters, rental assistance, housing counseling). Describe the overall process a user would follow to find housing assistance.
The agent successfully navigates to the 'Get Help' page. The agent identifies the primary method for searching or browsing services (e.g., a search bar, a list of service categories). The agent lists at least three distinct categories or types of housing assistance available on the page (e.g., 'Homeless Shelters', 'Rental Assistance', 'Transitional Housing', 'Housing Counseling'). The agent accurately describes the steps a user would take to find housing assistance on the website.