Amazon customer horrified to discover dead 'lizard' in packaging of her new dressing table
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An Amazon customer was horrified to discover a dead 'lizard' in the packaging of her new dressing table.
Ellen Ressel rushed to the kitchen sink to scrub her hands clean after accidentally touching the squished reptile as she unpacked the furniture.
The 28-year-old from Cheshire took a picture of the dead creature and posted it to Amazon's website.
The IT worker wrote: "Thanks for the dead lizard, Amazon. Is this an extra you add to furniture now?"
The image showed a small squashed looking green reptile, with a thin tail and four legs, laying on top of some bubble wrap.
(Image: Deadline News)
(Image: Deadline News)
More pictures of the dead animal show it sprawled on its back with its webbed limbs in the air.
She received the £50 item, which is dispatched and sold by Amazon UK, on Thursday, April 19 and said the '4 inch dead lizard' was stuck between bits of wood inside the package.
After immediately phoning Amazon, Ellen says she received an apology from the company and a month's extension of her Prime membership as compensation.
(Image: Deadline News)
Speaking today, Ellen said: "I didn't see it until I was halfway through getting the bits of wood out to build it.
"I lifted up a big bit and noticed something stuck underneath.
"I didn't realise it was a lizard until i touched it and it fell onto the foam packaging - I was like WTF and obviously went and washed my hands a lot."
(Image: Deadline News)
(Image: Deadline News)
She added: "I immediately rang Amazon who at first didn't understand what I was saying and kept asking if it was damaged and I was like - no it's not damaged, there's a dead animal in it."
"The lady on the phone just said they will raise it and make sure it doesn't happen again.
"She originally tried to blame Parcelforce which is stupid as it was sandwiched between the pieces of wood.
Amazon have apologised to the customer.