Louisa Walsh|Sophie Hill|Meredith Allan|Susan Balandin|Andrew Georgiou|Isabel Higgins|Ben Kraal|Shaun McCarthy|Bronwyn Hemsley
A content analysis of the consumer-facing online information about My Health Record: Implications for increasing knowledge and awareness to facilitate uptake and use
La Trobe University|La Trobe University|Deakin University|Deakin University|Macquarie University|University of Newcastle Australia|Queensland University of Technology|University of Newcastle Australia|University of Newcastle Australia
background low health literacy low levels positive belief privacy security concerns identified significant barrier personal electronic health record uptake use important tool overcoming barriers consumerfacing information accompanies system health record myhr australian national ehealth record system large suite online resources exists facilitate consumer registration use study uses number different measures health resource quality assess myhr online consumerfacing information identify gaps areas improvement objective analyse quality content online consumerfacing resources support uptake use myhr method australian information resources aimed healthcare consumers myhr included study comprehensive search using internet search engines conducted locate online consumerfacing resources myhr government nongovernment sources readability measured fleschkincaid grade level year publicationreview publishing organisation type presentation style linked websites target audience themes identified important measures health information quality recorded reported resource results eighty resources met inclusion criteria mean fleschkincaid grade level 118 resources created australian government sources n 55 common target audience general public n 65 registration n 51 privacysecurity n 49 benefits use n 46 common resource themes conclusion authors identified number gaps areas improvement provision consumerfacing information myhr readability high general australian population translated resources means information provided cater people low literacy levels communication disability andor difficulties understanding written english target audiences resources reflect priority groups identified myhr development processes also gaps information provision consumers use myhr tool meaningfully engage health professionals services support personcentred care