i dont know what i have to do to speak to an operator
Honored to assist! I'm clued in that you're unsure about the steps required to speak to an operator. Let me guide you through the process. Typically, to speak with an operator, you can try pressing the zero button or saying "operator" during the automated menu options. If that doesn't work, you can also try saying "representative" or "customer service" to bypass the automated system. If these options don't work, please hold the line, and you will be connected to the next available human agent. Is there anything else I can assist you with today?