Definition: Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.
Input: i got this head set to talk to my friends and my buddy in south Korea that i haven't seen in years. not 3 months after i get them they start to crack right above the ear pieces.  [...]  [...]    then when i called them to get replacement pieces i was told i have to be inconvenienced by sending them back and wait a week to get a new set. its not my fault they broke so why do i have to be the one inconvenienced??    on the bright side the headset works great other then the cracked pieces. and the bad customer service.

customer service sucks