Julie Gerlings|Arisa Shollo|Ioanna Constantiou
Reviewing the Need for Explainable Artificial Intelligence (xAI)
Copenhagen Business School
diffusion artificial intelligence ai applications organizations society fueled research explaining ai decisionsthe explainable ai xai field rapidly expanding numerous ways extracting information visualizing output ai technologies egdeep neural networksyet limited understanding xai research addresses need explainable aiwe conduct systematic review xai literature topic identify four thematic debates central xai addresses blackbox problembased critical analysis xai scholarship synthesize findings future research agenda xai body knowledge