3 1/2 Stars.  Yes I know it's not centrally located, it is not the biggest, flashiest nicest hotel out there but all I cared about after experiencing Planet Hollywood is good costumer service.  We had a horrible experience with costumer service in the planet Hollywood so we switched for Wynn (which was full) so stayed 1 night at Hard Rock Hotel.   Yes, it was all about customer service!   For my surprise customer service was sweet, gentle & nice. They really cared, room service was fast & efficient as well.   That aside, room was way more upscale than room in Planet Hollywood (comparing apples to apples).   Furniture were all contemporary & it had a flat HD TV. It also had a jacuzzi bath, new carpets & paint. And it was still close enough to our clubs.  The Casino was not super fancy shmancy, theme is a lil dull, people are defiantly something else yet down to earth.  We did not care about all of that coause this place made us feel at home!  I am usually not generous with my stars but Hard Rock Hotel, thank you for your help. You rock!!  Ohh & yes, I agree with Amy P, don't be friends with Carmen Electra unless you want to have bad hair. LOL  Yaaaaaallla bye!
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positive