we are taking additional precautions within our profit centers , including enhanced cleaning procedures and physical distancing measures , to ensure the safety of our clients and our associates . 63 a provision in the coronavirus aid , relief and economic security act ( `` cares act `` ) created the paycheck protection program ( `` ppp `` ) , which is administered by the small business administration ( `` sba `` ) . the ppp is intended to provide loans to small businesses to pay their employees , rent , mortgage interest and utilities . the loans may be forgiven conditioned upon the client providing payroll documentation evidencing their compliant use of funds and otherwise complying with the terms of the program . the bank is an approved sba lender and began accepting applications for the program on april 3 , 2020. as of december 31 , 2020 , we held 423 ppp loans for a total of $ 142.9 million with an average loan size of $ 0.3 million . as of february 28 , 2021 , the company had submitted 509 loans with original loan amounts of $ 142.0 million to the sba for forgiveness and had received forgiveness on 456 loans totaling $ 78.5 million all related to the first round of the ppp . on january 11 , 2021 the sba reopened the ppp , to first draw ppp loans and began accepting applications for second draw ppp loans on january 13 , 2021. the bank began accepting applications for the reopened program on january 19 , 2021. as of february 28 , 2021 , we had received 660 applications for the newest round of ppp loans from borrowers for $ 91.4 million with an average loan size of $ 0.1 million ; of the applications received , 410 applications for $ 68.7 million have been approved and funded by the sba under the reopened program . as a result of the covid-19 pandemic , a loan modification program was designed and implemented to assist our clients experiencing financial stress resulting from the economic impacts caused by the global pandemic . the company has offered loan extensions , temporary payment moratoriums , and financial covenant waivers for commercial and consumer borrowers impacted by the pandemic who have a pass risk rating and have not been delinquent over 30 days on payments in the last two years . the company had eighty-nine loans across multiple industries in the amount of $ 160.8 million of loans that took part in the company 's covid loan modification program . no loans in the loan modification program were delinquent according to bank policy as of december 31 , 2020. two loans , in the aggregate amount of $ 2.1 million , were still in the modification period as of december 31 , 2020. the cares act provides banks optional , temporary relief from accounting for certain loan modifications as a troubled debt restructuring ( `` tdr `` ) . the modifications must be related to the adverse effects of covid-19 , and certain other criteria are required to be met in order to apply the relief . interagency guidance from the federal reserve and the fdic confirmed with the fasb that short-term modifications made on a good faith basis in response to covid-19 to borrowers who were current prior to any relief , are not to be considered tdrs . we believe our loan modification program satisfies the applicable requirements . the company will continue to closely monitor the performance of covid-19 impacted clients . additionally , the company will continue to review and revise its provision for loan losses as more information becomes available including the resolution of certain uncertainties some of our impacted clients face related to the government mandated shutdowns and shelter-in-place orders and the resulting financial stress . the extent to which the covid-19 pandemic and government actions taken in response to the pandemic will impact our operations and financial results is highly uncertain . the company is also lending under the federal reserve 's main street lending program ( `` mslp `` ) to support lending to small and medium-sized for profit businesses and nonprofit organizations that were in sound financial condition before the onset of the covid-19 pandemic . as of december 31 , 2020 , the company had six loans with a balance held by the bank of $ 6.6 million . these loans represent 4.5 % of the commercial and industrial line . further details of the mslp are provided in note 5 – loans and the allowance for loan losses of the accompanying notes to the consolidated financial statements . primary factors used to evaluate the results of operations as a financial institution , we manage and evaluate various aspects of both our results of operations and our financial condition . we evaluate the comparative levels and trends of the line items in our consolidated balance sheets and statements of income as well as various financial ratios that are commonly used in our industry . the