THE EFFECT OF ORGANIZATIONAL CLIMATE AND ORGANIZATIONAL COMMITMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AND ITS IMPACT ON EMPLOYEE PERFORMANCE AT PIDIE JAYA REGIONAL SECRETARIAT OFFICE
This study aims to measure the effect of organizational climate and organizational commitment on organizational citizenship behavior (OCB) and its impact on employee performance. The population was all employees of Pidie Jaya Regional Secretariat Office as one of the government institutions in Pidie Jaya District, Indonesia, as many as 221 employees consisting of 63 permanent employees and 158 contract employees. The sample in this study was determined by total population sampling where the entire population was used as the sample. Structural Equation Modeling (SEM) was used to analyze the effect of all the variables. The result shows that Organizational climate affects OCB; Organizational Commitment affects OCB; Organizational Climate does not affect Employee Performance; Organizational Commitment affects Employee Performance OCB affects Employee Performance; OCB fully mediates the influence of Organizational Climate on Employee Performance, and; OCB partially mediates the influence of Organizational Commitment on Employee Performance. The findings of this research can contribute to the development of knowledge, especially in the field of management on the object of government employees. This model of improving the performance of government employees can be relied on by making improvements to the organizational climate that will take advantage of OCB as a mediator in improving their performance, and strengthen organizational commitment that is able to influence their performance both directly and through OCB. Further researchers are advised to further develop government employee performance models like this by testing them with variables such as organizational culture and talent management. Keyword: Organizational Climate, Organizational Commitment, Organizational Citizenship Behavior, Employee Performance.