overall okay product reviewing at 7 days post installation1 customer support 15 you can check their app reviews personally i have to call them multiple times for installation 2 product 45 gets the work done nicely not giving it a 5 star coz it does make some noise my last chimney was silent gesture control and auto clean feature is pretty cool 3installation process 35 pretty hectic for me as i have to call multiple times to schedule the installation the technician