Provide information such as weather, facts from e.g. Wikipedia or IMDb, set an alarm, make to-do lists and shopping lists Play music from streaming services such as Spotify and Pandora; play radio stations; read audiobooks Play videos, TV shows or movies on televisions, streaming from e.g. Netflix Conversational commerce (see below) Assist public interactions with government (see Artificial intelligence in government) Complement and/or replace customer service by humans.[23] One report estimated that an automated online assistant produced a 30% decrease in the work-load for a human-provided call centre.[24]