B.S. Ghuman|Rani Singh
Decentralization and delivery of public services in Asia
University of the Punjab|University of the Punjab
abstract impact decentralization public service delivery mixed metaanalysis studies suggests impact decentralization public service delivery contingent factors design decentralization policy implementation bottlenecks diluting model decentralization accommodating dissenting segments stakeholders including employees participatory governance particular decentralization resulted improvements delivery local services devolution mode decentralization accompanied sound financial resource base local governments full autonomy local governments hrm matters regular capacity building local officials performance based incentive structures participatory governance contrast either truncated model decentralization adopted original model diluted favour centralisation particularly form imposition central personnel policies thus burdening local governments financially process delivery public services suffered rampant corruption elite capture decentralized bodies also hampered equitable delivery services