reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services , but we pass such costs directly on to our customers without any additional markup . non-controlling interests represent the earnings of lenders one , a consolidated entity not owned by altisource and are included in revenue and reduced from net income to arrive at net income attributable to altisource . we have prepared our consolidated financial statements in accordance with accounting principles generally accepted in the united states of america ( gaap ) . altisource 's vision and growth initiatives since our separation from ocwen , altisource has become a company providing a full suite of mortgage , real estate and consumer debt services , leveraging our technology and global operations . our relationship with ocwen provided a foundation on which we built our business and remains an important priority for us . altisource 's vision has evolved to become the premier provider of real estate and mortgage marketplaces offering both distribution and content . within these industries , we are facilitating transactions related to home sales , home rentals , home maintenance , mortgage origination and mortgage servicing . the equator acquisition , with its marketplace , real estate and servicing transaction solutions , is in line with this vision and accelerates our evolution and growth . we believe there are significant growth opportunities for altisource in the real estate and mortgage markets , leveraging our distribution and transaction solutions . our strategic growth initiatives are : real estate market : · supporting ocwen 's growth · deploying hubzu to other institutions and the non-distressed home sales market 24 · providing property management , lease management and renovation management services to the single family rental market mortgage market : · maintaining and growing our services provided to ocwen as it continues to grow its residential loan servicing portfolio · growing our origination related services by providing services to the members of lenders one and ocwen 's origination platform · developing our next generation realservicing technology distribution and transaction solutions : · developing our next generation vendor , invoice and document management technologies through realtrans , realremit and realdoc stock repurchase plan in may 2012 , our shareholders approved a new stock repurchase program , which replaced the previous stock repurchase program . under the program , we are authorized to purchase up to 3.5 million shares of our common stock in the open market in addition to amounts previously purchased under the prior program . from authorization of the previous program in may 2010 through december 31 , 2013 , we have purchased approximately 3.7 million shares of our common stock in the open market at an average price of $ 63.04 per share . we purchased 1.2 million shares of common stock at an average price of $ 116.99 per share during the year ended december 31 , 2013 and 0.3 million shares at an average price of $ 63.25 per share during the year ended december 31 , 2012. as of december 31 , 2013 , approximately 2.3 million shares of common stock remain available for repurchase under the program . luxembourg law limits share repurchases to approximately the balance of altisource portfolio solutions s.a. ( unconsolidated parent company ) retained earnings , less shares repurchased . as of december 31 , 2013 , approximately $ 14 million was available to repurchase our common stock under luxembourg law . our senior secured term loan also limits the amount we can spend on share repurchases in any year and may prevent repurchases in certain circumstances . as of december 31 , 2013 , approximately $ 55 million was available to repurchase our common stock under our senior secured term loan . separation of residential asset businesses on december 21 , 2012 , we completed the capitalization and distribution of residential and aamc to our shareholders . see  separation of the residential asset businesses  in item 1 of part i ,  business .  on december 24 , 2012 , the shares of residential and aamc were distributed to our shareholders of record as of december 17 , 2012 , in the form of a taxable pro rata stock distribution . our shareholders received a pro rata distribution of : · one share of residential common stock for every three shares of altisource common stock held ; · one share of aamc common stock for every 10 shares of altisource common stock held and · cash in lieu of fractional residential and aamc shares . residential is focused on acquiring and managing single family rental properties by acquiring portfolios of sub-performing and non-performing residential mortgage loans throughout the united states . aamc provides asset management and certain corporate governance services to residential . we are providing property management , lease management and renovation management services to residential . prior to the