Vachara Peansupap|Derek H.T. Walker
Information communication technology (ICT) implementation constraints
Chulalongkorn University|RMIT University
purpose purpose paper report upon research undertaken deployment information communication technology ict diffusion initiatives australian construction industry paper seeks explain innovation implementation drivers barriers facilitate diffusion organisational group individual levels designmethodologyapproach data two webbased document management case studies one intranet document management system case study used analyse ict diffusion dynamics within three large information technology literate australian construction firms sample purposefully limited large itliterate construction contracting organisations need use ict operational effectiveness findings constraints personal level include limited budget ict investment commitment project participants issues ict standardisation security problems organisational level constraints include basic levels computer experience time available learn identification clear benefits ict use constraints group level include time available share information quality personal contact geographical distance research limitationsimplications sample purposefully limited large itliterate construction contracting organisations need use ict operational effectiveness practical implications driver barrier models presented indicate ict innovation implementation requires intense management interventions facilitate supportive workplace environment strongly links personal organisational resource investment demonstrated outcome benefits originalityvalue study provides rich insights dynamics ict innovation implementation studies literature provided insights link organisational group individual levels