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search engines. OCR for page 107 MANUFACTURING SYSTEMS:
FOUNDATIONS OF WORLD-CLASS PRACTICE Improving Quality Through
the Concept of Learning Curves W. DALE COMPTON, MICHELLE D.
DUNLAP, and JOSEPH A. HEIM Quality is the hallmark of
competitive products. Consumers reject products that are of
inferior quality, and they shun companies who are perceived to
provide products or services with less than competitive quality.
A company cannot survive in the