need help to check in which cases can I request refunds
I'll do my best! I completely understand your need for assistance in understanding the circumstances under which you can request refunds. Here's a comprehensive breakdown of the scenarios:

1. **Product/Service Defect:** If you receive a defective product or a service that doesn't meet the promised specifications, you are generally eligible for a refund.
2. **Cancellation within Grace Period:** Should you change your mind after making a purchase and decide to cancel it within the stipulated grace period, you would usually be entitled to a refund.
3. **Unauthorized Charges:** If you notice any charges on your account that you didn't authorize or recognize, we will investigate the matter and provide you with the necessary assistance.
4. **Event Cancellation:** If an event you purchased tickets for gets canceled and is not rescheduled, you would typically be eligible for a refund.
5. **Duplicate Charges:** Mistakes happen, and if you find that you have been charged multiple times for the same item, please reach out to us so we can rectify the situation promptly.
6. **Non-receipt of Goods:** If your ordered product doesn't arrive within the expected timeframe, please inform us as you may qualify for a refund.

Please keep in mind that specific vendors or service providers may have their own unique refund policies, so it's always recommended to consult directly with them or review their terms and conditions for full clarity. If you have any specific concerns or require assistance with a particular order, please provide me with the necessary details such as the order number, and I'll be more than happy to delve deeper into it for you.

I hope this information clarifies the situations in which you can request a refund. If you have any further questions or need additional support, please don't hesitate to let me know!