I've worked in outsourced QA for 5 years before jumping over to a game studio's internal team.<br>The difference is night and day.<br><br>One of many big problems of outsourced QA houses is that the project leads/testers and upper management usually live in two different worlds. Practices like bug quotas are notorious, same with super aggresive NDAs. Due to also usually low pay being associated with the tester's job, worker retention is almost non-existent (one of my friends was asked "isn't it reward itself to be able to work on videogames?" when pointing at low earnings after giving his notice in).<br>Add in the fact that project leads are usually promoted from testers who report the most and very rarely have any experience in management themselves and you can get the picture.<br><br>At the same time it baffles me that CDPR demanded there are the same people working on Witcher 3 involved in the QA team for CP77.<br>Anyone who's ever worked in outsourced QA or knows how these companies operate would know that it's just never going to happen. I mean, if a company accepts such clause in contract fully knowing they won't be able to make it happen, they fully deserve to be liable for it's breach.<br>Having worked with outsourced QA from studio's side myself, my point is that however bad the average fresh CP77 tester was there is no way flood of low priority issues was the reason big ones were ignored unless CDPR QA manager (they have big internal QA team) and producers were asleep at their desks or there was simply no time/knowledge for devs to fix them.