Ami is being her usual goofy self when Ouka suddenly yells at her. It turns out "Ouka" was actually Ouka's twin sister, Kikka, and she proceeds to insult Familia and all six of its workers. It seems Ouka and Kikka have a complicated relationship...
But what really sealed it 
was the way she treated Ami.
لكن ما حسمَ الأمر فعلاً كان الموقف
الّذي اتّخذَتْه تجاه آمي
Ihr Verhalten gegenüber Ami
hat für mich den Ausschlag gegeben.
Despejó las dudas
con su forma de hablar a Ami.
Despejó las dudas
con su forma de hablar a Ami.
Et puis, son attitude envers Ami
m’a conforté dans mon idée.
Ma la cosa determinante
Bom, sim, mas o que me deu certeza
de vez foi a atitude dela com a Ami.
Сомнений не осталось, когда я увидел,
как она вела себя с Ами.