Head regularly recounted her claims to Ground Zero tour groups in vivid detail, saying, "I was there at the towers. I'm a survivor. I'm going to tell you about that."[8] She was featured in retrospective 9/11 articles as a representative of the 20,000 surviving victims who escaped the damaged buildings.[10] Richard Zimbler, her successor as president of the World Trade Center Survivors' Network, said, "There was no reason to doubt her story.