She frequently apologizes, and has trouble getting people to pay attention to her or treat her with respect. She works as the website manager for a large cosmetics company called Lily LeClaire; however, she resents that her office is in a basement in Chinatown and not at the corporate Fifth Avenue headquarters. She learns that LeClaire is hiring for a new receptionist, but Renee does not see a point in applying because she does not feel like she is confident or attractive enough to serve as the "face" of LeClaire.