Definition: Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.
Input: I purchased this and upon receiving it, tried to install the software and it wouldn't install.  Called Cisco and they said they could NOT help me, it was out of warranty!!!  I said I just bought it..they said the warranty period started when Amazon bought it.  Most ridiculous thing I've ever heard of.  However after several phone calls a technician tried to help me set it up..she said that would be all the help or anything I would get, but in the end, she determined it was defective.  Cisco has really went downhill..someone else said derogatory things about them the other day but I didn't listen..but I guess now I see it's true.

WARNING!  OUT OF WARRANTY FOR THIS MODEL