Maureen Y Lichtveld, Hannah H Covert, Mya Sherman, Arti Shankar, Jeffrey K Wickliffe, Cecilia S Alcala
Advancing Environmental Health Literacy: Validated Scales of General Environmental Health and Environmental Media-Specific Knowledge, Attitudes and Behaviors
International journal of environmental research and public health
according servicedominant logic sd logic providers service providers service fundamental basis exchange value cocreated customers assessed basis valueincontext however extensive literature sd logic could benefit paying explicit attention fact service exchange value cocreation influenced social forces aim study expand understanding service exchange value cocreation complementing central aspects sd logic key concepts social construction theories social structures social systems roles positions interactions reproduction social structures study develops describes new framework understanding concepts service exchange value cocreation affected recognizing embedded social systems study contends value understood valueinsocialcontext value social construction value cocreation shaped social forces reproduced social structures asymmetric actors involved service exchanges dynamic actors learn change roles within dynamic service systems