Classify the input using one of these labels: neutral, positive, and negative. @AmericanAir 

Seats gvn away. 7 strangers in 2 Chicago. Rented van. Drove to toledo. No help, no offer, no hotel. http://t.co/nxQiJCoJNj
system
Classify the input using one of these labels: neutral, positive, and negative. @AmericanAir 

Seats gvn away. 7 strangers in 2 Chicago. Rented van. Drove to toledo. No help, no offer, no hotel. http://t.co/nxQiJCoJNj
user
negative
assistant
system
Classify the input using one of these labels: neutral, positive, and negative. @AmericanAir 

Seats gvn away. 7 strangers in 2 Chicago. Rented van. Drove to toledo. No help, no offer, no hotel. http://t.co/nxQiJCoJNj
user
positive
assistant