For folks who got their accounts frozen, we have a very difficult time getting them unfrozen, he said. At the end of the day you sign a contract to deliver a service, and they clearly havent delivered the service to everybodys satisfaction, period, he said. "There's lots that they could be doing on this." Representatives from that agency, Bank of America and the federal Office of the Comptroller of the Currency all declined to comment on the investigation. State lawmakers grilled Bank of America representatives at a hearing in January about reports of poor customer service, weak security features on the cards and what they saw as a lack of transparency about the fraud measures.
Frozen prices are unacceptable for just the same reasons that a bank would even interrogation for allegedly serving bad customers.
( z0 possible :ARG1 ( z1 accept :ARG1 ( z2 price :ARG1-of ( z3 freeze ) ) ) :ARG1-of ( z4 cause :ARG0 ( z5 reason :ARG1-of ( z6 same :ARG2 ( z7 reason :ARG0-of ( z8 cause :ARG1 ( z9 interrogate :ARG0 ( z10 bank ) :ARG2 ( z11 serve :ARG0 z10 :ARG1-of ( z12 allege ) :ARG2 ( z13 customer :ARG1-of ( z14 bad ) ) ) :mod ( z15 even ) ) ) ) :mod ( z16 just ) ) ) ) :polarity - )
(z0 / possible-01
    :ARG1 (z1 / accept-01
              :ARG1 (z2 / price-01
                        :ARG1-of (z3 / freeze-01)))
    :ARG1-of (z4 / cause-01
                 :ARG0 (z5 / reason
                           :ARG1-of (z6 / same-01
                                        :ARG2 (z7 / reason
                                                  :ARG0-of (z8 / cause-01
                                                               :ARG1 (z9 / interrogate-01
                                                                         :ARG0 (z10 / bank)
                                                                         :ARG2 (z11 / serve-02
                                                                                    :ARG0 z10
                                                                                    :ARG1-of (z12 / allege-01)
                                                                                    :ARG2 (z13 / customer
                                                                                               :ARG1-of (z14 / bad-02)))
                                                                         :mod (z15 / even))))
                                        :mod (z16 / just))))
    :polarity -)
Frozen prices are unacceptable for just the same reasons that a bank would even interrogation for allegedly serving bad customers .
z2 :ARG1-of z3
z0 :ARG1 z1
z1 :ARG1 z2
z0 :polarity 0
z6 :mod z16
z0 :ARG1-of z4
z4 :ARG0 z5
z5 :ARG1-of z6
z6 :ARG2 z7
z7 :ARG0-of z8
z9 :mod z15
z9 :ARG0 z10
z8 :ARG1 z9
z11 :ARG1-of z12
z9 :ARG2 z11
z11 :ARG0 z10
z13 :ARG1-of z14
z11 :ARG2 z13