Kamila Beata Adellund Holt|Astrid Karnoe|Dorthe Overgaard|Sidse Edith Nielsen|Lars Kayser|Michael Einar Røder|Gustav From
Differences in the Level of Electronic Health Literacy Between Users and Nonusers of Digital Health Services: An Exploratory Survey of a Group of Medical Outpatients
University College Copenhagen|University of Copenhagen|Danish Multiple Sclerosis Center|University College Copenhagen|Gentofte Hospital|University of Copenhagen|Odense University Hospital|Steno Diabetes Center|Gentofte Hospital|Gentofte Hospital
digitalization health services ensures greater availability services improved contact health professionals ensure high user adoption rates need understand indicators use nonuse traditionally included classic sociodemographic variables age sex educational level electronic health literacy ehl describes knowledge skills experiences interaction digital health services technology recent introduction 2 new multidimensional instruments measure ehl ehl questionnaire ehlq ehl assessment ehla toolkit ehl provides multifaceted approach understand use nonuse digital health solutions detailthe aim study investigate users nonusers digital services differ respect ehl group patients regular contact hospital outpatient clinic furthermore examine usage nonusage ehl levels associated factors age sex educational level selfrated healthoutpatients asked fill survey comprising items usage digital services including digital contact general practitioner gp communication via national health portal sundheddk ehlq ehla toolkit well items age sex education selfrated health total 246 patients completed survey mannwhitney test used test differences users nonusers digital services correlation tests described correlations ehl scales ehealss age education selfrated health significance level 0071 used reject null hypothesis relation ehealss usage digital servicesin total 951 234246 participants used personal digital id nemid 577 142246 contact gps electronically 540 133246 used national health portal sundheddk within last 3 months differences users nonusers sundheddk respect age sex educational level selfrated health users nemid scored higher nonusers 6 7 dimensions ehlq one differ dimension 2 understanding health concepts language sundheddk users higher score 7 dimensions except dimension 4 feel safe control ehla toolkit showed users sundheddk nemid higher levels ehl regard tools 2 5 6 7 furthermore users sundheddk higher levels ehl regard tools 3 4information patients ehl may provide clinicians understanding patients reasons using digital health services better sociodemographic data selfrated health