The Conflict Resolution/Peer Mediation Project is a program
designed to help students learn interpersonal and constructive
conflict management skills. The intervention consists of two
critical elements: conflict resolution skills training and the
peer mediation program. Conflict resolution skills training
Dispute Settlement develops a personalized conflict resolution
training to address issues and concerns at the request of
elementary, middle, and high schools in and around Charlotte
Mecklenburg. The goal is to help students understand ways they
may successfully manage their conflict instead of allowing their
conflicts to manage them. The training consist of looking at
conflict as a positive opportunity to resolve issues, by
exploring effective communication styles, understanding and
dealing with anger, practicing active listening and learning
peer mediation skills through interactive role playing
activities and exercises. Peer mediation program A small group
of students usually 20-30 (from grades 3-12) are c