May Sudhinaraset|Emily Treleaven|Jason Melo|Kanksha Singh|Nadia Diamond?Smith
Women’s status and experiences of mistreatment during childbirth in Uttar Pradesh: a mixed methods study using cultural health capital theory
University of California, San Francisco|University of California, San Francisco|University of California, San Diego|Foundation for Research in Health Systems|University of California, San Francisco
mistreatment women healthcare settings childbirth gaining attention globally mistreatment childbirth directly indirectly affects health outcomes patient satisfaction likelihood delivering facility currently future important study patients reports mistreatment abuse develop deeper understanding perpetrated consequences identify potential points intervention patients perception quality care dependent content care importantly womens expectations care study uses rich mixedmethods data explore womens characteristics experiences mistreatment childbirth among slumresident women uttar pradesh india understand ways womens social cultural factors influence expectations care consequently perceptions respectful care adopt cultural health capital chc framework quantitative sample includes 392 women qualitative sample includes 26 women quantitative results suggest high levels mistreatment 57 women reported form mistreatment qualitative findings suggest lack cultural health capital disadvantages patients patientprovider relationships women use resources improve care receive participants articulated providers set expectations norms regarding behaviors facilities patients lower social standing may always understand standard practices likely suffer poor health outcomes result importance however patients also blame lack knowledge lack cultural health capital disadvantages women delivery care india providers set expectations norms around behaviors delivery women often misinformed may low expectations care