Student finds chilling note inside birthday delivery saying 'Please Help, Amazon is painful!'
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A student found a chilling note inside her birthday delivery which said: 'Please Help, Amazon is painful!'
On the back of the gift message, which came with an eyeshadow palette, was the desperate handwritten note with the word 'help' traced over several times for emphasis.
Zahina Rani, 18, who had received a belated gift from her sister Sanna Rani, said at first she thought it was a joke but then worried someone was in real trouble.
The teen said she believes the note came from a warehouse worker, as it was placed inside the box.
Amazon have now launched an investigation and claim they are taking the note which she received on January 31st 'very seriously'.
(Image: Mercury Press & Media)
Zahina, from Birmingham said: "When I first opened the parcel I read the message and my sister spotted that behind the paper was this note.
"I was in shock and started laughing. It seems like people must be having a tough time working there.
"It's really crazy, workers must be in bother. I thought it was a joke but then later thought what if someone was in real bother?"
Zahina claims she'll never forget her 18th birthday gift and the discovery won't prevent her from using Amazon in the future, but she may be a bit more understanding of late parcels in the future.
(Image: Mercury Press & Media)
(Image: Mercury Press & Media)
Zahina said: "I don't think the note was from the driver. I think it was from someone who works in the warehouse because it was in the box itself.
"My sister ordered me a late birthday present and wrote a message as there is a place you can write a message for someone.
"I have been ordering on Amazon for the past year and never had this happen. It seemed pretty odd.
"I put this on my social media accounts for a laugh but some of my followers on Facebook and Instagram got in touch with me and said it is a real pain and they would never work there again.
"They must be under a lot of pressure. They provide a service for same day delivery and next day delivery, so it must be really hard.
"Amazon is also very well known so I can't imagine how many orders must come through.
"I salute the hard workers and the delivery drivers that try so hard and put all their efforts in. I will buy from Amazon as I trust their service, but I will be a bit more patient if the delivery driver comes a few minutes late next time."
(Image: Mercury Press & Media)
She posted the picture on Facebook and wrote: "So guys, isn't this weird? For the first time an Amazon parcel came that had this note.
"LMAO someone must be in real serious pain if they had to write this out to me. Damn wish I could help..."
In response to the note, a spokesperson from Amazon said: "We take this very seriously and we are investigating.
"Amazon provides a safe and positive workplace with competitive pay and benefits from day one.
"We are proud to have been able to create thousands of new permanent roles in our UK fulfillment centres in recent years.
"One of the reasons we've been able to attract so many people to join us is that we offer great jobs and a positive work environment with opportunities for growth."