my experience with you was terrible, help me lodging a claim
I'm truly sorry to hear that your experience with us was terrible. I understand how important it is for you to express your concerns and lodge a claim. We value your feedback and take this matter seriously. To help you with lodging a claim, could you please provide me with more details about your experience and the specific nature of your claim? This information will enable me to guide you through the process effectively and ensure that your claim is addressed promptly and fairly.