Explore the 'All Loyalty' section on the Fairmont Hotels & Resorts website. Identify the different loyalty program tiers and list at least two key benefits associated with each tier. Also, find out how many points are earned per eligible dollar spent for the base tier.
Navigate to the Fairmont Hotels & Resorts homepage (fairmont.com). Click on the 'All Loyalty' link (ID 1431 on the homepage, or similar on other pages if direct navigation is not possible from the homepage). Identify the different loyalty program tiers. For each identified tier, list at least two key benefits. Find the number of points earned per eligible dollar spent for the base loyalty tier. Synthesize all collected information into a concise answer.
The agent successfully navigates to the 'All Loyalty' page. The agent identifies and lists the different loyalty program tiers (e.g., Member, Silver, Gold, Platinum). For each tier, the agent lists at least two distinct benefits (e.g., for Member: complimentary internet, exclusive offers; for Silver: late check-out, welcome drink; for Gold: room upgrade, early check-in; for Platinum: suite upgrade, lounge access). The agent states the correct number of points earned per eligible dollar for the base tier (e.g., 5 points per eligible dollar).