Definition: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Input: I’m sure the item would be fine if it had been packaged better from the seller. The lightbulbs were placed in a large box and had absolutely nothing to cushion the bulbs during the shipping process. One bulb is broken right from the get-go.

Who does this? Package fragile items in too large box with no cushion?!