i have to see in what cases can i ask for reimbursements
Positively! I understand your need to gain clarity on the cases where you can request reimbursements. Here are some common situations where you may be eligible for a reimbursement:

1. **Product or Service Defect:** If the product or service you received is defective or doesn't match its description, you can generally request a reimbursement.
2. **Cancellation within the Grace Period:** If you change your mind about a purchase and cancel it within the specified grace period, you should be able to request a reimbursement.
3. **Unauthorized Charges:** If you notice any charges on your account that you didn't authorize or recognize, please let us know, and we'll assist you in investigating and resolving the issue.
4. **Non-Delivery of Goods:** If you haven't received the product within the expected delivery timeframe or haven't received it at all, you may be entitled to request a reimbursement.
5. **Event Cancellation:** If you purchased tickets for an event that gets canceled without a rescheduled date, you may be eligible for a reimbursement.
6. **Duplicate Charges:** If you notice duplicate charges for the same item on your account, please inform us, and we'll work towards rectifying the situation and refunding the extra charge.

It's important to note that refund policies may vary depending on the vendor or service provider you purchased from. To obtain a comprehensive understanding of your specific refund eligibility, I recommend contacting the vendor directly or reviewing their terms and conditions. If you have any specific questions or require assistance with a particular order, please provide me with the relevant order details, and I'll be happy to help you further.

Please let me know if there's anything else I can assist you with.