Definition: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Input: This cocoa was packaged in a thin bag and the box of cocoa arrived popped open and cocoa everywhere. Since there are no refunds or exchanges I am out my money with nothing to show for it. Wish I could give 0 stars, but one is the lowest. Buy from someone else.

Poor Packaging During Shipment, NO Returns/exchanges