Ann E. Tourangeau|Lisa Cranley|Heather K. Spence Laschinger|Jaime Pachis
Relationships among leadership practices, work environments, staff communication and outcomes in long-term care
Bloomberg (United States)|University of Toronto|University of Alberta|University of Toronto
tourangeau cranley l laschinger h pachis j 2010 journal nursing management 18 10601072relationships among leadership practices work environments staff communication outcomes longterm care aim examine role work relationships two longterm care outcomes job satisfaction turnover intention background easy overlook impact human relations shaping work environments conducive organizational effectiveness employee job satisfaction retention important organizational outcomes methods six hundred seventyfive nursing staff 26 longterm care facilities surveyed work environments work group relationships observed leadership practices organizational support job satisfaction turnover intention results higher job satisfaction associated lower emotional exhaustion burnout higher global empowerment higher organizational support higher psychological empowerment stronger work group cohesion higher personal accomplishment higher turnover intention associated lower job satisfaction higher emotional exhaustion burnout outside job opportunities weaker work group cohesion lower personal accomplishment higher depersonalization conclusions relationship found leadership practices job satisfaction turnover intention stronger work group relationships stronger sense personal accomplishment lower emotional exhaustion direct effects increasing job satisfaction lowering turnover intention implications retain longterm care staff attention paid fostering positive work group cohesion supporting acknowledging staff accomplishments minimizing staff burnout