All organizations have goals, objectives and a way of measuring
their success. In the business world companies provide products
and services with the goal of making a profit. If the profit
made is sufficient to maintain the business and provide growth,
then the business considers itself successful. Governmental
organizations also provide a service to the public, but their
funding is taxed based and not profit based. And yet there is
still a responsibility to provide that service regardless of how
much budget support the organization has at its disposal. With
law enforcement agencies, the general goals are that of
maintaining order, enforcing laws, and providing services to the
citizens. More specifically, crime reduction is seen as a major
goal of police. Agency administrators attempt to provide these
services as effectively and efficiently as possible with the
funding provided. In order to do this, administrators have to do
more than watch their budgets; they need accurate feedback. Over
the last 10 to 15 ye