Kathryn Summers|Michael F. Summers
Reading and navigational strategies of Web users with lower literacy skills
University of Baltimore|Nielsen (United States)
abstract half adults us read 8th grade level kirsch junegeblut jenkins amp kolstad 1993 yet websites written 10th grade level higher goal twoyear study sponsored pfizer twofold 1 understand differences reading navigational strategies users medium high literacy skills lower literacy skills 2 learn make webbased medical content usable accessible lowerliteracy adults develop design principles could used design websites would meet needs higher lower literacy users