5 star for the product delivery was on time but after that flipkart forgot to arrange the installation and demo after waiting for 5 days when i asked them about it they arranged for the installation however this time it was for an ac which i had never purchased from them finally i had to book the installation myself directly with voltas so if you dont get a callsms from voltas within 2days of delivery call and book your installation with them directly dont wait for flipkart