Marc Champagne
Diagrams and alien ways of thinking
Studies in history and philosophy of science
patient portal enrollment following pediatric emergency department ed visits allows access critical results physician documentation telehealth followup options despite advantages many challenges portal invitation enrollment primary objective improve patient portal enrollment rates discharged pediatric ed patients multidisciplinary team staff two ed sites developed successful portal enrollment interventions sequential plandostudyact cycles october 2020 october 2021 interventions included new invitation process changes patient paperwork ed arrival staff portal education changes discharge paperwork portal website team utilized statistical process control charts track percentage eligible discharged patients received portal invitation process measure enrolled patient portal studys initiation less 1 eligible patients received patient portal invites enrolled patient portal statistical process control charts revealed significant changes enrollment baseline shift large academic ed campus satellite ed site may 2021 improvements invitation rates also observed campuses changes sustained 6 months locations highreliability interventions multidisciplinary approach allowed significant sustained improvement patient portal invitation enrollment rates eligible pediatric ed patients future study examine enrollment patterns across patient demographics highreliability interventions