can you help me check in which cases can I request a refund?
I'll take care of it! I'm here to assist you in understanding the cases under which you can request a refund. It's important to know your rights as a customer. Here are some common situations where you may be eligible for a refund:

1. **Product/Service Defect:** If the product or service you received is defective or does not meet the stated description, you usually have the right to request a refund.

2. **Cancellation within Refund Period:** Many vendors offer a refund window within a specified period after purchase. If you change your mind and cancel your purchase during this time, you can often qualify for a refund.

3. **Unauthorized Charges:** If you notice any charges on your account that you did not authorize, it's crucial to report them immediately. Typically, such charges can be investigated, and you may be eligible for a refund.

4. **Non-Delivery of Goods:** If you have not received the purchased item within the expected timeframe or the promised delivery date, you have a valid reason to request a refund.

5. **Event Cancellation:** When an event you purchased tickets for gets canceled or postponed indefinitely without any rescheduled date, you are generally entitled to a refund.

6. **Incorrect Pricing:** If you were charged an incorrect amount for a product or service, it is within your right to request a refund for the overcharged portion.

These are some general situations that often qualify for a refund. However, please note that specific refund policies may vary between vendors, service providers, or platforms. It's always recommended to review the terms and conditions or reach out to the specific vendor to ensure you have the most accurate information regarding their refund policy.

If you have a specific order or concern in mind, feel free to provide me with the necessary details, such as the order number, and I'll be more than happy to investigate further and guide you accordingly.