D Gentner, M J Rattermann, K D Forbus
The roles of similarity in transfer: separating retrievability from inferential soundness
Cognitive psychology
perhaps finest book quality ever writtennow updated give managers knowhow need manage quality next decade since publication third edition jurans classic 1974 entire field quality control undergone series unprecedented changesdue largely 1 intensified competition resulted huge loses market shares massive exports jobs 2 expanded government regulation accompanying growth number lawsuits size awards updated revised new edition offers readyreference form knowhow managers need industry todayand years aheadto keep quality competitive minimum cost