Adam Lerer|Molly Ward|Saman Amarasinghe
Evaluation of IVR data collection UIs for untrained rural users
Massachusetts Institute of Technology|ACT Foundation|Massachusetts Institute of Technology
due rapid spread mobile phones coverage developing world mobile phones increasingly used technology platform developingworld applications including data collection order reach vast majority mobile phone users without access specialized software applications must make use interactive voice response ivr uis however unclear whether rural users developing world use uis without prior training ivr experience ui design choices improve usability target populations