Harvey Newnham|Anna Barker|Edward Ritchie|Karen Hitchcock|Harry Gibbs|Sara Holton
Discharge communication practices and healthcare provider and patient preferences, satisfaction and comprehension: A systematic review
Monash University|Alfred Health|Monash University|Alfred Health|Alfred Health|Monash University|Alfred Health|Monash University
systematically review available evidence hospital discharge communication practices identify practices preferred patients healthcare providers improved patient provider satisfaction increased patients understanding medical conditionovid medline web science proquest pubmed cinahl plusdatabases searched peerreviewed englishlanguage papers published august 2016 empirical research using quantitative qualitative methods reference lists papers meeting inclusion criteria searched identify papersof 3489 articles identified 30 met inclusion criteria reviewedmuch research date focused use printed material personbased discharge communication methods including verbal instructions either person via telephone calls several studies examined use information technology computergenerated videobased discharge communication practices utilizing technology deliver discharge information preferred healthcare providers patients improves patients understanding medical condition discharge instructionswelldesigned solutions may improve communication coordination retention information lead improved outcomes patients families caregivers primary healthcare providers well expediting task hospital staff