I have to check in what cases can I request my money back
I'm happy to help! I understand your need to verify the specific cases in which you can request a refund. Allow me to provide you with the relevant information:

1. **Product/Service Defect:** If you receive a product or service that is defective or does not meet the description provided, you may be eligible for a refund.
2. **Cancellation within Grace Period:** If you change your mind and decide to cancel your purchase within the grace period specified, you should be able to request a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize or recognize, please let us know so that we can assist you in investigating and resolving the issue.
4. **Event Cancellation:** If you have purchased tickets for an event that gets canceled, and there is no rescheduled date, you may be entitled to a refund.
5. **Duplicate Charges:** Should you identify duplicate charges for the same item, please inform us immediately so that we can rectify the situation and initiate the refund process.
6. **Non-Delivery of Goods:** If you have not received the goods you purchased within the expected delivery time frame, you may qualify for a refund.

I want to mention that refund policies can vary between vendors and service providers. It's always a good idea to consult the specific refund policy of the seller or review their terms and conditions for comprehensive information. If you have any specific order or concern, please provide me with the necessary details, such as the order number or any relevant information, and I'll be more than happy to assist you further.

Is there anything else I can help you with today?