In September 2007, The New York Times sought to verify key details of Head's story as part of an anniversary piece. Head claimed a degree from Harvard University and a graduate business degree from Stanford University, but those institutions had no record of her.[1] She claimed she had been working at Merrill Lynch in the South Tower, but Merrill Lynch had no record of her employment,[11] nor did Merrill Lynch have offices in the World Trade Center at the time of the attacks.