Seeta Peña Gangadharan
The downside of digital inclusion: Expectations and experiences of privacy and surveillance among marginal Internet users
London School of Economics and Political Science
increasing broadband adoption among members underserved populations remains high priority among policymakers advocates corporations affected communities questions risks entailed flow personal information beginning surface shine light tension broadbands benefits harms article examines broadband adoption programs communitybased public institutions united states order understand ways privacy surveillance issues emerge engaged settings adults enroll introductory digital literacy classes access internet public terminals feel optimistic broadband opportunities encounter privacypoor surveillancerich broadband users experience myriad anxieties meaningful options meet concerns