Kaizen is a Japanese word which means continuous improvement.
Under this model it is believed that ongoing small changes will
help the organisation to continuously progress or as some
commentators have said “evolve”. As they are small changes they
can apply to all areas of the business. Under Kaizen theory
there is no limit to continuous improvement, so the improvement
process will never end. Anyone and Everyone Under Kaizen theory
all employees at all levels can come up with a change. It is
believed that changes suggested by the people involved in the
processes (that the changes are about) are going to be more
effective. This is because such people have first hand
experience of the process, they are aware of problems and their
impact; they may even be involved in previous changes that were
not effective. Kaizen theory values employees and invests in
them. In a Kaizen environment every employee has two jobs; their
company job and their job to look for areas which could benefit
from improvement and provide sug