Alice M. Horowitz|Catherine Maybury|Dushanka V. Kleinman|Sarah D. Radice|Min Qi Wang|Wendy Child|Rima E. Rudd
Health Literacy Environmental Scans of Community-Based Dental Clinics in Maryland
University of Maryland, College Park|University of Maryland, College Park|University of Maryland, College Park|University of Maryland, College Park|University of Maryland, College Park|University of Maryland, College Park|University of Maryland, College Park
objectives conducted health literacy environmental scans 26 maryland communitybased dental clinics identify institutional characteristics provider practices affect dental services access dental caries education methods 20112012 assessed user friendliness clinics including accessibility signage facility navigation educational materials patient forms interviewed patients surveyed dental providers knowledge use communication techniques results 32 clinics 26 participated implementation health literacy environmental scan tools acceptable dental directors provided clinic directors information enhance care outreach found considerable variation among clinic facilities operations content educational materials less variation types insurance accepted noshow rates methods communicating patients electronic health records use providers taken communication skills course likely use recommended communication techniques conclusions findings provide insight use health literacy environmental scan tools identify clinic provider characteristics practices used make dental environments user friendly health literate