Navigate to the 'What is NPS?' section of netpromoter.com to understand the core concept of the Net Promoter Score. Identify the key definition of NPS and its primary purpose as described on the page.
Navigate directly to 'https://netpromoter.com/what-is-nps/' or 'https://netpromoter.com/about/' or a similar expected informational sub-page, bypassing the problematic homepage. If direct navigation is successful, locate and extract the definition of Net Promoter Score. Identify and extract the stated primary purpose or benefit of using NPS. If direct navigation fails or leads back to the 'hai' page, report that the website appears to be non-functional or inaccessible beyond the homepage.
The agent successfully navigates to a functional page on netpromoter.com that provides information about NPS. The agent identifies and states the definition of NPS (e.g., 'a management tool that can be used to gauge the loyalty of a firm's customer relationships'). The agent identifies and states the primary purpose or benefit of NPS (e.g., 'to measure customer loyalty and predict business growth'). If the website remains inaccessible or non-functional, the agent explicitly states this and provides evidence (e.g., 'The website consistently displays 'hai' and no other content, preventing further exploration.').