primary factors we use to evaluate our results of operations include net interest income , non-interest income and non-interest expense . net interest income net interest income represents interest income less interest expense . we generate interest income on interest-earning assets , primarily loans and available-for-sale securities . we incur interest expense on interest-bearing liabilities , primarily interest-bearing deposits and borrowings . to evaluate net interest income , we measure and monitor : ( i ) yields on loans , available-for-sale securities and other interest-earning assets ; ( ii ) the costs of deposits and other funding sources ; 64 ( iii ) the rates incurred on borrowings and other interest-bearing liabilities ; and ( iv ) the regulatory risk weighting associated with the assets . interest income is primarily impacted by loan growth and loan repayments , along with changes in interest rates on the loans . story_separator_special_tag the table below presents the significant categories of our non-interest income for the year ended december 31 , 2020 and 2019. replace_table_token_10_th * not meaningful ​ trust and investment management fees — for the year ended december 31 , 2020 compared to the same period in 2019 , our trust and investment management fees remained relatively unchanged . net gain on mortgage loans — for the year ended december 31 , 2020 compared to the year ended december 31 , 2019 , our net gain on mortgage loans increased by $ 18.7 million , or 176.6 % , to $ 29.3 million . for the year ended december 31 , 2020 and 2019 , our origination volume of mortgage loans was $ 1.33 billion and $ 640.6 million , respectively . the net gain on sale of loans will fluctuate with the amount and type of loans sold and market conditions . the increase in gain on mortgage loans for the year ended december 31 , 2020 compared to 2019 was primarily related to the increase in origination volume in 2020 compared to 2019. the increase in origination volume in 2020 was primarily 70 related to lower market rates driving an increase in refinance activity , a strong residential real estate market in our footprint , and management 's commitment and ability to capitalize on the mortgage environment . bank fees — for the year ended december 31 , 2020 compared to the same period in 2019 , our bank fees increased by $ 0.1 million or 12.5 % mostly related to additional fees on mslp loans . risk management and insurance fees — risk management fees include fees earned by our risk management product group as a result of assisting clients with obtaining life insurance policies and fees from the trailing annuity revenue streams . for the years ended december 31 , 2020 and 2019 , the company recognized $ 1.2 million of risk management fees . net gain on sale of securities/assets — for the year ended december 31 , 2020 , the company did not sell securities/assets . for the year ended december 31 , 2019 , the company recognized a net gain on sale of securities of $ 0.1 million and a net gain on sale of assets of $ 0.2 million related to the sale of our third party administrator services . provision for loan losses we have a dedicated problem loan resolution team comprised of associates from our credit , senior leadership , risk and accounting teams that meets frequently to ensure that watch list and problem credits are identified early and actively managed . we work to identify potential losses in a timely manner and proactively manage the problem credits to minimize losses . for the year ended december 31 , 2020 , we recorded $ 4.7 million of provision for loan losses , primarily resulting from an increase based on the additional variability surrounding the loan modifications made during the second quarter along with increased economic uncertainty related to the impact of the covid-19 pandemic and overall loan growth . the company has increased loan level reviews and portfolio monitoring to address the changing environment . we identified clients who could be more highly impacted by the recent covid-19 pandemic and economic disruption and are meeting regularly with them . the analysis reviewed the borrowers in industries we believe may be more impacted including those the lenders believed would have one or more of the following characteristics : greater than 50 % probability of a downgrade , a covenant violation or 20 % reduction in collateral position . the company receives and reviews current financial data and cash flow forecasts from borrowers with loan modification agreements . management believes the financial strength of the bank 's clientele and the diversity of the portfolio continues to mitigate the credit risk within the portfolio . only two loans remained on modified terms at december 31 , 2020. non-interest expense the year ended december 31 , 2020 compared with the year ended december 31 , 2019 . the increase in non-interest expense of 10.7 % to $ 59.5 million for the year ended december 31 , 2020 , was primarily due to higher salaries and employee benefits expense , higher professional services expense , offset partially by a reduction in goodwill impairment charges . 