A real user needs to find out how to contact Humboldt Transit Authority (HTA) for general inquiries, where to purchase bus passes, and how to view the Redwood Transit System map if the embedded iframe isn't working. Please find the general contact phone number, identify the methods or locations for purchasing passes, and locate an alternative way to view the Redwood Transit System map.
Navigate to 'hta.org'. Scroll to the bottom of the homepage to check for general contact information (phone number, email, address) in the footer. Click on the 'Buy Passes' link (ID 35) to find information on where and how to purchase bus passes. Navigate back to the 'Redwood Transit System' page (if not already there, via 'Routes and Services' then 'Redwood Transit System'). On the 'Redwood Transit System' page, look for any links or text that provide an alternative way to view the service map (e.g., a PDF download, an external map link, or a direct image). Synthesize the general contact phone number, pass purchase methods/locations, and the alternative map viewing method.
The agent successfully identifies the general contact phone number for HTA. The agent identifies at least one method or location for purchasing bus passes (e.g., online, specific retail locations, transit center). The agent successfully locates and describes an alternative way to view the Redwood Transit System map (e.g., a downloadable PDF, a link to an external map service, or a static image). The agent does not attempt to fill out any forms or make a purchase.