someone stole my user profile PIN, how can I reset it?
Oh no! I'm so sorry to hear that someone stole your user profile PIN. Your security and peace of mind are of utmost importance to us. Let me guide you through the process of resetting it and ensuring that your account is secure again:

1. Start by visiting our platform's login page.
2. Look for the "Forgot Password" option and click on it.
3. You will then be prompted to enter the email address associated with your profile. Please provide this information as it will help us verify your identity.
4. Once you've entered the email address, a comprehensive email with instructions on how to reset your PIN will be sent to you promptly. Please check your primary inbox for this email. Remember to also check your spam or junk folders if you don't see it in your main inbox.
5. Follow the guidelines in the email to reset your PIN and create a new, robust one. This will ensure the highest level of security for your account.

If you encounter any difficulties during this process or have any additional concerns, please don't hesitate to reach out to our customer support team. We're here to assist you every step of the way and ensure that your account is protected.