we continue to develop initiatives to build strong relationships with consumers , dental , veterinary and skin health professionals and traditional and ecommerce retailers . in addition , we continue to invest behind our brands , not just in terms of advertising , but also to build key growth capabilities in areas such as innovation and data and analytics . we also continue to broaden our ecommerce offerings , including direct-to-consumer and subscription services . we continue to believe that growth opportunities are greater in those areas of the world in which economic development and rising consumer incomes expand the size and number of markets for the company 's products . we are also working to integrate our sustainability strategy across our organization . we are also changing the way we work to drive growth and how we approach innovation to respond to the dynamic retail landscape and the evolving preferences of our customers and consumers . the retail landscape , the ease of new entrants into the market in many of our categories and the evolving preferences of our customers and consumers demand that we work differently and faster in an agile , authentic and culturally relevant manner to drive innovation . 20 ( dollars in millions except per share amounts ) the investments needed to support growth are developed through continuous , company-wide initiatives to lower costs and increase effective asset utilization . through these initiatives , which are referred to as our funding-the-growth initiatives , we seek to become even more effective and efficient throughout our businesses . these initiatives are designed to reduce costs associated with direct materials , indirect expenses , distribution and logistics , and advertising and promotional materials , among other things , and encompass a wide range of projects , examples of which include raw material substitution , reduction of packaging materials , consolidating suppliers to leverage volumes and increasing manufacturing efficiency through sku reductions and formulation simplification . we also continue to prioritize our investments in high growth segments within our oral care , personal care and pet nutrition businesses , including by expanding our portfolio in premium skin health . 21 ( dollars in millions except per share amounts ) significant items impacting comparability on september 19 , 2019 , the company acquired laboratoires filorga cosmétiques s.a. ( “ filorga ” ) , a skin health business , for cash consideration of 1,548 ( approximately $ 1,712 ) . filorga is a premium anti-aging skin health brand focused primarily on facial care . the acquisition was financed with a combination of debt and cash . this acquisition is part of our strategy to focus on high growth segments within our oral care , personal care and pet nutrition businesses , including by expanding our portfolio in premium skin health . see note 3 , acquisitions to the consolidated financial statements for additional information . in december 2019 , the swiss government enacted changes to its corporate tax regime , which included , among other items , the repeal of certain preferential tax regimes and an increase to the cantonal tax rate for future periods . additionally , the government provided transition rules which allowed companies to record goodwill for tax purposes , partially offsetting the impact on cash taxes of the higher cantonal rate over the next ten years . as a result of these changes , the company recorded an estimated net benefit of $ 29 to the provision for income taxes . in 2019 , the company received a favorable judgment regarding certain value-added tax previously paid in brazil . as a result of the favorable judgment , during the fourth quarter of 2019 , the company filed an application with the brazilian government to recover value-added tax previously paid and recorded a benefit of $ 30 pretax ( $ 20 aftertax ) . the recovery will be utilized to offset corporate income tax payments in brazil in future periods . in january 2018 , the company acquired all of the outstanding equity interests of physicians care alliance , llc and elta md holdings , inc. , professional skin health businesses , for aggregate cash consideration of approximately $ 730. see note 3 , acquisitions to the consolidated financial statements for additional information . as a result of the enactment of the tax cuts and jobs act ( the “ tcja ” or “ u.s . tax reform ” ) , in the fourth quarter of 2017 , the company recorded a provisional charge of $ 275 based on its initial analysis of the tcja using information and estimates available as of february 15 , 2018 , the date on which the company filed its annual report on form 10-k for the year ended december 31 , 2017. during 2018 , the company finalized its assessment of the impact of the tcja and recognized an additional tax expense of $ 80 reflecting the impact of transition tax guidance issued by the u.s. treasury and the update of certain estimates and calculations based on information available through the end of 2018. our restructuring program , known as the “ global growth and efficiency program , ” concluded on december 31 , 2019 . the program 's initiatives were designed to help us ensure sustained solid worldwide