separation , we capitalized residential with $ 100 million of cash and aamc with $ 5 million of cash . we eliminated the assets and liabilities of residential and aamc from our consolidated balance sheet effective at the close of business on december 21 , 2012. as residential and aamc were development stage companies and had not yet commenced operations at the time of separation , these entities had no historical results of operations . we do not expect any negative impact on our future operations other than interest expense on the debt we borrowed in november 2012 to capitalize these entities . story_separator_special_tag in 2012 , we incurred higher professional services costs primarily as a result of the separation of the residential asset businesses . income from operations as a percentage of service revenue was 36 % , 40 % and 42 % for the years ended december 31 , 2013 , 2012 and 2011 , respectively . income from operations as a percentage of service revenue declined in 2013 as a result of lower gross margins and higher amortization expense from the 2013 homeward and rescap fee-based business acquisitions . in 2012 , income from operations as a percentage of service revenue declined as gross margins declined and sg & a grew at a higher pace than service revenue due to the 2012 costs associated with the separation of the residential asset businesses . financial services revenue revenue by service line was as follows for the years ended december 31 : replace_table_token_15_th n/m  not meaningful . we recognized service revenue of $ 92.5 million for the year ended december 31 , 2013 , a 45 % increase compared to the year ended december 31 , 2012 primarily due to increased charge-off mortgage collections and growth in customer relationship management revenues from the addition of two new clients during 2013 and expansion of services provided to existing clients . the increases were partially offset by lower credit card charge-off placements 33 from the continuing record low credit card delinquency rates . with respect to the charge-off mortgage business , we expanded our capabilities in connection with the rescap fee-based business transaction , and in the second quarter of 2013 , we began providing these services to the rescap loans serviced by ocwen and a greater portion of the other loans in the ocwen portfolio . we recognized service revenue of $ 64.0 million for the year ended december 31 , 2012 , an 8 % decrease compared to the year ended december 31 , 2011 due to a decline in service revenue from asset recovery management services . the decline was primarily due to the shift of existing services for one of the segment 's largest customers to a lower cost geography with corresponding lower fees from our customer for these services and a decline in total placements as a result of lower credit card delinquencies . partially offsetting this decline , service revenue in customer relationship management increased over the same periods . our global delivery platform consists of highly trained specialists in various geographic regions . the use of specialists in certain countries may result in lower commission rates paid by clients but results in higher margins principally due to the lower employee cost structure . certain of our financial services businesses are impacted by seasonality . asset recovery management revenue tends to be higher in the first quarter of each year as borrowers utilize tax refunds and bonuses to pay debts . cost of revenue and gross profit cost of revenue consists of the following for the years ended december 31 : replace_table_token_16_th n/m  not meaningful . cost of revenue for the year ended december 31 , 2013 of $ 55.3 million increased by 18 % compared to the year ended december 31 , 2012 , driven primarily by higher mortgage charge-off and customer relationship management employees in connection with new business . these increases were partially offset by lower outside fees and services . cost of revenue for the year ended december 31 , 2012 of $ 46.7 million decreased by 9 % compared to the year ended december 31 , 2011 , driven primarily by lower outside fees and services due to the reduction in account placements . in july 2011 , we purchased the assembled workforce of a sub-contractor in india that performs asset recovery services . for periods prior to the acquisition , the costs paid to the sub-contractor were included in outside fees and services . subsequent to the acquisition , these costs have been recorded according to the nature of the expenses and are included in compensation and benefits and technology and telecommunications expenses ( included in cost of revenue ) or occupancy related costs and other ( included in sg & a ) . gross profit as a percentage of service revenue was 41 % , 28 % and 29 % for the years ended december 31 , 2013 , 2012 and 2011 , respectively . in 2013 , gross profit as a percentage of service revenue increased due to growth of higher margin mortgage charge-off and customer relationship management services . in 2012 , gross profit as a percentage of service revenue remained flat compared to 2011 as we actively worked to manage our cost structure in that period of declining revenue . we principally managed our cost structure through a reduction in compensation and benefit costs both through a reduction in overall headcount as well as expanding our use of our global workforce . 