Find the article titled 'Qué es un software CRM, para qué sirve y características (con tutorial)' on the HubSpot blog. Once found, identify and list at least three key characteristics of CRM software as described in the article. Do not navigate away from the article page until all characteristics are identified.
Navigate to the HubSpot blog homepage (blog.hubspot.es). Click the search icon (ID 680) to reveal the search bar. Enter 'Qué es un software CRM, para qué sirve y características (con tutorial)' into the search bar and submit the query. Click on the search result that corresponds to the article 'Qué es un software CRM, para qué sirve y características (con tutorial)'. Scroll through the article to locate the section or list detailing the characteristics of CRM software. Extract at least three distinct characteristics of CRM software mentioned in that section.
Successfully use the search functionality to locate and open the specified article. Identify and list at least three characteristics of CRM software as described in the article. The listed characteristics must be accurate and directly verifiable from the article's content.