Section 15 - Family Information & Support Center (FISC) Purpose:
It is recommended that hospitals establish a Family Information
and Support Center (FISC) as part of their Disaster Preparedness
Plan to assist victims and their families during a mass casualty
event. - FISC Objectives and Functions - Structure of the FISC -
FISC Information Flow - FISC Equipment, Materials and Supplies -
Training Staff in the FISC - FISC Activation - Interactions with
Families - Identification of Identified or Unidentified
Victims/Family Members - Day Care for Dependents of Hospital
Staff Members - FISC Educational Tools for Staff Disasters,
whether natural or man-made, produce effects that have
psychological repercussions beyond individuals and families,
extending to broader sections of the affected community.1
Healthcare facilities should be prepared to handle these
disasters from a family-centered, psychosocial perspective, in
addition to the crisis and acute medical management of victims.
During 9/11 many family members and