APPLICATION OF CUSTOMER PERCEPTIONS QUESTIONNAIRE TOWARDS E BANKING SERVICE USING Moodle 1.9.11
Internet Banking Elec tronic Banking is an activity that combines banking services between information systems and technology. Function as a conductor of automated bank services and products directly to customers through interactive communication channels. E banking application designed questionnaire using Moodle software. This application uses the method SDLC (Systems Development Life Cycle) where this method has the phases such as phase identi cation, analysis, design, implemen tation and testing. To design a questionnaire e banking database using ERD (Entity Relationship Diagram) This application has been tested oine using localhost in the address http:/localhost/moodle/login/index.php to 10 people. From the test results it can be concluded that the application of e banking questionnaire is in conformity with the purposes of this scienti c paper, which can assist clients in dealing with internet facilities.