Eliseo J. Pérez?Stable|Sherine El?Toukhy
Communicating with diverse patients: How patient and clinician factors affect disparities
National Institute on Minority Health and Health Disparities|National Institutes of Health|National Heart Lung and Blood Institute|National Institute on Minority Health and Health Disparities
patientclinician communication pcc may generate reduce healthcare disparities paper based 2017 international conference communication healthcare keynote address reviews pcc literature research area national institute minority health health disparities nimhd narrative review selected evidence disparities pcc experienced race ethnic minorities associations pcc poor health outcomes patient clinician factors related pcc factors associated poor quality pcc patient level include member racialethnic minority limited english proficiency low health digital literacy clinician level less culturally competent lacking communication skills facilitate shared decisionmaking holding unconscious biases recommendations include offering patient andor cliniciantargeted interventions guard unconscious biases improve pcc screening patients health literacy english proficiency integrating pcc performance processes leveraging health information technologies address unconscious biases effectivepcc pathway decrease health disparities promote health equity standardized collection social determinants health electronic health record importantfirst step promoting effective pcc