They're Not Just for Children We learned them as children and
these essential words are effortless to say but convey a wealth
of meaning to others. They're powerful for their ability to
create positive interactions. Using "please" expresses both
respect and consideration for those with whom we're interacting
because it changes a command into a request. It sets the tone
for whatever follows and is one of most important universal
manners. "Thank You" and "You're Welcome" Most people know to
express their thanks for gifts, favors, awards, and the like.
But we sometimes fail to recognize and show appreciation for the
everyday courtesies that come our way, such as when someone
holds the door or lets us go ahead in line. Expressing thanks
for these little services is a hallmark of civility. When
someone says, "Thank you," the best response is, "You're
welcome." Don't be bashful--accept the credit for your kindness.
It's subtle, but an "It was nothing" is actually saying that you
place no value on what you did. By a