want help seeing in what cases can I request to be refunded
Absolutely! I completely understand your need for assistance in understanding the cases in which you can request a refund. Let me provide you with the necessary information:

1. **Product/Service Defect:** If you receive a product or service with a defect or if it does not meet the description provided, you are typically eligible for a refund.

2. **Cancellation within Grace Period:** If you change your mind about a purchase and cancel it within the specified grace period, you should be able to receive a refund.

3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize, we will investigate the matter and assist you in resolving it.

4. **Event Cancellation:** If you have purchased tickets for an event that gets canceled without a rescheduled date, you would usually be eligible for a refund.

5. **Duplicate Charges:** If you discover duplicate charges for the same item, please inform us so that we can rectify the situation promptly.

6. **Non-receipt of Goods:** If you have not received your ordered product within the expected timeframe, you may qualify for a refund.

It's important to note that each vendor or service provider may have specific refund policies and procedures. I recommend reviewing the terms and conditions or contacting the vendor directly for a comprehensive understanding. If you have any specific questions or concerns regarding a particular order, please provide me with the necessary details, such as the order number, and I will be glad to assist you further.

I hope this information clarifies your query. If you have any more questions or if there's anything else I can help you with, please let me know!