 [ Symptoms ] is it better to apply heat or cold to sore muscles after stenuous exercise [ Disease ] hi the symptoms are pointing towards facial nerve palsy and in that case initially it is treated with steroids but in case if it is long standing now it can be treated with facial exercises or physio therapy and along with it facial massage and vitamin b complex supplement can help also it will be better to get an mri scan done to rule out the underlying cause of the symptoms so that appropriate treatment to resolve the underlying cause will be done hope you get well soon regards