Definition: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Input: Unfortunately, this item failed. Purchased on September 4, died on 11/10. What else is there to say? Well, when the company heard I had this issue they immediately contacted me to offer help. They offered to replace the unit without discussion. I had already replaced the unit so I asked for a refund and they complied without hesitation. This is a classy outfit!

Unfortunately, this item failed. Purchased on September 4 ...