The player character is given a crossbow and asked to travel to a ruin the vampires are known to be investigating in the Pale known as Dimhollow Crypt. Upon arrival, after dealing with the vampires already investigating the ruin, including their leader Lokil, the player discovers a vampire named Serana (voiced by Laura Bailey) trapped inside a statue. She is in possession of an Elder Scroll, and informs the player that her family live in a dwelling off the coast of Skyrim, near Solitude, called Castle Volkihar.