Metacritic has also been criticized for how it handles banning users and their reviews, with no notice or formal process for appeal.[37] Critics and developers have pointed out that a product can suffer from rating manipulation by users, as by garnering low ratings that purposely damage its reputation or by receiving high ratings from throwaway accounts to make it appear more popular than it actually is.[38][39] Signal Studios president and creative director Douglas Albright described the website as having no standards.[40] In July 2020, Metacritic added a 36-hour waiting period for user reviews to be posted for video games at launch in an effort to reduce user score review-bombing during that period by users that haven't or barely played the game during a period when most players haven't finished the game.[41]