Karen Antell|Jie Huang
Subject Searching Success
Oklahoma Department of Libraries|University of Oklahoma|Oklahoma Department of Libraries|University of Oklahoma
subject searching opac problematic search types causing far greater difficulty patrons keyword searching knownitem searching study combines two methodologiestransaction log analysis user observation interviewsto examine reasons patrons failure use subject searching effectively transaction log analysis shows patrons rarely utilize correct complete subject terms retrieve zero results almost half searches furthermore user observation interviews reveal users generally unaware many tools services librarians created assist subject searching asking librarian help simply occur even searchers locate employ subject terms subject terms appear help much analysis observed searches reveals almost correlation finding subject term judging subject search successful authors discuss potential research justintime instruction online instruction tagging possible strategies improve patrons searching success