A user is trying to submit a GRAMA request on the Utah.gov Open Records Portal but is encountering issues with the 'Request Records' button. Explore the 'Frequently Asked Questions (FAQs)' and 'Government Records Management Act (GRAMA)' links to find information that might help a user understand the process or troubleshoot issues. Specifically, find out what the typical response time for a GRAMA request is, and identify the primary purpose of the GRAMA act as described on the website. Also, locate the contact email for general inquiries about the Open Records Portal.
Navigate to the Utah.gov Open Records Portal. Scroll down to the 'Helpful Links' section. Click on the 'Frequently Asked Questions (FAQs)' link (ID 474). On the FAQ page, identify the typical response time for a GRAMA request. Navigate back to the main page. Click on the 'Government Records Management Act (GRAMA)' link (ID 476). On the GRAMA page, identify the primary purpose of the GRAMA act. Navigate back to the main page. Locate and extract the contact email for general inquiries about the Open Records Portal from the 'Contact Support' section. Synthesize the gathered information to answer the task.
The agent successfully navigates to the 'Frequently Asked Questions (FAQs)' page. The agent states the typical response time for a GRAMA request as 10 business days, or 5 business days for expedited requests. The agent successfully navigates to the 'Government Records Management Act (GRAMA)' page. The agent states the primary purpose of the GRAMA act as ensuring the public's right to access government records while balancing privacy interests. The agent states the contact email for general inquiries about the Open Records Portal as 'GovOps_privacy@utah.gov'.