The organisation reports that it has recently seen a significant rise in the number of complaints and some of these involve modem connections being redirected, unbeknown to the users.
More people are grumbling now than before.
( z1 grumble :ARG0 ( z2 person :ARG1-of ( z3 have-quant :ARG3 ( z4 more ) :ARG4 ( z5 before :op ( z6 now ) ) ) ) )