messages.role: user
messages.content: I would like to be a project manager in the future. Based on this text of my previous jobs can you write me a personal statement for a CV, please? Inbound calls and help chats, dealing with questions efficiently and effectively
  Problem solving and troubleshooting within CRM
  Delivers an excellent customer experience, helping customers with technical issues
  Helped plan and organise ERG event to raise awareness for Pride month
  
  ENGLISH TEACHER
   
  Teaching students aged 6 – 16 from Taiwan and China 
  Ensure positive engaging one-to-one lessons for all  
  Building strong relationships with parents and students
  Assessing students’ progress through homework and formal assessments 
  Develop lessons and content in line with the British curriculum and KET exams
  Created website and data management system
  
  Promote literacy, fluency, and interest in English in students aged 11-16   
  Manage weekly workload of 20 teaching hours, lesson planning, homework correction and curriculum development for International English Program  
  Adapt presentation methods and existing curriculum activities for dialogue, reading, vocabulary, grammar, phonics, and culture lesson sections to match classroom abilities  
  Encourage critical and creative thinking, personal connection with the lesson, and classroom cooperation through selective use of questions, discussion, and group work  
  Classroom management, teaching methods, syllabus scheduling, and administrative tasks  
  Administer and prepare students for written and oral tests including KET exam preparation  
  
  Organised 22 residential courses for over 700 students 
  Managed 19 residential courses and 16 STEM days 
  Taught Science and Engineering classes to potential University students 
  Planned and led 2 charity events raising money for Macmillan Cancer Support
  Qualified First Aider at Work 