Demonstrate how to find a specific obituary on Arbor Memorial. Search for 'John Smith' who passed away within the 'Past year'. If a result is found, navigate to the obituary page and identify at least three pieces of information typically displayed (e.g., service details, tribute options, biographical information). If no results are found, state that and describe the general layout of the search results page.
Navigate to the 'Obituaries' page on arbormemorial.ca (if not already there). Enter 'John Smith' into the 'Search by Name' text input (ID 201). Select 'Past year' from the date-range dropdown (ID 203). Click the 'Find' button (ID 216). If an obituary for 'John Smith' is found, click on it to navigate to the individual obituary page. On the individual obituary page, identify and list at least three distinct types of information presented (e.g., service date/time/location, option to leave a message, a photo, a short biography). If no results are found for 'John Smith' within the 'Past year', describe the appearance of the search results area when no matches are present.
The agent successfully navigates to the Obituaries page. The agent correctly enters 'John Smith' into the search field and selects 'Past year' from the date filter. The agent clicks the 'Find' button. If an obituary for 'John Smith' is found, the agent successfully navigates to its dedicated page. If an obituary is found, the agent lists at least three types of information commonly found on an individual obituary page (e.g., full name, dates of birth/death, service details, funeral home name, options for condolences/tributes, photo, biography). If no results are found, the agent explicitly states that no results were found and accurately describes the message or visual cue indicating no matches (e.g., 'No obituaries found matching your criteria.').