growth in unit volume , organic sales , operating profit and earnings per share and to enhance our global leadership positions in our core businesses . substantially all initiatives under the program were implemented as of december 31 , 2019 . the initiatives under the global growth and efficiency program focused on the following areas : ▪ expanding commercial hubs ▪ extending shared business services and streamlining global functions ▪ optimizing global supply chain and facilities savings , substantially all of which have been realized , are projected to be in the range of $ 640 to $ 660 pretax ( $ 580 to $ 590 aftertax ) annually . story_separator_special_tag 30 ( dollars in millions except per share amounts ) net income attributable to colgate-palmolive company and earnings per share net income attributable to colgate-palmolive company was $ 2,367 , or $ 2.75 per share on a diluted basis , in 2019 compared to $ 2,400 , or $ 2.75 per share on a diluted basis , in 2018 . in 2019 and 2018 , net income attributable to colgate-palmolive company included aftertax charges related to the global growth and efficiency program . in 2019 , net income attributable to colgate-palmolive company also included aftertax acquisition-related costs , an aftertax benefit related to a value-added tax matter in brazil and a tax benefit related to swiss income tax reform . in 2018 , net income attributable to colgate-palmolive company also included a benefit from a foreign tax matter and a charge related to u.s. tax reform . see `` income taxes `` above for additional information . excluding the items described above in both periods , as applicable , net income attributable to colgate-palmolive company decreased 6 % to $ 2,440 in 2019 and diluted earnings per share decreased 5 % to $ 2.83 , as compared to 2018 . replace_table_token_14_th replace_table_token_15_th _ ( 1 ) the income tax effect on non-gaap items is calculated based upon the tax laws and statutory income tax rates applicable in the tax jurisdiction ( s ) of the underlying non-gaap adjustment . ( 2 ) the impact of non-gaap adjustments on diluted earnings per share may not necessarily equal the difference between “ gaap ” and “ non-gaap ” as a result of rounding . 31 ( dollars in millions except per share amounts ) segment results the company markets its products in over 200 countries and territories throughout the world in two product segments : oral , personal and home care ; and pet nutrition . the company evaluates segment performance based on several factors , including operating profit . the company uses operating profit as a measure of the operating segment performance because it excludes the impact of corporate-driven decisions related to interest expense and income taxes . oral , personal and home care north america replace_table_token_16_th net sales in north america increased 2.0 % in 2019 to $ 3,424 , as volume growth of 2.0 % and net selling price increases of 0.5 % were partially offset by negative foreign exchange of 0.5 % . organic sales in north america increased 2.5 % in 2019 . the increase in organic sales in north america in 2019 versus 2018 was due to increases in oral care , personal care and home care organic sales . the increase in oral care was primarily due to organic sales growth in the toothpaste category , partially offset by declines in organic sales in the manual toothbrush and mouthwash categories . the increase in personal care was primarily due to organic sales growth in the skin health , body wash and bar soap categories , partially offset by a decline in organic sales in the liquid hand soap category . the increase in home care was primarily due to organic sales growth in the liquid cleaner and fabric softener categories , partially offset by a decline in organic sales in the hand dish category . operating profit in north america decreased 5 % in 2019 to $ 982 , or 230 bps to 28.7 % of net sales . this decrease in operating profit as a percentage of net sales was due to a decrease in gross profit ( 130 bps ) , an increase in selling , general and administrative expenses ( 70 bps ) and an increase in other ( income ) expense , net ( 30 bps ) , all as a percentage of net sales . this decrease in gross profit was primarily due to higher raw and packaging material costs ( 300 bps ) , partially offset by cost savings from the company 's funding-the-growth initiatives ( 210 bps ) . this increase in selling , general and administrative expenses was due to increased advertising investment ( 50 bps ) and higher overhead expenses ( 20 bps ) . this increase in other ( income ) expense , net was primarily due to the write-off of certain fixed assets . 