could I check in which cases can I ask to be reimbursed?
Certainly! I completely understand your desire to know the cases in which you can request a reimbursement. Here are some common situations where you may be eligible for a reimbursement:

1. **Product/Service Defect:** If the product or service you received has a defect or does not meet the specifications outlined, you may be eligible for a reimbursement.
2. **Cancellation within Grace Period:** If you decide to cancel your purchase within the specified grace period, you may qualify for a reimbursement.
3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize, we will investigate them and assist you in obtaining a reimbursement if necessary.
4. **Event Cancellation:** If you have purchased tickets for an event that is canceled and not rescheduled, you may be entitled to a reimbursement.
5. **Duplicate Charges:** If you have been charged multiple times for the same item in error, we will rectify the situation and issue a reimbursement.
6. **Non-Delivery of Goods:** If you have not received the ordered product within the expected timeframe, we will investigate and process a reimbursement if necessary.

Please note that these are general situations where reimbursements may be applicable. It is always recommended to review the specific refund policy or contact the vendor or service provider directly for complete details. If you have any specific concerns or need assistance with a particular order, please provide me with the relevant details, such as the order number, and I will be glad to assist you further.

Is there anything else I can help you with?