José António Nhavoto|Åke Grönlund|Gunnar O. Klein
Mobile health treatment support intervention for HIV and tuberculosis in Mozambique: Perspectives of patients and healthcare workers
Örebro University|Eduardo Mondlane University|Örebro University|Örebro University
studies conducted developing countries using sms communicate patients reduce number missed appointments improve retention treatment however scaled one possible reason could patients staff dissatisfied method way paper reports study patients healthcare workers hcw views mhealth intervention aiming support retention antiretroviral therapy art tuberculosis tb treatment mozambiquethe study conducted five healthcare centres mozambique automated sms health promotions reminders sent patients rct total 141 patients 40 hcws interviewed respondents rated usefulness perceived benefits ease use satisfaction risks sms system using likert scale questionnaire semistructured interview guide followed interviews transcribed thematic analysis conductedboth patients hcw found sms system useful reliable highly rated positive effects reducing number failures collect medication avoiding missing appointments patients confidence system high perceived system improve communication healthcare provider patient assist education motivation automatic recognition questions patients provision appropriate answers unique feature system especially appreciated majority would recommend system patients healthcare centres risks also mentioned mostly hcw unintentional disclosure health status cases patients use shared phonesthe results suggest sms technology hiv tb used transmit reminders appointments medications motivational texts health education increase retention care measures must taken reduce risks privacy intrusion main obstacle scaling systems kind