32 ( dollars in millions except per share amounts ) latin america replace_table_token_17_th net sales in latin america were $ 3,606 in 2019 , even with 2018 , as volume growth of 3.0 % and net selling price increases of 4.0 % were offset by negative foreign exchange of 7.0 % . volume gains were led by mexico , brazil and central america . organic sales in latin america increased 7.0 % in 2019 . the increase in organic sales in latin america in 2019 versus 2018 was due to increases in oral care , personal care and home care organic sales . the increase in oral care was primarily due to organic sales growth in the toothpaste and manual toothbrush categories . the increase in personal care was primarily due to organic sales growth in the bar soap and shampoo categories . the increase in home care was primarily due to organic sales growth in the liquid cleaner , fabric softener and hand dish categories . operating profit in latin america decreased 3 % in 2019 to $ 963 , or 90 bps to 26.7 % of net sales . this decrease in operating profit as a percentage of net sales was primarily due to an increase in selling , general and administrative expenses ( 80 bps ) , partially offset by an increase in gross profit ( 10 bps ) , both as a percentage of net sales . this increase in gross profit was primarily due to cost savings from the company 's funding-the-growth initiatives ( 240 bps ) and higher pricing , which were partially offset by higher raw and packaging material costs ( 360 bps

liquidity and capital resources the company expects cash flow from operations and debt issuances will be sufficient to meet foreseeable business operating and recurring cash needs ( including for debt service , dividends , capital expenditures , stock repurchases and acquisitions ) . the company believes its strong cash generation and financial position should continue to allow it broad access to global credit and capital markets . cash flow net cash provided by operations increased to $ 3,133 in 2019 as compared to $ 3,056 in 2018 , primarily due to improved working capital and lower income tax payments , which were partially offset by higher voluntary contributions to the company 's pension plans and lower net income . the company 's working capital as a percentage of net sales was ( 1.6 ) % in 2019 and ( 1.7 ) % in 2018 . this change in working capital as a percentage of net sales is primarily due to lower accrued income taxes , partially offset by the impact of the company 's adoption of the new lease accounting standard effective january 1 , 2019. see note 15 , leases to the consolidated financial statements for additional information . the company defines working capital as the difference between current assets ( excluding cash and cash equivalents and marketable securities , the latter of which is reported in other current assets ) and current liabilities ( excluding short-term debt ) . in the fourth quarter of 2012 , the company commenced the global growth and efficiency program . the program was expanded in 2014 , expanded and extended in each of 2015 and 2017 , and expanded again on october 31 , 2019 to take advantage of additional savings opportunities near the end of the program . the program concluded on december 31 , 2019 . substantially all initiatives under the program were implemented as of december 31 , 2019 . total program charges resulting from the global growth and efficiency program were $ 1,854 pretax ( $ 1,380 aftertax ) , in line with the previously disclosed range . approximately 80 % of total program charges resulting from the global growth and efficiency program resulted in cash expenditures .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```liquidity and capital resources the company expects cash flow from operations and debt issuances will be sufficient to meet foreseeable business operating and recurring cash needs ( including for debt service , dividends , capital expenditures , stock repurchases and acquisitions ) . the company believes its strong cash generation and financial position should continue to allow it broad access to global credit and capital markets . cash flow net cash provided by operations increased to $ 3,133 in 2019 as compared to $ 3,056 in 2018 , primarily due to improved working capital and lower income tax payments , which were partially offset by higher voluntary contributions to the company 's pension plans and lower net income . the company 's working capital as a percentage of net sales was ( 1.6 ) % in 2019 and ( 1.7 ) % in 2018 . this change in working capital as a percentage of net sales is primarily due to lower accrued income taxes , partially offset by the impact of the company 's adoption of the new lease accounting standard effective january 1 , 2019. see note 15 , leases to the consolidated financial statements for additional information . the company defines working capital as the difference between current assets ( excluding cash and cash equivalents and marketable securities , the latter of which is reported in other current assets ) and current liabilities ( excluding short-term debt ) . in the fourth quarter of 2012 , the company commenced the global growth and efficiency program . the program was expanded in 2014 , expanded and extended in each of 2015 and 2017 , and expanded again on october 31 , 2019 to take advantage of additional savings opportunities near the end of the program . the program concluded on december 31 , 2019 . substantially all initiatives under the program were implemented as of december 31 , 2019 . total program charges resulting from the global growth and efficiency program were $ 1,854 pretax ( $ 1,380 aftertax ) , in line with the previously disclosed range . approximately 80 % of total program charges resulting from the global growth and efficiency program resulted in cash expenditures .
