Ami is being her usual goofy self when Ouka suddenly yells at her. It turns out "Ouka" was actually Ouka's twin sister, Kikka, and she proceeds to insult Familia and all six of its workers. It seems Ouka and Kikka have a complicated relationship...
I guess you'll have to talk 
to her in person, then.
أعتقد بأنّه سيترتّب عليكِ التكلّم معها شخصيّاً إذاً
Dann bleibt dir nichts anderes übrig,
als mit ihr zu reden.
Donc tu vas devoir
t’expliquer avec elle.
Beh, allora non ti resta
 che incontrarla e parlarle.
Então, acho que vai ter que
resolver frente a frente com ela.
Тогда придётся тебе
с ней поговорить.