Woohyun Yoo|Kang Namkoong|Mina Choi|Dhavan V. Shah|Stephanie Jean Tsang|Yangsun Hong|Michael Aguilar|David H. Gustafson
Giving and receiving emotional support online: Communication competence as a moderator of psychosocial benefits for women with breast cancer
University of Wisconsin–Madison|University of Kentucky|University of Wisconsin–Madison|University of Wisconsin–Madison|University of Wisconsin–Madison|University of Wisconsin–Madison|University of Wisconsin–Madison|University of Wisconsin–Madison
study examines moderating role emotional communication competence relationship computermediated social support cmss group participation specifically giving receiving emotional support psychological health outcomes data collected part randomized clinical trials women diagnosed breast cancer within last two months expression reception emotional support assessed tracking coding 18064 messages 236 patients posted read cmss groups final data used analysis created merging computeraided content analysis discussion posts b action log data analysis system usage c baseline 6month surveys collected assess change results study demonstrate emotional communication competence moderates effects expression reception emotional support psychological quality life breast cancerrelated concerns desired undesired ways giving receiving emotional support cmss groups positive effects emotional wellbeing breast cancer patients higher emotional communication exchanges detrimental impacts emotional wellbeing lower emotional communication competence theoretical practical implications future research discussed