Katrina Kubicek|Deborah Liu|Christy L. Beaudin|Jocelyn Supan|George H. Weiss|Yang Lü|Michele D. Kipke
A Profile of Nonurgent Emergency Department Use in an Urban Pediatric Hospital
Children's Hospital of Los Angeles|Children's Hospital of Los Angeles|Children's Hospital of Los Angeles|Children's Hospital of Los Angeles|Children's Hospital of Los Angeles|University of Southern California|Children's Hospital of Los Angeles
objectives study designed develop descriptive profile parents caregivers bring children emergency department ed nonurgent issues explore reasons presenting urban hospital pediatric ed nonurgent conditions work necessary develop effective interventions methods total 106 parentscaregivers whose child triaged nonemergenturgent condition completed 15 20minute computerized survey english spanish urban pediatric ed results respondents described latino 76 foreign born 62 one half 49 reported annual income less 20000 43 respondents health insurance almost 95 index children primary care physician health insurance despite triaged nonurgent one half 63 described childs condition extremely urgent one half respondents reported receiving basic information childhood illnesses childs physician reasons nonurgent visits seemed revolve around issues convenience perception quality care conclusions interventions focus health literacy ensure parents provided relevant accurate education pediatric illnesses common safety concerns increasing parental education pediatric health parents may better able assess acuity childs health issues