Title: Also looking for readings on best practices.<p>Curious about your company&#x27;s on-call for details about:<p>* expected duties (only answer on-call, do other work, etc)<p>* how deep does your on-call dive into code to fix, vs triaging, patching, and creating follow up work to fix permanently?<p>* priority order of work (on-call tickts vs regular work vs existing on-call tickets vs special queue of simple tasks)<p>* what happens when the current on-call can&#x27;t complete in time?<p>* how do you manage for other teams&#x27; risk? (ie their api goes down, you can&#x27;t satisfy your customers)<p>* any other tidbits
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