Carin van der Cruijsen|Jakob de Haan|Ria Roerink
Financial knowledge and trust in financial institutions
De Nederlandsche Bank|University of Groningen|Ifo Institute for Economic Research|De Nederlandsche Bank
abstract based analysis 14 years data dutch consumers trust financial institutions find financially literate consumers likely trust banks insurance companies pension funds result applies broadscope trust trust financial institutions general narrowscope trust trust ones financial institution conclusion holds use financial literacy proxy based selfassessed knowledge proxy based actual knowledge types financial institutions researched find narrowscope trust significantly higher broadscope trust forms trust positively related financially knowledgeable people likely trust managers financial institutions trust prudential supervisory authority finally results suggest trust supervisory authority positively correlates trust financial sector