The organisation reports that it has recently seen a significant rise in the number of complaints and some of these involve modem connections being redirected, unbeknown to the users.
The organization doesn't keep detailed accounts of the complaints
It isn't known how they track them
( z1 keep :polarity - :ARG0 ( z2 organization ) :ARG1 ( z3 account :ARG1 ( z4 complain ) :ARG1-of ( z5 detail ) ) )