I think I've really hurt several people's feelings. Yesterday I
said something insensitive to Friend A about Friend B and Friend
C, and I don't think any of them will like me anymore. I feel
really guilty. What should I do please? No one's perfect. We all
mess up now and then and wish we could hit some magical "undo"
key. It can help a little bit to remember that most people have
been in the situation you're in. What makes the difference is
what you do next. Use the power of a sincere apology. Apologies
can go a long way toward healing hurt or angry feelings. It
takes courage to step up and admit what you did was wrong. Try
saying: "What I said the other day was really insensitive of me.
I shouldn't have said that. It wasn't fair. I was being
judgmental and gossipy — and I don't feel proud of that. I just
want to say I'm sorry. I messed up." The important thing about
an apology is sincerity. When we apologize, we need to do so
because we feel genuinely sorry about how hurt another person
may be. An apology sh