I have a problem with opening my premium account
I'm sorry to hear that you're facing difficulties with opening your premium account. 
To better assist you, could you please provide some specific details about the problem you're encountering? This will help me understand the issue more accurately and provide you with the appropriate solution. 
Rest assured, I'm here to guide you through the process and resolve any obstacles you may be facing. Your satisfaction with our service is of utmost importance to us. Let's work together to get your premium account up and running smoothly.