What you can do about spyware and other unwanted software What
is spyware? Spyware is a general term used for software that
performs certain behaviors such as advertising, collecting
personal information, or changing the configuration of your
computer, generally without appropriately obtaining your
consent. You might have spyware or other unwanted software on
your computer if: ? You see pop-up advertisements even when
you're not on the Web. ? The page your Web browser first opens
to (your home page) or your browser search settings have changed
without your knowledge. ? You notice a new toolbar in your
browser that you didn't want, and find it difficult to get rid
of. ? Your computer takes longer than usual to complete certain
tasks. ? You experience a sudden rise in computer crashes.
Spyware is often associated with software that displays
advertisements (called adware) or software that tracks personal
or sensitive information. That does not mean all software which
provides ads or tracks your online activities