Marilyn M. Schapira|Judy A. Shea|Katia Duey|Carly Kleiman|Rachel M. Werner
The Nursing Home Compare Report Card: Perceptions of Residents and Caregivers Regarding Quality Ratings and Nursing Home Choice
University of Pennsylvania|Philadelphia VA Medical Center|University of Pennsylvania|University of Pennsylvania|University of Pennsylvania|University of Pennsylvania|Philadelphia VA Medical Center
evaluate perceived usefulness publicly reported nursing home quality indicatorsprimary data collected october 2013 august 2014 among convenience sample persons family member recently admitted anticipating admission nursing home within 75 miles city philadelphiastructured interviews conducted assess salience data medicare nursing home compare website including star ratings clinical quality measures benchmarking individual nursing home quality state national datainterviews transcribed verbatim independently coded two reviewers agreement determined thematic analysis transcripts undertakenthirtyfive interviews completed eightythree percent n 29 caregivers 17 percent n 6 residents star ratings clinical quality measures benchmarking information salient decision making preferred formats varying across participants participants desired additional information source quality data confusion evident regarding relationship domainspecific overall star quality ratingsthe nursing home compare website provides salient content formats consumers increased awareness resource clarity regarding definition measures could support informed decision making regarding nursing home choice