receieved the product 2 days before the promised delivery date excellent packing using the product first time noticed that with the speed regulator set to 3 the motor was not running but was running ok in other speeds called up bajaj service and surprise they sent home the service technician home and it was rectified it was only a connecting cable dislodged but the prompt service is very much appreciated product was fully sealed and brand new product which i very much doubt you wil