Svetlana Yarosh|Stryker Thompson|Kathleen Watson|Alice Chase|Ashwin Senthilkumar|Ye Yuan|A. J. Bernheim Brush
Children asking questions
University of Minnesota System|University of Minnesota System|University of Minnesota System|University of Minnesota System|University of Minnesota System|Microsoft Research (United Kingdom)
pervasive availability voice assistants may support children finding answers informational queries removing literacy requirements text search eg typing spelling however systems designed specific needs preferences children may struggle understanding intent questions investigation observed 87 children 27 adults interacting three wizardofoz speech interfaces arrive answers questions required reformulation found many children adults required help reach effective question reformulation report common types reformulations effective ineffective ones also compared three versions speech interfaces different approaches referring personification participant naming personalization found children preferred personified interfaces naming personalization affect preference connect findings implications design speech systems families