Definition: Given a real-life anecdote of a complex ethical situation, generate a suitable title that describes the main event/root cause of the situation. Imagine that the given text is a social media post, and you have to write the title of the post, so the users can decide to read the main text or not.
Input: This is a story from a few months ago that haven't been able to shake.

Right between my college and the subway station there's a small bookstore. This one day I go to take the subway but it's closed due to an accident. It was announced that it would be back up and running an hour later, making me late for my job. My phone was dead and I was starting to freak out a little because I had to find a way to contact my boss to tell her I'd be late (I get nervous really easily). 

I go outside and see the bookstore. I head there, thinking I can politely ask to use their phone for just a minute. It was really cold outside so I got in the store in kind of a rush and since I was already nervous I walked up to the counter and asked for the phone without really paying attention to the salesman. Unfortunately, he was helping a customer and I interrupted him which is obviously my fault. I'm not claiming otherwise. 

At that point I was really embarrassed and apologized for my interruption and tried to explain that I hadn't noticed he was speaking with a customer. He was obviously angry and I didn't blame him for that. It was pretty understandable given what I had done. He asked me what I wanted and I very quietly asked for the phone. I was so embarrassed by my mistake. I just wanted to make the call and get out as soon as possible. 

But then the guy just started being really unnessessarely mean (in my opinion). He said: "Of course. It's always the people who just want a service who are rude like this. MY customers are decent human beings."

At that point, with all the emotions I was already feeling (the embarrassement, the nervousness, the stress, the cold) I just started crying (I cry easily in situations like these). I mean obvisouly I made a mistake and it's ok to be mad about that but I apologized many times and so this just felt so unnessessary. 

So I tried to hide my tears while I made the call and the guy just kept going. Saying things like: "I swear, people are so inconsiderate sometimes." and "Young people just don't know how to behave in society." 

I couldn't take it and ended up just putting the phone back on the counter and leaving in tears in the freezing cold. I ended up going to another small shop to make the call.


interrupting a bookstore manager who ended up being very rude