On December 16, 2020, the Massachusetts Securities Division filed an administrative complaint alleging violation of state securities laws by "marketing itself to Massachusetts investors without regard for the best interests of its customers and failing to maintain the infrastructures and procedures necessary to meet the demands of its rapidly growing customer base."[80] As a result of their gamified interface allowing new investors to participate in advanced derivatives trading, short sales, and call options, the Massachusetts Securities Division contended that Robinhood exploits novice investors, since these types of trade are usually considered "out of bounds" for new investors due to the high risk involved in them.[81]