There are several common cases where a consumer commits so called friendly fraud.[1] One situation is where the consumer claims that they never received the purchase or order when in reality, they did. In this scenario, when a customer files a chargeback, it enables to customer to keep the product while not paying for the product.[22] Another situation is where a customer claims that the product they received was either defective or damaged. In this scenario, a chargeback claim facilitates the customer to get a “two for one” deal because the producer will ship a replacement product.