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# ALT.com Help
[What is the purpose of ALT.com?](/p/help.cgi?answer=14&category=GENERAL_INFORMATION) [Is ALT.com really free?](/p/help.cgi?answer=15&category=GENERAL_INFORMATION) [How do I know if the members on this site are not fake?](/p/help.cgi?answer=16&category=GENERAL_INFORMATION) [What is the difference between entering as a guest and entering as a member?](/p/help.cgi?answer=17&category=GENERAL_INFORMATION) [How do I contact members?](/p/help.cgi?answer=18&category=ONCE_I_JOIN) [How do I search for other members?](/p/help.cgi?answer=19&category=ONCE_I_JOIN) [How do I get email from other members?](/p/help.cgi?answer=20&category=ONCE_I_JOIN) [What if it says my password is incorrect?](/p/help.cgi?answer=22&category=ONCE_I_JOIN) [I'm not getting my password or other emails from ALT.com!](/p/help.cgi?answer=155&category=ONCE_I_JOIN)
[I'm not getting my password or other emails from ALT.com!](/p/help.cgi?answer=155&category=ONCE_I_JOIN)
[How do I contact your Customer Service Department?](/p/help.cgi?contact=1)
[How do I submit a suggestion for improvement?](/p/help.cgi?mailtype=16&contact=2)

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