Hanan Madanat, Radzuwan Ab Rashid, Umair Munir Hashmi, Marwan Harb Alqaryouti, Misrah Mohamed, Omar Ali Al Smadi
Jordanian English language educators' perceived readiness for virtual learning environment
Heliyon
numerous prior opinion papers administrative electronic health record data studies crosssectional surveys telehealth pandemic published none combined assessments video visit success monitoring longitudinal assessments perceived challenges rapid adoption video visits pandemic study aims quantify 1 use video visits compared inperson telephone visits time pandemic 2 video visit successful connection rates 3 changes perceived video visit challenges webbased survey developed dual purpose monitoring improving video visit implementation health care system covid19 pandemic survey included questions regarding rates inperson telephone video visits clinicianpatient encounters rate successful connection video visits perceived challenges video visits eg software hardware bandwidth technology literacy survey distributed via email physicians advanced practice professionals clinicians may 2020 survey repeated march 2021 differences 2020 2021 responses adjusted withinrespondent correlation across surveys tested using generalized estimating equations total 1126 surveys completed 511 surveys 2020 615 surveys 2021 2020 217 73336 clinicians reported difficulty connecting patients video visits 286 93325 clinicians reported difficulty 2021 distribution percentage successfully connected video visits past two weeks scheduled visits percentage successfully connect patients video significantly different 2020 2021 p74 challenges conducting video visits persisted time poor connectivity common challenge reported clinicians response increased time 305 156511 selecting challenge 2020 371 228615 2021 p01 patients access electronic health record portals also commonly reported challenge 109511 213 2020 137615 223 2021 p73 pandemic health care delivery system rapidly adopted synchronous patientclinician communication using video visits experience video visits increased reported failure rate significantly decline clinicians continued report challenges related general network connectivity patient access technology