Mark Hepworth
A framework for understanding user requirements for an information service: Defining the needs of informal carers
Loughborough University
abstract aim research develop conceptual framework would help collect understand information needs target community even though many information behavior frameworks already exist tend focus different aspects person interaction information proposed synthesis existing frameworks could lead one comprehensive framework previous research analyzed initial framework defined piloted adapted applied data informal carers people caring another person generally relative 14 hours per week paid data stemmed 60 interviews transcribed coded paper presents data informal carers information experience using final framework serves demonstrate framework sensitizes researcher certain types significant data enables organization data indicates relationships different types data overall helps provide rich picture target communitys information needs conclusion paper discusses differences advantages framework relation previous work limitations study possible research