Cheng I Chu|Chia Chih Tseng
A survey of how patient-perceived empathy affects the relationship between health literacy and the understanding of information by orthopedic patients?
Tzu Chi University|Chia-Yi Christian Hospital
lack research examining patientperceived empathy effect lowliteracy patients understanding health information study investigated moderating effect patientperceived empathy relationship health literacy understanding preoperative information 2month period total 144 patients took survey included chineseedition rapid estimate adult literacy medicine barrettlennard relationship inventory preoperative information understanding scale hierarchical multiple regression analysis provided test moderator effects cronbachs alphas exceeded 06 realm 091 blri 067 pius 077the finding interaction term significant suggests perceived empathy relevant factor considering relationship health literacy understanding information patients relationship health literacy understanding information stronger positive among patients perceived greater empathy physicians study demonstrates focus improving physicianpatient empathy skills could beneficial helping overcome negative consequences associated limited healthliteracy capabilities healthcare providers wish improve understanding information low healthliteracy patients first identify components empathic communication mechanisms try refine skills better serve patients