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Gender, Age, and Technology Education Influence the Adoption and Appropriation of LLMs

Manuscript submitted to ACM, 2023,

The demographics of LLM users may exhibit more complex patterns than is the case for other technologies: Other
studies have focused on larger timeframes of years, often within professional contexts [27], and may not describe
disruptive technologies. LLMs have disrupted society within months, which may influence related demographic patterns.
Knowing the impact of demographic factors is essential for achieving equitable use of novel technologies by
building up expertise and lowering access barriers. Magsamen-Conrad and Dillon [25] report that inter-generational
communication helps overcome age barriers, while West et al. [47] postulate technology education for closing the
gender gap. Moreover, efforts under the umbrella of the United Nations’ sustainability development goals 4 (Quality
Education) and 5 (Gender Equality) further push equity.
Adoptionand AppropriationofLLMs