A regular customer cancels their order. Nagomu's father, Irino Heigo, is furious with him, thinking that Nagomu has done something again. Heigo and Nagomu go to apologize to their regular customer. There they find out that the cancellation was actually connected to someone else who works at Ryokushou, Seto Saki.
And I apologize for the rude way 
my cousin Saki spoke to you.
وأعتذر عن الطريقة الوقحة الّتي تكلّم
فيها ابن عمّي معك
Außerdem muss mich für meinen
Cousin Saki und seine abrupte Art
Y te pido disculpas
por cómo te habló mi primo Saki.
Y te pido disculpas
por cómo te habló mi primo Saki.
Aussi,
je vous prie d’excuser mon cousin
Mi scuso inoltre per la scortesia 
che mio cugino Saki
Peço perdão pela maneira rude com
que meu primo Saki falou com você.
И прошу прощения за то, что Саки,
мой кузен, был с вами невежлив.