 [ Symptoms ] i have been told my current health insurance carrier will not offer health insurance after 123113  i have applied over the phone and contacted them four more times as they keep telling me that they have a glitch in their system the insurance company is ma healthconnector and on the last call they told me not to call again that they would contact me i am very concerned because this has been going on since october and i can not get a response [ Disease ] the ma healthconnector is the ma insurance exchange    an online tool where you can compare and shop for health plans it is not an insurance company do you recall signing up for a plan through a particular health insurance company such as tufts or ma blue cross blue shield if so i suggest you call them directly to see if your application is in process