Mixed Chain-of-Psychotherapies for Emotional Support Chatbot
<|reference_start|>Mixed Chain-of-Psychotherapies for Emotional Support Chatbot: In the realm of mental health support chatbots, it is vital to show empathy and encourage self-exploration to provide tailored solutions. However, current approaches tend to provide general insights or solutions without fully understanding the help-seeker's situation. Therefore, we propose PsyMix, a chatbot that integrates the analyses of the seeker's state from the perspective of a psychotherapy approach (Chain-of-Psychotherapies, CoP) before generating the response, and learns to incorporate the strength of various psychotherapies by fine-tuning on a mixture of CoPs. Through comprehensive evaluation, we found that PsyMix can outperform the ChatGPT baseline, and demonstrate a comparable level of empathy in its responses to that of human counselors.<|reference_end|>
@article{chen2024mixed,
    title={Mixed Chain-of-Psychotherapies for Emotional Support Chatbot},
    author={Siyuan Chen, Cong Ming, Zhiling Zhang, Yanyi Chen, Kenny Q. Zhu,
  Mengyue Wu},
    journal={arXiv preprint arXiv:2409.19533},
    year={2024},
    archivePrefix={arXiv},
    eprint={2409.19533},
    primaryClass={cs.CL}
}