Title: tl;dr - Cloudflare rendered my domain inaccessible and support has been ignoring the ticket for 4 days, what&#x27;s the fastest way to get technical assistance when on a free plan?<p>Last week I transferred a domain used for a personal project from my old registrar to Cloudflare. After the transfer was finalized and new NS records had propagated, everything resolved normally and everything was working fine. I then enabled DNSSEC, and after a while the domain would no longer resolve. Every DNS server I try - Google, Quad9, OpenDNS, even Cloudflare&#x27;s own DNS on 1.1.1.1 - returns SERVFAIL. The excellent diagnostic tool on dnsviz.net tells me that the domain is returning bogus DNSKEY&#x2F;DS&#x2F;NSEC responses and bogus delegation status. &quot;no SEP matching the DS found&quot;.<p>I tried canceling the DNSSEC setup and waiting for over a day, with no effect. I re-enabled DNSSEC setup and waited for 3 days, with no effect. Cloudflare&#x27;s control panel has since several days now been saying that DNSSEC will be enabled &quot;in the next 24 hours&quot;. My site cannot be reached, and Cloudflare&#x27;s support cannot be reached.<p>I&#x27;ve been forced to migrate the project and its (few) users to a completely different domain. I cannot inconvenience users by bouncing them back and forth, so the domain Cloudflare ruined for me is now effectively lost, as is the &quot;branding&quot; of the project which was reflected in the domain&#x27;s name.<p>How can I get their attention without paying for an Enterprise plan? I would like to think that basic functional service should be accessible even when using Cloudflare only as a registrar with fundamental DNS on a free plan.
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