Pia S Pannaraj, Hai-Lin Wang, Hector Rivas, Hilda Wiryawan, Michael Smit, Nicole Green, Grace M Aldrovandi, Alvin Nelson El Amin, Laurene Mascola
School-located influenza vaccination decreases laboratory-confirmed influenza and improves school attendance
Clinical infectious diseases : an official publication of the Infectious Diseases Society of America
known subject inpatient wards risk conflicts occur nursing staff interact psychotic patients interactive approach ia model actionbased model used psychiatric settings manage conflict situations paper adds existing knowledge ia model used improve communication nursing staff patients numerous critical situations using structured risk scale evaluate conflict effective way guide action sort different aspects communication nursing staff psychotic patients implications practice clarity actionbased model help sort interventions likely succeed conflict situation ia model highlights importance understanding strengthening patients perspective flexible individual patient providing patient clear information situation abstract introduction interactive approach ia model structured management tool used improve communication caregivers patients psychiatric care settings aimquestion examine nursing staffs experiences ia model use interventions conflict situations psychotic patients method sample nursing staff n 11 recruited three psychosis inpatient care units semistructured questions covered staff experiences working problemsolving interventions ia model transcribed data analysed qualitative content analysis results three categories defined 1 apply flexible approach describes staff tried adapt patient situation 2 try understand persons inner world describes importance active listening exploring patients concerns 3 communicate clearly relates experiences clear communication setting boundaries discussion risk scale training communication skills helped interaction staff patients conflict situations different interventions used focus maintaining patient alliance implications practice findings highlight importance educational efforts practical training prevent violence use coercive measures