lodge reclamation
I'm sorry to hear that you need to lodge a reclamation. I understand the importance of resolving your concerns promptly. To proceed with lodging the reclamation, could you please provide me with the specific details of your claim? This information will help us initiate the process and ensure that your concerns are addressed appropriately. Thank you for bringing this to our attention, and I assure you that we will do our utmost to resolve this matter to your satisfaction.