Advising an older man about starting an exercise
program...counseling a woman about the proper way to take her
osteoporosis medication...discussing end-of-life care options
with the family of a long-time older patient who is dying. These
are just some examples of the complex and sensitive issues
facing clinicians who treat older people. Health care providers
who communicate successfully with older patients may gain their
trust and cooperation, enabling everyone to work as a team to
handle physical and mental health problems that might arise.
Effective communication techniques, like those discussed in this
handbook, can save time, increase satisfaction for both patient
and practitioner, and improve the provider's skill in managing
the care of his or her patients. Ongoing communication is key to
working effectively with your older patient. If a patient does
not follow recommendations or starts missing appointments,
explore whether or not a difficulty in communication has
developed. Paying attention to communica