Lorraine S. Wallace|Heather Angier|Nathalie Huguet|James A. Gaudino|Alex H. Krist|Marla Dearing|Marie E. Killerby|Miguel Marino|Jennifer E. DeVoe
Patterns of Electronic Portal Use among Vulnerable Patients in a Nationwide Practice-based Research Network: From the OCHIN Practice-based Research Network (PBRN)
The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University|The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University|The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University|The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University|The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University|The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University|The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University|The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University|The Ohio State University|Oregon Health & Science University|Ochin|Virginia Commonwealth University
h3backgroundh3 underserved patient populations experience barriers accessing engaging within complex health care system electronic patient portals proposed potential new way improve access engagement studied patient portal use 12 consecutive months 365 days among large nationally distributed underserved patient population within ochin originally created oregon community health information network renamed ochin states joined practicebased research network pbrn h3methodsh3 retrospectively assessed adoption use epic9s mychart patient portal first 12 months mychart made available ochin pbrn examined electronic health record data 36549 patients aged 18 years offered mychart access code may 1 2012 april 30 2013 across ochin pbrn 13 states h3resultsh3 overall 29 patients offered access code logged mychart account superusers minimum 2 logins per month 12month period accounted 6 users overall men nonwhite patients hispanic patients spanishspeaking patients lowest incomes significantly less likely activate publicly insured uninsured patients also less likely log mychart account activated likely privately insured patients use mychart functions h3conclusionsh3 findings suggest compared others certain patient groups may less interested using patient portals may experienced significant barriers prevented use making portal access available first step additional studies need specifically identify health system clinic patientlevel barriers facilitators portal adoption use