On May 10 2019, long-time collaborator Tati Westbrook uploaded a 43-minute long video titled "BYE SISTER ..." to her YouTube channel heavily criticizing Charles. In her video, Westbrook accused Charles of "manipulating people's sexuality"[24][25] and "using... fame, power and money to play with people's emotions".[3]After this, Charles' subscriber count dropped by over one million in less than 24 hours and by over three million overall, falling from 16.6 million subscribers around May 6 2019 to a low point of 13.4 million on May 15 2019, recovering somewhat in the days that followed.