While the master is away, Hatori and Tokihiko, the front desk manager and bath caretaker from Tenjin-ya's rival inn Orio-ya, suddenly show up at Tenjin-ya. Although they say they came as guests, a tense mood prevails among the employees.
I'm sorry that I can't be of help.
Es tut mir leid,
dass ich dir nicht helfen kann.
Lamento no poder ser de ayuda.
Désolé, je ne suis d’aucune aide.
Lamento não poder ajudar mais.