Anna Trunk|Hendrik Birkel|Evi Hartmann
On the current state of combining human and artificial intelligence for strategic organizational decision making
Friedrich-Alexander-Universität Erlangen-Nürnberg|Friedrich-Alexander-Universität Erlangen-Nürnberg|Friedrich-Alexander-Universität Erlangen-Nürnberg
abstract strategic organizational decision making todays complex world dynamic process characterized uncertainty therefore diverse groups responsible employees deal large amount variety information must acquired interpreted correctly deduce adequate alternatives technological potential artificial intelligence ai expected offer support although research regard still developing however technology designed capabilities beyond traditional machines effects division tasks definition roles established current humanmachine relationship discussed increasing awareness based systematic literature review combined content analysis article provides overview possibilities current research identifies integrating ai organizational decision making uncertainty findings summarized conceptual model first explains humans use ai decision making uncertainty identifies challenges preconditions consequences must considered research organizational structures choice ai application possibilities knowledge management extensive clear recommendation ethical frameworks despite defined crucial foundation missing addition ai traditional machines amplify problems inherent decisionmaking process rather help reduce result human responsibility increases capabilities needed use technology differ machines thus making education necessary findings make study valuable researchers practitioners