Susan Koch?Weser|Rima E. Rudd|William DeJong
Quantifying Word Use to Study Health Literacy in Doctor–Patient Communication
Tufts University|Harvard University|Boston University
health literacy research date assessed health literacy using either general reading tests textbased appraisals reading numeracy skills yet definition health literacy includes domains beyond reading ability effective oral communication doctor patient important component health literacy recently efforts made develop measures tap domains beyond assessed textbased measures focusing oral exchange article describes computerassisted approaches quantifying word use development three worduse measures used study health literacy transcripts clinical encounters measures used assess either expressed literacy level patients aural literacy demands made doctors importantly computerassisted quantitative measures described make possible word use analyzed level detail human raters would hard pressed attain