Declan French|Donal McKillop|Elaine Stewart
The effectiveness of smartphone apps in improving financial capability
Queen's University Belfast|Queen's University Belfast|Queen's University Belfast
study first assess whether smartphone apps utilised improve financially capable behavioursin study four smartphone apps packaged together title money matters provided working age members 1665 years largest credit union northern ireland derry credit unionthe smartphone apps consisted loan interest comparison app expenditure comparison app cash calendar app debt management appthe assessment methodology used randomised control trial rct uk financial capability outcome frameworks used set context assessmentfor receiving apps treatment group statistically significant improvements found number measures designed gauge financial knowledge understanding basic skills attitudes motivationsthese improvements translated better financially capable behaviours receiving apps likely keep track income expenditure proved resilient faced financial shock