Louis Rossman talked about Apple's repair program. It's a program so bad at what it claims to do that independent repair shops would rather not use it.<br><br>Only a limited subset of parts are provided (just batteries and screens), and of the parts that are provided, the shops MUST order them on a need-to-use basis. This means that even if you walk into a shop that can perform the repair, you must provide personal information to Apple and wait a week+ for the part to arrive in the shop because the shop isn't allowed to stock the parts. This means a minimum of a week for any kind of repair, even quick jobs.<br><br>Louis Rossman has said that he would be able to provide better customer care using 3rd party parts, and this program can go fuck itself.