Yan Zhang|Dai Wan|Li Li
Patient satisfaction in two Chinese provinces: rural and urban differences
University of California, Los Angeles|University of California, Los Angeles
international research patient satisfaction healthcare grown tremendously past three decades little research conducted concerning healthcarerelated patient satisfaction china study designed examine factors including patients characteristics ease access care associated level patient satisfaction satisfaction might differ across rural urban populations china study also serves evaluation recent healthcare reforms taken place china expected equalize satisfaction rural urban patients crosssectional survey assess satisfaction among patients attending countylevel hospitals china forty countylevel hospitals two provinces china twentyfive patients 40 countylevel hospitals patient satisfaction measured 15 questions perceived convenience significantly associated patient satisfaction among participants new rural cooperative medical insurance scheme nrcmis associated higher overall satisfaction among rural residents age income significantly related satisfaction among rural patients rural residents benefit greatly implementation nrcmis future reform could effective catering needs specific group eg lowincome population rural population etc identified study