Sarah Iribarren|William Brown|Rebecca Giguere|Patricia W. Stone|Rebecca Schnall|Nancy Staggers|Alex Carballo?Diéguez
Scoping review and evaluation of SMS/text messaging platforms for mHealth projects or clinical interventions
Columbia University|Neurobehavioral Systems|University of Washington|San Francisco AIDS Foundation|University of California, San Francisco|San Francisco General Hospital|New York Psychoanalytic Society and Institute|Columbia University|New York Psychoanalytic Society and Institute|Columbia University|Columbia University|Columbia University|University of Utah|New York Psychoanalytic Society and Institute|Columbia University
mobile technology supporting text messaging interventions tmis continues evolve presenting challenges researchers healthcare professionals need choose software solutions best meet program needs objective review systematically identify compare text messaging platforms summarize advantages disadvantages described peerreviewed literature scoping review conducted using four steps 1 identify currently available platforms online searches mhealth repositories 2 expand evaluation criteria mhealth mobile messaging toolkit integrate prior user experiences researchers 3 evaluate platforms functions features based expanded criteria vendor survey 4 assess documentation platform use peerreview literature platforms meeting inclusion criteria assessed independently three reviewers discussed consensus reached prisma guidelines followed report findings 1041 potentially relevant search results 27 platforms met inclusion criteria excluded platforms eg guides toolkits reports sms gateways 27 platforms 12 identified existing mhealth repositories 10 google searches five found expanded evaluation criteria included 22 items results indicate uniform presentation platform features functions often making difficult discern fourteen platforms reported open source 10 focused health care 16 tailored meet needs low resource settings mutually exclusive fifteen platforms doityourself setup programming required remainder required codingprogramming skills setups could built specification vendor frequently described features included data security access platform via cloudbased systems pay structures reported targeted endusers varied peerreviewed publications listed 6 27 platforms across 21 publications majority articles reported name platform used describe advantages disadvantages searching comparing mhealth platforms tmis remains challenge results review serve resource researchers healthcare professionals wanting integrate tmis health interventions steps identify compare assess advantages disadvantages outlined consideration expanded evaluation criteria used future researchers continued comprehensive platform tools integrated mhealth repositories detailed descriptions platform advantages disadvantages needed mhealth researchers publish findings expand body research tmi tools healthcare standardized descriptions features recommended vendor sites