Lucie J. Agosta
Patient satisfaction with nurse practitioner?delivered primary healthcare services
identify levels satisfaction nurse practitioner npdelivered primary healthcare services determine demographic differences degrees general satisfaction reported patientsthe nurse practitioner satisfaction survey npss 28item 5point likerttype survey instrument developed data 300 female male clients 18 years age presenting primary healthcare visits employee health department notforprofit hospital southern united states analyzedalthough many studies using variety healthcarerelated patient satisfaction instruments demonstrated acceptable patient satisfaction nps investigated patient satisfaction nps outpatient primary care occupational health arena overall population seeking health care satisfied np services particular married cohabitating subjects reported general satisfaction scores statistically significantly higher single never married differences foundthe provision onsite employersponsored np primary healthcare services perceived acceptable satisfactory employees families affords significant opportunity advantage employee employer benefits include enhanced employee family wellness facilitated health promotion enhanced access care reduced illness related time away work improved employee productivity reduced overall organizational healthcare costs knowledge regarding characteristics contributing general satisfaction npdelivered care serves facilitate practice pattern changes within profession enhances visibility utilization acceptability nps primary care providers