For folks who got their accounts frozen, we have a very difficult time getting them unfrozen, he said. At the end of the day you sign a contract to deliver a service, and they clearly havent delivered the service to everybodys satisfaction, period, he said. "There's lots that they could be doing on this." Representatives from that agency, Bank of America and the federal Office of the Comptroller of the Currency all declined to comment on the investigation. State lawmakers grilled Bank of America representatives at a hearing in January about reports of poor customer service, weak security features on the cards and what they saw as a lack of transparency about the fraud measures.
Social Security Commission of America investigated the case of fraudrings
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