Explore the 'Filing a Complaint' section on HHS.gov. Identify the types of complaints the Office for Civil Rights (OCR) investigates, the general steps involved in filing a complaint, and any specific deadlines or requirements mentioned for submission.
Navigate to 'https://www.hhs.gov/hipaa/filing-a-complaint/index.html'. Identify the types of complaints that the Office for Civil Rights (OCR) investigates. Outline the general steps a user would take to file a complaint. Look for any specific deadlines or requirements for submitting a complaint.
The agent successfully navigates to the 'Filing a Complaint' page. The agent identifies that OCR investigates complaints about violations of the HIPAA Privacy, Security, and Breach Notification Rules, and other civil rights laws related to health and human services. The agent outlines the general steps for filing a complaint, such as submitting a complaint online, by mail, or by fax, and that it must be filed within 180 days of the violation. The agent states any specific requirements mentioned, such as the complaint needing to be in writing and naming the person or entity believed to have violated the law.