Title: Hi HN,<p>I’m the founder of a SaaS platform called CommandBar (YC S20). We’ve been mucking around with AI-related side quests for a while, but recently got excited enough about one to test it with some customers. Results were surprisingly good so we decided to launch it.<p>HelpHub is AI chat + semantic search for any website or web app.<p>You can add source content in 3 ways:
-Crawling any public site via a URL (e.g. your marketing site or blog)
-Syncing with a CMS (like Zendesk or Intercom)
-Add content manually<p>The chatbot is then “trained” on that content and will answer question’s based on that content only, not referencing directly the knowledge.<p>The output is an embeddable widget the contains two things: the chatbot interface for user’s to ask questions, and a search interface for users to search through the content the bot is trained on directly (as well as view source content).<p>You can play around with a demo on some popular sites here: <a href="https:&#x2F;&#x2F;helphub.commandbar.com">https:&#x2F;&#x2F;helphub.commandbar.com</a><p>Some features we added that make it better IMO than just chat:
-Suggested questions (based on the page the user is on and their chat history)
-Suggested follow-up questions in a chat response
-Ask a question about a specific doc
-Recommend content based on who the user is and where they are<p>Would love to hear feedback (not lost on me that there are other chatgpt-for-your-site products and we are probably missing a ton of functionality from there) and can also share details about how we built this. It’s not rocket science but does feel magic :)<p>-James
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