Erin N. Marcus|Tulay Koru?Sengul|Feng Mao|Monica M. Yepes|Lee Sanders
How do Breast Imaging Centers Communicate Results to Women with Limited English Proficiency and Other Barriers to Care?
Sylvester Comprehensive Cancer Center|University of Miami|Sylvester Comprehensive Cancer Center|University of Miami|Sylvester Comprehensive Cancer Center|University of Miami|Sylvester Comprehensive Cancer Center|University of Miami|University of Miami|Stanford University
research suggests women limited english proficiency lep ethnic minority women increased risk inadequately informed mammogram result purpose study explore breast imaging centers communication practices assess centers accommodate women low literacy lep 35question survey distributed national association 700 breast health centers descriptive analysis overall sample fishers exact chi squared testing distinguish differences subgroups performed respondents 206 centers completed questionnaires 29 respondents stated quarter patients black 27 respondents stated quarter patients hispaniclatina 13 respondents stated quarter patients lep overall 18 respondents reported routinely telephone patients results 15 multilingual staff translators available answer questions 69 send result letters english note 69 use patient navigators centers reported systemic strengths barriers clear communication mammography results findings consistent past investigations identifying general need improve communication breast imaging results suggesting result notification letters alone inadequate ensuring every woman understands personal results followup plan