Nev claims that he has received requests from people asking him for his help in determining whether or not their online-only lovers are lying or truthful about their identities. In each episode, the hosts help a different person with a different story, travelling to his or her residence and using background checks and research to uncover the truth. Nev and Max contact the other person to arrange a first meeting between the two virtual lovers, then document how both people are impacted.[8][9] Schulman said at the Television Critics Association press tour in August 2012 that it's not all about pulling the rug out from under people, explaining: