Renée M. Gardner|Henry P. Lundsgaarde
Evaluation of User Acceptance of a Clinical Expert System
University of Utah Hospital|LDS Hospital|University of Kansas|University of Utah Hospital|LDS Hospital|University of Kansas
measure attitudes physicians nurses use health evaluation logical processing help clinical information systemquestionnaire survey 360 attending physicians 960 staff nurses practicing lds hospital physicians responses signed permitting followup nonresponse use demographic data staff files nurses responses anonymous demographic data obtained questionnairesfixedchoice questions likerttype scale supplemented freetext comments question categories included computer experience general attitudes impact system practice ranking available functions desired future capabilitiesthe response rate 68 physicians 39 nurses age specialty general computer experience correlate attitudes access patient data clinical alerts rated highly respondents feel expert computer systems would lead external monitoring systems might compromise patient privacy physicians nurses feel computerized decision support decreased decisionmaking powerthe responses questionnaire freetext comments provided encouragement future development deployment medical expert systems lds hospital sister hospitals although fear part medical expert system developers physicians would adapt appreciate recommendations given systems results presented promising may help system developers evaluators