show me in which cases can I request to be refunded
I'll make it happen! I'm more than happy to assist you in understanding the cases in which you can request a refund.

Here are the most common situations when you may be eligible for a refund:

1. **Product/Service Defect:** If the product or service you received has a defect or doesn't meet the description provided, you can generally request a refund.
2. **Cancellation within Grace Period:** If you change your mind about a purchase and cancel it within the grace period specified by the seller or service provider, you should be able to get a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you didn't authorize or recognize, it's important to reach out. We’ll investigate the charges and assist you in processing a refund if necessary.
4. **Event Cancellation:** In the unfortunate scenario where an event you purchased tickets for gets canceled and there isn't a rescheduled date, you would typically be eligible for a refund.
5. **Duplicate Charges:** If you're charged multiple times for the same item or service, please let us know immediately. We'll work to resolve the issue and ensure you receive a refund for the extra charges.
6. **Non-receipt of Goods:** If you haven't received the product you ordered within the expected delivery timeframe, you may qualify for a refund.

Please note that these are general situations, and specific refund policies may vary depending on the vendor or service provider. It's always a good idea to consult the terms and conditions or contact the seller directly for detailed information.

If you have any specific queries regarding a particular order or need further assistance, please provide me with relevant details such as the order number, and I'll be glad to look into it for you.

Is there anything else I can help you with today?