34 selling , general and administrative expenses and income from operations we recognized sg & a of $ 15.6 million , $ 13.4 million and $ 15.6 million for the years ended december 31 , 2013 , 2012 and 2011 , respectively . sg & a increased in 2013 principally from a $ 3.8 million increase in amortization expense from the acquisition of the rescap fee-based businesses . in 2012 , sg & a expenses decreased principally from lower costs as a result of shifting work in our global delivery platform and from lower depreciation and amortization expense related to assets no longer utilized by financial services . income from operations as a percentage of service revenue was 24 % , 7 % and 6 % for the years ended december 31 , 2013 , 2012 and 2011 , respectively . income from operations as a percentage of service revenue increased in 2013 due to higher gross margins and slower sg & a growth , despite the increase in amortization expense from the acquisition of

cash flows from investing activities on march 29 , 2013 , we acquired the homeward fee-based business from ocwen for $ 75.8 million , after a working capital and net income adjustment . on april 12 , 2013 , we entered into an agreement with ocwen to establish additional terms related to the existing servicing arrangements between altisource and ocwen in connection with ocwen 's acquisition of certain mortgage servicing platform assets of rescap . the cash consideration paid by altisource to ocwen under the rescap agreement totaled $ 128.8 million . on november 15 , 2013 , we acquired equator for initial consideration of $ 63.4 million and up to $ 80 million in potential additional consideration ( the earn out ) . on february 15 , 2013 , ocwen repaid the $ 75.0 million loan that was borrowed from us in december 2012. capital expenditures for the years ended december 31 , 2013 , 2012 and 2011 were $ 34.1 million , $ 35.6 million and $ 16.4 million , respectively . capital expenditures in 2013 , 2012 and 2011 primarily related to facility build-outs and investments in infrastructure and the next generation of our realsuite software applications . capital expenditures in 2012 also included investments in a disaster recovery center that continued , to a lesser degree , in 2013. on march 31 , 2013 , we sold our 49 % interest in correspondent one s.a. ( correspondent one ) to ocwen for $ 12.6 million . during 2011 , we invested $ 15.0 million in correspondent one . cash flows from financing activities cash flows from financing activities for the year ended december 31 , 2013 primarily included activity associated with debt proceeds , debt issuance costs , share repurchases , stock option exercises and payments to non-controlling interests .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```cash flows from investing activities on march 29 , 2013 , we acquired the homeward fee-based business from ocwen for $ 75.8 million , after a working capital and net income adjustment . on april 12 , 2013 , we entered into an agreement with ocwen to establish additional terms related to the existing servicing arrangements between altisource and ocwen in connection with ocwen 's acquisition of certain mortgage servicing platform assets of rescap . the cash consideration paid by altisource to ocwen under the rescap agreement totaled $ 128.8 million . on november 15 , 2013 , we acquired equator for initial consideration of $ 63.4 million and up to $ 80 million in potential additional consideration ( the earn out ) . on february 15 , 2013 , ocwen repaid the $ 75.0 million loan that was borrowed from us in december 2012. capital expenditures for the years ended december 31 , 2013 , 2012 and 2011 were $ 34.1 million , $ 35.6 million and $ 16.4 million , respectively . capital expenditures in 2013 , 2012 and 2011 primarily related to facility build-outs and investments in infrastructure and the next generation of our realsuite software applications . capital expenditures in 2012 also included investments in a disaster recovery center that continued , to a lesser degree , in 2013. on march 31 , 2013 , we sold our 49 % interest in correspondent one s.a. ( correspondent one ) to ocwen for $ 12.6 million . during 2011 , we invested $ 15.0 million in correspondent one . cash flows from financing activities cash flows from financing activities for the year ended december 31 , 2013 primarily included activity associated with debt proceeds , debt issuance costs , share repurchases , stock option exercises and payments to non-controlling interests .
