I have never in my life contacted Microsoft for support... it's not even something i have ever considered. I feel like that's more of a business thing then residential.,(reply>), Did it once, because of a licence problem. Wasn't a great experience.,(reply>), I have once. It was 4 years ago to activate windows xp lmfao,(reply>), Only ever called them back in the xp days when you'd have to phone verify your cd key if you did a major hardware change. Other than that...there's resources all over to self support, why would you need to call Microsoft support really? (as a home user anyway),(reply>), I think for people that grew up with tech, we mostly think contacting tech support is for the older folks that don't understand the technology. That is even more true when you work in IT and feel like you have a status to maintain of you being the "IT guy" of the family, your parents and grandparents ask to fix the tv or printer.,(reply>), I did once and it was pain and one of many reasons I jumped to Linux. It's been less headache inducing and way less freezes and lags while barely doing anything