1-3 Human-Centered Design and We have overcomplicated the
software and forgotten the primary objective. ?span
class="docEmphasis">Jim and Sandra Sundfors Not only interface
designers but also managers in the electronics and computer
industries understand the need for user- or customer-centered
design. The first step in meeting this need is to get to know
your users, but in commercial practice, getting to know the
users usually consists of listening to task domain experts.
Domain experts often know the parameters and details of the
problem to be , but their formal expertise does not usually
extend to questions of human psychology. Although users' task- ,
your user population shares many common mental attributes.
Before exploring the application or even working to accommodate
differences among individuals, interface designers can minimize
their work by exploiting what is common to all with regard to
interface-design requirements. After that is accomplished, the
interface designers can accommodate the difference