consolidated revenue totaled $ 1,536.7 million for the year ended december 31 , 2019 , an increase of $ 158.5 million compared to the same period in 2018 , primarily due to the acquisition of hawaiian telcom . hawaiian telcom contributed $ 346.7 million and $ 175.0 million of revenue in 2019 and 2018 , respectively . revenue growth from the acquisition was partially offset by the decline in legacy revenue exceeding the growth in revenue from our fiber offerings in cincinnati as well as the decline of higher margin revenue contributed by general electric company ( “ ge ” ) of $ 20.6 million in the cloud practice . fioptics revenue in cincinnati increased $ 12.0 million while legacy revenue in cincinnati decreased $ 25.1 million in 2019 compared to the same period in the prior year . the increases in cost of services and products , selling , general and administrative ( “ sg & a ” ) , and depreciation and amortization expenses are primarily related to the acquisition of hawaiian telcom . 26 form 10-k part ii cincinnati bell inc. operating income in 201 9 was $ 73.1 million , down $ 10.2 million compared to the same period in 2018 . the revenue contribution from hawaiian telcom in addition to the decrease in transaction and integration costs were more than offset by declines in legacy revenue and increases in cost of services and products , depreciation and amortization and sg & a costs . loss before income taxes totaled $ 77.2 million for the year ended december 31 , 2019 , resulting in an increase in the loss of $ 16.8 million as compared to the comparable period in 2018. in addition to the items impacting operating income , the increased loss before income taxes is primarily due to increased interest expense related to additional debt acquired to fund the acquisition of hawaiian telcom . consolidated results of operations revenue replace_table_token_5_th entertainment and communications revenue increased in 2019 and 2018 compared to the same periods in the prior year primarily due to the acquisition of hawaiian telcom , which contributed revenue of $ 306.6 million and $ 155.1 million in 2019 and 2018 , respectively . in cincinnati , the growth in fioptics partially mitigated the decline in legacy revenue . fioptics revenue in cincinnati totaled $ 353.2 million , $ 341.2 million and $ 309.9 million for the years ended december 31 , 2019 , 2018 and 2017 , respectively , up 4 % in 2019 and up 10 % in 2018 from the comparable prior year . it services and hardware revenue increased in 2019 compared to 2018 primarily due to the acquisition of hawaiian telcom which contributed revenue of $ 40.1 million and $ 19.9 million in 2019 and 2018 , respectively . in addition to the impact of the acquisition , increased revenue from the communications and consulting practices was partially offset by lower revenue in the cloud and infrastructure solutions practices . cloud revenue decline is primarily due to lower revenue contributed by ge of $ 20.6 million due to ge insourcing certain cloud services . revenue increased in 2018 compared to 2017 primarily due to the acquisition of onx that closed in the fourth quarter of 2017 , and to a lesser extent , the acquisition of hawaiian telcom . operating costs replace_table_token_6_th entertainment and communications costs increased in 2019 and 2018 compared to the same periods in the prior year primarily due to the acquisition of hawaiian telcom which contributed costs of $ 150.9 million and $ 80.1 million in 2019 and 2018 , respectively . excluding the impact associated with the acquisition , costs of services and products decreased $ 9.9 million and $ 0.6 million for the years ended december 31 , 2019 and 2018 , respectively , as compared to the comparable periods in the prior year . the decrease in 2019 compared to 2018 is due to lower contract services costs and lower payroll related costs due to headcount reductions made during restructuring initiatives that were executed in 2017 and 2018. the decrease in 2018 compared to 2017 is due to lower payroll related costs resulting from restructuring initiatives which were partially offset by increased video content costs due to higher rates charged by our content providers . it services and hardware costs increased in 2019 compared to 2018 due to increased payroll and contractor costs associated with resources utilized to support the revenue growth in the communications and consulting practices for the year ended december 31 , 2019 as compared to the same period in the prior year . in addition , hawaiian telcom contributed $ 21.9 million and $ 9.8 million to cost of services and products in 2019 and 2018 , respectively . costs increased in 2018 compared to the prior year comparable period primarily due to expense associated with headcount in place for twelve months in 2018 versus three months in 2017 as a result of the acquisition of onx . 27 form 10-k part ii cincinnati bell inc. replace_table_token_7_th entertainment and communications sg & a expenses were up in 2019 and 2018 compared to the same periods in the prior year primarily due to the acquisition of hawaiian telcom . hawaiian telcom contributed sg & a expense of $ 64.2 million and $ 32.9 million in 2019 and 2018 , respectively . sg & a costs also increased in 2019 compared to the prior year due to an increase in advertising expense and the bad debt reserve for certain receivables with a wholesale customer that filed for bankruptcy in the first quarter of 2019 whose collectability remains uncertain . these increases were partially offset as the segment continues to focus on cost containment and realizing synergies with hawaiian telcom . story_separator_special_tag depreciation and amortization expenses were up in 2018 compared to 2017 primarily due to the acquisition of hawaiian telcom as well as assets placed in service in connection with the expansion of our fiber network in cincinnati . hawaiian telcom contributed $ 44.7 million of depreciation and amortization expense in 2018. restructuring and severance charges recorded in 2019 are related to a severance program for certain management employees as the company continues its efforts to realize synergies that can be achieved due to the acquisition of hawaiian telcom . restructuring and severance charges were recorded in the fourth quarter of 2018 related to a vsp for certain management employees in cincinnati as the company identified efficiencies that can be achieved due to the acquisition of hawaiian telcom . restructuring and severance charges recorded in 2017 were related to a vsp for certain bargained employees to reduce field and network costs associated with our legacy copper network . 