If you're new to collaborative design, this is Paula Mestre and
Luke Burrows' description: It is a methodology that includes
involving stakeholders, designers and users on an equal footing
in the design process in order to help ensure the product
designed meets their needs and is usable. An idea for a new
service or solution is presented and the stakeholders are asked
to participate during several stages of an innovation process:
the initial exploration and problem definition both to help
define the problem and to focus ideas for solution, and during
development, they help evaluate proposed solutions. So - a great
way to achieve a common vision among your stakeholders at the
start of a project. The presentation looked at techniques to
involve everyone on an equal footing using methods that
empowered everyone to contribute - prototyping and expressing
the user journey. I encounter quite a few projects in their
later stages when this kind of thing hasn't happened. It's
something we could definitely benefit from