Anna Galle|An?Sofie Van Parys|Kristien Roelens|Inês Keygnaert
Expectations and satisfaction with antenatal care among pregnant women with a focus on vulnerable groups: a descriptive study in Ghent
Ghent University Hospital|Ghent University Hospital|Ghent University Hospital|Ghent University Hospital
previous studies demonstrate peoples satisfaction healthcare influences use healthcare system satisfied patients likely take part decision making process complete treatment one important determinants satisfaction fulfillment expectations study aims analyse expectations satisfaction antenatal care among pregnant women particular focus vulnerable groups quantitative descriptive study conducted 155 women seeking antenatal care university hospital ghent belgium 139 completed questionnaire statistical program spss21 used data analysis women high expectations relating continuity care womencentered care expectations regarding availability services complete care low observed significantly lower expectations among women without higher education low income younger 26 years women reported intimate partner violence general satisfaction antenatal care high women satisfied relationship healthcare worker however evaluated information received consultation organizational aspects antenatal care less satisfactory order improve satisfaction antenatal care organizational aspects antenatal care eg reducing waiting times increasing accessibility need improved addition women would appreciate better provision information consultation research needed indepth understanding determinants satisfaction relationship low socio economic status ses