Emotional Intelligence-Mastering the other IQ Research by the
Carnegie Institute concluded: "15% of success is technical
skills - 85% is people skills." Emotional Intelligence is all
about people skills - how well you know yourself and your
emotions and how well you read and interact with others and
their emotions. Learn about how the brain, the body and emotions
affect each other, and then how to better manage your own
emotions and the emotions of others so you can have clearer,
more accurate communications that create cooperation and
collaboration in the workplace. Each participant will complete
an emotional intelligence assessment in class and will receive
access to the online version of the assessment to complete in
six months to measure their progress. This assessment reflects
one’s style or approach to emotions. Participants will also
complete an assessment that will help them determine specific
skills areas to develop for a higher EQ. Also included in this
session: - The Five Domains of Emotional Intel