Write an article based on this "Log in to your Now TV account. Go to https://community.nowtv.com/ to access the forum. Type your question into the search bar to see if it was already answered. Click on the “New Message” button on the top of the forum section. Explain your problem and ask the community for help. Read through responses from staff and other subscribers after 2-3 hours."

Article:
On https://www.nowtv.com/, click on the “My Account” menu on the top right hand corner of the screen. There, you’ll see a green button that says “Sign in.” You can use your email address or established username and password to sign in.  If you don’t have an account, you can click the pink “Join Now” button on the next page to sign up for a Now TV account by choosing an access pass. If you have an account but don’t know your account information, you can use the “Forgotten username or password?” links at the bottom of the sign in box to retrieve your information. Now TV has community and staff members who answer questions on their public forums every day. These can be extremely helpful for diagnosing a problem and might be faster than contacting the company directly. You can search for questions or you can ask your own on the forum.  They also post service updates and outages on the forum, so if your service is interrupted, check here first for a list of known problems and a timeline for when they’ll be fixed. The first responders to many questions are normally Now TV staff, who have a special user picture. They give expert advice and help community members navigate service and hardware issues every day. Sometimes, the problem you’re having might be happening to other people who have already posted and received replies. Once you’ve searched, browse the results for something that sounds like the problem that you’re having.  If you find one, read the responses and try proposed solutions to the issue. If none of them work, you’ll need to post your own question. Try to be as specific as possible when searching. For best results, make sure to use the equipment's proper name if you’re having a hardware issue. This will take you to a page to start a new post on the forum. Select the category that best describes your problem to post the question to that forum. Since you already signed in, you should automatically be redirected to the page to post your question. If you aren’t logged in, you will be directed to do so at this point. Be as detailed as possible and include anything you’ve already tried to do to solve the problem. Include the amount of time it has been going on, what exactly you’re seeing that is causing the problem, and any other information about the service or your hardware that you have on hand. It’s important to be as clear as possible about the issue so that the community can help you with the problem. You can expect to receive a few responses within 2-3 hours, so check back frequently after posting. Both staff members and regular Now TV users can answer forum posts to help you diagnose and fix your problem.  Try to respond to any questions on your post as soon as possible to get to the bottom of your issue. When in doubt, go with the advice from the Now TV staff rather than a regular community member. They’re trained by Now TV and might have information that isn’t available to regular users.