Article: In some cases, the customer service representative can stop the shipment in transit. In most cases, it will be treated as a return and shipping costs will be deducted, but you will get a full refund when the merchandise is returned. ” If you haven’t been able to reach the company, you can try waiting for the UPS, USPS, DHL or FedEx person and telling them that you refuse to receive the delivery. It will be sent back to the return address. Keep records of the date and the tracking number so that you can use them if the package is not properly returned. It should arrive within 30 days.
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Call the customer service number if you get an email that says that the order can’t be cancelled because it has already shipped. Ask the customer service number how they will process your cancellation. Refuse the shipment if it is “Sign on Delivery. Contact the customer service department by email and phone asking them to return the merchandise and stating that it was unused and unopened. Wait for your refund.