Definition: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Input: The bag came ripped up, tattered and the hat was creased. Hanging threads, it was a mess. I sent this item back with their tracking number almost a month ago and have NOT received a refund. Truly disappointing.

Sent a used, tattered pos and I still can't get my money back.