The impact of Data Science and Artificial Intelligence on Human Resource Management and on the required skills, capabilities and competencies of the HR department A critical evaluation
Artificial Intelligence and Data Science are transforming the businesses of today, and it is contributing significantly in Human resource management as well. Data science has paved the way to workforce analytics or people analytics, and Artificial Intelligence is supporting the HR department in various human resource management processes. Through this study, the author is exploring the impact of Artificial Intelligence and Data Science in Human Resource Management by analysing the underlying opportunities, challenges, and threats. It also focuses on recommending the skills, competencies, and capabilities that will be required by the HR department in the future to implement AI and Data Science systems. The review of the literature and expert interviews form the base for the research findings and recommendations. Furthermore, the study covers insights about the application of AI and Data Science tools and techniques in processes such as recruitment and selection, onboarding, performance management, employee engagement, training and development, and strategic decision making. Finally, the thesis concludes by addressing the practical implications, limitations, and the scope for future research.