In 2012, Fahd Al-Jalajel was appointed as the Undersecretary for Consumer Affairs in the Ministry of Commerce and Industry (Saudi Arabia)|Ministry of Commerce and Industry]] (currently the Ministry of Commerce (Saudi Arabia). He was an Advisor to the Minister of Commerce and Industry and General Supervisor of Information Technology in the ministry. He was also the acting Director General of Information Technology in the General Investment Authority (Saudi Arabia)|The General Investment Authority]] (currently the Ministry of Investment (Saudi Arabia) as well as Director of Networks and Operations.