I'm considering purchasing a tree from FastGrowingTrees.com and want to understand the 'Alive & Thrive™ Guarantee'. Please find the full details of this guarantee, including what it covers, for how long, and any conditions or steps required to utilize it. Additionally, explain how I can contact a plant expert for advice.
Navigate to the homepage of FastGrowingTrees.com. Locate and click on the 'Every plant is backed by our 1-year guarantee' link or a similar link that leads to the guarantee details. Read through the guarantee information to identify its coverage, duration, and any specific conditions or steps for claiming it. Return to the homepage or any page with the 'Talk to an expert' link. Click on the 'Talk to an expert' link to understand how to contact them. Synthesize the information about the guarantee and how to contact an expert.
The agent successfully navigates to the 'Alive & Thrive™ Guarantee' details page. The agent states what the guarantee covers (e.g., plants arriving alive and thriving for a specific period). The agent states the duration of the guarantee (e.g., 1 year). The agent identifies any key conditions or steps for utilizing the guarantee (e.g., specific contact methods, photo requirements, replacement vs. refund policies). The agent successfully navigates to the 'Talk to an expert' contact information. The agent explains the available methods to contact an expert (e.g., phone, live chat, email, specific hours).