Kiara K. Spooner|Jason L. Salemi|Hamisu M. Salihu|Roger Zoorob
eHealth patient-provider communication in the United States: interest, inequalities, and predictors
Baylor College of Medicine|Baylor College of Medicine|Baylor College of Medicine|Baylor College of Medicine
healthrelated internet use ehealth technologies including online patientprovider communication ppc continually integrated health care environments study aimed describe sociodemographic health internetrelated correlates influence adult patients interest electronic exchange medical information health care providers united statesnationally representative crosssectional data 2014 health information national trends survey n 3677 analyzed descriptive statistics multivariable regression analyses performed examine associations patientlevel characteristics online ppc behavior interestsmost respondents internet users 828 615 information seekers designated internet first source health information younger respondents 50 years hispanics higherincome households perceiving access personal health information important likely interested online ppc despite varying levels patient interest 685 online ppc last year however internet users odds ratio 287 95 ci 135608 college graduates 292 95 ci 142599 frequent provider visits 194 95 ci 102371 higher likelihood online ppc via email fax hispanics higherincome households 23 times likely communicate via text messaging phonemobile appspatients interest display online ppcrelated behaviors vary age raceethnicity education income internet accessbehaviors information type findings inform efforts aimed improving use adoption ehealth technologies may contribute reduction communication inequalities health care disparities