When Finn was young, his family lived in a slum where garbage tended to be dumped. One day, his brother brings him an older model of Deco that should be easier for Finn to use due to his Deco-Sickness. With it, Finn accidentally discovers that the local purification systems are broken. Believing this is what has caused his home to become polluted, he uses the Deco that he got from his brother to request that the customer center fix the purification system. But because he isn't registered as a citizen, his login is flagged as illegal, which leads to his request not being answered.
We're a bunch of outcasts with 
nowhere else to go who came together...
...نحن مجرّد منبوذين لا ملاذ لنا اجتمعنا معاً
nur ein Haufen Ausgestoßener,
die sonst nirgends hingehören,
on forme une bande de parias
qui ont nulle part où aller,
siamo solo degli emarginati
Nós somos um bando de
exilados sem ter pra onde ir...
Мы, изгои, собрались,
потому что нам было некуда идти,