```    
 Suspicious Activity Report : reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services , but we pass such costs directly on to our customers without any additional markup . non-controlling interests represent the earnings of lenders one , a consolidated entity not owned by altisource and are included in revenue and reduced from net income to arrive at net income attributable to altisource . we have prepared our consolidated financial statements in accordance with accounting principles generally accepted in the united states of america ( gaap ) . altisource 's vision and growth initiatives since our separation from ocwen , altisource has become a company providing a full suite of mortgage , real estate and consumer debt services , leveraging our technology and global operations . our relationship with ocwen provided a foundation on which we built our business and remains an important priority for us . altisource 's vision has evolved to become the premier provider of real estate and mortgage marketplaces offering both distribution and content . within these industries , we are facilitating transactions related to home sales , home rentals , home maintenance , mortgage origination and mortgage servicing . the equator acquisition , with its marketplace , real estate and servicing transaction solutions , is in line with this vision and accelerates our evolution and growth . we believe there are significant growth opportunities for altisource in the real estate and mortgage markets , leveraging our distribution and transaction solutions . our strategic growth initiatives are : real estate market : · supporting ocwen 's growth · deploying hubzu to other institutions and the non-distressed home sales market 24 · providing property management , lease management and renovation management services to the single family rental market mortgage market : · maintaining and growing our services provided to ocwen as it continues to grow its residential loan servicing portfolio · growing our origination related services by providing services to the members of lenders one and ocwen 's origination platform · developing our next generation realservicing technology distribution and transaction solutions : · developing our next generation vendor , invoice and document management technologies through realtrans , realremit and realdoc stock repurchase plan in may 2012 , our shareholders approved a new stock repurchase program , which replaced the previous stock repurchase program . under the program , we are authorized to purchase up to 3.5 million shares of our common stock in the open market in addition to amounts previously purchased under the prior program . from authorization of the previous program in may 2010 through december 31 , 2013 , we have purchased approximately 3.7 million shares of our common stock in the open market at an average price of $ 63.04 per share . we purchased 1.2 million shares of common stock at an average price of $ 116.99 per share during the year ended december 31 , 2013 and 0.3 million shares at an average price of $ 63.25 per share during the year ended december 31 , 2012. as of december 31 , 2013 , approximately 2.3 million shares of common stock remain available for repurchase under the program . luxembourg law limits share repurchases to approximately the balance of altisource portfolio solutions s.a. ( unconsolidated parent company ) retained earnings , less shares repurchased . as of december 31 , 2013 , approximately $ 14 million was available to repurchase our common stock under luxembourg law . our senior secured term loan also limits the amount we can spend on share repurchases in any year and may prevent repurchases in certain circumstances . as of december 31 , 2013 , approximately $ 55 million was available to repurchase our common stock under our senior secured term loan . separation of residential asset businesses on december 21 , 2012 , we completed the capitalization and distribution of residential and aamc to our shareholders . see  separation of the residential asset businesses  in item 1 of part i ,  business .  on december 24 , 2012 , the shares of residential and aamc were distributed to our shareholders of record as of december 17 , 2012 , in the form of a taxable pro rata stock distribution . our shareholders received a pro rata distribution of : · one share of residential common stock for every three shares of altisource common stock held ; · one share of aamc common stock for every 10 shares of altisource common stock held and · cash in lieu of fractional residential and aamc shares . residential is focused on acquiring and managing single family rental properties by acquiring portfolios of sub-performing and non-performing residential mortgage loans throughout the united states . aamc provides asset management and certain corporate governance services to residential . we are providing property management , lease management and renovation management services to residential . prior to the separation , we capitalized residential with $ 100 million of cash and aamc with $ 5 million of cash . we eliminated the assets and liabilities of residential and aamc from our consolidated balance sheet effective at the close of business on december 21 , 2012. as residential and aamc were development stage companies and had not yet commenced operations at the time of separation , these entities had no historical results of operations . we do not expect any negative impact on our future operations other than interest expense on the debt we borrowed in november 2012 to capitalize these entities . story_separator_special_tag in 2012 , we incurred higher professional services costs