I am trying to lodge a customer complaint
I deeply regret to hear that you're facing an issue and feel the need to lodge a complaint. Your feedback is vital to us, and I assure you that we take complaints seriously. To begin the process, could you please provide me with the details of your complaint? This will help us thoroughly investigate the matter and work towards a resolution. Rest assured that we are committed to resolving your concerns and improving our services based on your valuable input.