Guglielmo Bonaccorsi|Anna Romiti|Francesca Ierardi|Massimo Innocenti|Marco Del Riccio|Silvia Frandi|Letizia Bachini|Patrizio Zanobini|Fabrizio Gemmi|Chiara Lorini
Health-Literate Healthcare Organizations and Quality of Care in Hospitals: A Cross-Sectional Study Conducted in Tuscany
University of Florence|University of Florence|University of Florence|University of Florence|University of Florence|University of Florence|University of Florence
concept healthliterate healthcare organization hlho concerns strategies healthcare organizations make easier people navigate understand use information services take care health aims study validate hlho10 questionnaire italian language measure degree implementation 10 attributes hlhos sample hospitals placed tuscany assess association degree implementation 10 attributes hlhos perceived quality care crosssectional study data collected using selfadministered questionnaire including three sections descriptive section section focused perceived quality italian version hlho10 questionnaire total amount 405 healthcare managers answered questionnaire 549 analysis shows hlho score significantly associated type hospitals accredited private hospitals higher hlho scores moreover perceived quality increases increasing hlho score highest coefficient local public hospitals conclusion organizational health literacy culture integral element management improve quality care