I'm experiencing an issue with Firefox where it's crashing frequently. I want to find the main troubleshooting article that provides a general guide for fixing common Firefox problems. Once found, identify at least three initial troubleshooting steps or categories of solutions suggested in that article, excluding any steps related to 'Troubleshoot Mode' or 'Safe Mode'.
Navigate to support.mozilla.org. Use the search bar to search for a general troubleshooting guide for Firefox crashes (e.g., 'Firefox crashing troubleshooting' or 'fix Firefox problems'). Identify and click on the most relevant general troubleshooting article (e.g., 'Troubleshoot and diagnose Firefox problems'). Scroll through the article to identify sections or bullet points detailing initial troubleshooting steps or categories of solutions. Extract at least three distinct troubleshooting steps or categories, ensuring they are not related to 'Troubleshoot Mode' or 'Safe Mode'.
Successfully navigate to support.mozilla.org. Successfully use the search bar to find relevant articles. Navigate to a general troubleshooting article (e.g., 'Troubleshoot and diagnose Firefox problems'). Identify and list at least three initial troubleshooting steps or categories of solutions from the article. Ensure the listed steps do not include 'Troubleshoot Mode' or 'Safe Mode'.