Akhmad Junaidi|Basrowi Basrowi|Joko Sabtohadi|Agung Wibowo|Susalit Setya Wibowo|Asgar Ali|Edi Pramono|Efa Yenti
The role of public administration and social media educational socialization in influencing public satisfaction on population services: The mediating role of population literacy awareness
research investigates interplay public administration educational socialization social media population literacy awareness public satisfaction context population services primary objective understanding variables interconnected collective impact public satisfaction study employs quantitative approach collecting data structured questionnaires randomly selected sample data analysis involves various statistical techniques using smart pls including regression mediation analysis findings reveal public administration significantly influences population literacy awareness underscoring role government agencies shaping citizen understanding demographic policies anticipated population literacy awareness would mediate relationship public administration educational socialization social media public satisfaction mediating effect needed supported however social media use found influence population literacy awareness indirectly affecting public satisfaction directly highlights potential digital platforms enhance citizen understanding engagement implications substantial governments recognize importance effective communication digital engagement fostering informed satisfied citizenry additionally tailored communication education initiatives crucial promoting public understanding engagement ultimately contributing higher levels public satisfaction researchs novelty lies exploration complex dynamics among variables focus role digital platforms enhancing population literacy awareness however limitations include potential contextspecific findings need research diverse settings