Therefore I am very pleased to indicate to the member that within the next couple of weeks we will make available a service charge calculator free of charge on our website, Strategis, that will enable consumers to compare the charges levied against them by a variety of financial institutions and see in a very transparent and rapid way where the best services charges can be obtained.
The service calculator will be shipped by mail. 
The service calculator is available on the website, it is not a tangible item to be shipped in the mail. therefore my statement is incorrect. I'm not sure why it was difficult for the system. 
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