When you are in a one-to-one 360 degree feedback debrief
session, the purpose is to explore the recipient's report, raise
their self-awareness and have them accept what the feedback is
saying; without these stages of awareness-building and
acceptance, it is difficult to move onto setting development
goals and action planning. With this in mind, questions which
help them reveal more about a situation from different
perspectives are invaluable; let's take an example of someone
having feedback as being abrasive or brusque in their dealings
with others. The first question often to ask is 'Does this ring
true for you?' or 'Do you recognise this in yourself?'; if the
answer is 'Yes' then the line of questionning is different to
that if they say 'No'. Taking the former, your questions should
then try to highlight the specific scenarios in which this
behaviour occurs; asking 'Why do you behave like this?' can
often make someone defensive and attempt to justify the
behaviour i.e. 'It's not me, it's them'. Far better t