Article: You can usually do this by tapping the Apps icon, which is usually at the bottom-center part of the home screen. If your Android is displaying notifications or incorrect message counts for a messaging app (such as WhatsApp, Hangouts, or Facebook Messenger), you can usually resolve it by uninstalling and reinstalling the app and clearing the data for the "BadgeProvider" service. If you don't see an icon with several dots or squares at that location, try swiping up from the bottom of the home screen. After a second or so, you should see a trash can icon (or the word Uninstall) at the top or bottom of the screen. Do not lift your finger from the icon. When you lift your finger, the app will be uninstalled from your Android. If the app came with your Android and cannot be uninstalled, just skip to the next step. You'll find this app in the app drawer. Depending on your Android version, this may appear as Apps & notifications or Applications. This should display a list of the apps on your Android. If your Android doesn't display all apps by default, tap the All option. It may appear as a tab but sometimes you'll have to open a menu and select something like Show all apps. This is a default system app on your Android that controls the number that shows up on icon badges. If you don't see this option, just skip to the next step. A confirmation message will appear. Once the process is complete, you can return to the home screen. Now that the notification badge service has been cleared you should no longer see an incorrect badge count.
What is a summary of what this article is about?
Open your Android's app drawer . Tap and hold your messaging app's icon. Drag the icon to the trash or "Uninstall" option. Open your Android's Settings . Tap the Apps menu. Scroll down and tap BadgeProvider. Tap Storage. Tap Clear Data. Confirm the deletion. Download your messaging app again.