Everyone likes to hear that we did something well and most of us
are willing to listen to someone point out areas that need
improvement, provided the criticism is delivered with our best
interest at heart. Leaders provide encouraging feedback to their
staff, even when performance falls short of expectations.
Responsibility: A Perspective All too often, managers sit down
with employees to review a list of responsibilities and send
them on their way. Worse, they simply hand the employee a piece
of paper and expect them to figure it out – that’s why they were
hired for the position, right? Leaders take a much different
view of their role and they take advantage of every opportunity
to develop individuals while getting the team to work together.
Leaders believe helping their employees achieve goals is a
shared responsibility; those that do reap great benefits. Goal
Setting and Reinforcing Feedback In The One Minute Manager,
Kenneth Blanchard and Spencer Johnson address goal setting and
reinforcing feedback in the