People generally prefer, due to convenience and speed, sending an SMS and FrontlineSMS was used to collect those messages which was then posted to the Ushahidi site and from that point they were aggregated with the other reports coming in including information from the mainstream media and then placed on a map and it gave a very good idea of where the hotspots of the trouble were and it gave a much broader view of what was happening in the country than otherwise would have been given.