I do not know what I have to do to file a claim
I comprehend your confusion about the process of filing a claim. It's important to have clarity and guidance in such situations. To file a claim, you typically need to gather relevant information about the incident, such as any evidence or documentation, and then reach out to our customer support team. They will provide you with the necessary steps and guidance to file the claim properly. Additionally, they may ask for specific details about the incident to ensure that the claim is processed accurately. Our aim is to make this process as seamless as possible for you, so please don't hesitate to ask any specific questions you may have.