I recently got a new smartphone but kept my old phone number. I need to set up Two-Step Verification (Duo) for my Brown Account on this new device. Please provide the steps to do this, specifically for a replacement smartphone with the same phone number.
Navigate to 'https://ithelp.brown.edu/'. Click on 'Knowledgebase'. Click on 'Accounts and Passwords'. Click on 'Two-Step Verification'. Click on 'Set up a Replacement Smartphone (same phone number) for Two-Step...'. Extract the steps required to set up a replacement smartphone with the same phone number for Two-Step Verification.
The agent successfully navigates to the 'Set up a Replacement Smartphone (same phone number) for Two-Step...' article. The agent states that the user needs to log in to myaccount.brown.edu. The agent states that the user needs to click 'Manage Two-Step Verification (Duo)'. The agent states that the user needs to click 'Device Options' next to the phone they want to reactivate. The agent states that the user needs to click 'Reactivate Duo Mobile'. The agent states that the user needs to follow the on-screen prompts to reactivate Duo Mobile on their new phone.