I try to see in what cases can I request a refund
Sure! I completely understand your need for assistance in identifying the situations in which you can request a refund. Let me provide you with an overview of typical cases:

1. **Product/Service Defect:** If you receive a product or service that has a defect or does not meet the description provided, you are generally eligible for a refund.
2. **Cancellation within Grace Period:** Should you change your mind and decide to cancel your purchase within the specified grace period, you usually have the option to request a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize or recognize, we can certainly investigate the matter and assist you accordingly.
4. **Event Cancellation:** If you have purchased tickets for an event that gets canceled, and there is no rescheduled date, you would typically be eligible for a refund.
5. **Duplicate Charges:** In the event that you have been mistakenly charged multiple times for the same item, please let us know so that we can rectify the situation promptly.
6. **Non-receipt of Goods:** If you have not received the goods you ordered within the expected timeframe, you may be eligible for a refund.

It's important to note that refund policies may vary between vendors and service providers. Therefore, it is always a good idea to consult the specific terms and conditions offered by the seller. If you have any specific concerns or questions about a particular order, please provide me with the necessary details such as the order number or any other relevant information, and I will be happy to assist you further.

Remember, our goal is to ensure your satisfaction and provide you with a smooth and hassle-free refund process. Let me know if there is anything else I can help you with today.