I'm planning a trip with my family and need to understand KLM's baggage policy. Navigate to the baggage information section on klm.com.br. Find out the standard checked baggage allowance for an Economy Class ticket on an intercontinental flight, including weight and dimensions. Also, what are the general rules for carry-on baggage, specifically regarding the number of items and their total weight?
Navigate to 'https://www.klm.com.br'. Look for a 'Baggage' or 'Bagagem' link in the main navigation or footer and click it. On the baggage page, locate the section related to 'Checked Baggage' or 'Bagagem despachada'. Identify the standard allowance (number of pieces, weight, dimensions) for an Economy Class ticket on an intercontinental flight. Locate the section related to 'Carry-on Baggage' or 'Bagagem de mão'. Identify the general rules for carry-on baggage, including the number of items allowed and their total weight. Synthesize the collected information about both checked and carry-on baggage allowances.
The agent successfully navigates to the baggage information page. The agent states the standard checked baggage allowance for Economy Class on intercontinental flights (e.g., 1 piece, max 23 kg, max L+W+H 158 cm). The agent states the carry-on baggage allowance (e.g., 1 piece of hand baggage + 1 accessory, total max 12 kg).