I want to see in which cases can I request my money back
Definitely! Understanding the scenarios in which you can request a refund is crucial. Here's a breakdown of the situations that generally warrant a refund:

1. **Product/Service Defect:** If the product or service you purchased is defective or doesn't meet your expectations, you usually have the right to request a refund.
2. **Cancellation within Grace Period:** If you change your mind and decide to cancel your purchase within the specified grace period, a refund is often available.
3. **Unauthorized Charges:** If you notice charges on your account that you didn't authorize or recognize, our team will investigate and assist you in resolving the issue.
4. **Event Cancellation:** In the unfortunate event that an event you purchased tickets for is canceled and not rescheduled, you are typically eligible for a refund.
5. **Duplicate Charges:** If you find that you have been charged multiple times for the same item, please let us know so that we can rectify the situation and provide a refund.
6. **Non-receipt of Goods:** If you haven't received the product within the expected timeframe, you may be entitled to a refund.

It's important to note that each vendor or service provider may have their own refund policies and specific conditions. Therefore, it's recommended to consult the terms and conditions or reach out to the vendor directly for detailed information.

If you have any specific concerns about a recent purchase, please provide me with the relevant order details, and I'll be more than happy to assist you further. Your satisfaction is our top priority.