Reviews of the product have noted its easy configuration, management, and hardware compatibility.[3][4][5][6] Smith on VoIP commented in a blog post about 3CX that it was very easy to use.[7] In 2009, it was featured on the internet TV show Hak5.[8] On 7 June 2017, 3CX released version 15.5 with a complete feature set from WebRTC video conferencing, presence, chat and voicemail and a brand new Web Client.