Passage: After graduating from Auburn University in 1982, Cook spent 12 years in IBM's personal computer business, ultimately serving as the director of North American fulfillment. It was during this time that Cook also earned his MBA from Duke University, becoming a Fuqua Scholar in 1988. Later, he served as the Chief Operating Officer of the computer reseller division of Intelligent Electronics, and in 1997 became the Vice President for Corporate Materials at Compaq for six months.

Question: Cook served what role in IBM, following his tenure at Auburn?
the director of North American fulfillment