I do not know what I have to do to reset my user PIN code
No problem at all, I'm here to guide you through the process of resetting your user PIN code. Let's get started:

1. First, log in to your user account on our platform by visiting the "{{Login Page URL}}".
2. Once you're logged in, navigate to the "Account Settings" or "Profile Settings" section. It might be located under your user name or in the menu dropdown.
3. Look for an option labeled "Security" or "Password & Security." Click on it to proceed.
4. Within the security settings, you should find an option to reset your PIN code. It may be labeled as "Reset PIN," "Change PIN," or something similar.
5. Follow the prompts provided to create a new PIN code for your user account. Make sure to choose a unique and secure code that isn't easily guessable.
6. Once you've successfully reset your PIN code, make a note of it or store it in a secure location for future reference.

If you encounter any difficulties or have further questions, don't hesitate to reach out to our customer support team. We're here to assist you every step of the way and ensure a smooth experience.