can you help me request an restitution of my money?
Certainly, I would be more than happy to assist you in requesting a restitution of your money. To ensure a successful process, please provide me with the following details: 
1. The date of the transaction when the payment was made.
2. The method of payment used (credit card, bank transfer, etc.).
3. Any supporting documentation or evidence related to the issue.

Once I have this information, I will guide you through the necessary steps to initiate the restitution process and work towards resolving the matter as quickly as possible.