Dana Ouellette
Subject Guides in Academic Libraries: A User-Centred Study of Uses and Perceptions/Les guides par sujets dans les bibliothèques académiques : une étude des utilisations et des perceptions centrée sur l'utilisateur
paper reports results qualitative research project investigates students use subject guides students like dislike subject guides indepth interviews 11 university students found students want subject guides clean simple although students use subject guides often might use subject guides specifically customized meet needs context designing subject guides students one size fit librarians consult students faculty assess needs wants create guides useful used