How Leaders Create Winning Streaks Executive summary of a
Harvard Business School Publishing Virtual Seminar presentation
by Professor Rosabeth Moss Kanter, on "Confidence: How Leaders
Create Winning Streaks (and Avoid Losing Streaks)." Presentation
date: November 2, 2004 The following is a summary of the virtual
seminar covering: - The definition, levels, and cycles of
confidence. - How leaders prevent losing streaks and instill
organizational confidence. - The keys to building an
organizational culture and foundation of confidence. Confidence
in an organization is more than just a spirit of "We can do it."
It is the foundation, systems, and culture involving positive
behaviors such as open communication, self-scrutiny, respect,
teamwork, accountability, collaboration, and initiative that
result in winning. In turn, winning breeds greater confidence
and raises the company to an even higher level. Building
organizational confidence, especially in turnaround situations
where organizations have been on losing s