Definition: Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.
Input: I had problems with this device out of the box.  The first problem I had was that software does not take you through a setup process.  I turned on the device and it immediately sets up a RAID 0.  It should ask you how you want to configure your device.  The second problem I had was that the device went into an \\"EM Mode\\". I called Buffalo and they directed me to update the firmware on the device. I did follow their instructions.  It fixed the \\"EM Mode\\" but then I started to get an I/O error.  The other thing I saw was that the web interface was now in Japanese.  After 8 hours of trying to get setup I figured I needed to stop.  In my opinion, if you start off by calling tech support to fix the product you pretty much need to stop and return the item.  I consider it being broken and not ready for prime time.

Long Setup Time