Jennifer L. Wolff|Andrea Berger|Deserae Clarke|Jamie A. Green|Rebecca Stametz|Christina Yule|Jonathan Darer
Patients, care partners, and shared access to the patient portal: online practices at an integrated health system
Johns Hopkins University|Geisinger Health System|Geisinger Health System|Geisinger Medical Center|Geisinger Medical Center|Geisinger Medical Center
describe characteristics online practices patients care partners share explicit access patient portal account large integrated health system implemented shared access functionality 2003survey 323 patients 389 care partners geisinger health system linked information regarding access use patient portal functionalityfew 04 registered adult patient portal users shared access account patients varied age range 18102 half high school education less 536 patient motivations sharing access included help manage care 419 emergency reasons 297 lack technology experience 184 care partner request 100 care partners parents 398 adult children 279 spouses 262 relatives 61 patients likely care partners inadequate health literacy 548 versus 88 p 001 less confident ability manage care 530 versus 881 p 001 care partners likely patients perform health management activities electronically 955 versus 484 p 001 access patient portal 892 versus 303 p 001 use patient portal functionality secure messaging 396 versus 139 p 001 care partners used credentials 891 patient credentials 233 access patient portalshared access underused strategy may bridge patients health literacy deficits lack technology experience helps fully resolve concerns regarding patient care partner identity credentials