Mum claims injured son was left in agony on roadside for TWO HOURS after motorbike crash
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A mum claims her teenage son was left "in agony" on the side of the road for two hours after a motorbike crash.
Kay Brown says that by the time parademics turned up, her 18-year-old son, Jamie, was "shaking and his lips were blue".
The furious mother says she plans to put in a complaint regarding the actions of the ambulance service.
Jamie was going to see his girlfriend in Hemel Hempstead when he came off his bike near Swindon last weekend, the Bristol Post reports.
A member of the public found the teen, from Yate, south Gloucestershire, by the side of the road shortly after 1pm and rang 999.
(Photo: Bristol Post WS)
But Kay claims it then took a crew of paramedics more than two hours to reach the teenager, who was by this time suffering severely from shock.
Mrs Brown said: “I am disgusted really, it is appalling.
“Jamie was left on the roadside for over two hours in absolute agony because they couldn’t get there. When they turned up he was shaking and his lips were blue.
"His arm looked like a slinky it was broken so bad – it was all bent at right angles out of shape.
“Thankfully his injuries weren’t too bad, but it doesn’t bear thinking about what could have been if they had been worse.
“It is every parent’s worst nightmare.”
Jamie came off his motorbike on Cirencester Road last Sunday after his back wheel skidded on some loose gravel.
(Photo: Bristol Post WS)
The teenager crashed into a hedge and managed to flag down a passing car before collapsing in the road.
The car driver called for an ambulance and was joined by an off duty policeman about 20 minutes after the crash.
Mrs Brown claims the police officer then radioed the South West Ambulance Service (SWAS) to ask for an update on the status of the paramedics, only to be told that an ambulance had not been sent.
The mother says that the officer then asked for one to be dispatched, which the call handler promised to arrange.
Mrs Brown arrived on the scene shortly before 2pm after being called by the passing driver.
She said: “It seemed to take hours to get there. When me and my husband pulled up the police officer had put a sign up to shield Jamie from the sun, but I honestly thought it was to stop the public from seeing something awful.
(Photo: Bristol Post WS)
“When we arrived I could only see his legs sticking out from behind the sign and I immediately thought the worst.”
The anxious mother says she was comforted by the police officer who stayed with Jamie until the ambulance arrived.
“He was so good to us,” Mrs Brown said.
The mother said the ambulance crew told her, when they arrived, that they had been sent from Cinderford in Herefordshire which is more than an hour away.
Jamie, who works at Tesco, was taken to Swindon Hospital where he was found to have broken his arm in two places and broken his wrist in two places. He also sustained severe bruising to his legs and ankles.
Mrs Brown said: “The doctor told him it was like a bomb had gone off inside his arm – his bone was shattered in to that many fragments.”
The teenager had a three-hour operation to pin the bones back together on Monday and will likely have to undergo further surgery on his arm in the future.
(Photo: Bristol Post WS)
Jamie is back home and coming to terms with the crash, but his family are left feeling angry at the slow response from the ambulance service.
Mrs Brown says she plans to put in a complaint to SWAS in an attempt to prevent this from happening again.
She said: “What if his injuries had been much worse? What would of happened then? Two hours is not acceptable.”
Mirror Online has contacted SWAS for a response.