I need to file a consumer complaint with the Virginia Office of the Attorney General. Please navigate to the 'Consumer Complaint' section of the website. Once there, identify the primary method for filing a complaint (e.g., online form, printable form, phone number) and list any specific categories of complaints mentioned (e.g., fraud, scams, identity theft).
Navigate directly to the 'Consumer Complaint' page using its inferred URL, if possible, or try clicking the 'Consumer Complaint' link on the homepage again if the website has become responsive. Identify the primary method(s) for filing a consumer complaint. List any specific categories or types of consumer complaints that the office handles, as mentioned on the page.
The agent successfully navigates to the 'Consumer Complaint' page. The agent identifies and states the primary method(s) for filing a complaint (e.g., 'online form', 'printable form', 'phone number', 'mail'). The agent lists at least two specific categories or types of consumer complaints mentioned on the page (e.g., 'fraud', 'scams', 'identity theft', 'home improvement', 'auto sales').