help to check in which cases can I request my money back
I'm on it! It's so important to have a clear understanding of the situations where you can request a refund. Let me provide you with a breakdown of our refund policy:

1. **Product/Service Defect:** If you receive a product or service that is defective or doesn't meet your expectations, you can certainly request a refund.
2. **Cancellation within Grace Period:** If you change your mind and decide to cancel your purchase within the specified grace period, you should be eligible for a refund.
3. **Unauthorized Charges:** If you notice any unfamiliar charges on your account that you didn't authorize, please let us know, and we will investigate the matter and assist you accordingly.
4. **Event Cancellation:** In the unfortunate event that a scheduled event is canceled and not rescheduled, you can generally request a refund for the tickets or participation fee.
5. **Duplicate Charges:** If you have been charged multiple times for the same item or service, reaching out to us will allow us to rectify the situation promptly and issue a refund if necessary.
6. **Non-receipt of Goods/Services:** If you haven't received the goods or services you paid for within the expected timeframe, please notify us, as you may qualify for a refund.

I hope this overview clarifies the situations where you can request a refund. However, I do recommend reviewing the full terms and conditions for complete information regarding our refund policy. If you have any specific concern or need further assistance, please provide additional details, such as your order number or any relevant information, and I'll be more than happy to assist you further.