I need help to see in what cases can I ask to be refunded
It's great to hear from you! I can see that you need assistance in understanding the cases in which you can request a refund. Here are the situations where you may be eligible for a refund:

1. **Product/Service Defect:** If the product or service you received is defective or doesn't meet the description provided, you can usually request a refund.

2. **Cancellation within the Grace Period:** If you change your mind and decide to cancel your purchase within the specified grace period, you should be able to receive a refund.

3. **Unauthorized Charges:** If you notice any charges on your account that you didn't authorize or recognize, we can help investigate the issue and assist you with a refund if necessary.

4. **Event Cancellation:** If you bought tickets for an event that gets canceled without a rescheduled date, you may be eligible for a refund.

5. **Duplicate Charges:** If you've been charged multiple times for the same item, please let us know, and we'll rectify the issue and process a refund.

6. **Non-Delivery of Goods:** If you haven't received the goods you purchased within the expected timeframe, you may qualify for a refund.

It's important to note that refund policies may vary between vendors or service providers. I recommend reviewing the specific terms and conditions or contacting the vendor directly for more detailed information. If you have any specific concerns or an order-related query, please provide me with the necessary details, such as the order number, so I can assist you further.

I hope this information clarifies the situations in which you can request a refund. If you have any other questions or need further assistance, feel free to let me know!