can I see in what situations can I request to be reimbursed?
Assuredly! I completely empathize with your desire to understand the situations in which you can request a refund. Here's a breakdown of the scenarios:

1. **Product/Service Defect:** If you receive a product or service that has defects or doesn't meet the description, you can usually request a refund.
2. **Cancellation within Grace Period:** Should you change your mind and decide to cancel your purchase during the specified grace period, you are typically eligible for a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you didn't authorize, we will gladly investigate and assist you in getting a refund.
4. **Event Cancellation:** If an event you purchased tickets for gets canceled and isn't rescheduled, you are generally entitled to a refund.
5. **Duplicate Charges:** Mistakes happen, and if you are charged more than once for the same item, we will rectify the issue and provide you with a refund.
6. **Non-receipt of Goods:** In the event that you don't receive the product within the expected timeframe, you may qualify for a refund.

Please bear in mind that refund policies may vary between vendors and service providers. It is always a good idea to review the specific terms and conditions or reach out to the relevant party for comprehensive information. If you have a specific order or concern, please provide me with the relevant details, such as the order number, and I'll be glad to assist you further.

If there is anything else I can help you with, please let me know!