text: Chapter 4
  Pay Support
  FM units perform Pay support functions in a theater of operations. These units ensure
  that all joint forces personnel, regardless of component (active duty and reserves)
  within the theater, receive accurate and timely pay support. The impact of quality pay
  support on Soldiers’ morale cannot be understated. Thereby, Pay support remains a
  vital FM core competency.
  SECTION I – ACTIVE DUTY PAY
  4-1. Pay Support is provided to all personnel assigned or attached within the FMSC area of responsibility
  (AOR). This support ensures proper pay entitlements are received for the particular area. FM elements will
  provide continuous Pay Support service in an effective and efficient manner. Prevention of backlogs and
  late pay transactions are key to providing timely pay.
  4-2. Brigade and Battalion S-1s are the central link between Soldiers and changes to their pay
  entitlements. S-1s are responsible for resolving routine pay inquiries through the timely submission of
  documents to the FMSD and distribution of supporting documentation affecting Soldiers’ pay.
  4-3. The FMSC provides policy and technical guidance to all FM units in theater. Responsibilities and
  procedures are prescribed IAW current regulations and directives. Separation of duties and adherence to
  required internal controls are strictly enforced to prevent fraud and collusion. The Internal Control (IC)
  section in the FMSCs and FMSUs ensures that a high state of technical proficiency is maintained in all
  functional sections of the FMSCs, FMSUs, and FMSDs.
  4-4. Under the FMSU command and control, FMSDs provide a wide variety of Pay Support functions
  through their FMSTs to all units and Soldiers in their AOR. The FMSDs perform the following Pay
  Support functions:
  * Theater In and Out Processing.
  Start/Stop/Change deployment entitlements (normally automated at theater entry/exit
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  location).
  Entitlement verification/certification.
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  * Customer Service.
  Debt management.
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  Bonus processing.
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  Start/Stop/Change entitlements.
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  Pay inquiry
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  Case Management System (CMS).
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  * Reports production
  Pay inquiry analysis.
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  Reject/recycle report.
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  Merged Accountability & Fund Reporting (MAFR) reconciliation.
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  Unit Commander's Finance Report (UCFR).
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  Monthly entitlement verification.
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  * Pay Support transaction processing.
  Review, coding and verification of documents.
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  Upload data into respective FM systems.
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