A regular customer cancels their order. Nagomu's father, Irino Heigo, is furious with him, thinking that Nagomu has done something again. Heigo and Nagomu go to apologize to their regular customer. There they find out that the cancellation was actually connected to someone else who works at Ryokushou, Seto Saki.
He gets very emotionally fragile 
when he doesn't get his way.
دائماً ما يتخبّط عاطفيّاً عندما لا يتحقّق ما يريده
Cuando se pone así,
no piensa bien las cosas.
Cuando le da así de fuerte,
no piensa bien.
On l’a blessé, autrefois,
et il a du mal depuis.
Ha sempre avuto una scarsa 
resistenza mentale alle delusioni...
Sempre que ele se sente encurralado,
seu estado mental acaba enfraquecendo demais.
Он с детства
у меня неуравновешенный.