Explore the Montbell website to understand the benefits of joining the Montbell Club, find key information within the Customer Service section regarding returns and exchanges, and determine how to locate a physical Montbell store in the USA.
Navigate to 'https://www.montbell.com/us/en/'. Click on the 'MONTBELL CLUB' link (ID 128). Identify and list the main benefits of joining the Montbell Club. Navigate back to the homepage or use the main navigation to click on 'CUSTOMER SERVICE' (ID 125). Locate and summarize the key information regarding returns and exchanges within the Customer Service section. Navigate back to the homepage or use the main navigation to click on 'FIND A STORE' (ID 122). Describe how a user can find a Montbell store in the USA based on the information provided on that page.
The agent successfully navigates to the Montbell Club page and lists at least two benefits, such as earning points or receiving special offers. The agent successfully navigates to the Customer Service page and summarizes the return and exchange policy (e.g., timeframe for returns, condition of items, requirement for original packaging/receipt). The agent successfully navigates to the Find a Store page and describes the method for finding a store (e.g., using a map, search by state/city, or a list of stores with addresses).