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Grasp a visible clog with needle-nose pliers to pull it out. Find the pulley under the pump and twist it to help unwind the clog. Use a plumber’s snake to remove a clog from a hose. Reconnect your hose to the pump after you’ve removed the clog. Plug up your machine and see if it works. Replace your access panel if your machine is fixed.

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Insert your pliers into the pump or hose. Then, latch the end of the pliers onto the item clogging your drain. Slowly begin to tug the item out of the pump or hose.  Go slowly so that you don't break up the clog or damage the pump. It’s possible that a clog inside your pump is wrapped around the spinning mechanism inside the pump. It’s usually easier to remove a clog from the hose. It should slide out easily if you just pull. Feel below your machine to find a small pulley that’s directly below the pump. This pulley will turn the spinning mechanism inside the pump. As you pull a clog out of the pump, turn the pulley counterclockwise to help unwind the clog.  Turning the pulley will help you avoid damaging the pump. If turning your pump counterclockwise isn’t helping, try turning it clockwise instead. Detach the pipe and hold 1 end while you place the other in a bucket. Insert the end of the plumber’s snake into the hose. Ease it deeper into the pipe until you reach the clog. Then, use your hands to manually turn the snake as you push it through the clog. You should see the clog drop into the bucket. After you remove the clog, water that was stuck in the pipe may pour out into the bucket. Slide the hose back over the opening on your pump, then secure it in place. Check to make sure that it isn’t loose. Otherwise, the hose may leak while the machine is on. Make sure that you haven’t created any kinks in the hose while you were working on it. If there are kinks, it could prevent your washer from draining. Test out your machine before you put the panel back on it. First, lower your machine back onto the floor if you lifted it. Next, put the power cord back into the socket. Then, set your washer on the rinse cycle and turn it on. Let the washer run through a rinse and spin cycle to see if it drains. If it’s still not draining, it’s possible there’s a clog you can’t get to or that the pump is damaged. It’s best to get a plumber or handyman to look at it. Unplug the machine again before you replace the panel. Then, grasp the panel near the bottom and slowly lift the top part into place. Hook the top of the panel onto the top part of the washer, then lower the panel into place. Finally, reinsert the screws at the corners.