Analysis of Relationship between Knowledge Management Level and Management Performance in SMB
Recently many Company are investing time and money in the implementation of the Knowledge Management System (KMS) The scales and methodologies of their investment fur KMS has various appearances according to company size and also level of understanding about KMS systems. The interest in KMS is increased with the P. Druckers assertion that the economic power shifts to the person who can manage the "Knowledge" But there is also mistrust about ROI of KMS related with the management performances. In this paper The level of Codification and Personalization of Practice Types of KMS will be analyzed in order to make an empirical analysis about the Irrelevance between KMS Investment and corporate performances. To complete this study, correlation and average analysis will be performed. As the measurement parameters for the corporate performances, we use the 4 categories, Financial, Customer, Process and Education Growth Aspect, of BSC (Balanced ScoreCard) concept.