A. K. M. Najmul Islam|Matti Mäntymäki|Samuli Laato|Ofir Turel
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic
Lappeenranta-Lahti University of Technology|University of Turku|University of Turku|University of Melbourne
study explores using social networking sites snss cope stressors induced global pandemic case covid19 negative consequences pandemic imposed particular stressors individuals threats contracting virus unemployment owing lockdowns confinements implemented limit spread pandemic sns use surged worldwide drawing lazarus folkmans theory stress coping consider covid19 obsession adverse emotional response stressors brought pandemic emotional support seeking sns coping strategy furthermore identify sns exhaustion adverse outcome form coping finally analyze intention reduce sns use corrective behavioral outcome mitigate negative effect snsmediated coping findings indicate 1 threat covid19 disease threat unemployment drive covid19 obsession 2 covid19 obsession contributes emotional support seeking sns 3 emotional support seeking sns exerts positive effect sns exhaustion 4 sns exhaustion contributes intention reduce sns use results advance information systems research focusing use information technology cope stressors essentially itrelated research largely absent previous literature furthermore paper contributes increasing amount literature itmediated coping stressors reduced social media use