nearly every industry has been impacted directly or indirectly , and the u.s. retail market has come under severe pressure due to numerous factors , including preventive measures taken by local , state and federal authorities to alleviate the public health crisis , such as mandatory business closures , quarantines , restrictions on travel and “ shelter-in-place ” or “ stay-at-home ” orders . during the early part of the pandemic , these containment measures , as implemented by the tri-state area of connecticut , new york and new jersey , generally permitted businesses designated as “ essential ” to remain open , although limiting the operations of different categories of our tenants to varying degrees . since early summer , many ( but not all ) of these restrictions have been gradually lifted as the covid-19 situation in the tri-state area significantly improved , with most businesses now permitted to open at reduced capacity and under other limitations intended to control the spread of covid-19 . the situation , however , has been evolving as we head deeper into the winter months . moreover , not all tenants have been impacted in the same way or to the same degree by the pandemic and the measures adopted to control the spread of covid-19 . for example , grocery stores , pharmacies and wholesale clubs have been permitted to remain fully open throughout the pandemic and have generally performed well given their focus on food and necessities . many restaurants have also been considered essential , although social distancing and group gathering limitations have generally prevented or limited dine-in activity , forcing them to evaluate alternate means of operations , such as outdoor dining , delivery and pick-up . the large majority of our restaurant tenants are fast casual , rather than full-service restaurants . for a number of our tenants that operate businesses involving high contact interactions with their customers , such as spas and salons , the negative impact of covid-19 on their business has been more severe and the recovery more difficult . gyms and fitness tenants have experienced varying results . dry cleaners have also suffered as a result of many workers continuing to work from home . the following additional information reflects the impact of covid-19 on our portfolio and tenants : all 74 of our shopping centers or free-standing , net-leased retail bank or restaurant properties are open and operating , with 99.1 % of our total tenants open and operating based on annualized base rent ( “ abr ” ) . all of our shopping centers include necessity-based tenants , with approximately 71.4 % of our tenants ( based on abr ) designated as “ essential businesses ” during the early stay-at-home period of the pandemic in the tri-state area or otherwise permitted to operate through curbside pick-up and other modified operating procedures in accordance with state guidelines . these essential businesses are 99.0 % open based on abr . approximately 84 % of our gla is located in properties anchored by grocery stores , pharmacies and wholesale clubs , 6 % of our gla is located in outdoor retail shopping centers adjacent to regional malls and 8 % of our gla is located in outdoor neighborhood convenience retail , with the remaining 2 % of our gla consisting of six suburban office buildings located in greenwich , connecticut and bronxville , new york , three retail bank branches and one childcare center . all six suburban office buildings are open with some restrictions on capacity based on state mandates and all of the retail bank branches are open . as of december 10 , 2020 , we have received payment of approximately 86.0 % , 83.3 % and 89.8 % of lease income , consisting of contractual base rent ( leases in place without consideration of any deferral or abatement agreements ) , common area maintenance reimbursement and real estate tax reimbursement billed , respectively , for april 2020 through october 2020 , the third quarter ( may through july ) of fiscal 2020 and the fourth quarter ( august through october ) of fiscal 2020 , not including the application of any security deposits . similar to other retail landlords across the united states , we received a number of requests for rent relief from tenants , with most requests received during the early days of the pandemic when stay-at-home orders were in place and many businesses were required to close , but we have continued to receive a smaller number of new requests even after businesses have re-opened , and in some cases , follow-on requests from tenants to whom we had already provided temporarily rent relief . we have been evaluating each request on a case-by-case basis to determine the best course of action , recognizing that in many cases some type of concession may be appropriate and beneficial to our long-term interests . in evaluating these requests , we have been considering many factors , including the tenant 's financial strength , the tenant 's operating history , potential co-tenancy impacts , the tenant 's contribution to the shopping center in which it operates , our assessment of the tenant 's