Title: Our startup initially chose LTSE Equity [1] for our cap table management. We were told in writing that it is an annual plan that then goes month-to-month.<p>Fast forward 16 months and we haven&#x27;t been using it. It&#x27;s just not that useful of a tool for us, so we are switching to a competitor.<p>The button to change plans in LTSE&#x27;s dashboard doesn&#x27;t work, it just shows a spinner. So we contacted support, who insisted on a meeting before cancelling the plan. We said we are not interested in meeting, and now they are saying our plan is annual, and we have 8 months remaining.<p>We plan to file chargebacks as we have in writing that the plan is month-to-month, but I wanted the community to know that LTSE Equity uses dark patterns to avoid cancellation, and is doing business dishonestly in general.<p>[1] https:&#x2F;&#x2F;equity.ltse.com&#x2F;
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