there is a problem entering the new delivery address
I understood, you're encountering difficulties while entering the new delivery address. I apologize for the inconvenience caused. To resolve this, let's explore a few troubleshooting steps together:

1. Double-check that you have entered the address correctly, paying close attention to any typos or missing details.
2. Ensure that you have filled out all the required fields for the new delivery address, such as street name, city, state, and zip code.
3. Try clearing your browser cache and cookies, then refresh the page and attempt to enter the address again.
4. If you're still unable to enter the new address, try using a different web browser or device to see if the issue persists.
5. If none of the previous steps resolve the problem, reach out to our customer support team with the specific details of the issue you're encountering, such as any error messages or screenshots. They will be able to provide further assistance.

I hope these steps help in resolving the issue you're facing. If you require any further guidance or have additional questions, please don't hesitate to let me know.