long-term viability , the difficult or ease with which the tenant could be replaced , and other factors . although each negotiation has been specific to that tenant , most of these concessions have been in the form of deferred rent for some portion of rents due in april through december 2020 , or longer , to be paid back over the later part of the lease , preferably within a period of one year or less . in addition , some of these concessions have been in the form of rent abatements for some portion of tenant rents due in april through december or longer . story_separator_special_tag for example , it will likely be more difficult for us to acquire or sell properties in fiscal 2021 ( or possibly beyond ) , as it may be difficult to value a property correctly given changing circumstances . additionally , parties may be unwilling to enter into transactions during such uncertainty . we may also be less willing to enter into developments or capital improvements that require large amounts of upfront capital if the expected return is perceived as delayed or uncertain . we choose to borrow $ 35 million under our facility during march and april 2020 to enhance our liquidity position and maintain financial flexibility , which is an approach consistent with many of our peers . while we believe we still maintain a conservative capital structure and low debt levels , particularly relative to our peers , our profile may evolve based on changing needs . we expect that our rent collections will continue to be below our tenants ' contractual rent obligations at least for as long as governmental orders require non-essential businesses to restrict business operations and individuals to adhere to social distancing policies , or potentially until a medical solution is achieved for covid-19 . we will continue to accrue rental revenue during the deferral period , except for tenants for which revenue recognition was converted to cash basis accounting in accordance with asc topic 842. however , we anticipate that some tenants eventually will be unable to pay amounts due , and we will incur losses against our rent receivables . the extent and timing of the recognition of such losses will depend on future developments , which are highly uncertain and can not be predicted . april through november 2020 rental income collections and rent relief requests to date may not be indicative of collections or requests in any future period . we continue to have active discussions with existing and potential new tenants for new and renewed leases . however , the uncertainty relating to the covid-19 pandemic has slowed the pace of leasing activity and could result in higher vacancy rates than we otherwise would have experienced , a longer amount of time to fill vacancies and potentially lower rental rates . as a reit , we are susceptible to changes in interest rates , the lending environment , the availability of capital markets and the general economy . the impacts of any changes are difficult to predict , particularly during the course of the current covid-19 pandemic . 15 highlights of fiscal 2020 ; recent developments set forth below are highlights of our recent property acquisitions , other investments , property dispositions and financings : on november 1 , 2019 , we redeemed all of the outstanding shares of our series g cumulative preferred stock for $ 25 per share with proceeds from our sale of our series k cumulative preferred stock in october 2019. the total redemption amount was $ 75 million . in december 2019 , we closed on the sale of our property located in bernardsville , nj to an unrelated third party for a sale price of $ 2.7 million , pursuant to a contract we had entered into in august 2019 , as that property no longer met our investment objectives . in accordance with gaap , the property met all the criteria to be classified as held for sale in the fourth quarter of fiscal 2019 , and , accordingly , we recorded a loss on property held for sale of $ 434,000 , which loss was included in continuing operations in the consolidated statement of income for the year ended october 31 , 2019. the amount of the loss represented the net carrying amount of the property over the fair value of the asset less estimated cost to sell . upon completion of the sale in december 2019 , we realized an additional loss on sale of property of $ 86,000 , which loss is included in continuing operations in the consolidated statement of income for the year ended october 31 , 2020. this loss has been added back to our funds from operations ( “ ffo ” ) as discussed below in this item 7. in january 2020 , we sold for $ 1.3 million a retail property located in carmel , ny , as that property no longer met our investment objectives . in conjunction with the sale , we realized a loss on sale of property in the amount of $ 242,000 , which loss is included in continuing operations in the consolidated statement of income for the year ended october 31 , 2020. this loss has been added back to ffo as discussed below in this item 7. in january 2020 , we redeemed 2,250 units of ub new city i , llc from the noncontrolling