Definition: In this task, you're given reviews from Amazon's products. Your task is to generate the Summary of the review.
Input: This item is advertised as brand new, but they actually sent a used phone in a heavily damaged box. The phone has light signs of wear on all sides, the accessories were not in their plastic wrap, and the phone did not turn on with a first-time setup window. The Shipping box was undamaged, so they knowingly shipped a product in a damaged box with a hole in it.

This item is advertised as brand new, but they ...