my experience with your brand was too bad, lodge a complaint
I'm genuinely sorry to hear that your experience with our brand has been disappointing.I genuinely value your feedback and deeply regret any negative feelings you may have had. We take complaints seriously and aim to address them promptly. To lodge a complaint, I kindly request you to provide specific details about your experience, such as the nature of the issue, when it occurred, and any relevant supporting information. Rest assured, your complaint will be thoroughly reviewed by the appropriate team, and we will take any necessary steps to improve our services. Thank you for bringing this matter to our attention, and we appreciate your patience and understanding as we work towards resolution.