As a healthcare provider, I need to determine which services require prior authorization from ForwardHealth. Navigate to the 'Services Requiring Prior Authorization' section and identify at least five distinct categories of services or items that are listed as requiring prior authorization. Additionally, find out if there's a general statement about when prior authorization is required.
Ensure the 'Prior Authorization' section in the left navigation pane is expanded and its sub-sections are visible. Click on the 'Services Requiring Prior Authorization' link (ID 857). Scroll down the page to view the list of services or items that require prior authorization. Identify and list at least five distinct categories of services or items that require prior authorization. Look for any overarching statements or general rules about when prior authorization is required.
The agent successfully navigates to the 'Services Requiring Prior Authorization' page. The agent lists at least five distinct categories of services or items that require prior authorization (e.g., 'Inpatient Hospital Services', 'Outpatient Hospital Services', 'Durable Medical Equipment (DME)', 'Home Health Services', 'Mental Health and Substance Abuse Services'). The agent identifies and states any general statement or rule about when prior authorization is required, if present on the page.