Definition: Given an Amazon customer review, write a title for the review. The preferred titles are under fifteen words.
Input: This computer is great for the home - if it works!  Less than a year after we got it, the hard drive totally fried!  And we are not a family of heavy users - we average maybe 2-3 hrs a day.  Like the other reviewer, we found Customer Support to be a total waste of time.  We wasted 10+ hours on the phone with them, all the while they tried pushing the problem onto us before (finally!) getting permission to return the computer so they can fix the problem.    Then, when the computer returned, we had to, of course, go through all the hassle, yet again, of loading and reloading software. Another 7 months went by and now, the computer's on the blink - again! This time, problem reading the CD/DVD drive!  My question is - did tech support actually fixed the problem or just re-installed re-cond parts?  Or is this an inherent problem in ALL Compaq computers?  Can't wait to waste yet another 10+ hours with their lovely support people again!    Last word  - \\"Should have bought a Dell!\\"

A piece of junk!