Federico Brunetti|Dominik T. Matt|Angelo Bonfanti|Alberto De Longhi|Giulio Pedrini|Guido Orzes
Digital transformation challenges: strategies emerging from a multi-stakeholder approach
University of Verona|Free University of Bozen-Bolzano|University of Verona|University of Verona|Università degli Studi di Enna Kore|Free University of Bozen-Bolzano
purpose paper proposes adequate strategies companies public administrators organisations education industry undertake successfully face challenges digital transformation regional innovation system research considers stakeholders operate tyrolveneto macroregion tyrol south tyrol veneto areas significant case moderately innovative european macroregion designmethodologyapproach study undertakes explorative research based qualitative method adopts placebased multistakeholder approach emphasise role three categories stakeholders companies educational system regional governments facing digital changes precisely interviews 60 stakeholders tyrolveneto macroregion conducted examined via text mining analysis content analysis first correspondence factor analysis performed using iramuteq software identify homogeneous subsets concepts pillarsie macroareas strategic actions second two coding phases implemented using nvivo software detect strategic fields action specific strategic actions undertaken address challenges digital transformation findings results highlight digital transformation pervasive challenge regional innovative system requires multifaceted set strategic actions falling three main pillars first pillar named culture skills includes three strategic fields action follows digital education talents digital culture second pillar named infrastructures technologies points need information interaction artificial intelligence key strategic fields action third pillar named ecosystems highlights importance investing medium longterm visions partnerships life quality brief study shows standalone interventions insufficient tackle digital transformation systemic perspective moreover study outlines potential contribution category stakeholder foster digitalisation tyrolveneto macroregion practical implications study highlights importance developing digital culture skills investing digital infrastructure technology moderately innovative macroregion companies alter vision reconfiguring business models invest smart working establish contacts startups addition study recommends public administration mainly invest digital education partnerships terms education training organisations suggests providing digital skills several cohorts students workers policy implications call creation new occasions cooperation among stakeholders fostering table talks strategic policy actions making financial resources available encourage digital transformation processes originalityvalue results study may adapted characteristics regional innovative systems used reference point terms improvement business market local development