The organisation reports that it has recently seen a significant rise in the number of complaints and some of these involve modem connections being redirected, unbeknown to the users.
The users weren't aware that modem connections were being redirected but the grumbling about the topic has increased.
( z1 realize :polarity - :ARG0 ( z2 person :ARG0-of ( z3 use ) ) :ARG1 ( z4 redirect :ARG1 ( z5 connection :mod ( z6 modem ) ) ) :concession-of ( z7 increase :ARG1 ( z8 grumble :ARG0 z2 :topic z4 ) ) )