Business Process Re Engineering and Profitability in the Nigerian Oil and Gas Industry: The Mediating Influence of Operational Performance
The aim of this study was to operationalize and test a conceptual model to measure the effect ofBusiness Process Re engineering (BPR) implementation on profitability in the Nigerian oil and gas industry.Based on a framework from Al Mashari and Zairi, these objectives were achieved using the followingprocedures: reliability and validity analysis, factor analyses (exploratory factor analysis EFA andconfirmatory factor analysis CFA) and Structural Equation Modelling (SEM) The model contrived thereforeconfirmed the positive influence of BPR on profitability, as well as the mediating influence of operationalperformance in the Nigerian Oil and Gas industry. Specifically, the structural model shows the positive effectof organizational structure and IT Infrastructures on both profitability and operational performance.However, SEM failed to establish the relationship between management competence and support andprofitability. The study is expected to enhance the adoption and successful implementation of BPRprogrammes in the oil and gas industry.
Information Management and Business Review