Jonathan Fu|Mrinal Mishra
Fintech in the time of COVID?19: Technological adoption during crises
University of Zurich|Swiss Finance Institute|University of Zurich
document effects covid19 pandemic digital finance fintech adoption drawing mobile application data globally representative sample find spread covid 19 related government lockdowns led sizeable increase rate finance app downloads analyze factors may driven effect demandside better understand winners digital acceleration supplyside overall results suggest traditional incumbents saw largest growth digital offerings initial period bigtech companies newer fintech providers ultimately outperformed time finally drilldown adoption fintech apps pertaining asset liability side traditional bank balance sheet explore implications accelerated trends digitization may future landscape financial intermediation