Steffen Steinert, Verena Ruf, David Dzsotjan, Nicolas Großmann, Albrecht Schmidt, Jochen Kuhn, Stefan Küchemann
A refined approach for evaluating small datasets via binary classification using machine learning
PloS one
internet increasingly used source healthrelated information individuals making medical decision online consultation services offer safe anonymous time placeindependent space users ask healthrelated questions combined related individual health narratives including associated emotions research emotions health narratives medical communication still early stage study investigates users online consultation service content inquiries related health narratives queried diseases emotions expressed automated content analysis online inquiries university hospital zurich 09081999 07062018 conducted n 55476 inquiries majority users female time however significantly men older adults began submit inquiries wide variety medical inquiries submitted service extended across categories international statistical classification diseases correlated statistical incidence diseases switzerland line theoretical assumptions mood management mood adjustment users health narratives frequently expressed negative emotions like suffering fear worry shame results find support close link health narratives emotions providing anonymous space users talk diseases may source stigma shame online consultation services empower patients promote health literacy provision individualized health information