The app itself is pretty good. My issue came from having difficulties canceling my subscription. I described everything I was doing to try to do it, what I was seeing instead of the option to unsubscribe, etc. The solution suggested did not help, so I described the situation further. The next response came from a different person, who suggested a method I had already mentioned was not working for me. After I replied again, I never got another response. I just figured out what the issue was, but I couldn't do so before getting charged again. Disappointed in the customer service.