Title: I&#x27;m at my wits end with big tech platforms. I run a popular photography product company (which was a Kickstarter project in 2014) [0] which gets a lot of love for its ability to help photographers take interesting images.<p>But I&#x27;m continually running into walls with BigTechCos. I&#x27;m just coming off the end of having had my Instagram account deleted by Facebook because a graffiti artist and his trolls were able to flag my IG account and left me unable to appeal[1]. 20k followers, 4 years of work gone. My entire customer base is primarily on IG and they are shocked to find that I&#x27;m not; so I feel the pain every day and the fact that I&#x27;m no longer advertising on FB because of it is a loss-loss in my opinion. Can not explain how upsetting it is for me.<p>To add insult to injury Amazon randomly delisted my product. I randomly received an email that they removed me [2]. I checked the listing and saw that a customer had left a bad review. I went to contact that customer [3] and saw that the seller in that instance wasn&#x27;t me, it was Adorama, a retailer who sells the product I created. I figured this was the sale that got my account flagged, so I responded trying to explain that I sell an OEM product so I wouldn&#x27;t sell anything used&#x2F;broken[4]. They then respond that my response is not sufficient[5]. I then decide to give them what they want, contact my manufacturer, come up with a plan [6]. Pretty long, with evidence, a spreadsheet, and even more detailed notes at the end of the email.<p>Today they&#x27;ve just gotten back to me saying they refuse to reinstate it and that I&#x27;m shit out of luck [7]. I am livid at this point. What else did they want? And if they weren&#x27;t going to reinstate me in the first place, why not just say that? According to my account dashboard my account is in perfect &#x27;health&#x27;[8] and there is absolutely no indication that there is anything wrong. I feel like I am being trolled.<p>It feels so perverse because I live in Seattle so I am always rooting for Amazon. Now, after having finally taken the leap and quit my job and started a company that&#x27;s beginning to do well, the companies that I&#x27;ve always applauded are totally screwing up my business and leaving me stranded with no options. Not even a customer support number. I don&#x27;t typically get stressed but the helplessness in the hands of these companies has been keeping me up at night. I <i>feel</i> the stress.<p>Does anyone have any ideas of what I could do? I live in Seattle so are there any offices or people I could try reasoning with in person? And also if anyone can tell me what I did wrong. If anyone has any information that could be useful I would seriously appreciate it because this is quite literally my livelihood and my entire life.<p>Thank you for reading. Also sorry for the rant; I am not usually so forthcoming; the entire situation though, is just so dis-empowering.<p>Edit: here is also the product listing in question [9]<p>[0] <a href="https:&#x2F;&#x2F;www.getfractals.com" rel="nofollow">https:&#x2F;&#x2F;www.getfractals.com</a><p>[1] <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=19166053" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=19166053</a><p>[2] <a href="https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;aQLThvj" rel="nofollow">https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;aQLThvj</a><p>[3] <a href="https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;xm8dAoI" rel="nofollow">https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;xm8dAoI</a><p>[4] <a href="https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;8biKZlT" rel="nofollow">https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;8biKZlT</a><p>[5] <a href="https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;ZSVz7vn" rel="nofollow">https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;ZSVz7vn</a><p>[6] <a href="https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;IZgOfuA" rel="nofollow">https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;IZgOfuA</a><p>[7] <a href="https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;j81rJyk" rel="nofollow">https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;j81rJyk</a><p>[8] <a href="https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;dP11fCc" rel="nofollow">https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;dP11fCc</a><p>[9] <a href="https:&#x2F;&#x2F;www.amazon.com&#x2F;dp&#x2F;B00OHD49R6?ref=myi_title_dp" rel="nofollow">https:&#x2F;&#x2F;www.amazon.com&#x2F;dp&#x2F;B00OHD49R6?ref=myi_title_dp</a>
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