The Thorn et al. article, elicited that emergency physicians noticed that health information exchange disrupted workflow and was less desirable to use, even though the main goal of EHR is improving coordination of care. The problem was seen that exchanges did not address the needs of end users, e.g. simplicity, user-friendly interface, and speed of systems.[22] The same finding was seen in an earlier article with the focus on CPOE and physician resistance to its use, Bhattacherjee et al.[23]