Influence of Personality and Communication Behavior of a Conversational Agent on User Experience and Social Presence in Augmented Reality
<|reference_start|>Influence of Personality and Communication Behavior of a Conversational Agent on User Experience and Social Presence in Augmented Reality: A virtual embodiment can benefit conversational agents, but it is unclear how their personalities and non-verbal behavior influence the User Experience and Social Presence in Augmented Reality (AR). We asked 30 users to converse with a virtual assistant who gives recommendations about city activities. The participants interacted with two different personalities: Sammy, a cheerful blue mouse, and Olive, a serious green human-like agent. Each was presented with two body languages - happy/friendly and annoyed/unfriendly. We conclude how agent representation and humor affect User Experience aspects, and that body language is significant in the evaluation and perception of the AR agent.<|reference_end|>
@article{koleva2024influence,
    title={Influence of Personality and Communication Behavior of a Conversational
  Agent on User Experience and Social Presence in Augmented Reality},
    author={Katerina Koleva, Maurizio Vergari, Tanja Koji'c, Sebastian M"oller,
  Jan-Niklas Voigt-Antons},
    journal={arXiv preprint arXiv:2403.09883},
    year={2024},
    archivePrefix={arXiv},
    eprint={2403.09883},
    primaryClass={cs.HC}
}