Uncover and detection of criminal offences committed by non-employees, which aim at harming the safety of the performance of the duties of the job or the public service. Examining complaints filed by citizens about violation of laws or negligence in performing the duties of the job and their proposals for insights or recommendations with the aim of improving services, streamlining workflow and speed of completion. Examining and study of the complaints or reportages published by the press addressing aspects of negligence, recklessness, mismanagement or exploitation, as well as the news about these aspects published by various media.