I've just experienced a power outage at my home. How do I report this outage to Hydro Ottawa? What information can I expect to see on the Outage Map regarding current outages, and where can I find details about any planned power interruptions in my area?
Navigate to the 'Outages & Safety' dropdown menu. Click on the 'Outage Centre' dropdown. Click on the 'Report Outage' link to find instructions on how to report an outage. Go back to the 'Outage Centre' dropdown and click on the 'Outage Map' link. Describe the type of information displayed on the Outage Map. Go back to the 'Outage Centre' dropdown and click on the 'Planned Power Outages' link. Describe the information provided on the 'Planned Power Outages' page. Synthesize the information on reporting an outage, the Outage Map's features, and details on planned power outages.
The agent successfully navigates to the 'Report Outage' page and identifies the method(s) for reporting an outage (e.g., online tool, phone number). The agent successfully navigates to the 'Outage Map' and describes the type of information displayed (e.g., affected areas, number of customers affected, estimated restoration times). The agent successfully navigates to the 'Planned Power Outages' page and describes the information provided (e.g., scheduled dates, times, affected streets/areas, reasons for interruption).