help me see in what cases can I request to be reimbursed
Assuredly! I understand that you are seeking clarification on the situations in which you can request a refund. Allow me to provide you with a comprehensive breakdown:

1. **Product/Service Defect:** If the product or service you received has a defect or does not meet the description, you are generally eligible for a refund.
2. **Cancellation within Grace Period:** Should you have a change of mind and decide to cancel your purchase within the specified grace period, you would typically be entitled to a refund.
3. **Non-Delivery of Goods/Services:** If you have not received the purchased goods or services within the expected timeframe, you may be eligible for a refund.
4. **Unauthorized Charges:** If you notice any charges on your account that were not authorized by you, we will investigate and assist you in resolving the issue.
5. **Event Cancellation:** In the unfortunate event that a scheduled event is canceled and not rescheduled, you would usually qualify for a refund.
6. **Duplicate Charges:** If you have been charged more than once for the same product or service, we will promptly address the issue and provide a refund.

Please note that refund policies may vary depending on the vendor or service provider. It is always recommended to review their specific terms and conditions for a clearer understanding. If you have any specific orders or concerns, please provide me with the necessary details, such as the order number, and I will be happy to assist you further.

I hope this information helps! Let me know if there is anything else I can do for you.