Jean?Emmanuel Bibault|Benjamin Chaix|Arthur Guillemassé|Sophie Cousin|Alexandre Escande|M. Perrin|Arthur Pienkowski|Guillaume Delamon|Pierre Nectoux|Benoît Brouard
A Chatbot Versus Physicians to Provide Information for Patients With Breast Cancer: Blind, Randomized Controlled Noninferiority Trial
Hôpital Européen Georges-Pompidou|Assistance Publique – Hôpitaux de Paris|Hôpital Européen|Institut du Cerveau|University of Montpellier|Hôpital Gui de Chauliac|Institut du Cerveau|Institut Bergonié|Centre Oscar Lambret|Institut Gustave Roussy|Institut du Cerveau|Institut du Cerveau|Institut du Cerveau|Institut du Cerveau
data regarding use conversational agents oncology scarcethe aim study verify whether artificial conversational agent able provide answers patients breast cancer level satisfaction similar answers given group physiciansthis study blind noninferiority randomized controlled trial compared information given chatbot vik given multidisciplinary group physicians patients breast cancer patients women breast cancer treatment remission european organisation research treatment cancer quality life group information questionnaire eortc qlqinfo25 adapted used compare quality information provided patients physician chatbot primary outcome show answers given vik chatbot common questions asked patients breast cancer therapy management least satisfying answers given multidisciplinary medical committee comparing success rate group defined score 3 secondary objective compare average scores obtained chatbot physicians info25 itema total 142 patients included randomized two groups 71 female mean age 42 years sd 19 success rates defined score 3 69 4971 chatbot group versus 64 4671 physicians group binomial test showed noninferiority p001 chatbots answersthis first study assessed artificial conversational agent used inform patients cancer eortc info25 scores chatbot found noninferior scores physicians artificial conversational agents may save patients minor health concerns visit doctor could allow clinicians spend time treat patients need consultation mostclinicaltrialsgov nct03556813 httpstinyurlcomrgtlehq