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 Suspicious Activity Report : we continue to develop initiatives to build strong relationships with consumers , dental , veterinary and skin health professionals and traditional and ecommerce retailers . in addition , we continue to invest behind our brands , not just in terms of advertising , but also to build key growth capabilities in areas such as innovation and data and analytics . we also continue to broaden our ecommerce offerings , including direct-to-consumer and subscription services . we continue to believe that growth opportunities are greater in those areas of the world in which economic development and rising consumer incomes expand the size and number of markets for the company 's products . we are also working to integrate our sustainability strategy across our organization . we are also changing the way we work to drive growth and how we approach innovation to respond to the dynamic retail landscape and the evolving preferences of our customers and consumers . the retail landscape , the ease of new entrants into the market in many of our categories and the evolving preferences of our customers and consumers demand that we work differently and faster in an agile , authentic and culturally relevant manner to drive innovation . 20 ( dollars in millions except per share amounts ) the investments needed to support growth are developed through continuous , company-wide initiatives to lower costs and increase effective asset utilization . through these initiatives , which are referred to as our funding-the-growth initiatives , we seek to become even more effective and efficient throughout our businesses . these initiatives are designed to reduce costs associated with direct materials , indirect expenses , distribution and logistics , and advertising and promotional materials , among other things , and encompass a wide range of projects , examples of which include raw material substitution , reduction of packaging materials , consolidating suppliers to leverage volumes and increasing manufacturing efficiency through sku reductions and formulation simplification . we also continue to prioritize our investments in high growth segments within our oral care , personal care and pet nutrition businesses , including by expanding our portfolio in premium skin health . 21 ( dollars in millions except per share amounts ) significant items impacting comparability on september 19 , 2019 , the company acquired laboratoires filorga cosmétiques s.a. ( “ filorga ” ) , a skin health business , for cash consideration of 1,548 ( approximately $ 1,712 ) . filorga is a premium anti-aging skin health brand focused primarily on facial care . the acquisition was financed with a combination of debt and cash . this acquisition is part of our strategy to focus on high growth segments within our oral care , personal care and pet nutrition businesses , including by expanding our portfolio in premium skin health . see note 3 , acquisitions to the consolidated financial statements for additional information . in december 2019 , the swiss government enacted changes to its corporate tax regime , which included , among other items , the repeal of certain preferential tax regimes and an increase to the cantonal tax rate for future periods . additionally , the government provided transition rules which allowed companies to record goodwill for tax purposes , partially offsetting the impact on cash taxes of the higher cantonal rate over the next ten years . as a result of these changes , the company recorded an estimated net benefit of $ 29 to the provision for income taxes . in 2019 , the company received a favorable judgment regarding certain value-added tax previously paid in brazil . as a result of the favorable judgment , during the fourth quarter of 2019 , the company filed an application with the brazilian government to recover value-added tax previously paid and recorded a benefit of $ 30 pretax ( $ 20 aftertax ) . the recovery will be utilized to offset corporate income tax payments in brazil in future periods . in january 2018 , the company acquired all of the outstanding equity interests of physicians care alliance , llc and elta md holdings , inc. , professional skin health businesses , for aggregate cash consideration of approximately $ 730. see note 3 , acquisitions to the consolidated financial statements for additional information . as a result of the enactment of the tax cuts and jobs act ( the “ tcja ” or “ u.s . tax reform ” ) , in the fourth quarter of 2017 , the company recorded a provisional charge of $ 275 based on its initial analysis of the tcja using information and estimates available as of february 15 , 2018 , the date on which the company filed its annual report on form 10-k for the year ended december 31 , 2017. during 2018 , the company finalized its assessment of the impact of the tcja and recognized an additional tax expense of $ 80 reflecting the impact of transition tax guidance issued by the u.s. treasury and the update of certain estimates and calculations based on information available through the end of 2018. our restructuring program , known as the “ global growth and efficiency program , ” concluded on december 31 , 2019 . the program 's initiatives were designed to help us ensure sustained solid worldwide growth in unit volume , organic sales , operating profit and earnings per share and to enhance our global leadership positions in our core businesses . substantially all initiatives under the program were implemented as of december 31 , 2019 . the initiatives under the global growth and efficiency program focused on the following areas : ▪ expanding commercial hubs ▪ extending shared business services and streamlining