71 the table below presents the significant categories of our non-interest expense for the periods noted : replace_table_token_11_th * not meaningful ​ salaries and employee benefits— the increase in salaries and employee benefits of $ 3.0 million , or 9.4 % , was primarily related to added personnel from the branch acquisition and to support the growth in our mortgage segment , and an increase in incentive compensation accruals driven by the strong financial performance of the company . these increases were partially offset by $ 2.9 million in deferred compensation in the form of loan origination costs related to ppp loan originations during 2020. occupancy and equipment— the increase in occupancy and equipment of $ 0.4 million , or 8.0 % , was primarily driven by the addition of one full service profit center and the closing of two branch locations which were acquired in the branch acquisition . professional services— the increase in professional services of $ 1.5 million , or 43.1 % , was primarily driven by additional fdic insurance expense related to our balance sheet growth , transaction expenses related to the branch acquisition , and an fdic assessment credit offsetting expense in the year ended december 31 , 2019. data processing— the increase in data processing costs of $ 0.9 million , or 30.5 % , was primarily driven by an increase in core systems cost as a result of an increase in accounts and transactions related to the branch acquisition and growth in our mortgage segment . marketing— the increase was driven by higher corporate advertising and agency related expenses , offset partially by lower

capital resources total shareholders ' equity increased $ 27.3 million , or 21.4 % , to $ 155.0 million as of december 31 , 2020 compared to december 31 , 2019. the increase is primarily due to net income of $ 24.5 million , $ 2.5 million of stock-based compensation charges , and other comprehensive income , net of tax of $ 0.8 million . during the year ended december 31 , 2020 , the bank 's capital was also positively impacted by $ 3.7 million following the closure of the capital management segment as a result of the bank assuming the remaining goodwill of first western capital management . these increases were partially offset by stock repurchases of $ 0.4 million and $ 0.3 million of share awards settled . on november 3 , 2020 , the company announced that its board of directors authorized the repurchase of up to 400,000 shares of the company 's common stock , no par value , from time to time , within one year ( the `` 2020 repurchase plan '' ) and that the board of governors of the federal reserve system advised the company that it has no objection to the company 's 2020 repurchase plan . the company may repurchase shares in privately negotiated transactions , in the open 88 market , including pursuant to any trading plan that may be adopted in accordance with rule 10b5-1 promulgated by the securities and exchange commission , or otherwise in a manner that complies with applicable federal securities laws .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```capital resources total shareholders ' equity increased $ 27.3 million , or 21.4 % , to $ 155.0 million as of december 31 , 2020 compared to december 31 , 2019. the increase is primarily due to net income of $ 24.5 million , $ 2.5 million of stock-based compensation charges , and other comprehensive income , net of tax of $ 0.8 million . during the year ended december 31 , 2020 , the bank 's capital was also positively impacted by $ 3.7 million following the closure of the capital management segment as a result of the bank assuming the remaining goodwill of first western capital management . these increases were partially offset by stock repurchases of $ 0.4 million and $ 0.3 million of share awards settled . on november 3 , 2020 , the company announced that its board of directors authorized the repurchase of up to 400,000 shares of the company 's common stock , no par value , from time to time , within one year ( the `` 2020 repurchase plan '' ) and that the board of governors of the federal reserve system advised the company that it has no objection to the company 's 2020 repurchase plan . the company may repurchase shares in privately negotiated transactions , in the open 88 market , including pursuant to any trading plan that may be adopted in accordance with rule 10b5-1 promulgated by the securities and exchange commission , or otherwise in a manner that complies with applicable federal securities laws .
