Title: Hi all,<p>We recently discovered a competitor that launched much earlier than us and have more traction. We then even noticed that some of our earlier Beta users have also moved on to said competitor. We know, because we require a domain name to sign up for an account, and, since they use a stealth iframe pointer/redirect on their domain name, it's easy to find out what platform they are currently using. Think JanesCustomJewelry.com switching from Volusion to Shopify.<p>My question to all is: what next? Clearly our users are choosing our competitors because they have better features and more customization options, which are crucial for a white-label solution, even though their price point is higher. It will be hard to differentiate via a features battle; they have an army of developers.<p>Any advice? Or do we just do our thing, engage with our users, and reiterate until product/market fit? It's hard to ignore a competitor and very tempting to copy what they do. We have a feeling that whatever paying customers we have are only paying customers because they have not discovered our competitor. That is pathetic.<p>Update: <i>indirect</i> link to our site - http://www.fezzl.com
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