Evaluating the Use of Process Mapping and Visual Storyboarding
in the Classroom Stephanie Munson, Assistant Professor,
Industrial Design Program | University of Illinois, Chicago
Kevin Reeder, IDSA, Associate Professor, Industrial Design
Program | Georgia Institute of Technology At the 2005
Eastman/IDSA Education Conference, Stephen Wilcox gave a
presentation on procedure mapping. The next day, Kevin Reeder,
with Stephanie Munson, discussed visual storyboarding. Both
procedure mapping and visual storyboarding are communication
methods that emphasize viewing and discussing the entire use,
storage to storage, of a product. In turn, the design team uses
the broad view to pinpoint areas where greater research is
needed, a competitive market edge can be achieved, opportunities
for innovation can be identified, and empathy for the user
becomes critical. As a process communication tool, a procedure
or process map/visual storyboard can be a fluid, pin-up device
to communicate project concerns to all parties involved.