In late May 2018, Steines was fired abruptly from the series. On May 31, 2018, Hallmark announced the news via a Twitter post that they had "parted ways," and at the end of the following day's episode, while surrounded by team members, Matenopoulos gave an emotional, vague and praise-filled announcement to the viewing audience of Steines being "no longer with" the series.[6][7] It was later reported that there were no complaints about Steines' behavior and that the show was merely taking a different creative direction.