Heejung Bang, Marie Davidian
Experimental statistics for biological sciences
Methods in molecular biology (Clifton, N.J.)
recently employee turnover rate modern service industry continued increase leading decline service quality customer turnover increase human costs meanwhile fierce competition enterprises internal pressure brought great psychological trauma employees affected mental health understanding finding factors affect employees resignations solutions employees mental health problems research innovation lies building relationship model turnover intention psychological contract job satisfaction analyzing influence mechanism interaction various variables model providing reference thinking service industry solve problem excessive turnover employees besides questionnaire design investigation carried 60 frontline employees service company selected research objects results show overall internal consistency coefficient scl90 096 overall consistency coefficient directly proportional scales reliability validity coefficient scl90 079 good compatibility validity moreover correlation coefficient psychological contract turnover intention 0621 sig value 000 correlation coefficient job satisfaction turnover intention 0663 sig value 000 psychological contract positively correlated turnover intention job satisfaction negatively correlated turnover intention standard dance experiment p values psychological indicators somatization interpersonal relationship depression anxiety psychosis factors employees control experimental groups less 005 indicating significant correlation therefore 12 weeks standard dance practice psychological indicators experimental group significantly improved however change results terror factor paranoia factor p 005 showing significant difference standard dance experiment significant difference control experimental groups mental health factors significant difference terror paranoia factors study significant reference value prevention employee turnover mental health