Erika A. Waters|Helen W. Sullivan|Lila J. Finney Rutten
Cancer Prevention Information-Seeking Among Hispanic and Non-Hispanic Users of the National Cancer Institute's Cancer Information Service: Trends in Telephone and LiveHelp Use
National Cancer Institute|National Cancer Institute|Food and Drug Administration|United States Food and Drug Administration|National Cancer Institute
abstract evidencebased strategies enable encourage support cancer prevention information seeking among hispanic populations needed examined cancer prevention information requests cancer information service cis via telephone 18004cancer tollfree telephone information service livehelp instant messaging service provided english 2003 2006 summarized differences communication channel utilized ethnicity hispanic vs nonhispanic among hispanic information seekers language used contact english vs spanish utilization livehelp higher among nonhispanic hispanic seekers cancer prevention information livehelp use seeking cancer prevention information increased 2003 2006 groups increase greater among nonhispanics hispanics nearly half hispanics sought cancer prevention information spanish livehelp available spanish number spanishonly speakers preferred contact cis via livehelp instead telephone unknown communicating cancer prevention information via multiple channels important consider differences access communication technologies preferred communication channels among ethnic minority groups ew hs supported cancer prevention fellowship program center cancer training national cancer institute bethesda md notes note percentages may add 100 due rounding error adjusted educational attainment age race