Alan M Hall, Adam Gray, John W Ragsdale
Making narrative feedback meaningful
The clinical teacher
healthcare practitioners delivering services rural underserved areas need timely access appropriate knowledge optimise care deliver novice generalist occupational therapists south africa experience need respond high demand hand therapy embedded within study aimed identifying support development needs article describes participants experience virtual community practice qualitative case study design employed nine occupational therapists participated virtual community practice met fortnightly meetings interacted whatsapp data collected photo elicitation facilitated reflection case discussions online survey questionnaire used evaluate participants experience virtual community thematic analysis applied anonymous responses submitted participants n7 number strategies employed ensure trustworthiness results including prolonged engagement member checking peer examination reflexive reading writing triangulation dense description participants enable readers evaluate transferability results three themes generated analysis first theme versatile support describes participants experience helped supported appreciating immediacy support able share resources vehicle learning captures participants experience mutual learning opportunity reflect acquire knowledge skills develop clinical reasoning finally community practice grounding learning opportunities contextually relevant participants able consolidate professional values identity participants raised importance using online platforms accessible recommended group size 510 members proposed 6090minute meetings held weekly fortnightly virtual community practice provided support professional development opportunities therapists delivering hand therapy careful planning implementation upscale intervention recommended rehabilitation personnel delivering care underserved communities south africa logistics virtual communities need mitigate connectivity difficulties online platforms enable realtime support participant satisfaction evaluation implementation outcomes considered design virtual communities practice