Explore the 'Help & Service' section on BIKE24.com. Identify the primary methods for contacting customer service, determine if there's a FAQ section, and find information about their return policy.
Navigate to 'https://www.bike24.com'. Accept all cookies if the banner is present. Scroll down to the footer of the page. Click on the 'Help & Service' link in the footer. Identify the main contact methods for customer service (e.g., phone, email, contact form). Check for the presence of a 'FAQ' or 'Frequently Asked Questions' section. Locate information regarding the return policy. Summarize the findings regarding contact methods, FAQ availability, and return policy details.
The agent successfully navigates to the 'Help & Service' page. The agent identifies and states at least one primary contact method for customer service (e.g., phone number, email address, or a link to a contact form). The agent confirms whether a FAQ section is available. The agent finds and summarizes key aspects of the return policy, such as the return period or conditions.