Sulaimon T Adedokun, Sanni Yaya
Prevalence of oral rehydration solution use and its determinants in the treatment of diarrhea among under-five children in sub-Saharan Africa
PloS one
although identified key competency domain needed area professional development interpersonal communication breast cancer care patient navigation understudied moreover patientnavigator relationship may influenced interpersonal communication skills behaviors patient navigator paper reports interpretation step concept mapping study key stakeholders shared perspectives six identified interpersonal communication components breast cancer care patient navigation study utilized concept mapping communityengaged mixed method approach conducting brainstorming sorting concept mapping analysis sixcluster concept map interpersonal communication breast cancer care patient navigation identified interpretation sessions participant group patients patient navigators administrators allowed naming indepth exploration six clusters sessions led facilitator pi audio recorded transcribed six 2h interpretation sessions conducted 21 participants including patients breast cancer breast cancer patient navigators lay medically trained patient navigation administrators western pennsylvania group consensus process six clusters named participants identified six identified components essential patient navigation ability build patientcentered trust relationships maintain professional communication impactful components patientnavigator relationship findings validate importance interpersonal skills behaviors patient navigators breast cancer care findings inform patient navigation role description competencies development curriculum training metrics evaluation