Hyehyun Hong|Hyo Jung Kim
Antecedents and Consequences of Information Overload in the COVID-19 Pandemic
Chung-Ang University|Pusan National University
global outbreak coronavirus disease covid19 2020 significantly affected information environment well daily life individuals across world information covid19 dominating media channels information provided time health crisis like covid19 critical helping people learn disease recommendations prevent infection however studies shown people overwhelmed much information referred information overload leads adverse effects study examined antecedents consequences information overload context covid19 survey conducted among 627 residents seoul south korea one earliest affected countries global outbreak results showed cognitive capacity frequency online news use interpersonal communication significant predictors information overload information overload influenced information processed associated tendency toward greater heuristic processing less systematic processing addition people likely enact prevention behaviors information processed systematically opposed heuristically results discussed considering theoretical practical implications