On review aggregator website Rotten Tomatoes, the film has an approval rating of 47% based on 110 reviews, with an average rating of 5.7/10. The site's critical consensus reads, "The Promise wastes an outstanding cast and powerful real-life story on a love triangle that frustratingly fails to engage."[12] On Metacritic the film has a score of 49 out of 100, based on 30 critics, indicating "mixed or average reviews".[13] Audiences polled by CinemaScore gave the film an average grade of "A–" on an A+ to F scale.[14]