member . the total cash price paid for the redemption was $ 49,500. as a result of the redemption , our ownership percentage of new city increased to 79.7 % from 78.2 % . in january 2020 , we redeemed 23,829 units of ub high ridge , llc from the noncontrolling member . the total cash price paid for the redemption was $ 560,000. as a result of the redemption , our ownership percentage of high ridge increased to 14.2 % from 13.3 % . in march and april 2020 , we borrowed an aggregate $ 35 million on our facility to fund capital improvements and for general corporate purposes . in june 2020 , we redeemed 6,750 units of ub new city i , llc from the noncontrolling member . the total cash price paid for the redemption was $ 148,500. as a result of the redemption , our ownership percentage of new city increased to 84.3 % from 79.7 % . in december 2020 ( fiscal 2021 ) , we closed on the sale of a 29,000 square foot portion of our property , which was recently converted into

liquidity and capital resources overview at october 31 , 2020 , we had cash and cash equivalents of $ 40.8 million ( see below ) , compared to $ 94.1 million at october 31 , 2019. our sources of liquidity and capital resources include operating cash flows from real estate operations , proceeds from bank borrowings and long-term mortgage debt , capital financings and sales of real estate investments . substantially all of our revenues are derived from rents paid under existing leases , which means that our operating cash flow depends on the ability of our tenants to make rental payments . as a result of state mandates forcing many non-essential businesses to close or restricting store operations to help prevent the spread of covid-19 , many of our tenants are suffering . please see the `` impact of covid-19 '' section earlier in this item 7 for more information . in fiscal 2020 , 2019 and 2018 , net cash flow provided by operations amounted to $ 61.9 million , $ 72.3 million and $ 71.6 million , respectively . on november 1 , 2019 , we redeemed all 3,000,000 outstanding shares of our 6.75 % series g cumulative preferred stock for $ 25 per share , which included all accrued and unpaid dividends . the total amount of the redemption amounted to $ 75 million . the redemption was funded with proceeds from our recently completed sale of 4,400,000 shares of 5.875 % series k cumulative preferred stock . we issued the series k shares on october 1 , 2019 and raised proceeds of $ 106.5 million . our short-term liquidity requirements consist primarily of normal recurring operating expenses and capital expenditures , debt service , management and professional fees , cash distributions to certain limited partners and non-managing members of our consolidated joint ventures , and regular dividends paid to our common and class a common stockholders . cash dividends paid on common and class a common stock for fiscal years ended october 31 , 2020 , 2019 and 2018 totaled $ 30.0 million , $ 42.6 million and $ 41.6 million , respectively .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```liquidity and capital resources overview at october 31 , 2020 , we had cash and cash equivalents of $ 40.8 million ( see below ) , compared to $ 94.1 million at october 31 , 2019. our sources of liquidity and capital resources include operating cash flows from real estate operations , proceeds from bank borrowings and long-term mortgage debt , capital financings and sales of real estate investments . substantially all of our revenues are derived from rents paid under existing leases , which means that our operating cash flow depends on the ability of our tenants to make rental payments . as a result of state mandates forcing many non-essential businesses to close or restricting store operations to help prevent the spread of covid-19 , many of our tenants are suffering . please see the `` impact of covid-19 '' section earlier in this item 7 for more information . in fiscal 2020 , 2019 and 2018 , net cash flow provided by operations amounted to $ 61.9 million , $ 72.3 million and $ 71.6 million , respectively . on november 1 , 2019 , we redeemed all 3,000,000 outstanding shares of our 6.75 % series g cumulative preferred stock for $ 25 per share , which included all accrued and unpaid dividends . the total amount of the redemption amounted to $ 75 million . the redemption was funded with proceeds from our recently completed sale of 4,400,000 shares of 5.875 % series k cumulative preferred stock . we issued the series k shares on october 1 , 2019 and raised proceeds of $ 106.5 million . our short-term liquidity requirements consist primarily of normal recurring operating expenses and capital expenditures , debt service , management and professional fees , cash distributions to certain limited partners and non-managing members of our consolidated joint ventures , and regular dividends paid to our common and class a common stockholders . cash dividends paid on common and class a common stock for fiscal years ended october 31 , 2020 , 2019 and 2018 totaled $ 30.0 million , $ 42.6 million and $ 41.6 million , respectively .
