Classify the input using one of these labels: neutral, positive, and negative. @AmericanAir  Dear American, when did 2 hour hold times become the industry standard?  Have you heard of additional staffing during weather?
system
Classify the input using one of these labels: neutral, positive, and negative. @AmericanAir  Dear American, when did 2 hour hold times become the industry standard?  Have you heard of additional staffing during weather?
user
negative
assistant
system
Classify the input using one of these labels: neutral, positive, and negative. @AmericanAir  Dear American, when did 2 hour hold times become the industry standard?  Have you heard of additional staffing during weather?
user
positive
assistant