I need to see in which cases can I ask for a reimbursement
Certainly! I understand your need to gain clarity on the cases where you can request reimbursements. Allow me to provide you with a comprehensive breakdown:

1. **Product/Service Defect:** If you receive a product or service that has a defect or does not meet the description provided, you are generally eligible for a reimbursement.

2. **Cancellation within Grace Period:** Should you change your mind about a purchase and decide to cancel within the specified grace period, you can usually request a reimbursement.

3. **Unauthorized Charges:** In the unfortunate event of unauthorized charges appearing on your account, you have the right to request a reimbursement. We will investigate the charges and assist you in resolving the issue.

4. **Event Cancellation:** If you have purchased tickets to an event that gets canceled without a rescheduled date, you are typically entitled to a reimbursement.

5. **Duplicate Charges:** If you notice that you have been charged multiple times for the same item, please let us know, and we will promptly rectify the situation by issuing a reimbursement.

6. **Non-receipt of Goods:** If you have not received the product within the expected delivery timeframe, you may be eligible for a reimbursement.

Please keep in mind that specific vendors or service providers may have their refund policies and procedures. It is advisable to consult their terms and conditions or contact them directly for more information.

If you have any specific concerns or need assistance with a particular order, please provide me with the order number or any relevant details. I'm here to assist you and ensure your satisfaction.