Robots, humanoids, and humans all perform jobs and display emotions that were formerly the domain of humans alone.  Yet people seek a "human touch" in anger and in hope . What does it mean to be "human"?
All when the customer's demanding 
to hear from a human...
...كلّ هذا عندما يطالب الزبون بالتكلّم مع بشريّ
E succede proprio quando il cliente vuole 
a tutti i costi parlare con un essere umano...
Isso quando o cliente
exige falar com um humano...
А ведь клиент хотел
общения с человеком.