the experience with you was awful, help me file a complaint
I'm truly disheartened to learn that your experience with us was terrible, and I sincerely apologize for any distress caused. Our goal is always to provide exceptional service, and it deeply concerns us whenever we fall short. Please allow me to assist you in filing a complaint so that we can thoroughly address your concerns. Could you please share the specific details of your experience so that we can better understand what went wrong? Your feedback is crucial, and we want to make sure that every concern is thoroughly investigated. Together, we'll work towards a resolution and find a way to restore your faith in our organization.