The film starts with the events of March 2004 in Fallujah, where four Blackwater contractors were ambushed, set afire, their burned corpses dragged through the streets and then finally displayed hanging from a bridge.[4] In interviews, two of the contractors’ families contend that Blackwater, in search of higher profit, neglected to provide proper support and protection to their employees,[4] including maps, decent translators, an armored vehicle, and sufficient security personnel (their convoy was short a machine gunner).[4][5] The families contend that with such support, their loved ones might be alive today.[5]