we are investing to increase our capabilities and capacity to help device manufacturers build custom applications , to increase the capacity of our data centers , to increase the number , kinds and capacity of network services , to enable developers to access our technology , and to expand both awareness and channels for our direct-to-consumer products . enterprise . trends in our enterprise business include increasing interest in the use of mobile applications and web sites to access customer care systems and records , voice-based authentication of users , increasing interest in coordinating actions and data across customer care channels , and the ability of a broader set of hardware providers and systems integrators to serve the market . in fiscal 2014 , revenues and bookings from on-demand solutions increased significantly , as a growing proportion of customers chose our cloud-based solutions for call center , web and mobile customer care solutions . we expect these trends to continue in fiscal 2015. we are investing to expand our product set to address these opportunities , to increase efficiency of our hosted applications , expand our capabilities and capacity to help customers build custom applications , and broaden our relationships with new hardware and systems integrator partners serving the market . imaging . the imaging market is evolving to include more networked solutions , mobile access to networked solutions , multi-function devices , and away from packaged software . we expect to expand our traditional packaged software sales with subscription versions . we are investing to improve mobile access to our networked products , expand our distribution channels and embedding relationships , and expand our language coverage . confronted by dramatic increases in electronic information , consumers , business personnel and healthcare professionals must use a variety of resources to retrieve information , transcribe patient records , conduct transactions and perform other job-related functions . we believe that the power of our solutions can transform the way people use the internet , telecommunications systems , electronic medical records , wireless and mobile networks and related corporate infrastructure to conduct business . strategy in fiscal 2015 , we will continue to focus on growth by providing market-leading , value-added solutions for our customers and partners through a broad set of technologies , service offerings and channel capabilities . we have increased our focus on operating efficiencies , expense and hiring discipline and acquisition synergies to improve gross margins and operating margins . we intend to continue to pursue growth through the following key elements of our strategy : 18 extend technology leadership . our solutions are recognized as among the best in their respective categories . we intend to leverage our global research and development organization , and our broad portfolio of technologies , applications and intellectual property to foster technological innovation and to maintain customer preference for our solutions . we also intend to continue to invest in our engineering resources and to seek new technological advancements that further expand the addressable markets for our solutions . broaden expertise in vertical markets . businesses are increasingly turning to us for comprehensive solutions rather than for a single technology product . we intend to broaden our expertise and capabilities to continue to deliver targeted solutions for a range of industries including mobile device manufacturers , healthcare , telecommunications , financial services and government administration . we also intend to expand our global sales and professional services capabilities to help our customers and partners design , integrate and deploy innovative solutions . increase subscription and transaction based recurring revenue . we intend to increase our subscription and transaction based offerings in all of our segments . this will enable us to deliver applications that our customers use , and pay for , on a repeat basis , providing us with the opportunity to enjoy the benefits of recurring revenue streams . expand global presence . we intend to further expand our international resources to better serve our global customers and partners and to leverage opportunities in established markets such as europe , and also emerging markets within asia and latin america . we continue to add regional sales employees across geographic regions to better address demand for voice and language based solutions and services . pursue strategic acquisitions and partnerships . we have selectively pursued strategic acquisitions to expand our technology , solutions and resources , and to complement our organic growth . we use these acquisitions to deliver enhanced value to our customers , partners , employees and shareholders . we intend to continue to pursue acquisitions that enhance our solutions , serve specific vertical markets and strengthen our technology portfolio . we have , however , recently slowed the pace and reduced the size of acquisitions to focus our resources more on driving organic growth . we also have formed key partnerships with other important companies in our markets of interest , and intend to continue to do so in the future where it will enhance the value of our business . key metrics in evaluating the financial condition and operating performance of our business , management focuses on revenue , net ( loss ) income , gross margins , operating margins , cash flow from operations and deferred revenue . a summary of these key financial metrics for the fiscal year ended september 30 , 2014 , as compared to the fiscal year ended september 30 , 2013 , is as follows : total revenue increased by $ 68.2 million to $ 1,923.5 million ; net loss increased by $ 35.1 million to a loss of $ 150.3 million ; gross margins decreased by 2.6 percentage points to 56.1 % ; operating margins decreased by 3.7 percentage points to ( 1.1 ) % ; cash provided by operating activities for the fiscal year ended september 30 , 2014 was $ 358.1 million , a decrease of $ 36.9 million from the prior fiscal year ; deferred revenue increased 32.2 story_separator_special_tag sales and marketing expense sales and marketing expense includes salaries and benefits , commissions , advertising , direct mail , public relations , tradeshow costs and other costs of marketing programs , travel expenses associated with our sales organization and overhead . the following table shows sales and marketing expense , in dollars and as a percentage of total revenues ( dollars in millions ) : replace_table_token_10_th fiscal 2014 compared to fiscal 2013 sales and marketing expense for fiscal 2014 increased $ 4.8 million , as compared to fiscal 2013. the increase in sales and marketing expense was primarily attributable to a $ 14.5 million increase in compensation expense , including commission expense . the increase in compensation expense was driven primarily by headcount growth , including additional headcount from our recent acquisitions . the increase was offset by a decrease of $ 4.5 million in stock-based compensation expense , a decrease of $ 3.5 million in marketing and channel program spending and a decrease of $ 1.5 million in travel expenses . fiscal 2013 compared to fiscal 2012 sales and marketing expense for fiscal 2013 increased $ 50.5 million , as compared to fiscal 2012. the increase was primarily attributable to a $ 34.2 million increase in compensation expense , including commission expense , driven primarily by headcount growth , including additional headcount from our acquisitions during the period , together with a $ 3.7 million increase in stock-based compensation expense . additionally , marketing and channel program spending increased $ 6.9 million to drive revenue 24 growth as part of demand generation activities during the holiday season in the first quarter of fiscal 2013. general and administrative expense general and administrative expense primarily consists of personnel costs for administration , finance , human resources , general management , fees for external professional advisers including accountants and attorneys , and provisions for doubtful accounts . the following table shows general and administrative expense , in dollars and as a percentage of total revenues ( dollars in millions ) : replace_table_token_11_th fiscal 2014 compared to fiscal 2013 general and administrative expense for fiscal 2014 increased $ 4.7 million , as compared to fiscal 2013. the increase was primarily attributable to a $ 12.1 million increase in stock-based compensation expense offset by lower expense of $ 5.5 million in professional services fees and $ 5.0 million in charitable contribution expense . performance-based awards and annual bonuses were lower in the prior year as a result of weaker than planned operating results . fiscal 2013 compared to fiscal 2012 general and administrative expense for fiscal 2013 increased $ 16.7 million , as compared to fiscal 2012. the increase was primarily attributable to a $ 12.9 million increase in compensation expense , driven primarily by headcount growth including additional headcount from our acquisitions during the period . in addition , legal expense increased $ 11.6 million as a result of increased spending on patent litigation and patent prosecution activities . these increases were offset by a $ 16.1 million decrease in stock-based compensation due to less expense related to performance-based awards and bonuses resulting from lower than expected results in fiscal 2013. amortization of intangible assets amortization of acquired patents and core and completed technology are included in cost of revenue and the amortization of acquired customer and contractual relationships , non-compete agreements , acquired trade names and trademarks , and other intangibles are included in operating expenses . customer relationships are amortized on an accelerated basis based upon the pattern in which the economic benefits of the customer relationships are being realized . other identifiable intangible assets are amortized on a straight-line basis over their estimated useful lives . amortization expense was recorded as follows ( dollars in millions ) : replace_table_token_12_th fiscal 2014 compared to fiscal 2013 amortization of intangible assets expense for fiscal 2014 increased $ 1.2 million , as compared to fiscal 2013. the increase was primarily attributable to the amortization of acquired intangible assets from our acquisitions during the period that have higher relative allocations of fair value to customer relationships . the decrease in amortization of intangible assets in our cost of revenue for the year ended september 30 , 2014 was primarily attributable to certain intangible assets becoming fully amortized in the period . 