"<a href=""https://www.youtube.com/watch?v=20TEN5hYBQY&amp;t=0m39s"">0:39</a> You should ask Louis Rossmann about that ... that is only a publicity stunt with now real effect. The parts you as a 3rd party have access to are very limited. You need to collect tons of data about your customer and sent it to Apple", and you need to wait weeks for the replacement part (you can't stock up on them either). And you are limited (by Apple) what repairs you actually allowed to offer ... and that even years after you have left the program again.