Title: I believe others are having problems too: https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=15637299<p>Update: The issue seems to be around 50% packet loss.<p>I called Business Support and the person was unaware of the issue, so please also call in to report the issue so Comcast starts to realize how much of a problem this is.<p>I had the support person ping facebook.com from my modem which showed packet loss. I asked them to send me to the next tier of support which they did. (This ends up being a ticket where someone will call me back.)<p>The issue started for me around 12:50pm Eastern time.<p>Update 2:10pm eastern: There&#x27;s another thread on the homepage: https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=15637607 (update: 2:26pm the other thread was removed from the home page)<p>Update: I contacted Comcast Network Operations Center. They confirmed they&#x27;re aware of the issue and working on fixing it, but didn&#x27;t provide any more details.<p>Update 2:30pm eastern: The issue appears to be resolved.
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