25 fiscal 2013 compared to fiscal 2012 amortization of intangible assets expense for fiscal 2013 increased $ 13.5 million , as compared to fiscal 2012. the increase was primarily attributable to the amortization of acquired customer relationships from our business acquisitions during fiscal 2013 and the second half of fiscal 2012. based on our balance of amortizable intangible assets as of september 30 , 2014 , and assuming no impairment or change in useful lives , we expect amortization of intangible assets for fiscal 2015 to be approximately $ 162.0 million . acquisition-related costs , net acquisition-related costs include those costs related to business and other acquisitions , including potential acquisitions . these costs consist of ( i ) transition and integration costs , including retention payments , transitional employee costs and earn-out payments treated as compensation expense , as well as the costs of integration-related services provided by third-parties ; ( ii ) professional service fees , including third-party costs related to the acquisition , and legal and other professional service fees associated with disputes and regulatory matters related to acquired entities ; and ( iii ) adjustments to acquisition-related items that are required to be marked to fair value each reporting period , such as contingent consideration , and other items related to acquisitions for which the measurement period has ended . acquisition-related costs were recorded as follows ( dollars in millions ) : replace_table_token_13_th fiscal 2014 compared to fiscal 2013 acquisition-related costs , net for fiscal 2014 decreased $ 5.5 million , as compared to fiscal 2013. professional service fees decreased $ 10.5 million as a result of our strategy to slow the pace and reduce the size of

cash used in financing activities fiscal 2014 compared to fiscal 2013 cash used in financing activities for fiscal 2014 was $ 307.2 million , an increase of $ 286.5 million , or 1,387 % , as compared to cash used in financing activities of $ 20.7 million for fiscal 2013. the net increase was primarily driven by the following factors : a decrease in cash inflows of $ 625.2 million from proceeds of debt issuances . fiscal 2013 activities included proceeds of $ 351.7 million of senior notes due in 2020 issued in the first quarter of fiscal 2013 together with $ 277.1 million related to the amendment of our credit facility in august 2013 ; offset by a decrease in cash outflows of $ 170.6 million for the payment of long-term debt . the fiscal 2014 activity included the redemption of the 2027 debentures for $ 250.0 million . fiscal 2013 activities included payments of $ 277.1 million related to the amendment of our credit facility in august 2013 and $ 143.5 million related to on our term loan in october 2012 ; a decrease in cash outflows of $ 157.9 million related to our share repurchase program . we repurchased 1.6 million shares of our common stock for total cash outflows of $ 26.5 million in fiscal 2014 as compared to 9.8 million shares of our common stock for total cash outflows of $ 184.4 million in fiscal 2013. a decrease in cash outflows of $ 20.4 million as a result of lower cash payments required to net share settle employee equity awards , due to our lower stock price during fiscal 2014 as compared to fiscal 2013. fiscal 2013 compared to fiscal 2012 cash used in financing activities for fiscal 2013 was $ 20.7 million , a decrease of $ 1,153.7 million , or 102 % , as compared to cash provided by financing activities of $ 1,133.0 million for fiscal 2012. the net decrease was primarily driven by the following factors : a decrease in cash inflows of $ 739.8 million from proceeds of debt issuances .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```cash used in financing activities fiscal 2014 compared to fiscal 2013 cash used in financing activities for fiscal 2014 was $ 307.2 million , an increase of $ 286.5 million , or 1,387 % , as compared to cash used in financing activities of $ 20.7 million for fiscal 2013. the net increase was primarily driven by the following factors : a decrease in cash inflows of $ 625.2 million from proceeds of debt issuances . fiscal 2013 activities included proceeds of $ 351.7 million of senior notes due in 2020 issued in the first quarter of fiscal 2013 together with $ 277.1 million related to the amendment of our credit facility in august 2013 ; offset by a decrease in cash outflows of $ 170.6 million for the payment of long-term debt . the fiscal 2014 activity included the redemption of the 2027 debentures for $ 250.0 million . fiscal 2013 activities included payments of $ 277.1 million related to the amendment of our credit facility in august 2013 and $ 143.5 million related to on our term loan in october 2012 ; a decrease in cash outflows of $ 157.9 million related to our share repurchase program . we repurchased 1.6 million shares of our common stock for total cash outflows of $ 26.5 million in fiscal 2014 as compared to 9.8 million shares of our common stock for total cash outflows of $ 184.4 million in fiscal 2013. a decrease in cash outflows of $ 20.4 million as a result of lower cash payments required to net share settle employee equity awards , due to our lower stock price during fiscal 2014 as compared to fiscal 2013. fiscal 2013 compared to fiscal 2012 cash used in financing activities for fiscal 2013 was $ 20.7 million , a decrease of $ 1,153.7 million , or 102 % , as compared to cash provided by financing activities of $ 1,133.0 million for fiscal 2012. the net decrease was primarily driven by the following factors : a decrease in cash inflows of $ 739.8 million from proceeds of debt issuances .
