Case Study Characteristics They do not have to be long. They can
range from a few paragraphs to a few pages (usually no more than
four typed pages). They can be real-life (no names changed) or
fictitious (fictionalize a situation that has happened to you).
Thereís a dilemma that needs to be solved, with some information
missing, and "solutions" must be within the control of the
protagonist. You can write the dilemma so that it can reach one
of three analytical dimensions: Here is a problem; here is a
solution. Does the solution fit? Are there alternatives? Here is
a problem. What are the solutions? Here is a situation. What are
the problems? What are the solutions? There are no "right and
wrong" answers. If everything is "cut and dry," thereís no
learning that takes place. They can be on any issue you have
dealt with. Possible ideas are as follows: Interpersonal
communication -- Discussing ideas with someone one on one.
Organizational communication -- How communication works at work.
Crisis communication -- D