there is a problem submitting a new shipping address
I'm sorry to hear that you're experiencing difficulties with submitting a new shipping address. I understand the importance of having an accurate shipping address on file. Let's work together to resolve this issue.

To troubleshoot the problem, I recommend trying the following steps:

1. Double-check all the necessary fields on the shipping address form. Make sure you have entered all the required information correctly, such as your full name, street address, city, state, ZIP code, and contact number.

2. Ensure that there are no special characters or invalid symbols in the address fields. Sometimes, certain characters can cause errors when submitting the form.

3. Clear your browser cache and cookies. Sometimes, stored data can conflict with the submission process. Clearing your cache will remove any temporary files that may be causing the issue.

4. Try using a different web browser or device. It's possible that the issue could be specific to the browser or device you are currently using. By switching to a different browser or device, you can determine if the problem is isolated to a particular platform.

If none of the above steps resolve the issue, please provide more information about the error message or any specific error codes you may be encountering. This will help us in identifying the root cause of the problem and providing you with a more accurate solution.

Rest assured, I'm here to support you throughout this process, and together we will find a solution to get your new shipping address successfully submitted.