I didn't receive my Ultimate Edition items and spent about 2 hours pestering Ubisoft support to sort it out. So far from perfect for me. The game is good though, unlike Anthem.,(reply>), @Daniel I know you are trying to help, but yes, I did check the obvious... It's all sorted now but the items weren't there. Has effected many other users as well not just me. I was lucky, took 14 hours for Ubisoft to fix mine," some users are still awaiting a fix to their account. <a href=""https://forums.ubi.com/showthread.php/2011037-Unable-to-claim-ANY-Ultimate-Edition-items"">https://forums.ubi.com/showthread.php/2011037-Unable-to-claim-ANY-Ultimate-Edition-items</a>"