Keetam D F Alkahtani
Teachers' Knowledge and Attitudes toward Sustainable Inclusive Education for Students with Emotional and Behavioral Disorders
Children (Basel, Switzerland)
populationbased studies shown growing number counsellors providing counselling via internet mixed findings regarding effectiveness online counselling compared traditional facetoface counselling modalities covid19 outbreak online counselling services advanced safe means attending mental health conditions especially lockdowns however effectiveness online counselling remains unclear especially developing countries low digital literacy poor internet connectivity studys main purpose investigate determine clients therapists perspectives effectiveness online counselling pandemic based level preparedness mode delivery challenges faced study used mixed methods employing parallel convergent design collected data 284 participants 44 therapists 240 counselling clients study found therapists prepared offer online counselling services compelled high demands counselling services clients pandemic clients therapists cited cost data bundles connect internet major barrier furthermore clients therapists indicated effective platform video conferencing findings also show therapists observed slowed progress clients recovery due clients missing sessions logistic regression results factors associated preparedness positive perception online counselling showed older therapists lay counsellors less likely prepared evaluate sessions less effective respectively living lusaka capital associated higher odds perceiving online counselling effective client results showed older clients lower odds prepared counsellor prepared increased odds online counselling perceived effective researchers conclude online counselling context developing country ineffective cost internet connection multiplicity information communication technology ict channels low digital literacy lack knowledge experience using platforms