Article: Tap the Uber app, which resembles the black-and-white Uber logo. This will open the Uber map interface if you're logged into Uber.  If you aren't already logged into Uber, do so with your phone number and password (or Facebook profile) first. It's in the top-left corner of the screen. A menu will appear. You'll find this near the top of the menu. It's at the top of the screen. Doing so opens a list of your recent trips. Tap the trip that you want to dispute. It's located under the list of Help options. Doing so opens a list of possible issues. If you see a receipt listed here instead, tap Help in the middle of the page before proceeding. While some of the issues listed in the Uber app aren't disputable, each of the following issues is disputable. Tap one of these issues:  My driver took a poor route Someone else took this trip I paid a toll or parking fee for my driver I was charged a cleaning fee I have an extra charge from this trip My pickup or drop-off location was wrong My driver made an unrequested stop My promo code didn't work My driver asked to be paid in cash I had a different issue with my charge To avoid confusion about what warrants a refund and what doesn't, read Uber's policy on your selected issue before proceeding. Scroll down if necessary, then fill out the issue's form. This will usually consist of providing details about the incident, though you may have to check a box next to your specific issue as well depending on your selected issue.  For example, if you chose "My driver took a poor route", you'll only see a "Share Details" field for you to describe the event. If you chose "I paid my driver cash", however, you'll have more options such as "Did your driver ask for a cash tip?" and "What was the amount of cash paid?". Be thorough when providing this information. The more detail you provide, the more informed a decision Uber will be able to make. It's at the bottom of the page. This will send to Uber your fare dispute; if Uber agrees with your dispute criteria, they will refund your payment method (e.g., your debit card or PayPal account).
What is a summary of what this article is about?
Open Uber. Tap ☰. Tap Your Trips. Tap the Past tab. Select a trip. Tap I would like a refund. Select an issue. Read your selected issue's policy. Fill out the issue's form. Tap SUBMIT.