### Question
How is the term case management defined?


### Answer
The term **case management** is defined in *29 U.S.C. § 2801* as the following:

> the provision of a client-centered approach in the delivery of services, designed—


(A) to prepare and coordinate comprehensive employment plans, such as service strategies, for participants to ensure access to necessary workforce investment activities and supportive services, using, where feasible, computer-based technologies

#### Citation:
  - *29 U.S.C. § 2801*
  - Heading: **CHAPTER 30-WORKFORCE INVESTMENT SYSTEMS > SUBCHAPTER I-WORKFORCE INVESTMENT DEFINITIONS**