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 Suspicious Activity Report : we are taking additional precautions within our profit centers , including enhanced cleaning procedures and physical distancing measures , to ensure the safety of our clients and our associates . 63 a provision in the coronavirus aid , relief and economic security act ( `` cares act `` ) created the paycheck protection program ( `` ppp `` ) , which is administered by the small business administration ( `` sba `` ) . the ppp is intended to provide loans to small businesses to pay their employees , rent , mortgage interest and utilities . the loans may be forgiven conditioned upon the client providing payroll documentation evidencing their compliant use of funds and otherwise complying with the terms of the program . the bank is an approved sba lender and began accepting applications for the program on april 3 , 2020. as of december 31 , 2020 , we held 423 ppp loans for a total of $ 142.9 million with an average loan size of $ 0.3 million . as of february 28 , 2021 , the company had submitted 509 loans with original loan amounts of $ 142.0 million to the sba for forgiveness and had received forgiveness on 456 loans totaling $ 78.5 million all related to the first round of the ppp . on january 11 , 2021 the sba reopened the ppp , to first draw ppp loans and began accepting applications for second draw ppp loans on january 13 , 2021. the bank began accepting applications for the reopened program on january 19 , 2021. as of february 28 , 2021 , we had received 660 applications for the newest round of ppp loans from borrowers for $ 91.4 million with an average loan size of $ 0.1 million ; of the applications received , 410 applications for $ 68.7 million have been approved and funded by the sba under the reopened program . as a result of the covid-19 pandemic , a loan modification program was designed and implemented to assist our clients experiencing financial stress resulting from the economic impacts caused by the global pandemic . the company has offered loan extensions , temporary payment moratoriums , and financial covenant waivers for commercial and consumer borrowers impacted by the pandemic who have a pass risk rating and have not been delinquent over 30 days on payments in the last two years . the company had eighty-nine loans across multiple industries in the amount of $ 160.8 million of loans that took part in the company 's covid loan modification program . no loans in the loan modification program were delinquent according to bank policy as of december 31 , 2020. two loans , in the aggregate amount of $ 2.1 million , were still in the modification period as of december 31 , 2020. the cares act provides banks optional , temporary relief from accounting for certain loan modifications as a troubled debt restructuring ( `` tdr `` ) . the modifications must be related to the adverse effects of covid-19 , and certain other criteria are required to be met in order to apply the relief . interagency guidance from the federal reserve and the fdic confirmed with the fasb that short-term modifications made on a good faith basis in response to covid-19 to borrowers who were current prior to any relief , are not to be considered tdrs . we believe our loan modification program satisfies the applicable requirements . the company will continue to closely monitor the performance of covid-19 impacted clients . additionally , the company will continue to review and revise its provision for loan losses as more information becomes available including the resolution of certain uncertainties some of our impacted clients face related to the government mandated shutdowns and shelter-in-place orders and the resulting financial stress . the extent to which the covid-19 pandemic and government actions taken in response to the pandemic will impact our operations and financial results is highly uncertain . the company is also lending under the federal reserve 's main street lending program ( `` mslp `` ) to support lending to small and medium-sized for profit businesses and nonprofit organizations that were in sound financial condition before the onset of the covid-19 pandemic . as of december 31 , 2020 , the company had six loans with a balance held by the bank of $ 6.6 million . these loans represent 4.5 % of the commercial and industrial line . further details of the mslp are provided in note 5 – loans and the allowance for loan losses of the accompanying notes to the consolidated financial statements . primary factors used to evaluate the results of operations as a financial institution , we manage and evaluate various aspects of both our results of operations and our financial condition . we evaluate the comparative levels and trends of the line items in our consolidated balance sheets and statements of income as well as various financial ratios that are commonly used in our industry . the primary factors we use to evaluate our results of operations include net interest income , non-interest income and non-interest expense . net interest income net interest income represents interest income less interest expense . we generate interest income on interest-earning assets , primarily loans and available-for-sale securities . we incur interest expense on interest-bearing liabilities , primarily interest-bearing deposits and borrowings . to evaluate net interest income , we measure and monitor : ( i ) yields on loans , available-for-sale securities and other interest-earning assets ; ( ii ) the costs of deposits and other funding sources ; 64 ( iii ) the rates incurred on borrowings and other interest-bearing liabilities ; and ( iv ) the regulatory risk weighting associated with the assets . interest income is primarily impacted by loan growth and loan repayments , along with changes in interest rates on the