Linus, the IRP program that now includes the Macs is a terrible program. Techs need to wait at least a week to get the batteries from clients because they are not allowing techs to buy the batteries ahead of time. The program forces techs to get the personal info from the client including their IMEI number and their physical address since each order has to be placed for your personal record of repairs per Apple’s orders. This practice is very anti consumer and Apple should not be applauded for their gross behavior