I am a mortgage broker interested in understanding lender performance. Please find the 'MFG Rated for Service Awards 2025' section and identify the key frustrations brokers experienced last year regarding technology and product transfers. Additionally, locate the 'Podcast' section and provide the names of the guests and their affiliations from the 'Insights from Coventry Building Society – Episode 4' podcast.
Navigate to 'https://www.mortgagefinancegazette.com/'. Click on the 'Awards' link in the main navigation menu (ID 107). Click on the 'Mortgage Finance Gazette Rated For Service 2025' link (ID 112). Read the article 'Progress on technology more clear with certain lenders -MFG RFS' to identify broker frustrations regarding technology. Read the article 'Intermediaries, products and communication key to a successful market, finds Rated for Service' to identify broker frustrations regarding product transfers. Navigate back to the 'Awards' page. Click on the 'Podcast' link (ID 116). Locate the podcast episode 'MFG Rated for Service Awards Podcast – Insights from Coventry Building Society – Episode 4'. Extract the names of the guests mentioned in the description of this podcast episode and their affiliations if provided. Synthesize the identified broker frustrations and the podcast guest information.
The agent successfully identifies that technology remains a source of frustration for brokers across all sectors (mainstream, specialist, and BTL) as recorded in the Mortgage Finance Gazette’s Rated for Service survey. The agent successfully identifies that product transfers (PTs) were one of the main sources of frustration for mortgage brokers last year. The agent correctly identifies the guests for 'MFG Rated for Service Awards Podcast – Insights from Coventry Building Society – Episode 4' as Kevin Purvey, Nigel Wood, and Paul Shearman. (Affiliations are not explicitly stated for all, but noting the names is sufficient.)