Kamyar Kianpour|Ahmad Jusoh|Abbas Mardani|Dalia Štreimikien?|Fausto Cavallaro|Khalil Md Nor|Edmundas Kazimieras Zavadskas
Factors Influencing Consumers’ Intention to Return the End of Life Electronic Products through Reverse Supply Chain Management for Reuse, Repair and Recycling
University of Technology Malaysia|University of Technology Malaysia|University of Technology Malaysia|Lithuanian Energy Institute|University of Molise|University of Technology Malaysia|Vilnius Gediminas Technical University
resource depletion population growth environmental problems force companies collect end life eol products reuse recycle refurbishment reverse supply chain management rscm success collecting eol products rscm depends customers participation intention objectives study 1 examine important factors influencing customers attitude participate rscm 2 examine important factors influencing customers subjective norm participate rscm 3 examine main factors influencing customers perceived behavioral control participate rscm 4 examine influence attitude subjective norms perceived behavioral control customers participation intention rscm decomposed theory planned behaviour dtpb chosen underpinning theory research research conducted employed quantitative approach nonprobability convenience sampling method used determine sample data collected using questionnaires partial least squaresstructural equation modeling plssem technique employed total 800 questionnaires distributed among customers electronic products malaysia finally questionnaire distributed among customers electronic retailer companies based convenience sampling method empirical results confirm consumers perception risk associated eol electronic products consumers ecological knowledge relative advantages associated reuse repair recycling influence attitude consumers return eol products reuse repair recycling producer