What is the difference between what it looks like to manage and
what it looks like to lead? More importantly, does a difference
even exist? Or are these two words actually synonyms for the
same activities? As far too many organizations discover, failure
to delineate between these two concepts can have a significant
impact on a company’s success or failure. The issue of
distinguishing between leading and managing is clouded at least
in part by the verbiage used by corporate America. Many
organizations utilize the word “manager” in the title of the
people they expect to lead portions of their business. The
ambiguousness created by this practice creates confusion on the
expectations of these individuals. To be fair, most
organizations expect the individuals who hold the title of
“manager” to function in dual capacities; that of a leader and
that of a manager. To the individual who holds this dual
responsibility, it is often difficult to distinguish where the
line exists between these two activities, because they