Definition: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Input: Chairs are decent, we bought 3 for our office back in August 2018. One of the wheels came apart on one of the chairs, I sent an email 6 days ago with an invoice for our purchase and a picture of the faulty wheel to their customer service to ask for a replacement part, even if I have to pay for it, and have yet to hear anything back. Maybe this poor review will get their attention?

TERRIBLE CUSTOMER SERVICE! BAD WHEEL AFTER 4 MONTHS! NOT REPLYING!