Derek Richards|Noemi Viganò
Online Counseling: A Narrative and Critical Review of the Literature
Trinity College Dublin
objective article aimed critically review literature online counseling method database handsearches made using search terms eligibility criteria yielding total 123 studies results review begins characterizes online counseling outcome process research online counseling reviewed features cyberbehaviors online counseling anonymity disinhibition convenience timedelay loss social signaling writing behavior cyberspace discussed ethical behavior professional training client suitability clients therapists attitudes experiences online counseling reviewed conclusion growing body knowledge date positive showing online counseling similar impact capable replicating facilitative conditions facetoface encounters need remains stronger empirical evidence establish efficacy effectiveness understand better unique mediating facilitative variables