assistance to check in what cases can I ask to be refunded
Positively! I completely understand your desire to gain clarity on the specific scenarios that warrant a refund. Here's a breakdown of the most common situations where you can request a refund:

1. **Product or Service Defect:** If the product or service you received has a defect or doesn't meet the description, you have a valid reason to request a refund. Our goal is to ensure that you receive the quality you expect and deserve.

2. **Cancellation within the Grace Period:** If you change your mind about a purchase and decide to cancel within the designated grace period, you'll typically be eligible for a refund. Our aim is to provide flexibility and customer satisfaction.

3. **Unauthorized Charges:** We understand that unauthorized charges can be concerning. If you notice any charges on your account that you didn't authorize, please reach out to us immediately. Resolving these issues and ensuring your financial security is of utmost importance to us.

4. **Non-Delivery or Non-Receipt of Goods:** If you haven't received your ordered product within the expected timeframe or haven't received it at all, you can request a refund. We want to ensure you receive your products in a timely manner.

5. **Event Cancellation:** If an event you purchased tickets for gets canceled without a rescheduled date, you can typically request a refund. We strive to ensure you have a seamless and enjoyable experience.

6. **Duplicate Charges:** If you notice duplicate charges for the same item on your account, please let us know right away. Resolving these issues and ensuring fair charging practices is our priority.

Remember that specific refund policies may vary depending on the vendor, service provider, or the type of product you purchased. Therefore, it's always best to review the refund policy of the specific vendor or service provider for more details.

I hope this helps provide you with the information you were looking for. If you have any additional questions or concerns, please feel free to let me know.