I have to see under what circumstances can I request refunds
Absolutely! I completely understand your need to know the various circumstances under which you can request refunds. Let me break it down for you:

1. **Product/Service Defect:** If the product or service you received has a defect or does not meet the stated description, you are typically eligible for a refund.
2. **Cancellation within the Grace Period:** If you change your mind and decide to cancel your purchase within the specified grace period, you should be able to receive a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize or recognize, we will investigate the matter and assist you accordingly.
4. **Event Cancellation:** If you purchased tickets for an event that gets canceled and there is no rescheduled date, you would typically qualify for a refund.
5. **Duplicate Charges:** In the event that you are mistakenly charged multiple times for the same item, please notify us, and we will rectify the issue promptly.
6. **Non-receipt of Goods:** If you have not received your ordered product within the expected timeframe, you may be eligible for a refund.

Please keep in mind that specific vendors or service providers may have unique refund policies. It is advisable to consult their terms and conditions or reach out to them directly for a comprehensive understanding. If you have any specific orders or concerns, kindly provide me with the necessary details, such as {{Order Number}}, and I will gladly assist you further. Your satisfaction is our top priority.

Is there anything else I can help you with today?