Nicholas J Mulcahy, Michèle N Schubiger
Can orangutans (Pongo abelii) infer tool functionality?
Animal cognition
patients satisfaction important aspect determining quality health care since reveals staff progressing toward patients objectivesobjective study determined treatment perception expectations among diabetes hypertensive patients teaching hospital ekiti state nigeria study employed crosssectional design approach sample size 200 participants descriptive analyses used answer research questions inferential statistics used test hypotheses significant level p 005 findings revealed 50 n196 571 n196 patients diabetes hypertension 60 years mean age standard deviation 336 072 633 n196 643 n196 patients diabetes hypertension females overall results revealed significant difference domains participants expectations perceptions expectations domains significantly higher diabetes hypertensive patients mean score standard deviation 514 162 455 183 respectively however difference gap scores participants diabetes hypertension across domains patients expectations perceptions significant furthermore apart tangible domain 1976 087 p 005 findings study showed participants diabetes significantly higher expectation scores compared hypertension domains additionally participants diabetes showed highest level perception tangible 1575 143 empathy 2050 120 domains hypertension showed highest level perception reliability responsiveness assurance domains 2166 245 1658 138 2143 203 p 0001 respectively efforts intensified nurses stakeholders exceed patients expectations continually improving quality health care services offered patients