Jennifer E. Prey|Lauren Wilcox|Alexander Sackeim|Susan Restaino|Syed Atif Raza|Suzanne Bakken|Steven Feiner|George Hripcsak|David K. Vawdrey|Janet Woollen
Patient Experiences Using an Inpatient Personal Health Record
Columbia University|Georgia Institute of Technology|University of Pennsylvania Health System|Columbia University Irving Medical Center|Columbia University Irving Medical Center|Columbia University|Columbia University|Columbia University|Columbia University|New York Hospital Queens|Columbia University
investigate patients experience using inpatient personal health record phr tablet computer increase engagement hospital carewe performed observations conducted semistructured interviews 14 postoperative cardiac surgical patients family members received inpatient phr themes identified using inductive coding schemeall participants responded favorably access view clinical information majority 857 participants used application following initial training session patients reported high satisfaction able view hospital medications access educational materials related medical conditions patients reported desire view daily progress reports hospital stay access educational information postacute recovery addition patients expressed common desire view diagnoses laboratory test results radiology reports procedure notes language patientfriendlypatients unmet information needs hospital setting findings suggest inpatients family members providing personalized health information tablet computer may improve satisfaction decrease anxiety increase understanding health conditions improve safety quality care