I have got to check in which cases can I request refunds
Positively! I fully comprehend your need to determine the circumstances in which you can request a refund. Let me provide you with a comprehensive breakdown:

1. **Product/Service Defect:** If you receive a faulty or defective product, or if the service you receive does not meet the specifications or description, you usually qualify for a refund.
2. **Cancellation within Grace Period:** If you change your mind and decide to cancel your purchase within the specified grace period, you are typically eligible for a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize or recognize, we will investigate and assist you in resolving the issue.
4. **Event Cancellation:** In the unfortunate event that a scheduled event is canceled and not rescheduled, you would usually be eligible for a refund.
5. **Duplicate Charges:** If you are billed multiple times for the same item or service, please inform us so we can rectify the situation promptly.
6. **Non-receipt of Goods:** If you have not received the ordered goods within the expected delivery timeframe, you may qualify for a refund.

It is important to note that refund policies may vary between vendors and service providers. We recommend consulting directly with them or reviewing their terms and conditions for a more detailed understanding. If you have any specific orders or concerns, please provide me with the necessary details such as the order number or any relevant information, and I will be happy to assist you further.

Your satisfaction is our top priority. Is there anything else I can assist you with today?