Adelia Carstens
Tailoring print materials to match literacy levels:A challenge for document designers and practitioners in adult literacy
abstract one three south africans aged 20 older completed primary school schooling communication specialists business writing public information documents need take cognisance fact committed producing documents meet needs skill levels different audiences also need basic understanding reading strategies highly skilled lessskilled readers awareness differences processing acceptance visuals skilled unskilled viewers ability translate relevant user variables textual variables article aimed giving overview important theories describe andor explain lowliterate audiences process react printed information match theories researchbased principles best practices designing readercentred public information documents outcome article comprehensive set design heuristics lowliteracy public information materials based relevant informationprocessing features derived literature reading comprehension visual literacy