Continue exploring the 'Allergy and Immunology' section by answering the remaining FAQs. Specifically, find out what a parent should do if they can't make an appointment, and if their child can attend an appointment if unwell or after taking an antihistamine. After completing the FAQs, identify where a user can find general contact information for the hospital and any patient support services.
Click on the 'More info' button for the FAQ 'What if something comes up and I can’t make my appointment?' (ID 650). Extract the advice provided for missing an appointment. Click on the 'More info' button for the FAQ 'Can I attend if my child is unwell or has taken an antihistamine?' (ID 667). Extract the advice provided regarding attending while unwell or on antihistamines. Scroll down the page to look for any 'Contact' or 'Staff' sections. If no specific contact or staff sections are found on the 'Allergy and Immunology' page, navigate back to the main hospital website (if not already there) or the 'Medical Care' parent page. Search the main hospital website or the 'Medical Care' parent page for a general 'Contact Us' or 'Patient Information' section. Identify the main phone number for general inquiries or switchboard. Identify any links or sections related to patient support services or general visiting information.
The agent successfully extracts the advice for missing an appointment, which is to call 'as soon as possible to reschedule'. The agent successfully extracts the advice regarding attending while unwell or on antihistamines, which is that 'your child cannot attend the appointment if they are unwell with a fever, vomiting or diarrhoea' and 'your child cannot attend an allergy skin prick test appointment if they have taken an antihistamine in the last 72 hours'. The agent confirms whether 'Contact' or 'Staff' sections are present on the 'Allergy and Immunology' page. The agent successfully identifies the main switchboard number for the hospital (8161 7000) from the 'Allergy and Immunology' page or a general contact page. The agent identifies any general patient support services or visiting information sections on the website.