re the infamous gateway video monitor problem info requested greg spath gks psuvm psu edu wrote in article c ueom evf odin corp sgi com mikey sgi com mike yang says so by going mailorder through gateway i save plus i get technical support over the phone free software package have fun trying to get hold of technical support over the phone at least locally you can walk right up to the dealer and tell him what is wrong and he has to fix it phone support is quick and competent from many mail order firms but not so quick and not so competent from others gateway included but my experience with computer retailers which is significant has lead to the conclusion that sales personnel and retail technical personnel are forbidden to actually learn about the products they sell talk about incompetent o k so a few percent of their answers are correct but those salesmen don t even realize how stupid they are o k i ll settle down now let me catch my breath fact retail stores never provide a better value in terms of price per product retail outlets are desirable however to those people who aren t interested in learning about computers enough to make their own decisions this is fine for example most of my education about carpeting wall paper lawn mowers microwave ovens etc has come from sales personnel i assume i must be an idiot but i don t care about those things i do however care about my computer i e i demand features and performance and i ll be damned if i ll pay some high school drop out commission on an over rated over priced system and in the process be subjected to his distorted b s g l are generally so
