Kawaljeet Kaur Kapoor|Kuttimani Tamilmani|Nripendra P. Rana|Pushp P. Patil|Yogesh K. Dwivedi|Sridhar Nerur
Advances in Social Media Research: Past, Present and Future
Brunel University London|Swansea University|Swansea University|Swansea University|Swansea University|The University of Texas at Arlington
social media comprises communication websites facilitate relationship forming users diverse backgrounds resulting rich social structure user generated content encourages inquiry decisionmaking given relevance social media various stakeholders received significant attention researchers various fields including information systems exists comprehensive review integrates synthesises findings literature social media study discusses findings 132 papers selected journals social media social networking published 1997 2017 papers reviewed examine behavioural side social media investigate aspect reviews recommendations study integration organizational purposes furthermore many studies investigated viability online communitiessocial media marketing medium others explored various aspects social media including risks associated use value creates negative stigma attached within workplaces use social media information sharing critical events well seeking andor rendering help also investigated prior research contexts include political public administration comparison traditional social media overall study identifies multiple emergent themes existing corpus thereby furthering understanding advances social media research integrated view extant literature study presents help avoid duplication future researchers whilst offering fruitful lines enquiry help shape research emerging field