Michael A. DeVito|Darren Gergle|Jeremy Birnholtz
"Algorithms ruin everything"
Northwestern University|Northwestern University|Northwestern University
algorithmicallydriven content curation become increasingly common feature social media platforms user resistance algorithmic change become frequent visible incidents user backlash point larger issues inaccurate understandings algorithmic systems work well mismatches designer user intent using content analysis 102827 tweets riptwitter recent hashtagbased backlash rumors introducing algorithmic curation twitters timeline study addresses nature user resistance form complaints expressed folk theories algorithmic system espoused users folk theories potentially frame user reactions find resistance algorithmic change largely revolves around expectation violation folk theories acting frames reactions detailed folk theories expressed specific reactions algorithmic change