Definition: Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.
Input: Didn't even have it open and in minimal for a week and the screen went black and is still black. Tried all of the trouble shooting ideas and even went thru it with a customer service person from Amazon.  Nothing worked.  Was expecting a call back a 1/2 hour ago from the rep and he hasn't called back yet.  Very frustrated.  It was a birthday gift for my grandson and he is very disappointed also.  When I went on line to try and figure out what was going on with it, I saw that lots of other people had the same issue happen with this kind of kindle

disappointed