Yang Yao
Towards a New Digital Era: Observing Local E-Government Services Adoption in a Chinese Municipality
Waseda University
electronic government services egovernment evolve traditional applications online portals encountering challenges new digital era people thirst convenient diverse channels communication government despite efforts devoted promotion social networking service sns use egovernment past years empirical studies regarding ongoing trend still insufficient local administration china special collaboration local governments private internet enterprises happening government services imported commercial sns platforms known wechat weibo research conducts case study chinese municipality premised upon survey data n 605 collected chongqing examines determinants eservices adoption four major local applications two traditional governmentled services government website portal government official app traditional governmentled services two builtin government services social networking applications weibo government official account wechat public services paper aims provide closer understanding current trends local government eservices case innovative trial chinese egovernment practices