TSB online banking error investigated by FCA
FINANCE and data watchdogs are looking into IT issues at TSB
The bank apologised after customers complained of problems with mobile and online accounts several hours after a system upgrade was supposed to have been completed on Sunday.
One customer said they had “access” to other customers' accounts totalling more than £20,000 and another reportedly discovered they had been credited with £13,000 after logging back in.
A number of customers complained that they were still unable to access their money on Monday morning.
The Information Commissioner's Office, which monitors data and privacy, said it was "making inquiries", the Financial Times said.