On Rotten Tomatoes, the film has an approval rating of 26% based on 117 reviews, with an average rating of 3.96/10. The site's critical consensus reads, "Unforgettable's talented cast makes this domestic thriller consistently watchable, even if its failure to fully embrace its premise's campy possibilities prevents it from living up to its title."[14] On Metacritic, the film has a score of 45 out of 100, based on 27 critics, indicating "mixed or average reviews".[15] Audiences polled by CinemaScore gave the film an average grade of "C" on an A+ to F scale.[16]