global functions ▪ optimizing global supply chain and facilities savings , substantially all of which have been realized , are projected to be in the range of $ 640 to $ 660 pretax ( $ 580 to $ 590 aftertax ) annually . story_separator_special_tag 30 ( dollars in millions except per share amounts ) net income attributable to colgate-palmolive company and earnings per share net income attributable to colgate-palmolive company was $ 2,367 , or $ 2.75 per share on a diluted basis , in 2019 compared to $ 2,400 , or $ 2.75 per share on a diluted basis , in 2018 . in 2019 and 2018 , net income attributable to colgate-palmolive company included aftertax charges related to the global growth and efficiency program . in 2019 , net income attributable to colgate-palmolive company also included aftertax acquisition-related costs , an aftertax benefit related to a value-added tax matter in brazil and a tax benefit related to swiss income tax reform . in 2018 , net income attributable to colgate-palmolive company also included a benefit from a foreign tax matter and a charge related to u.s. tax reform . see `` income taxes `` above for additional information . excluding the items described above in both periods , as applicable , net income attributable to colgate-palmolive company decreased 6 % to $ 2,440 in 2019 and diluted earnings per share decreased 5 % to $ 2.83 , as compared to 2018 . replace_table_token_14_th replace_table_token_15_th _ ( 1 ) the income tax effect on non-gaap items is calculated based upon the tax laws and statutory income tax rates applicable in the tax jurisdiction ( s ) of the underlying non-gaap adjustment . ( 2 ) the impact of non-gaap adjustments on diluted earnings per share may not necessarily equal the difference between “ gaap ” and “ non-gaap ” as a result of rounding . 31 ( dollars in millions except per share amounts ) segment results the company markets its products in over 200 countries and territories throughout the world in two product segments : oral , personal and home care ; and pet nutrition . the company evaluates segment performance based on several factors , including operating profit . the company uses operating profit as a measure of the operating segment performance because it excludes the impact of corporate-driven decisions related to interest expense and income taxes . oral , personal and home care north america replace_table_token_16_th net sales in north america increased 2.0 % in 2019 to $ 3,424 , as volume growth of 2.0 % and net selling price increases of 0.5 % were partially offset by negative foreign exchange of 0.5 % . organic sales in north america increased 2.5 % in 2019 . the increase in organic sales in north america in 2019 versus 2018 was due to increases in oral care , personal care and home care organic sales . the increase in oral care was primarily due to organic sales growth in the toothpaste category , partially offset by declines in organic sales in the manual toothbrush and mouthwash categories . the increase in personal care was primarily due to organic sales growth in the skin health , body wash and bar soap categories , partially offset by a decline in organic sales in the liquid hand soap category . the increase in home care was primarily due to organic sales growth in the liquid cleaner and fabric softener categories , partially offset by a decline in organic sales in the hand dish category . operating profit in north america decreased 5 % in 2019 to $ 982 , or 230 bps to 28.7 % of net sales . this decrease in operating profit as a percentage of net sales was due to a decrease in gross profit ( 130 bps ) , an increase in selling , general and administrative expenses ( 70 bps ) and an increase in other ( income ) expense , net ( 30 bps ) , all as a percentage of net sales . this decrease in gross profit was primarily due to higher raw and packaging material costs ( 300 bps ) , partially offset by cost savings from the company 's funding-the-growth initiatives ( 210 bps ) . this increase in selling , general and administrative expenses was due to increased advertising investment ( 50 bps ) and higher overhead expenses ( 20 bps ) . this increase in other ( income ) expense , net was primarily due to the write-off of certain fixed assets . 32 ( dollars in millions except per share amounts ) latin america replace_table_token_17_th net sales in latin america were $ 3,606 in 2019 , even with 2018 , as volume growth of 3.0 % and net selling price increases of 4.0 % were offset by negative foreign exchange of 7.0 % . volume gains were led by mexico , brazil and central america . organic sales in latin america increased 7.0 % in 2019 . the increase in organic sales in latin america in 2019 versus 2018 was due to increases in oral care , personal care and home care organic sales . the increase in oral care was primarily due to organic sales growth in the toothpaste and manual toothbrush categories . the increase in personal care was primarily due to organic sales growth in the bar soap and shampoo categories . the increase in home care was primarily due to organic sales growth in the liquid cleaner , fabric softener and hand dish categories . operating profit in latin america decreased 3 % in 2019 to $ 963 , or 90 bps to 26.7 % of net sales . this decrease in operating profit as a percentage of net sales was primarily due to an increase in selling , general and administrative expenses ( 80 bps ) , partially offset by an increase in gross profit ( 10 bps ) , both as a percentage of net sales . this increase in gross profit was primarily due to cost savings from the company 's funding-the-growth initiatives ( 240 bps ) and higher pricing , which were partially offset by higher raw and packaging material costs ( 360 bps

