Definition: Given a document, generate a short title of the document. The title should convey the main idea/event/topic about which the document is being written. Note that URLs in the text have been replaced with [Link].
Input: The Smiths disgust mounted when  after repeated demands  Toyota finally responded and appeared to suggest the owners of the vehicle were at fault.
"When we finally forced Toyota to respond in writing  we received a five- sentence analysis stating  and I quote  'When properly maintained  the brakes will always over-ride the accelerator.'
"Well  we know that's a lie  and we were outraged that Toyota would suggest in that statement also that the brakes have to not properly be maintained in order for that to happen and the car had less than 3 000 miles on it."
Smith said they took their complaint to the National Center for Dispute Settlement but described the proceedings as a "total farce."
The local field technician for Lexus participated in the hearing by speakerphone despite being based only an hour away  and testified that Smith had "caused this problem by standing on the brakes while spinning the tires."
"Well  of course  we were furious that Toyota called us liars a second time " Smith said.
Undeterred  the Smiths took their case to the federal National Highway Traffic Safety Administration (NHTSA).
But although the agency sent investigators to probe the circumstances of the incident  the SmithsSmiths said neither NHTSA nor Toyota took their case seriously. Eventually  and reluctantly  they gave up their case in 2008.

CORRECTED: 'Shame on you Toyota' says survivor of high-speed drama