Glyn Elwyn|Paul Barr|Stuart W. Grande
Patients recording clinical encounters: a path to empowerment? Assessment by mixed methods
Dartmouth Institute for Health Policy and Clinical Practice|Dartmouth College|Dartmouth Institute for Health Policy and Clinical Practice|Dartmouth College|Dartmouth Institute for Health Policy and Clinical Practice|Dartmouth College
examine motivations patients recording clinical encounters covertly otherwise wish record encountersmixedmethods analysis survey data nested semistructured interviewssurvey uk audience using social media radio broadcast168 survey respondents 161 18 years age older 130 completions 56 participants agreed contacted included data 17 interviews19 15 respondents indicated secretly recorded clinical encounter 14 11 aware someone secretly recorded clinical encounter 45 35 said would consider recording secretly 44 34 said would record asking permission totally 69 respondents indicated desire record clinical encounters split equally wanting covertly permission thematic analysis interviews showed patients motivated wish replay relisten share recording others also motivated idea owning personal record potential use verification poor healthcare experience rationale permission seeking based wish prioritise trusting relationship health professional preferred record covertly described preexisting lack trust fear recording would denied concern affronted clinician would deny access future care general wish recording facilitatedpatients prime motivation recording enhance experience care share others patients know recording challenges ceremonial order clinic decide act covertly patients wanted clearer permissive policies developed