Title: Reputation management companies are hired to clean up Google search results for their clients. They usually send scary sounding emails, or letters demanding some &quot;unauthorized&quot;, &quot;sensitive&quot; or &quot;threatening&quot; content (created by a user) be removed. They can&#x27;t use a DMCA notice because it isn&#x27;t a copyright complaint. If you do not give in to their demands, they will send the same scary sounding notices to abuse@[host], abuse@[registrar] and abuse@[dns provider].<p>The most unscrupulous reputation management company I&#x27;ve ever dealt with (izoologic) has apparently figured out that &quot;phishing&quot; is the best way to get what they want. They claimed a user-generated page on my site was phishing for credentials (because it happened to mention their client&#x27;s name and had a login form on it). I got this from Namecheap:<p>&quot;&quot;&quot;
We are writing from the Namecheap Legal and Abuse team.<p>It has come to our attention that phishing content is displayed on your website at the link:<p>[URL to an entirely innocent page]<p>As a reminder, phishing is expressly prohibited by our Universal Terms of Service Agreement, paragraph 7. &quot;Acceptable Use Policy (AUP)&quot; at https:&#x2F;&#x2F;www.namecheap.com&#x2F;legal&#x2F;universal&#x2F;universal-tos.aspx<p>We need you to act promptly in removing the reported content within the next 24 hours. While we always try to avoid having to interrupt our customers&#x27; services, if we receive no response from you or no action is taken within the mentioned time frame, unfortunately, we will be forced to suspend the domain until the matter is resolved.
&quot;&quot;&quot;<p>From my logs, I can see Namecheap didn&#x27;t even visit the page before requiring me to take it down within 24 hours. If I had been on vacation, apparently my domain would have been suspended.<p>If you accept user generated content, you need to be vigilant about handling these weaponized abuse complaints. They can take down your business in a day if you are not paying attention.
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