Brian H. Spitzberg
(Re)Introducing Communication Competence to the Health Professions
San Diego State University
despite central role communication skills play contemporary accounts effective health care delivery general communication medical error specifically common consensual core health professions regarding nature skills lack consensus reflects part tendency disciplines reinvent concepts measures without first situating development disciplines cognate specialization concepts essay integrative model communication competence introduced along theoretical background rationale communication competence defined impression appropriateness effectiveness functionally related individual motivation knowledge skills contextual facilitators constraints within conceptualization error disclosure contexts utilized illustrate heuristic value theory implications assessment suggested