As an emergency responder, I need immediate access to information on hazardous materials. Find the Emergency Response Guidebook (ERG) on the PHMSA website and determine if it's available for download or online viewing. Additionally, locate the Hazardous Materials Information Center and find out if it provides a phone number for direct inquiries.
Navigate to 'phmsa.dot.gov'. Click on the 'Resources' link. Locate and click on the 'Emergency Response Guidebook' link. Determine if the ERG is available for direct download or online viewing. Go back to the 'Resources' page. Locate and click on the 'Hazardous Materials Information Center' link. Identify if a phone number for direct inquiries is provided on the Hazardous Materials Information Center page.
The agent successfully navigates to the 'Resources' page. The agent successfully navigates to the 'Emergency Response Guidebook' page. The agent confirms whether the ERG is available for download or online viewing (e.g., states it's available as a PDF or web version). The agent successfully navigates back to the 'Resources' page. The agent successfully navigates to the 'Hazardous Materials Information Center' page. The agent states whether a phone number for direct inquiries is provided on the Hazardous Materials Information Center page, and if so, provides the number.