Courtney Cawthon|Sheena Walia|Chandra Y. Osborn|Kurt Niesner|Jeffrey L. Schnipper|Sunil Kripalani
Improving Care Transitions: The Patient Perspective
Vanderbilt Health|Vanderbilt University|University of Arkansas for Medical Sciences|Vanderbilt University|Vanderbilt Health|Vanderbilt University|VA Tennessee Valley Healthcare System|Valley Health System|Brigham and Women's Hospital|Harvard University|Vanderbilt Health|Vanderbilt University
hospital discharge patients commonly suffer potentially avoidable adverse events hospital readmissions hospitals implement interventions improve discharge transitions important understand patients perspectives intervention components beneficial study examined sample 125 patients randomized intervention arm pharmacist intervention low literacy cardiovascular disease study completed telephone survey helpfulness different components intervention included medication reconciliation inpatient counseling simple adherence aids telephone followup majority patients indicated helpful speak pharmacist medications discharge 728 particularly take medications prevent manage side effects receiving illustrated medication list 696 followup phone call discharge 680 also considered helpful patients limited health literacy indicated greatest benefit patients also reported feeling comfortable speaking outpatient providers medications receiving intervention conclusion patientsparticularly limited health literacyfound hospital pharmacistbased intervention helpful empowering