In Carl Rogers' person-centered therapy, the client-therapist relationship is a key element in facilitating growth.[1] Thus, the relationship between the coach (the facilitator) and the client (the learner) is crucial.[17] In particular, Rogers identified three key qualities in a good coach-client relationship: "realness" (genuineness), trust, and empathetic understanding.[16][17] Additionally, an important distinction is made between working on the client and working with the client.