Lina Zhou|Dongsong Zhang|Christopher C. Yang|Yu Wang
Harnessing social media for health information management
University of Maryland, Baltimore County|University of Maryland, Baltimore County|Jinan University|Drexel University|Jinan University
remarkable upsurge social media dramatic impacts health care research practice past decade social media reshaping health information management variety ways ranging providing costeffective ways improve clinicianpatient communication exchange healthrelated information experience enabling discovery new medical knowledge information despite demonstrated initial success social media use analytics improving health research field still infancy information systems researchers potentially play key role advancing field study proposes conceptual framework social mediabased health information management drawing multidisciplinary research guidance framework research presents related research challenges identifies important yet underexplored research issues discusses promising directions future research