Kim M. Nazi|Timothy P. Hogan|D. Keith McInnes|Susan Woods|Gail Graham
Evaluating Patient Access to Electronic Health Records
United States Department of Veterans Affairs|Veterans Health Administration|University of Massachusetts Chan Medical School|Boston University|Portland VA Medical Center|Oregon Health & Science University|United States Department of Veterans Affairs|Veterans Health Administration
personal health records phrs tethered electronic health record ehr offer patients unprecedented access personal health information department veteran affairs va healthevet pilot program early phr prototype enabling patients import 18 types information including clinical notes laboratory test results va ehr secure phr portal goal study explore veteran perceptions access medical records including perceived value effect satisfaction selfcare communicationpatients enrolled pilot program invited participate webbased surveyamong 688 veteran respondents high degree satisfaction pilot program 84 agreeing information services helpful highly ranked feature access personal health information va ehr majority respondents 72 indicated pilot web site made easy locate relevant information participants 66 agreed pilot program helped improve care 90 indicating would recommend another veteranveterans primary motivation use pilot web site ability access personal health information ehr patients viewing access beneficial health care phrs access ehr data positioned improve health care quality making additional information accessible patients crucial meet needs preferences