In a fictional use case, illustrated in Figure 3, an inexperienced service technician
works in collaboration with an AI agent to repair a mobile phone. The AI agent analyzes
the broken mobile phone with object detection and queries the company’s knowledge
base to provide the service technician with relevant information while the service tech-
nician improves the analysis quality by validating the results and giving feedback on the
results to the AI agent.

Another design solution could be that after the AI agent identifies the problem, the
AI agent provides an interactive step-by-step guidance to the service technician where
the service technician can edit step descriptions by communicating with the AI agent.

4.3. Use case ‘Autonomous monitoring of animal wildlife’

Biodiversity is declining faster than at any time in human history [30], negatively im-
pacting human well-being and economic prosperity all over the planet. Reversing biodi-

E. van Zoelen et al. /
DevelopingTeamDesignPatternsfor HybridIntelligenceSystems