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 Suspicious Activity Report : nearly every industry has been impacted directly or indirectly , and the u.s. retail market has come under severe pressure due to numerous factors , including preventive measures taken by local , state and federal authorities to alleviate the public health crisis , such as mandatory business closures , quarantines , restrictions on travel and “ shelter-in-place ” or “ stay-at-home ” orders . during the early part of the pandemic , these containment measures , as implemented by the tri-state area of connecticut , new york and new jersey , generally permitted businesses designated as “ essential ” to remain open , although limiting the operations of different categories of our tenants to varying degrees . since early summer , many ( but not all ) of these restrictions have been gradually lifted as the covid-19 situation in the tri-state area significantly improved , with most businesses now permitted to open at reduced capacity and under other limitations intended to control the spread of covid-19 . the situation , however , has been evolving as we head deeper into the winter months . moreover , not all tenants have been impacted in the same way or to the same degree by the pandemic and the measures adopted to control the spread of covid-19 . for example , grocery stores , pharmacies and wholesale clubs have been permitted to remain fully open throughout the pandemic and have generally performed well given their focus on food and necessities . many restaurants have also been considered essential , although social distancing and group gathering limitations have generally prevented or limited dine-in activity , forcing them to evaluate alternate means of operations , such as outdoor dining , delivery and pick-up . the large majority of our restaurant tenants are fast casual , rather than full-service restaurants . for a number of our tenants that operate businesses involving high contact interactions with their customers , such as spas and salons , the negative impact of covid-19 on their business has been more severe and the recovery more difficult . gyms and fitness tenants have experienced varying results . dry cleaners have also suffered as a result of many workers continuing to work from home . the following additional information reflects the impact of covid-19 on our portfolio and tenants : all 74 of our shopping centers or free-standing , net-leased retail bank or restaurant properties are open and operating , with 99.1 % of our total tenants open and operating based on annualized base rent ( “ abr ” ) . all of our shopping centers include necessity-based tenants , with approximately 71.4 % of our tenants ( based on abr ) designated as “ essential businesses ” during the early stay-at-home period of the pandemic in the tri-state area or otherwise permitted to operate through curbside pick-up and other modified operating procedures in accordance with state guidelines . these essential businesses are 99.0 % open based on abr . approximately 84 % of our gla is located in properties anchored by grocery stores , pharmacies and wholesale clubs , 6 % of our gla is located in outdoor retail shopping centers adjacent to regional malls and 8 % of our gla is located in outdoor neighborhood convenience retail , with the remaining 2 % of our gla consisting of six suburban office buildings located in greenwich , connecticut and bronxville , new york , three retail bank branches and one childcare center . all six suburban office buildings are open with some restrictions on capacity based on state mandates and all of the retail bank branches are open . as of december 10 , 2020 , we have received payment of approximately 86.0 % , 83.3 % and 89.8 % of lease income , consisting of contractual base rent ( leases in place without consideration of any deferral or abatement agreements ) , common area maintenance reimbursement and real estate tax reimbursement billed , respectively , for april 2020 through october 2020 , the third quarter ( may through july ) of fiscal 2020 and the fourth quarter ( august through october ) of fiscal 2020 , not including the application of any security deposits . similar to other retail landlords across the united states , we received a number of requests for rent relief from tenants , with most requests received during the early days of the pandemic when stay-at-home orders were in place and many businesses were required to close , but we have continued to receive a smaller number of new requests even after businesses have re-opened , and in some cases , follow-on requests from tenants to whom we had already provided temporarily rent relief . we have been evaluating each request on a case-by-case basis to determine the best course of action , recognizing that in many cases some type of concession may be appropriate and beneficial to our long-term interests . in evaluating these requests , we have been considering many factors , including the tenant 's financial strength , the tenant 's operating history , potential co-tenancy impacts , the tenant 's contribution to the shopping center in which it operates , our assessment of the tenant 's long-term viability , the difficult or ease with which the tenant could be replaced , and other factors . although each negotiation has been specific to that tenant , most of these concessions have been in the form of deferred rent for some portion of rents due in april through december 2020 , or longer , to be paid back over the later part of the lease , preferably within a period of one year or less . in addition , some of these concessions have