Jany Rademakers|Diana Delnoij|Jessica Nijman|Dolf de Boer
Educational inequalities in patient-centred care: patients' preferences and experiences
Netherlands Institute for Health Services Research|Netherlands Institute for Health Services Research
educational attainment strongly related specific health outcomes pathway individual patientprovider interactions contribute reproducing inequalities yet studied article focus differences less highly educated patients preferences experiences patientcentred care eg shared decision making receiving understandable explanations able ask questionsdata derived several consumer qualityindex cqindex studies cqindex family standardized instruments used netherlands measure quality care patients perspectivethe educational level patients directly related degree importance patients attribute specific aspects patientcentred care minor influence experienced level shared decision making experiences regarding aspects patientcentred careall patients regard patientcentred care important report positive experiences however discrepancy patient preferences patientcentred care one hand care received less educated patients might receive much highly educated patients little domains communication information shared decision making