I have a gift card from Giftcards.com and need to check its balance. Navigate to the 'CHECK BALANCE' page and describe the general process for checking a gift card balance, including what information is typically required (e.g., card number, PIN).
Navigate to 'https://www.giftcards.com'. Click on the 'CHECK BALANCE' link. Identify the fields or information required to check a gift card balance (e.g., gift card number, PIN, security code). Describe the general steps a user would take to check their balance based on the page's layout and instructions. Note any specific instructions or disclaimers related to checking balances for different types of cards (if present).
The agent successfully navigates to the 'CHECK BALANCE' page. The agent identifies that a 'Card Number' and 'Security Code' (or PIN) are typically required to check a balance. The agent describes the process as entering these details into designated fields and clicking a 'Check Balance' button. The agent notes any instructions or links indicating that users might be redirected to the brand's website for specific card types (e.g., Visa/Mastercard).