Verify if netpromoter.com is currently accessible. If accessible, navigate to the 'What is NPS?' section and identify the core definition of Net Promoter Score and its primary purpose as described on the page. If the website remains inaccessible, report this with the encountered error.
Attempt to navigate to 'https://netpromoter.com/what-is-nps/'. If navigation is successful, locate and extract the definition of Net Promoter Score. Identify and extract the stated primary purpose or benefit of using NPS. If navigation fails due to a connection error or displays a non-functional page, report the specific error encountered and state that the website is inaccessible.
The agent successfully navigates to a functional page on netpromoter.com that provides information about NPS, OR the agent explicitly states that the website is inaccessible. If accessible, the agent identifies and states the definition of NPS (e.g., 'a management tool that can be used to gauge the loyalty of a firm's customer relationships'). If accessible, the agent identifies and states the primary purpose or benefit of NPS (e.g., 'to measure customer loyalty and predict business growth'). If inaccessible, the agent provides the specific error message (e.g., '502 Bad Gateway' or 'net::ERR_CONNECTION_REFUSED').