Fill In questions require a user to read a question and type an
answer. Fill-in questions test a user’s recall rather than just
recognition as in a multiple choice question. However, because
fill-in questions require an exact text match, you should
reserve this question type for specific response text. Fill-in
questions may penalize a user for providing an acceptable
alternative response or a spelling error. Be sure to phrase the
question so that there is only one clear answer. In addition, it
is best to restrict this question type to a single word, unless
the phrase has no ambiguity. To create the answer for a Fill In
question, it is necessary to enter the word or phrase in the
Response area that constitutes a correct response. Fill In
answers are not case-sensitive; however, a user must match the
text in the Response field exactly. For example, if a user
enters Window and the correct answer is window, the answer is
correct. However, if a user answers Windows, the answer is
incorrect. To create a Fill In que