Tobias Mettler|Roberto Pinto
Evolutionary paths and influencing factors towards digital maturity: An analysis of the status quo in Swiss hospitals
University of Lausanne|University of Bergamo
purpose study discuss term digital maturity based evidence emerging extensive longitudinal investigation study provides evidence regarding evolutionary paths influencing factors improvement potentials hospitals based comprehensive multiyear 20082014 data set obtained previously developed benchmarking maturity assessment tool conducted exploratorydescriptive path analyses detect structural patterns alternative explanations digital maturity swiss hospitals n 35 digital maturity relative subjective construct either improves worsens time bound perceptions health professionals seldom reaches final stage found hospitals strong internal focus digitalization conducted reactive way since digital maturity constantly flux health information technology hit appraisal hospitals suffers temporal variances due several factors enhancements ecosystem changes user base unforeseenunprepared system adaptations although different ways influence perceived digital maturity hospital promising way invest hardware software investments personnel development enhancements operations maintenance services show significant relation conclusion digital maturity hospitals organizational asset needs maintained nurtured time