When fuel became scarce while demand for logistics rose, so-called servi-cha (Korean: 써비차; MR: ssŏbich'a, "service cars") operations formed, wherein an entrepreneur provides transportation to businesses, institutions and individuals without access to other means of transportation, while the car is formally owned by a legitimate enterprise or unit that also provides transportation permits.[57] The people of North Korea were becoming less reliant on their government and they came to trust the Kim family less.[2]