On one view, projects deliver outputs, discrete parcels or "chunks" of change;[3] programs create outcomes.[4] On this view, a project might deliver a new factory, hospital or IT system. By combining these projects with other deliverables and changes, their programs might deliver increased income from a new product, shorter waiting lists at the hospital or reduced operating costs due to improved technology. The other view[5] is that a program is nothing more than either a large project or a set (or portfolio) of projects.