loans . story_separator_special_tag the table below presents the significant categories of our non-interest income for the year ended december 31 , 2020 and 2019. replace_table_token_10_th * not meaningful ​ trust and investment management fees — for the year ended december 31 , 2020 compared to the same period in 2019 , our trust and investment management fees remained relatively unchanged . net gain on mortgage loans — for the year ended december 31 , 2020 compared to the year ended december 31 , 2019 , our net gain on mortgage loans increased by $ 18.7 million , or 176.6 % , to $ 29.3 million . for the year ended december 31 , 2020 and 2019 , our origination volume of mortgage loans was $ 1.33 billion and $ 640.6 million , respectively . the net gain on sale of loans will fluctuate with the amount and type of loans sold and market conditions . the increase in gain on mortgage loans for the year ended december 31 , 2020 compared to 2019 was primarily related to the increase in origination volume in 2020 compared to 2019. the increase in origination volume in 2020 was primarily 70 related to lower market rates driving an increase in refinance activity , a strong residential real estate market in our footprint , and management 's commitment and ability to capitalize on the mortgage environment . bank fees — for the year ended december 31 , 2020 compared to the same period in 2019 , our bank fees increased by $ 0.1 million or 12.5 % mostly related to additional fees on mslp loans . risk management and insurance fees — risk management fees include fees earned by our risk management product group as a result of assisting clients with obtaining life insurance policies and fees from the trailing annuity revenue streams . for the years ended december 31 , 2020 and 2019 , the company recognized $ 1.2 million of risk management fees . net gain on sale of securities/assets — for the year ended december 31 , 2020 , the company did not sell securities/assets . for the year ended december 31 , 2019 , the company recognized a net gain on sale of securities of $ 0.1 million and a net gain on sale of assets of $ 0.2 million related to the sale of our third party administrator services . provision for loan losses we have a dedicated problem loan resolution team comprised of associates from our credit , senior leadership , risk and accounting teams that meets frequently to ensure that watch list and problem credits are identified early and actively managed . we work to identify potential losses in a timely manner and proactively manage the problem credits to minimize losses . for the year ended december 31 , 2020 , we recorded $ 4.7 million of provision for loan losses , primarily resulting from an increase based on the additional variability surrounding the loan modifications made during the second quarter along with increased economic uncertainty related to the impact of the covid-19 pandemic and overall loan growth . the company has increased loan level reviews and portfolio monitoring to address the changing environment . we identified clients who could be more highly impacted by the recent covid-19 pandemic and economic disruption and are meeting regularly with them . the analysis reviewed the borrowers in industries we believe may be more impacted including those the lenders believed would have one or more of the following characteristics : greater than 50 % probability of a downgrade , a covenant violation or 20 % reduction in collateral position . the company receives and reviews current financial data and cash flow forecasts from borrowers with loan modification agreements . management believes the financial strength of the bank 's clientele and the diversity of the portfolio continues to mitigate the credit risk within the portfolio . only two loans remained on modified terms at december 31 , 2020. non-interest expense the year ended december 31 , 2020 compared with the year ended december 31 , 2019 . the increase in non-interest expense of 10.7 % to $ 59.5 million for the year ended december 31 , 2020 , was primarily due to higher salaries and employee benefits expense , higher professional services expense , offset partially by a reduction in goodwill impairment charges . 71 the table below presents the significant categories of our non-interest expense for the periods noted : replace_table_token_11_th * not meaningful ​ salaries and employee benefits— the increase in salaries and employee benefits of $ 3.0 million , or 9.4 % , was primarily related to added personnel from the branch acquisition and to support the growth in our mortgage segment , and an increase in incentive compensation accruals driven by the strong financial performance of the company . these increases were partially offset by $ 2.9 million in deferred compensation in the form of loan origination costs related to ppp loan originations during 2020. occupancy and equipment— the increase in occupancy and equipment of $ 0.4 million , or 8.0 % , was primarily driven by the addition of one full service profit center and the closing of two branch locations which were acquired in the branch acquisition . professional services— the increase in professional services of $ 1.5 million , or 43.1 % , was primarily driven by additional fdic insurance expense related to our balance sheet growth , transaction expenses related to the branch acquisition , and an fdic assessment credit offsetting expense in the year ended december 31 , 2019. data processing— the increase in data processing costs of $ 0.9 million , or 30.5 % , was primarily driven by an increase in core systems cost as a result of an increase in accounts and transactions related to the branch acquisition and growth in our mortgage segment . marketing— the increase was driven by higher corporate advertising and agency related expenses , offset partially by lower

