Sibel Altin|Stephanie Stock
The impact of health literacy, patient-centered communication and shared decision-making on patients’ satisfaction with care received in German primary care practices
University Hospital Cologne|University Hospital Cologne
findings association health literacy skills patientreported outcomes satisfaction health care delivery scarce explored extent subjective health literacy skills perception application patientcentered communication shared decisionmaking associated patients satisfaction care received general practitioner gp nationwide cross sectional survey administered random sample 1125 german adults binary logistic regression model controlling demographics health status used examine independent contributions predictor variables ie subjective health literacy shared decisionmaking patientcentered communication satisfaction care received gp respondents sufficient health literacy skills 206 times likely 95 ci 10024264 involved shared decisionmaking gp 402 times likely 95 ci 18498744 satisfied care received gp respondents experienced gp explained things easy understand way 444 95 ci 181710869 knew important things medical history 346 95 ci 15027994 spent enough time also reported satisfied 312 95 ci 14106905 german adults sufficient subjective health literacy skills experiencing patientcentered relationship gp likely satisfied care findings important health care organizations aiming respond health literacy needs patients