Facebook CEO Says Regulation of Internet Sector 'Inevitable'
CEO Mark Zuckerberg testifying in two days of public hearings
CAPITOL HILL — Facebook CEO Mark Zuckerberg told lawmakers Wednesday the internet sector will need some form of regulation. After weathering heated questions from two Senate panels, Facebook CEO Mark Zuckerberg returned to Capitol Hill Wednesday to face more questions from the House Energy and Commerce Committee about the social media platform's transparency and user privacy. Zuckerberg said it "is inevitable that there will need to be some regulation" of internet companies, an idea that has been floated by Republican and Democratic lawmakers. While it is not clear what that regulation would look like, lawmakers have said they want better protections after data breaches affected tens of millions of users. Zuckerberg cautioned lawmakers to be careful about what they propose, as larger companies like Facebook have more resources to comply with regulations than smaller ones. In Senate testimony Tuesday, he promised to submit proposals for regulating social media companies and work with lawmakers to craft legislation. Zuckerberg was called to testify on Capitol Hill this week after news emerged that the personal data of some 87 million Facebook users had been harvested without their knowledge by Cambridge Analytica, a British voter profiling company that U.S. President Donald Trump’s campaign hired to target likely supporters in 2016. The CEO said his data was included in the personal information that ended up in hands of Cambridge Analytica. On Tuesday, Zuckerberg promised to better protect Facebook users. The social media mogul spoke with pride about Facebook’s ability to connect people for the common good but admitted the company has not been proactive in safeguarding its users from misuse of data or those sowing malign messages. "I started Facebook, I run it. And I’m responsible for what happens here," Zuckerberg said. Earlier this week, Facebook began notifying 87 million users, most of them in the United States, whose personal data may have been mined by Cambridge Analytica. Zuckerberg pledged Facebook will scrutinize and, when necessary, block other firms from gaining access to the platform and empower its 2.2 billion users to wall off their apps from third parties. Senators also sought assurances that Facebook and other social media platforms are blocking fake profiles originating in Russia that spread divisive messages to sow discord during and after the 2016 U.S. election. "We will be verifying the identity of any advertiser who’s running a political ad," Zuckerberg said. "And we’re also going to do that for [Facebook user] pages ... that will make it significantly harder for Russian interference efforts or other inauthentic efforts to spread misinformation through the network." Vermont Democratic Sen. Patrick Leahy noted that misuse of Facebook extends far beyond the United States, saying that Facebook has been used to spread hate speech against Burma’s Rohingya minority. "Recently U.N. investigators blamed Facebook for playing a role in inciting possible genocide in Myanmar, and there has been genocide there," Leahy said. "We’re working on this," Zuckerberg responded. "We’re hiring dozens of more Burmese language content reviewers. Because hate speech is very language-specific, it’s hard to [detect] it without people who speak the local language, and we need to ramp up our effort there dramatically." Facebook faces a backlash from some consumer groups. Members of #DeleteFacebook gathered outside Tuesday’s hearing on Capitol Hill. "We knew that they had your data, but the extent of what is being breached is a concern for me. What do they know about my children and my grandchildren?" said a woman who identified herself as Alison. Lawmakers pledged to hold separate hearings focusing on Cambridge Analytica in the near future.