The organisation reports that it has recently seen a significant rise in the number of complaints and some of these involve modem connections being redirected, unbeknown to the users.
There was a rise in user  who knew the connections were being redirected
( z1 rise :ARG1 ( z2 person :ARG0-of ( z3 use ) :ARG0-of ( z4 know :ARG1 ( z5 redirect :ARG1 ( z6 connection ) ) ) ) )