messages.role: user
messages.content: Which of the following statements about the Internet of Things (IoT) is TRUE?
  A. A hotel’s IoT location services can help guests find their way through the hotel.
  B. The IoT is not a far-off, futuristic technology; it’s being implemented in hotels today.
  C. In hotels with IoT technology, the coffee pots in the hotel can alert staff when they are nearing empty.
  D. All of the above.
  
messages.role: assistant
messages.content: The correct answer is D. All of the above. The Internet of Things (IoT) is a network of interconnected devices that can communicate with each other and exchange data. In the context of hotels, IoT technology can be used to improve guest experiences, streamline operations, and enhance security. For example, IoT location services can help guests find their way through the hotel, and coffee pots can alert staff when they are nearing empty, reducing waste and saving money. Additionally, IoT technology can be used to monitor and control various hotel systems, such as lighting, temperature, and security, making the hotel more energy-efficient and secure.
messages.role: user
messages.content: Which of the following should be included on an express check-out form?
  A. a statement and explanation of late check-out policies, including a schedule of late check-out fees
  B. a statement that the amount applied to the guest's credit card account may be more than the amount shown on the guest's copy of the express check-out folio
  C. space for the guest to provide a forwarding address
  D. a questionnaire asking guests to evaluate the service they experienced during their stay
  