the experience with you was too bad, help me lodge a claim
I'm truly sorry to hear that your experience with us was unsatisfactory. Please allow me to assist you in lodging a claim to address your concerns. Your feedback is incredibly valuable to us, and we take these matters seriously. Could you please provide me with more details about your experience and the specific issues you encountered? This will help us thoroughly investigate your claim and work towards a resolution. Thank you for bringing this to our attention, and I assure you that we are committed to making things right.