primarily as a result of the separation of the residential asset businesses . income from operations as a percentage of service revenue was 36 % , 40 % and 42 % for the years ended december 31 , 2013 , 2012 and 2011 , respectively . income from operations as a percentage of service revenue declined in 2013 as a result of lower gross margins and higher amortization expense from the 2013 homeward and rescap fee-based business acquisitions . in 2012 , income from operations as a percentage of service revenue declined as gross margins declined and sg & a grew at a higher pace than service revenue due to the 2012 costs associated with the separation of the residential asset businesses . financial services revenue revenue by service line was as follows for the years ended december 31 : replace_table_token_15_th n/m  not meaningful . we recognized service revenue of $ 92.5 million for the year ended december 31 , 2013 , a 45 % increase compared to the year ended december 31 , 2012 primarily due to increased charge-off mortgage collections and growth in customer relationship management revenues from the addition of two new clients during 2013 and expansion of services provided to existing clients . the increases were partially offset by lower credit card charge-off placements 33 from the continuing record low credit card delinquency rates . with respect to the charge-off mortgage business , we expanded our capabilities in connection with the rescap fee-based business transaction , and in the second quarter of 2013 , we began providing these services to the rescap loans serviced by ocwen and a greater portion of the other loans in the ocwen portfolio . we recognized service revenue of $ 64.0 million for the year ended december 31 , 2012 , an 8 % decrease compared to the year ended december 31 , 2011 due to a decline in service revenue from asset recovery management services . the decline was primarily due to the shift of existing services for one of the segment 's largest customers to a lower cost geography with corresponding lower fees from our customer for these services and a decline in total placements as a result of lower credit card delinquencies . partially offsetting this decline , service revenue in customer relationship management increased over the same periods . our global delivery platform consists of highly trained specialists in various geographic regions . the use of specialists in certain countries may result in lower commission rates paid by clients but results in higher margins principally due to the lower employee cost structure . certain of our financial services businesses are impacted by seasonality . asset recovery management revenue tends to be higher in the first quarter of each year as borrowers utilize tax refunds and bonuses to pay debts . cost of revenue and gross profit cost of revenue consists of the following for the years ended december 31 : replace_table_token_16_th n/m  not meaningful . cost of revenue for the year ended december 31 , 2013 of $ 55.3 million increased by 18 % compared to the year ended december 31 , 2012 , driven primarily by higher mortgage charge-off and customer relationship management employees in connection with new business . these increases were partially offset by lower outside fees and services . cost of revenue for the year ended december 31 , 2012 of $ 46.7 million decreased by 9 % compared to the year ended december 31 , 2011 , driven primarily by lower outside fees and services due to the reduction in account placements . in july 2011 , we purchased the assembled workforce of a sub-contractor in india that performs asset recovery services . for periods prior to the acquisition , the costs paid to the sub-contractor were included in outside fees and services . subsequent to the acquisition , these costs have been recorded according to the nature of the expenses and are included in compensation and benefits and technology and telecommunications expenses ( included in cost of revenue ) or occupancy related costs and other ( included in sg & a ) . gross profit as a percentage of service revenue was 41 % , 28 % and 29 % for the years ended december 31 , 2013 , 2012 and 2011 , respectively . in 2013 , gross profit as a percentage of service revenue increased due to growth of higher margin mortgage charge-off and customer relationship management services . in 2012 , gross profit as a percentage of service revenue remained flat compared to 2011 as we actively worked to manage our cost structure in that period of declining revenue . we principally managed our cost structure through a reduction in compensation and benefit costs both through a reduction in overall headcount as well as expanding our use of our global workforce . 34 selling , general and administrative expenses and income from operations we recognized sg & a of $ 15.6 million , $ 13.4 million and $ 15.6 million for the years ended december 31 , 2013 , 2012 and 2011 , respectively . sg & a increased in 2013 principally from a $ 3.8 million increase in amortization expense from the acquisition of the rescap fee-based businesses . in 2012 , sg & a expenses decreased principally from lower costs as a result of shifting work in our global delivery platform and from lower depreciation and amortization expense related to assets no longer utilized by financial services . income from operations as a percentage of service revenue was 24 % , 7 % and 6 % for the years ended december 31 , 2013 , 2012 and 2011 , respectively . income from operations as a percentage of service revenue increased in 2013 due to higher gross margins and slower sg & a growth , despite the increase in amortization expense from the acquisition of

