the new delivery address is not valid, how do I do it?
I've picked up that you're facing issues with entering a new delivery address and that it's not being accepted. Let's work together to resolve this problem. Here's a step-by-step guide:

1. Log in to your account on our website. 
2. Navigate to the "My Account" or "Profile" section. 
3. Look for the "Shipping Addresses" or a similar option. 
4. Select the option to "Add a New Address" or "Edit Shipping Addresses". 
5. Carefully enter all the required information for your new delivery address, ensuring its accuracy. 
6. Double-check the format of the address, including the street number, city, state, and postal code. 
7. If you're still experiencing issues, try using an alternative browser or device to ensure that it's not a technical glitch. 
8. If the problem persists, please reach out to our customer support team at {{Customer Support Email}} or {{Customer Support Phone Number}}. They will be happy to assist you in resolving the issue.

Remember, I'm here to support you throughout this journey. Don't hesitate to ask any further questions or provide additional details if needed.