Roohangiz Norouzinia|Maryam Aghabarari|Maryam Shiri|Mehrdad Karimi|Elham Samami
Communication Barriers Perceived by Nurses and Patients
Jahrom University of Medical Sciences|Tehran University of Medical Sciences|Iranshahr University|Jahrom University of Medical Sciences|Jahrom University of Medical Sciences|Iranshahr University|Tehran University of Medical Sciences|Jahrom University of Medical Sciences|Iranshahr University
communication key element providing highquality health care services leads patient satisfaction health present cross sectional descriptive analytic study conducted 70 nurses 50 patients two hospitals affiliated alborz university medical sciences 2012 two separate questionnaires used nurses patients reliability validity questionnaires assessed groups nurses patients nurserelated factors mean scores 245 215 respectively common factors nurses patients mean scores 185 196 respectively considered least significant factors respectively also significant difference observed mean scores nurses patients regarding patientrelated p0001 nurserelated p0012 environmental factors p0019 despite attention nurses patients communication barriers removed raising awareness nurses patients along creating desirable environment recommend nurses effectively trained communication skills encouraged constant monitoring obtained skills