Posted in Issue 98 January 2005 News from PAHO/WHO At the end of
2004, PAHO conducted a study on the impact of its publications
and training materials in four Spanish-speaking
countries—Colombia, Ecuador, Honduras and Costa Rica—to gauge
who our users are, their interests and expectations and
especially, their level of satisfaction. The study yielded a
sound idea of how the publications are used and the impact they
have on the field of disaster reduction. The study looked at
four major categories: user profiles; awareness and consultation
of the material; how the material is used and its impact; and
the level of user satisfaction. Following is a sample of the
most relevant conclusions. Level of satisfaction On average,
users rate the sources of information and the publications as
“good” or “very good.” Readers under 30 years of age consider
the content innovative. A majority of users (71%) between 31-60
years of age recognize clearly how this material has helped them
achieve professional goals and therefore u