Definition: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Input: The bag did NOT come with a shoulder strap which is what I paid for. When I contacted Ova (the seller) and left a voicemail with my concern (because I wanted a shoulder strap sent to me), no one from the business called me back. I will never buy from this seller again.

Ova Stores suck because they don’t give you what you pay for