Mum looking for 'kind woman' who helped teen daughter forced to buy extra ticket after missing train
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A mum is looking for the "kind woman" who helped her teenage daughter on her first solo train journey.
Andrea Ballancore shared a photo of her 16-year-old on Facebook and said that she was recently charged an additional £85 for her journey from Stockport to Bristol.
Andrea said that her daughter , who'd missed her scheduled service, was told she could not board the next train by a ticket inspector without paying the extra fee – but that a mystery lady helped her out.
"This is my daughter," Andrea wrote. "She just missed her train back to Bristol from Stockport. Her first ever big train journey solo and the woman in the ticket office would not allow her to board the next train without paying an additional £85.
"She is 16. Please can you share this post far and wide, (especially my northern contacts) as I would like to repay and thank the kind woman who took pity on my daughter and bought her a ticket! Long shot but hope this finds you, you wonderful lady you."
Andrea's post has been shared more than 20,000 times. People are keen to find the lady who came to Andrea's daughter's rescue, praising the woman's actions.
(Image: Getty)
Linda Dobson commented: "There are more good and nice people in the world than there are bad...They just don't make the news as easily... Well done that lady."
Others also think the 16-year-old should've had the fare waved due to her age.
Alison Sangster said: "How kind of that lady. Shame on Railways to not let the lass board the next one. Nasty."
Darren Dickson added: "Wouldn't the company have a duty of care for the minor in a distressing time for her? Yes she made a mistake and missed her train but that may not have been her fault. What would people have been saying if something awful had happened to her?"
But not everyone thinks the gesture was warranted.
Chris Johns wrote: "Let's not worry about tickets and just have a free for all on the trains eh? Your daughter is 16. Should have been on time. And if she needed another £88 could she not have called you? What a pointless post."
Mirror Online has contacted Andrea for more information