Important legal notice What's new ? CONCEPTS AND DEFINITIONS
Eurostat's Concepts and Definitions Database Accessibility of
services This relates to the services used by the household with
regard to financial, physical, technical and health conditions.
Accessibility of services is to be assessed in terms of physical
and technical access, and opening hours, but not in terms of
quality, price and similar aspects. Consequently, the access
should refer to an objective and physical reality. It should not
be based on a subjective feeling. Access should be determined in
relation to the services actually used by the household.
Physical access has to be assessed in terms of distance but also
of infrastructure and equipment for example for respondents with
a physical disability. The services provided at home should also
be taken into account, if they are actually used by the
household. Accessibility has thus to be evaluated regardless of
the way(s) the household access to the service. The respondent
should give an answe