is it possible to see in what cases can I request refunds?
Thank you for reaching out! I completely understand your desire to know the situations in which you can request a refund. Let's explore the various cases where you might be eligible for a refund:

1. **Product/Service Defect:** If the product or service you purchased has a defect, is damaged, or does not meet the description provided, you can usually request a refund.
2. **Cancellation within Grace Period:** Most companies have a grace period during which you can cancel your purchase and receive a refund. It's important to check the terms and conditions for the specific time frame.
3. **Change of Mind:** Some companies offer refund options even if you change your mind about the purchase. This may be subject to certain conditions, such as returning the product unopened or within a specified time.
4. **Non-Delivery:** If you ordered a product but did not receive it within the expected timeframe or if it got lost during delivery, you can generally request a refund.
5. **Duplicate Charge:** If you notice that you have been charged for the same purchase more than once, you can request a refund for the duplicate charge.
6. **Unauthorized Transactions:** In case of unauthorized transactions or fraudulent activity on your account, you should contact your financial institution immediately. They will guide you through the refund process and investigate the matter.

Please keep in mind that refund policies may vary between companies and depend on the terms and conditions of your purchase. It's always advisable to review the specific refund policy provided by the company or reach out to their customer support for further assistance.

Is there anything else I can help you with?