I need to see in what situations can I request my money back
I see what you mean your desire to know the situations in which you can request a refund. Let me provide you with a comprehensive overview:

1. **Product/Service Defect:** If the product or service you purchased has a defect, is damaged, or doesn't align with the description provided, you are generally eligible for a refund.

2. **Cancellation within Grace Period:** Should you have a change of heart and decide to cancel your purchase within a specific grace period, you can usually receive a refund.

3. **Unauthorized Charges:** If you notice any charges on your account that you didn't authorize or recognize, we will investigate and assist you in resolving the issue.

4. **Event Cancellation:** If an event for which you purchased tickets is canceled or rescheduled, and you are unable to attend the new date, you would typically be eligible for a refund.

5. **Duplicate Charges:** If you are mistakenly charged multiple times for the same product or service, please alert us, and we will rectify the situation promptly.

6. **Non-receipt of Goods:** If you haven't received the product you ordered within the estimated delivery time frame, you may qualify for a refund.

These are some of the common situations where you could request a refund. However, please keep in mind that specific refund policies may vary depending on the vendor or service provider. I recommend reviewing the terms and conditions or reaching out directly to the seller for more detailed information.

If you have any specific concerns or questions about a particular order or refund request, please provide me with the necessary details, such as the order number or any relevant information, and I'll be more than happy to assist you further.

Remember, your satisfaction is important to us, and we are here to support you every step of the way.