Irene P Kan, R Shayna Rosenbaum, Mieke Verfaellie
Schema processing across the lifespan: From theory to applications
Cognitive neuropsychology
patient experience surveys widely used capture patientreported quality care increasingly used formal reporting purposes evidence certain patient subgroups less likely respond traditional cahps surveys patientfacing technologies become common important examine whether tabletbased patient experience surveys potential promote responses diverse populations develop gain perspectives pilot english spanish lowliteracy adaptation consumer assessment healthcare providers systems clinician group survey cgcahps administered tablet device point care cognitive testing evaluation quality improvement pilot comparing tabletbased adaptation traditional paperbased versions cgcahps survey englishspeaking spanishspeaking patients receiving primary care urban community clinic compare acceptability lowliteracy tabletbased traditional paperbased patient experience surveys examined concordance responses survey modes preferences modality well perspectives usability reporting care experiences examined demographic differences responses tabletbased versus mailed surveys quality improvement pilot majority cognitive interview participants preferred lowliteracy tabletbased survey paperbased survey traditional wording quality improvement pilot comparing tabletbased administration point care versus mailed surveys respondents tabletbased survey likely younger latino designed patient input tabletbased surveys potential improve collection patient experience data among diverse populations