Definition: Given a real-life anecdote of a complex ethical situation, generate a suitable title that describes the main event/root cause of the situation. Imagine that the given text is a social media post, and you have to write the title of the post, so the users can decide to read the main text or not.
Input: I placed an IKEA order for a couch, table, and 2 chairs, and paid for truck delivery (since we live in the city and do not own a car) for Saturday between 5-9 pm.  
I received a voicemail call from the delivery service on Friday confirming the delivery time and my address. They said I would be called 30 mins before they arrived

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• I received no call and furniture didn't come between 5-9 on Sat.

• I called at 10 pm. got transferred 3 times the 4th person told me the driver signed off at 8 he wasn't feeling well I could rescheduled the delivery for 9-1pm on Sunday.

• I was upset so I filled out a form and sent IKEA a complaint, saying I rescheduled but wasn't impressed they didn't even let me know and i had to call to reschedule after being stood up. Especially since I was paying for this delivery fee, and it wasn't delivered.

• 8:09 am on Sunday I woke up to a call saying they are on their way and will arrive at 8:40. I'm excited, might be able to pull of this surprise, assuming they realized they screwed me and am dropping off my stuff asap :) i get up shower quick and get ready.

• They never come. At first I thought I misheard him, maybe he said 9:40 and my half awake brain didn't process. Then figured maybe he called his entire list for that time window. So I wait.

• 1:15 pm and no follow up call or furniture. I call customer service for the delivery company. They're closed on Sunday. So I leave a message, explaining the situation and politely inquiring about my delivery and when it should arrive, leaving my order number, phone number and name

• 2 pm I call the phone number of the driver who woke me up that morning. ask for an estimate delivery time he says he will check and call me back.

• 2 15 IKEA emails me back saying glad I rescheduled and to call a specific number for compensation once it comes. 

• 230 Dude calls me back. checked with dispatch, calling me was a mistake he doesn't have my order on his truck. I ask if he knows who has it or when it should arrive and he says its scheduled for 5-9 pm

• I wait. that evening It still doesn't come. 

• 945 pm I call IKEA. With the generic 866-866-IKEA number on the website. No one answers

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It's Monday morning almost 11 am. I am at work. Will be calling IKEA during my lunch. I have been charged for the furniture and delivery service that I did not receive. I was given 3 false delivery times.

I usually never complain to companies or about stuff and try to give, benefit of the doubt, to them in situations but this was a terrible experience and I am kind of expecting that they give me some sort of compensation. IDK what companies normally do but something more then just waiving the delivery fee would be nice (hell even receiving the furniture I paid for at this point would be just nice) but **Am I the asshole for expecting them to compensate me for this bullshit?**

expecting compensation from the company for 3 false deliveries