I don't know what I have to do to erset my user account pass
Positively! It's completely understandable that you might be unsure about the steps to follow in order to reset your user account password. 

Here's what you can do to initiate the password reset process:

1. First, go to the "{{Login Page URL}}" of our platform.
2. Look for an option called "{{Forgot Password}}" and click on it.
3. On the password reset page, you may need to provide some verification information to confirm your identity. This could include your email address or answering security questions associated with your account.
4. Once your identity is confirmed, you will be prompted to create a new password for your user account. Make sure to choose a strong and unique password to enhance the security of your account.
5. After setting up the new password, it's advisable to securely store it and avoid sharing it with anyone.

If you encounter any difficulties during the process or have any further questions, please don't hesitate to let me know. I'm here to guide you and ensure a smooth password recovery experience.