Kornelia Tancheva|Camille Andrews|Gail Steinhart
Library Instruction Assessment in Academic Libraries
Cornell University|Cornell University|Cornell University
summary determining best methods assessment library instruction program large research university challenging task albert r mann library cornell university library pilottested three methods formative summative assessment library instruction programattitudinal outcomesbased gapmeasureand determined key areas improvement program also benefits drawbacks method assessment attitudinal assessment guided program improvement areas marketing user satisfaction provide measurement learning outcomesbased assessment covers latter difficult achieve singlesession shortterm instruction gapmeasure assessment provide nuanced view patron instructor attitudes toward learning outcomes actual data achievement objectives authors determined combination three different types assessment address shortcomings single method alone provide better measure program whole