Title: About a month ago I wired $5,000.00 to my Coinbase account.  A straight forward process, they provided wire information and a reference number so they can attribute the funds to my account.  The wire went through, but the funds never appeared in my account.<p>No problem, Coinbase is slammed, having outages, busy, etc.  I waited.  After about a week I sent my first email to their customer service.  No response.<p>No problem, I sent another email after about ten days.  I waited.  After 15 days I got a response to my second ticket, not my first (which I assume is lost).  It read: &quot;This is an automated email. As we experience rapid growth, we are also experiencing a high volume of support requests, and we regret not being able to answer your inquiry in a reasonable amount of time.&quot;<p>No problem, I will wait.  After about 20 days I re-read the email.  Apparently, they close the ticket automatically, even though they never actually responded and you have to respond to re-open it.  &quot;If you require further assistance, please reply to this message with a note that you still need help.&quot;  So now I responded saying that I still needed help.<p>Problem. Now we are are passing 30 days, no real response, no money in my account, and no way to contact Coinbase.<p>Any ideas?
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