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 Suspicious Activity Report : we are investing to increase our capabilities and capacity to help device manufacturers build custom applications , to increase the capacity of our data centers , to increase the number , kinds and capacity of network services , to enable developers to access our technology , and to expand both awareness and channels for our direct-to-consumer products . enterprise . trends in our enterprise business include increasing interest in the use of mobile applications and web sites to access customer care systems and records , voice-based authentication of users , increasing interest in coordinating actions and data across customer care channels , and the ability of a broader set of hardware providers and systems integrators to serve the market . in fiscal 2014 , revenues and bookings from on-demand solutions increased significantly , as a growing proportion of customers chose our cloud-based solutions for call center , web and mobile customer care solutions . we expect these trends to continue in fiscal 2015. we are investing to expand our product set to address these opportunities , to increase efficiency of our hosted applications , expand our capabilities and capacity to help customers build custom applications , and broaden our relationships with new hardware and systems integrator partners serving the market . imaging . the imaging market is evolving to include more networked solutions , mobile access to networked solutions , multi-function devices , and away from packaged software . we expect to expand our traditional packaged software sales with subscription versions . we are investing to improve mobile access to our networked products , expand our distribution channels and embedding relationships , and expand our language coverage . confronted by dramatic increases in electronic information , consumers , business personnel and healthcare professionals must use a variety of resources to retrieve information , transcribe patient records , conduct transactions and perform other job-related functions . we believe that the power of our solutions can transform the way people use the internet , telecommunications systems , electronic medical records , wireless and mobile networks and related corporate infrastructure to conduct business . strategy in fiscal 2015 , we will continue to focus on growth by providing market-leading , value-added solutions for our customers and partners through a broad set of technologies , service offerings and channel capabilities . we have increased our focus on operating efficiencies , expense and hiring discipline and acquisition synergies to improve gross margins and operating margins . we intend to continue to pursue growth through the following key elements of our strategy : 18 extend technology leadership . our solutions are recognized as among the best in their respective categories . we intend to leverage our global research and development organization , and our broad portfolio of technologies , applications and intellectual property to foster technological innovation and to maintain customer preference for our solutions . we also intend to continue to invest in our engineering resources and to seek new technological advancements that further expand the addressable markets for our solutions . broaden expertise in vertical markets . businesses are increasingly turning to us for comprehensive solutions rather than for a single technology product . we intend to broaden our expertise and capabilities to continue to deliver targeted solutions for a range of industries including mobile device manufacturers , healthcare , telecommunications , financial services and government administration . we also intend to expand our global sales and professional services capabilities to help our customers and partners design , integrate and deploy innovative solutions . increase subscription and transaction based recurring revenue . we intend to increase our subscription and transaction based offerings in all of our segments . this will enable us to deliver applications that our customers use , and pay for , on a repeat basis , providing us with the opportunity to enjoy the benefits of recurring revenue streams . expand global presence . we intend to further expand our international resources to better serve our global customers and partners and to leverage opportunities in established markets such as europe , and also emerging markets within asia and latin america . we continue to add regional sales employees across geographic regions to better address demand for voice and language based solutions and services . pursue strategic acquisitions and partnerships . we have selectively pursued strategic acquisitions to expand our technology , solutions and resources , and to complement our organic growth . we use these acquisitions to deliver enhanced value to our customers , partners , employees and shareholders . we intend to continue to pursue acquisitions that enhance our solutions , serve specific vertical markets and strengthen our technology portfolio . we have , however , recently slowed the pace and reduced the size of acquisitions to focus our resources more on driving organic growth . we also have formed key partnerships with other important companies in our markets of interest , and intend to continue to do so in the future where it will enhance the value of our business . key metrics in evaluating the financial condition and operating performance of our business , management focuses on revenue , net ( loss ) income , gross margins , operating margins , cash flow from operations and deferred revenue . a summary of these key financial metrics for the fiscal year ended september 30 , 2014 , as compared to the fiscal year ended september 30 , 2013 , is as follows : total revenue increased by $ 68.2 million to $ 1,923.5 million ; net loss increased by $ 35.1 million to a loss of $ 150.3 million ; gross margins decreased by 2.6 percentage points to 56.1 % ; operating margins decreased by 3.7 percentage points to ( 1.1 ) % ; cash provided by operating activities for the fiscal year ended september 30 , 2014 was $ 358.1 million , a decrease of $ 36.9 million from the prior fiscal year ; deferred revenue increased 32.2 story_separator_special_tag sales and marketing expense sales and marketing expense