Choon Yik Tang|Nancy M. Lorenzi|Christopher A. Harle|Xiaomu Zhou|Yunan Chen
Interactive systems for patient-centered care to enhance patient engagement
University of Michigan–Flint|Vanderbilt University|Indiana University Health|Indiana University – Purdue University Indianapolis|Rutgers, The State University of New Jersey|University of California, Irvine
todays society people consumers information technology health care virtually every person consumed health care consume one ages moreover 84 us households computer1 64 adults smartphone2 carry pocketsized devices connect us people around world vast stores information technologies manage lives mundane activities like reading checking weather making todo lists buying books clothes complex tasks learning managing finances shopping houses maintaining ties friends family around world diverse powerful technologies fingertips myriad societallevel health care challenges cost quality outcome tantalizing imagine ways health information technologies health used enhance peoples health societies health care deliverypatientcentered care respects responds individual differences patient preferences needs values3 respond differences achieve patientcentered care patients health care professionals must engage constant communication recent years researchers examined number ostensibly patientoriented technologies could enhance communication including patient portals personal health records phrs mobile health mhealth applications furthermore difficult conceptualize pathways information systems might improve communication patients clinicians create patientcentered care help achieve triple aim better experiences care better population health lower health care costs3 yet practically enticing tools outcomes far realitythere scant evidence patients frequently effectively access use information systems engage improve patientcentered care delivery example patients generally