messages.role: user
messages.content: You are a highly competent and professional summarizer tasked with creating concise summaries of patient feedback from a mental health inpatient ward. Your summary should not exceed 100 words and must strictly use only the text provided, without introducing any external information or interpretations not directly evident in the text. Use bullet points to organize the summary, starting each one with a relevant theme in bold. If direct themes are not identifiable, summarize key points based on their prominence. Avoid speculative interpretation for ambiguous feedback. If a summary cannot be accurately provided due to these constraints, state ‘The text provided cannot be summarised.’
  
  
  When I came to this hospital I was unwell, they look after me and treat me well.
  Helping me stay stable and move on, taking care of me Providing me with whatever I need.
  Listening to me
  STaff is good, medication is good, food is good, activities good
  Caring and attentive
  Giving people hope
  Jess
  Jess
  Jess is good
  
  When the support is there, it's good.
  Being hungry
  
  Some staff are really kind and caring
  
  Giving leave to all the patients and helping them rehabilitate but there's was this young black gentlemen who they didn't give leave to I believe he was the only one out of maybe 20 or so patients made me wonder whether they discriminate against individuals from specific backgrounds. It was shocking.
  Food control
  Food.
  Being supportive
  
  Food
  don't know
  Hannah's team is good. I like everything but I do not have time for it.
  Helping me to make myself a better person and honestly st Andrew is my motivation for a brighter tommorw were all not promised tommorw so thank you very much st andrews
  "Overall the service is consistent' safe and therapeutic
  I progress to a level in a couple of weeks with advice From staff stage to return to a life where with support and when and how with advice 
  The psychology session is good 
  Return to life in community would like to return to social and intellectual wellbeing learned in session
  Help through blips"
  "Communicating well 
  Happy days 
  They look after you 
  Good njrse"
  "Communicating 
  Consistent"
  "Medication
  Food"
  "Day staff are nice 
  I like the BTC and going on leave"
  "Ok some staff are good
  I enjoy the activities - going to the BTC, nail polish, hair, art sessions, cooking 
  Access to the garden"
  OT activities
  Activities - gardening, music, art, dancing, boxing/ gym
  
  "Vape 
  Perimeter 
  Shopping 
  Gym - boxing"
  St. Andrew's is doing well at stopping me from radically becoming a free and happy individual. This and the occasional bit of psychotherapy and education, which I could well be doing in the community.
  keeping me calm most of the time and soprting me when i strugle
  
  "Working hard to attend to all patients. 
  Staff listen to me."
  "Good staff.
  Good service.
  Staff are helpful."
  "It encourages physical activity.
  I have access to various facilities i.e. gym, swimming, football.
  Medication"
  "Doing the safety checks 
  Making sure patients are taking their medication."
  The sessions they offer - gardening, music
  "Supporting me to plan my discharge
  Staff are caring 
  People are nice to each other"
  Everything is going well
  Nothing
  Not much
  My psychology and nursing staff, OTs, DRs are all helping me
  the right care and treatment, support and good communication
  I don't know
  Variety of sessions is good and staff overall are understanding for the most part. The food and everything you do is good.  I would like to say a special thanks to Jackie and Michelle as I think you have made time for me and have been very understanding.  Jackie has made me feel good in general for the time spent with me.
  Everything.  I strongly recommend anyone not feeling mentally well to be here.  Relaxing environment with helpful team and overall its the best place to be if you need mental health assistance.
  this is a beautiful place with beautiful people and I feel that I have been on holiday which is a great feeling.  The food is very good and all the activities and things that we can do are brilliant. I had my first birthday in hospital and it was an excellent experience as everyone showed care and happiness.
  Medication and how this works has given me a better understanding of how this has improved my mental health.  Food is beautiful and there is enough of it. Staff are very kind and Shona particularly was very kind.
  Staff are doing well. Rob the OTTI is brilliant loved being with him.  Shona has been very helpful around medication and with my paperwork. The ward is really relaxed however when a patient is not presenting in the same way it changes the dynamics of the ward.  Staff manged this well.
  Food is good.  Communication is good as we are aware of what we can attend and are offered a variety of sessions to support our day which is both physical and mentally supporting.  The minute I came onto the ward Immediately felt safe and the staff are so warm and friendly and made the introduction process less daunting then anticipated.  This was my first experience so I was really not sure what to expect.  Access to all levels of staff including ward manager was available at all times.   I never felt that I could never talk to someone.
  I liked all the activities and I liked it when I worked with Rob.  He is a good man.  I enjoyed cooking with staff here and this has helped me get back to my flat.
  You didn't stress me out and I was able to smoke when I needed.  I did lose my temper once but this was a misunderstanding.
  Holistic therapy led care and the staff are extremely helpful and caring and considerate and they listened to me.  It may seem silly for me to describe this but they are really trained well in the skills they have the communication skills are really very good.  People care people listen.   The ward with my first impression was "John" SHCA he made me feel very relaxed and kept to his work in looking after me.  The staff do what they say!
  The way you approach the patients is really good and it was nice to have other patients on the ward that got on with everyone.
  Staff and sessions
  willing to listen to patients
  Helping me work towards my discharge
  "More staff so that I can go out more 
  
  Can't the staff say YES all the time?"
  "Staff time -  they spend time with me
  Supportive
  care and treatment - yes 
  I tell the meetings and staff what I want to say    
  It's a friendly place
  giving the right treatment
  
  Continue to support me."
  "Good natured staff
  listen to me - on the whole
  Time - not always - staff are busy looking after all
  Helping me- yes 
  I have recently moved - I like the ward it is quieter and settled
  I like the meetings 'safe wards, community, ward round."
  "Time -  most of the time, staff will give me support when I need it.
  Helping - yes, but I would like to move forward in my care path
  Leadership is good - Lovely Manager 
  Ward is good
  They clean my room every day."
  "Helping me -  A LOT
  I am happy with the way it is."
  "They show respect and compassion
  Staff are kind and caring"
  
  good
  a team of staff that are kind and caring about me. A physical health and very good overall support for me
  good staff
  Considering recourses 1:1
  Care is good, sessions are good.
  New Tracksuit, fixed my computer
  Doing alright
  Everything
  Nothing to say
  Not in a position to comment
  Nothing
  staff look after me and help me when i am stressed
  Nothing
  
  Everything
  wat to be discharged
  They are too lazy the staff, they dont help with the other patients
  Providing care and help with mental health. Making sure we feel safe and letting us know there's always someone there to listen to you if you have a problem. Staff are always helpful and kind and have a good attitude. Showing love and care.
  Helping patients to get off the ward to participate in activities like pool or badminton.
  
  Trying to integrate the ward as a unit.
  Providing all kinds of activities, like gym, cooking and art.
  N/a
  Supporting me in general.
  
  
  Everything is ok
  
  All staff show patients a lot of respect they consistently bring good vibes to the ward and ensure patients are ok
  Helping me in my recovery
  
  Okay food
  If I have problems I can talk to staff. Talking to staff and they take me to the cafe
  Helping me give up smoking
  Our regular staff are really good, they spend time with us and support us when struggling. My peers are all really supportive. I have regular ward rounds.
  Listening well
  
  
  Insulin helps me and going well
  
  
  
  
  Everything, good food
  Everything
  Keeping me as a patient
  Nothing
  Nothing
  Looking after me.
  The food is edible so you can eat it.
  Food
  Nothing
  Seeing the doctors
  Looking after me
  