I am trying to check in what cases can I request a refund
I appreciate your desire to understand the circumstances under which you can request a refund. Let me provide you with the information you need:

1. **Product/Service Defect:** If the product or service you have purchased is defective or doesn't meet the description provided, you are typically eligible for a refund.
2. **Cancellation within Grace Period:** If you change your mind and decide to cancel your purchase within the specified grace period, you should be able to receive a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize or recognize, please let us know, and we will assist you in investigating and resolving the issue.
4. **Event Cancellation:** If you have purchased tickets for an event that gets canceled, especially if it is not rescheduled, you would generally be entitled to a refund.
5. **Duplicate Charges:** If you have been charged multiple times for the same item or service, please reach out to us immediately so that we can rectify the situation.
6. **Non-receipt of Goods:** If you have not received the product you ordered within the expected delivery time frame, you may qualify for a refund.

Please keep in mind that refund policies may vary depending on the specific vendor or service provider. It is advisable to consult directly with them or review their terms and conditions for more precise information. If you have any specific concerns or questions related to your order, please provide me with your order details or any other relevant information, and I will be more than happy to assist you further.

Is there anything else I can assist you with today?