Definition: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Input: Unfortunately, this order was damaged upon delivery. Box looked fine but the two plastic pieces that curve around to hold the legs in place were both broken off on one side. Additionally, I paid extra shipping to receive faster as I was setting up a room for my dad in Memory Care and I DID NOT receive before he moved in making the $13 charge for 1 day delivery unfulfilled. I guess that’s another email to send about the reimbursement for shipping. Overall was a bad experience on this one, unfortunately.

Received damaged. Paid for expedited shipping and did not receive.