I am waiting for a rebate of {{Refund Amount}} dollars
Appreciate you reaching out to us regarding your pending rebate of {{Currency Symbol}}{{Refund Amount}}. I understand how important it is for you to receive it as soon as possible. Allow me to investigate its current status and provide you with an update. While I gather the information, may I ask if this is the first time you have requested a rebate from us? Your insights are valuable to us, and we want to ensure that we meet your expectations. Please bear with me for a moment, and I will get back to you shortly with the latest details.