Definition: Given a real-life anecdote of a complex ethical situation, generate a suitable title that describes the main event/root cause of the situation. Imagine that the given text is a social media post, and you have to write the title of the post, so the users can decide to read the main text or not.
Input: So let me start off by stating I'm not looking to start a witch hunt, so I'm trying to give as less personal info and stuff as possible while still giving enough information to understand the situation. 

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About a year ago there was a kickstarter I really wanted to support because the thing in question was something I could see becoming a really great product, and the person behind it was someone I had always respected. The problem was that kickstarter requires credit card, which most people in my country don't have anymore because it's seen as pretty outdated. So I talked to the person behind it and asked if we could back it in any other way. After a few times and several ways of trying to get in touch they publicaly stated that they would start accepting paypal donations  as well. Since I trusted them, I agreed and donated through paypal(May 27, 2018). The person clearly stated several times that they wanted us to donated and e-mail them PERSONALLY (This becomes important later) with our transaction info and other things required for the kickstarter. After a month or so, I had still hadn't gotten a reply, so I e-mailed again because I thought "well, they might have missed it who knows". 

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I waited, and waited, and waited. I popped in on some of their online livestreams to ask about it and the answers was pretty much the same everytime: "Yeah I read you e-mail this morning you will get a reply very soon". So in november I went to reddit to look for answers. (And yes I realise this is enough info for people to know exactly who I'm talking about but that's not import here) There I found a thread, with several people who had the exact same issue. Months had passed and no one had gotten a single reply on anything. Now obviously this was a public complaint, so surprise surprise we got a reply. Sort of. "Yo I'm sorry but e-mail me and cc x person we'll sort it out." So I did. No reply, and the CC adress was a fake one as well. 

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On february 10th, 2019, I e-mailed once more. I asked for info about my payment, but I also mentioned that they would be  starting a 2nd kickstarter for the same thing soon, and I felt like I should warn people if I kept getting no reply. 

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I got a reply to this one. Within literally 30 minutes. And that's what left an extremely sour taste in my mouth. The moment publicaly talking about this is mentioned, they're suddenly able to reply? It might have been fine if they just gave info about my payment, but instead I got a very hostile reply. They basically said I shouldn't complain, that they weren't able to do customer supportfor 2500 people personally(Which was BS because they literally asked for it), and cancel my order. I replied stating once more that I didn't want to put them in a bad light, but I needed some pressure to have them reply, I was sorry that was my mistake, but okay. I haven't heard from them since and my money is still gone. Am I in the wrong here?

thinking I'm being scammed, pressuring them for info