The first of many calls to emergency services was made at 4:00 p.m., although the dispatcher mistakenly directed responding officers to another McDonald's two miles (three kilometers) from the San Ysidro Boulevard restaurant.[21] This meant that the restaurant was not locked down until several minutes later, and the only warnings about the shooter would come from passers-by outside in the meantime. Shortly after 4:00, a young woman named Lydia Flores drove into the parking lot. Stopping at the food-pickup window, Flores noticed shattered windows and the sound of gunfire,[2] before "looking up and there he was, just shooting."