George G Bear, Chunyan Yang, Dandan Chen, Xianyou He, Jia-Shu Xie, Xishan Huang
Differences in school climate and student engagement in China and the United States
School psychology quarterly : the official journal of the Division of School Psychology, American Psychological Association
identify defining features quality community pharmacy cp services synthesise evidencebased quality framework systematic review following preferred reporting items systematic reviews metaanalyses guidelines international research evidence 2005 onwards identified six electronic databases embase pubmed scopus cinahl web science psycinfo reviewed systematically october 2022 january 2023 search terms related community pharmacy quality titles abstracts screened inclusion exclusion criteria followed fulltext screening least two authors qualitative quantitative mixedmethod studies relevant quality cp included narrative synthesis undertaken following narrative synthesis patient public involvement event held refine quality framework following title abstract screening 11 493 papers total 81 studies qualitative quantitative included 81 included studies 43 investigated quality dimensions andor factors influencing cp service quality 21 studies assessed patient satisfaction andor preferences cp 17 studies reported development assessment quality indicators standards guidelines cps help define qualitythe quality framework emerging global literature consisted six dimensions personcentred care access environment safety competence integration within local healthcare systems quality defined timely physical access personalised care suitable environment safe effective staff competent dispensing process pharmacy professionals possessing clinical knowledge diagnostic skills assess advise patients relative pharmacists increasingly clinical roles emerging framework could used measure improve quality cp services research feasibility testing needed validate framework according local healthcare context