been in the form of rent abatements for some portion of tenant rents due in april through december or longer . story_separator_special_tag for example , it will likely be more difficult for us to acquire or sell properties in fiscal 2021 ( or possibly beyond ) , as it may be difficult to value a property correctly given changing circumstances . additionally , parties may be unwilling to enter into transactions during such uncertainty . we may also be less willing to enter into developments or capital improvements that require large amounts of upfront capital if the expected return is perceived as delayed or uncertain . we choose to borrow $ 35 million under our facility during march and april 2020 to enhance our liquidity position and maintain financial flexibility , which is an approach consistent with many of our peers . while we believe we still maintain a conservative capital structure and low debt levels , particularly relative to our peers , our profile may evolve based on changing needs . we expect that our rent collections will continue to be below our tenants ' contractual rent obligations at least for as long as governmental orders require non-essential businesses to restrict business operations and individuals to adhere to social distancing policies , or potentially until a medical solution is achieved for covid-19 . we will continue to accrue rental revenue during the deferral period , except for tenants for which revenue recognition was converted to cash basis accounting in accordance with asc topic 842. however , we anticipate that some tenants eventually will be unable to pay amounts due , and we will incur losses against our rent receivables . the extent and timing of the recognition of such losses will depend on future developments , which are highly uncertain and can not be predicted . april through november 2020 rental income collections and rent relief requests to date may not be indicative of collections or requests in any future period . we continue to have active discussions with existing and potential new tenants for new and renewed leases . however , the uncertainty relating to the covid-19 pandemic has slowed the pace of leasing activity and could result in higher vacancy rates than we otherwise would have experienced , a longer amount of time to fill vacancies and potentially lower rental rates . as a reit , we are susceptible to changes in interest rates , the lending environment , the availability of capital markets and the general economy . the impacts of any changes are difficult to predict , particularly during the course of the current covid-19 pandemic . 15 highlights of fiscal 2020 ; recent developments set forth below are highlights of our recent property acquisitions , other investments , property dispositions and financings : on november 1 , 2019 , we redeemed all of the outstanding shares of our series g cumulative preferred stock for $ 25 per share with proceeds from our sale of our series k cumulative preferred stock in october 2019. the total redemption amount was $ 75 million . in december 2019 , we closed on the sale of our property located in bernardsville , nj to an unrelated third party for a sale price of $ 2.7 million , pursuant to a contract we had entered into in august 2019 , as that property no longer met our investment objectives . in accordance with gaap , the property met all the criteria to be classified as held for sale in the fourth quarter of fiscal 2019 , and , accordingly , we recorded a loss on property held for sale of $ 434,000 , which loss was included in continuing operations in the consolidated statement of income for the year ended october 31 , 2019. the amount of the loss represented the net carrying amount of the property over the fair value of the asset less estimated cost to sell . upon completion of the sale in december 2019 , we realized an additional loss on sale of property of $ 86,000 , which loss is included in continuing operations in the consolidated statement of income for the year ended october 31 , 2020. this loss has been added back to our funds from operations ( “ ffo ” ) as discussed below in this item 7. in january 2020 , we sold for $ 1.3 million a retail property located in carmel , ny , as that property no longer met our investment objectives . in conjunction with the sale , we realized a loss on sale of property in the amount of $ 242,000 , which loss is included in continuing operations in the consolidated statement of income for the year ended october 31 , 2020. this loss has been added back to ffo as discussed below in this item 7. in january 2020 , we redeemed 2,250 units of ub new city i , llc from the noncontrolling member . the total cash price paid for the redemption was $ 49,500. as a result of the redemption , our ownership percentage of new city increased to 79.7 % from 78.2 % . in january 2020 , we redeemed 23,829 units of ub high ridge , llc from the noncontrolling member . the total cash price paid for the redemption was $ 560,000. as a result of the redemption , our ownership percentage of high ridge increased to 14.2 % from 13.3 % . in march and april 2020 , we borrowed an aggregate $ 35 million on our facility to fund capital improvements and for general corporate purposes . in june 2020 , we redeemed 6,750 units of ub new city i , llc from the noncontrolling member . the total cash price paid for the redemption was $ 148,500. as a result of the redemption , our ownership percentage of new city increased to 84.3 % from 79.7 % . in december 2020 ( fiscal 2021 ) , we closed on the sale of a 29,000 square foot portion of our property , which was recently converted into

