Benedikt Leichtmann|Christina Humer|Andreas Hinterreiter|Marc Streit|Martina Mara
Effects of Explainable Artificial Intelligence on trust and human behavior in a high-risk decision task
Johannes Kepler University of Linz|Johannes Kepler University of Linz|Johannes Kepler University of Linz|Johannes Kepler University of Linz|Johannes Kepler University of Linz
understanding recommendations artificial intelligence ai based assistant decisionmaking especially important highrisk tasks deciding whether mushroom edible poisonous foster user understanding appropriate trust systems assessed effects explainable artificial intelligence xai methods educational intervention aiassisted decisionmaking behavior 2 2 subjects online experiment n410 participants developed novel use case users go virtual mushroom hunt tasked picking edible leaving poisonous mushrooms users provided aibased app showed classification results mushroom images manipulate explainability one subgroup additionally received attributionbased examplebased explanations ais predictions educational intervention one subgroup received additional information ai worked found group received explanations outperformed showed better calibrated trust levels contrary expectations found educational intervention domainspecific ie mushroom knowledge ai knowledge effect performance discuss practical implications introduce mushroompicking task promising use case xai research