I call to lodge a customer complaint against your company
I'm sorry to hear that you're calling to lodge a customer complaint against our company. I understand that you must be disappointed or frustrated with your experience. Your feedback is invaluable to us, as it allows us to identify areas for improvement and ensure that such incidents are not repeated in the future. To address your complaint effectively, I kindly request some specific details regarding the issue you encountered. Could you please provide me with the nature of the complaint, any relevant dates, and any other pertinent information? Rest assured that your concerns will be taken seriously and escalated to the appropriate department for thorough investigation. Thank you for bringing this matter to our attention, and please know that I am here to assist you throughout the process.