Modern, small-scale renewable energy technology has the potential to enable and sustain rural livelihoods, particularly in developing countries remote locations without access to the grid. Yet, the provision of rural energy to isolated communities might not achieve the desired long-term result unless its development is part of wider national policy geared to sustainable development and social equity. This article shows how a combination of technology and policy targeted at the improvement of livelihoods in rural areas is the best solution for maximising the capacity of renewable energy to deliver services. It pinpoints the transforming processes and the institutions participating in the delivery of energy technology. This work draws on the Cuban experience of renewable energy technology, that country’s efforts to improve quality of life for remote populations, and its pledge to promote environmental sustainability. Using a sustainable livelihoods approach, the results of a survey in a rural community are analysed in the framework of existing assets and policies. The article describes how it is not only local users who benefit from a comprehensive technical, social and environmental energy approach. The same governmental administration that promotes such services has much to gain from technology that works well, benefits the poor in remote locations and protects the environment within its larger policy promoting sustainable and egalitarian society.