Methods of the design process: an inventory Ergonomics,
usability and user-centred design are principles that are well
known among designers. Yet designers often seem to fail to meet
the users’ needs, designing things people don’t understand or
know how to use. To have a clear view on the causes of this
failure it is necessary to know what steps designers take during
the design process. This research aimed to understand the
methods used by designers in practice during the design process.
A total of 151 design cases of students in product design were
analysed. Barbara N.E. KOK, Media Arts and Design Academy,
KHLim, Genk, association Katholieke Universiteit Leuven, BE
Prof. dr. Peter VINK , Dept. of Industrial Design, Delft
university of technology, NL Dr. Karin SLEGERS, Centre for User
Experience Research, Katholieke Universiteit Leuven/IBBT,
Leuven, BE. Fultext mail to: firstname.lastname@example.org
Tools for more user friendly design: do they really improve the
quality of the design? There are many tools to