Nadia H Ismail, Abdullah M Alhammad, Abdulrahman I Alshaya, Nada Alkhani, Ahmed O Alenazi, Ohoud Aljuhani
Characteristics of Critical Care Pharmacy Services in Saudi Arabia
Journal of multidisciplinary healthcare
care continuity dedicated welltrained primary care physician pcp shown improve health outcomes patients noncommunicable diseases ncds singapores feeforservice primary care system patients choose consult pcp either public polyclinic private general practitioners gp types clinics resulting potential fragmented care decisionmaking patients selecting preferred pcp remains unclear study aims explore personal factors influencing choice pcp among patients ncds primary care qualitative research study conducted typical polyclinic indepth interviews conducted patients ncds purposive sampling implemented enrol patients previously consulted pcps polyclinics gp clinics garnering perspectives experiences care received providers interviews audiorecorded transcribed audited data coded analysed using thematic content analysis identify emerging themes physicianspecific factors influence patients decisionmaking pcp selection presented twentyone asian patients aged 38 82 years interviewed preferred pcps approachable genuine demeanour exhibiting empathy compassion valued pcps verbal nonverbal listening skills regarding professional qualities patients wanted pcps demonstrate competency patientcentred care approach selected pcp based compatible age gender felt comfortable establishing good rapport pcp maintaining continuity care deemed major factors patients pcp selection patients tended select pcps based personal characteristics interpersonal skills professional attributes demographics physicianpatient relationship pcps aware attributes demonstrate patient interaction leveraging enables pcps build rapport patients maintain care continuity optimize health outcomes