includes salaries and benefits , commissions , advertising , direct mail , public relations , tradeshow costs and other costs of marketing programs , travel expenses associated with our sales organization and overhead . the following table shows sales and marketing expense , in dollars and as a percentage of total revenues ( dollars in millions ) : replace_table_token_10_th fiscal 2014 compared to fiscal 2013 sales and marketing expense for fiscal 2014 increased $ 4.8 million , as compared to fiscal 2013. the increase in sales and marketing expense was primarily attributable to a $ 14.5 million increase in compensation expense , including commission expense . the increase in compensation expense was driven primarily by headcount growth , including additional headcount from our recent acquisitions . the increase was offset by a decrease of $ 4.5 million in stock-based compensation expense , a decrease of $ 3.5 million in marketing and channel program spending and a decrease of $ 1.5 million in travel expenses . fiscal 2013 compared to fiscal 2012 sales and marketing expense for fiscal 2013 increased $ 50.5 million , as compared to fiscal 2012. the increase was primarily attributable to a $ 34.2 million increase in compensation expense , including commission expense , driven primarily by headcount growth , including additional headcount from our acquisitions during the period , together with a $ 3.7 million increase in stock-based compensation expense . additionally , marketing and channel program spending increased $ 6.9 million to drive revenue 24 growth as part of demand generation activities during the holiday season in the first quarter of fiscal 2013. general and administrative expense general and administrative expense primarily consists of personnel costs for administration , finance , human resources , general management , fees for external professional advisers including accountants and attorneys , and provisions for doubtful accounts . the following table shows general and administrative expense , in dollars and as a percentage of total revenues ( dollars in millions ) : replace_table_token_11_th fiscal 2014 compared to fiscal 2013 general and administrative expense for fiscal 2014 increased $ 4.7 million , as compared to fiscal 2013. the increase was primarily attributable to a $ 12.1 million increase in stock-based compensation expense offset by lower expense of $ 5.5 million in professional services fees and $ 5.0 million in charitable contribution expense . performance-based awards and annual bonuses were lower in the prior year as a result of weaker than planned operating results . fiscal 2013 compared to fiscal 2012 general and administrative expense for fiscal 2013 increased $ 16.7 million , as compared to fiscal 2012. the increase was primarily attributable to a $ 12.9 million increase in compensation expense , driven primarily by headcount growth including additional headcount from our acquisitions during the period . in addition , legal expense increased $ 11.6 million as a result of increased spending on patent litigation and patent prosecution activities . these increases were offset by a $ 16.1 million decrease in stock-based compensation due to less expense related to performance-based awards and bonuses resulting from lower than expected results in fiscal 2013. amortization of intangible assets amortization of acquired patents and core and completed technology are included in cost of revenue and the amortization of acquired customer and contractual relationships , non-compete agreements , acquired trade names and trademarks , and other intangibles are included in operating expenses . customer relationships are amortized on an accelerated basis based upon the pattern in which the economic benefits of the customer relationships are being realized . other identifiable intangible assets are amortized on a straight-line basis over their estimated useful lives . amortization expense was recorded as follows ( dollars in millions ) : replace_table_token_12_th fiscal 2014 compared to fiscal 2013 amortization of intangible assets expense for fiscal 2014 increased $ 1.2 million , as compared to fiscal 2013. the increase was primarily attributable to the amortization of acquired intangible assets from our acquisitions during the period that have higher relative allocations of fair value to customer relationships . the decrease in amortization of intangible assets in our cost of revenue for the year ended september 30 , 2014 was primarily attributable to certain intangible assets becoming fully amortized in the period . 25 fiscal 2013 compared to fiscal 2012 amortization of intangible assets expense for fiscal 2013 increased $ 13.5 million , as compared to fiscal 2012. the increase was primarily attributable to the amortization of acquired customer relationships from our business acquisitions during fiscal 2013 and the second half of fiscal 2012. based on our balance of amortizable intangible assets as of september 30 , 2014 , and assuming no impairment or change in useful lives , we expect amortization of intangible assets for fiscal 2015 to be approximately $ 162.0 million . acquisition-related costs , net acquisition-related costs include those costs related to business and other acquisitions , including potential acquisitions . these costs consist of ( i ) transition and integration costs , including retention payments , transitional employee costs and earn-out payments treated as compensation expense , as well as the costs of integration-related services provided by third-parties ; ( ii ) professional service fees , including third-party costs related to the acquisition , and legal and other professional service fees associated with disputes and regulatory matters related to acquired entities ; and ( iii ) adjustments to acquisition-related items that are required to be marked to fair value each reporting period , such as contingent consideration , and other items related to acquisitions for which the measurement period has ended . acquisition-related costs were recorded as follows ( dollars in millions ) : replace_table_token_13_th fiscal 2014 compared to fiscal 2013 acquisition-related costs , net for fiscal 2014 decreased $ 5.5 million , as compared to fiscal 2013. professional service fees decreased $ 10.5 million as a result of our strategy to slow the pace and reduce the size of

