i cannot speak with an  agent
Thank you for reaching out! I'm sorry to hear that you're experiencing difficulties in speaking with an agent. I completely understand the frustration this may cause. Rest assured, I'm here to assist you and make sure you get the help you need. Can you please provide me with some more details about the issue you're facing? This will help me find an appropriate solution or guide you in the right direction. Let's work together to resolve this as quickly as possible.