J Nwando Olayiwola, Candy Magaña, Bereket Kindo, Jill Soderquist, Faith Obanua, Fawwaz Haq, Jordyn Newcome, Angela Hagan, Stephanie Franklin, Tamara Smith, Juan Troy, Joanna Bugbee, William H Shrank
Screening for health literacy, social determinants, and discrimination in health plans
The American journal of managed care
communication remains backbone patientprovider relationships many health outcomes directly attributed effective ineffective communication developed educational intervention improve bedside communication increase use health literacy principles part response suboptimal inpatient satisfaction scores intervention consisted beside communication curriculum among 37 attending medicine physicians 76 internal medicine residents 85 bedside nurses 1 15hour curriculum included didactic session teach health literacy principles video demonstrations group discussion roleplay attending physicians health literacy knowledge attitudes confidence evaluated using pre postsurveys evaluation curriculum included likerttype questions freetext responses attending physicians knowledge confidence improved 74 correct pre 100 correct post p 001 441 pre 468 post p 002 respectively certain attitude domains also improved including importance team introductions nurse contributions bedside rounds p 001 residents nurses found curriculum valuable planned incorporate bedside rounding brief lowcost curricular intervention focusing clear communication skills health literacy principles resulted significant improvements knowledge attitudes attending physicians readily incorporated resident physicians nurses curriculum easily implemented variety settings improve bedside patientphysician communication