so first thing first you cannot return this product only replacement is possible2nd thing is that the person who is sitting near you can easily listen what your are listening so it is like speaker everyone around you can enjoy same music3rd little bit uncomfortable you will feel weight over your ears after some timebut sound and bass quality is good that is why 3 star and i am still in confusion that how this product got 4 and above ratingif you love your privacy shouldnt go for it