 [ Symptoms ] i have two cartilage piercings piercing infections that seem to be infected [ Disease ] not a keloid it is just infected and inflamed use saline solution to clean the area with a cotton swab daily 2 3times cold compresses will help ease your inflammation site and decrease the swelling you can use antibiotic ointment like polysporine you can try various natural remedies that will include putting a few drops of tea tree oil especially if it has a bump white vinegar aloe vera turmeric calendula and indian lilac