Flipkart fined ?15,000 for selling faulty charger worth ?259
Flipkart has reportedly been directed by a consumer forum to pay a Hyderabad resident ?15,000 for selling him a faulty mobile charger worth ?259 that damaged his phone. The man claims the charger burnt the wires of his phone within 10 minutes of charging. Flipkart contended that it's a mediator between users and sellers, and not responsible for product quality.
The e-commerce platform Flipkart will have to pay Rs 15000 fine to a Hyderabad resident for selling him a faulty mobile charger that damaged his phone.According to a TOI report, Dr Ahmed AQ Irfani, bough a mobile phone charger worth Rs 259 from Flipkart during January 2016.  Irfani claims that within 10 minutes of charging, the  wires of the phone got burnt and the device was damaged completely. "When I complained to Flipkart, they offered to replace the faulty charger, but declined to compensate for the damage caused to my phone. They suggested that the device could have been damaged because of the surge in power," Irfani told  TOI. He also stated that the charger's description read that it could withstand between 100 volts and 240 volts.Also Read:  OnePlus took a long time to launch a black OnePlus 3T for a reasonInitially Flipkart refused to pay the compensation stating that the device may have damaged due to a short circuit caused by power fluctuations. It also stated that it is only a mediator between user and seller and is therefore, nowhere responsible for products quality.