Constance Johnson|Todd R. Johnson|Jiajie Zhang
A user-centered framework for redesigning health care interfaces
The University of Texas MD Anderson Cancer Center|The University of Texas Health Science Center at Houston|The University of Texas Health Science Center at Houston
numerous health care systems designed without consideration usercentered design guidelines consequently systems created ad hoc users dissatisfied often systems abandoned waste human resources economic resources well order salvage systems combined different methods area computer science cognitive science psychology humancomputer interaction formulate framework guiding redesign process paper provides review different methods involved process presents life cycle redesign approach following description methods present case study shows successfully applied example use framework comparison original redesigned interfaces showed improvements system usefulness information quality interface quality