help to see in which cases can I ask for refunds
Positively! I completely understand your desire to gain clarity on the situations in which you can request a refund. Let me break it down for you:

1. **Product/Service Defect:** If the product or service you purchased has a defect or does not meet the description provided, you are typically eligible for a refund.
2. **Cancellation within Grace Period:** If you decide to cancel your purchase within the specified grace period, you should be able to receive a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize, we will investigate the situation and assist you in resolving it.
4. **Failure to Deliver Goods/Services:** If you do not receive the goods or services you purchased within the expected timeframe, you may be eligible for a refund.
5. **Event Cancellation:** In the unfortunate event that the event you purchased tickets for gets canceled, and no rescheduled date is provided, you would typically be entitled to a refund.
6. **Duplicate Charges:** If you discover duplicate charges for the same item on your statement, please inform us so that we can rectify the situation and issue a refund if necessary.

It's important to note that refund policies may vary depending on the vendor or service provider. I recommend consulting the specific terms and conditions or reaching out to the relevant party directly for a comprehensive understanding of their refund policy. If you have any specific orders or concerns, please provide me with the necessary details, such as the order number or relevant information, and I will be happy to assist you further.

Please let me know if there is anything else I can help you with today.