Cliff Coleman|Stan Hudson|Ben Pederson
Prioritized Health Literacy and Clear Communication Practices For Health Care Professionals
Oregon Health & Science University|University of Missouri Health System|Oregon Health & Science University|University of Missouri Health System|Oregon Health & Science University|University of Missouri Health System
health care professionals need better training health literacy clear communication provide optimal care populations low health literacy large number health literacy clear communication practices identified literature health professions educators administrators policymakers lacked guidance regarding practices prioritized among members health care workforcethis study sought prioritize recommended health literacy clear communication practices health care professionalsa qsort consensus method used among 25 health literacy experts rank previously identified list 32 health literacy clear communication practices health care professionals mean ratings 32 practices compared using ttestsmean ratings 32 practices fell along spectrum higher lower importance eight toprated practices formed cluster seven items demonstrated clear consensus whereas one item may influenced one outlier rankingsalthough large number health literacy clear communication practices recommended literature health care professionals first known study rank practices terms importance toprated items considered core set practices health care professionals learn routinely use clinical settings consensus opinion results help health professions educators administrators policymakers direct potentially limited resources toward improving training patientcentered communication designing curricula practice standards care delivery models policies health care professionals systems improve patient outcomes future studies empirically confirm relative value ranked items terms patientcentered outcomes health literacy research practice 201713e90e99this first study rank important things health care workers communicate clearly patients group 25 experts ranked 32 items order importance list used improve training health care workers