Mijail Naranjo-Zolotov|Tiago Oliveira|Sven Casteleyn
Citizens’ intention to use and recommend e-participation
Universidade Nova de Lisboa|Universidade Nova de Lisboa|Universitat Jaume I
purpose purpose paper investigate citizens perception empowerment influence intention use intention recommend eparticipation designmethodologyapproach research model evaluated using structural equation modelling online survey questionnaire used collect data 210 users eparticipation findings results show psychological empowerment influences intention use recommend eparticipation performance expectancy facilitating conditions strongest predictors intention use effort expectancy social influence significant effect prediction intention use eparticipation research limitationsimplications use psychological empowerment higherorder multidimensional construct still insufficiently researched future research may explore effect dimension psychological empowerment different scenarios eparticipation adoption caution needed generalising findings towards adoption eparticipation different locations different participants practical implications findings help local governments design strategies promotion diffusion eparticipation amongst citizenry strategies focus citizens perception empowerment thereby creating positive attitude towards intention use recommend eparticipation originalityvalue innovative research model integrates unified theory acceptance use technology psychological empowerment last higherorder construct