Definition: Given a real-life anecdote of a complex ethical situation, generate a suitable title that describes the main event/root cause of the situation. Imagine that the given text is a social media post, and you have to write the title of the post, so the users can decide to read the main text or not.
Input: So one of my close friends just found out that she has to work the day after Christmas because none of her other coworkers are working, even though they'll all be in town. She plans every year to see her grandparents out of town that week. She messaged me and immediately starts flipping out, insulting her coworkers, ranting about how dumb and lazy they all are, and how she can't go to see her grandparents because of them. I told her she should talk to her boss more and try to negotiate. She said she can't and what if she gets fired, yadda yadda. Then she goes on to brag about how loyal shes been and how hard she works (she works part time and was just telling me yesterday about how she called out of work "sick" and needed help to come up with a story for her boss...she also calls out of work or leaves early pretty often.) I call her out and tell her she should've given further notice since she does this every year and she should quit crying about it and talk to her boss (more blunt version of what i said).

Then she starts saying all she wanted from me was a shoulder to cry on, some reassurance, not all these ugly things I've said. She says I hurt her feelings. I tell her I'm sorry that I hurt her feelings, it was not my intent. She then goes on to freak out and say she's going to cut herself and I have such a hard time finding sympathy for her. Am I being an asshole? Should I feel bad? Should I have just sucked it up and reassured her? I dont think this is a relationship I could continue if this is the case.

TL;DR: My friend overreacted to an easily fixable situation, I called her out on it, she threatens to cut herself. What am I doing wrong?

throwing my friend into a mental breakdown