At around 12:20 local time, the aircraft crashed near Katteri-Nanchappanchathram area in Coonoor, Nilgiris district, Tamil Nadu, which was 10 km from its intended destination.[4][5] According to air traffic controllers, contact was lost at 12:22 local time.[3] Initial reports of the crash emerged around this time, with a search-and-rescue operation launched at 12:25.