34 form 10-k part ii cincinnati bell inc. entertainment and communications , continued capital expenditures replace_table_token_16_th replace_table_token_17_th * represents fioptics in cincinnati capital expenditures in cincinnati are incurred to expand our fioptics product suite , upgrade and increase capacity for our networks , and to extend the life of our fiber and copper networks . the company is focused on building fttp addresses , and during 2019 , we passed 12,500 fttp addresses in cincinnati . as of december 31 , 2019 , the company is able to deliver its fioptics services with speeds up to 30 megabits or more to 623,400 residential and commercial addresses , or 75 % of our operating territory in cincinnati . cincinnati construction capital expenditures decreased $ 13.8 million in 2019 compared to 2018 due to passing fewer addresses and the timing of capital expenditures , which does not necessarily coincide with the timing of when addresses become available . cincinnati installation capital expenditures are primarily related to the timing of expenditures for customer premise equipment utilized for installations . in 2019 , cincinnati installation capital expenditures decreased $ 2.7 million compared to the prior year . cincinnati construction capital expenditures decreased $ 14.7 million in 2018 compared to 2017 even though we passed 38,800 doors in both 2018 and 2017 due to more efficient capital spending . in addition , construction costs incurred for connect america fund ( `` caf `` ) doors totaled $ 5.5 million in 2017 compared to $ 1.4 million in 2018. cincinnati installation capital expenditures decreased $ 7.3 million for 2018 compared to 2017 due to fewer video and internet activations in 2018. installation capital expenditures were also impacted by the timing of expenditures for customer premise equipment utilized for installations as well as the company 's implementation of self-installations in cincinnati which has led to a decrease in the average cost per install . enterprise fiber capital expenditures in cincinnati are related to success-based fiber builds , including associated equipment , for enterprise and carrier projects to provide ethernet services . other capital expenditures are related to it projects , cable and equipment maintenance and capacity additions , real estate upgrades and maintenance , plus other minor capital purchases . 35 form 10-k part ii cincinnati bell inc. entertainment and communications , continued hawaii construction capital expenditures increased $ 4.3 million in 2019 compared to 2018 due to building out 5,900 new fttp addresses in 2019 , primarily in rural areas and on the neighbor islands . hawaii installation capital expenditures increased $ 1.8 million compared to the same period in the prior year which only includes six months of activity subsequent to the acquisition close date . enterprise fiber capital in hawaii is primarily driven by new ethernet customers . hawaii capital expenditures classified as other include it projects , real estate projects , road jobs or plant damage projects , and network upgrades or optimization projects . 36 form 10-k part ii cincinnati bell inc. it services and hardware the it services and hardware segment provides end-to-end solutions from consulting to implementation to ongoing optimization . these solutions include cloud , communications and consulting services along with the sale and maintenance of major branded telecom and it hardware reported as infrastructure solutions . these services and products are provided through the company 's subsidiaries in various geographic areas throughout the united states , canada and europe . by offering a full range of equipment and strategic services in conjunction with the company 's fiber and copper networks , the it services and hardware segment provides our customers personalized solutions designed to meet their business objectives . cloud services include the design , implementation and on-going management of the customer 's infrastructure . this includes on-premise , public cloud and private cloud solutions . the company assists customers with the risk assessment phase through an in-depth understanding of the customer 's business as well as building and designing a solution , using either the customer 's existing infrastructure or new cloud-based options that transform the way the customer does business . communications solutions help to transform the way our customers do business by connecting employees , customers , and business partners . by upgrading legacy technologies through customized build projects and reducing customer costs , the company helps to transform the customer 's business . these services include unified communications as a service ( `` ucaas `` ) , software-defined wide area network ( `` sd-wan `` ) , network as a service ( `` naas `` ) , contact center and collaboration . using our experience and expertise , infrastructure solutions are tailored to our customers ' organizational goals . we offer a complete portfolio of services that provide customers with efficient and optimized it solutions that are agile and responsive to their business and are integrated , simplified and manageable . through consulting with customers , the company will build a solution using standard manufacturer equipment to meet our customers ' specific requirements . consulting services help

cash flows cash flows from operating activities cash provided by operating activities during 2019 was $ 259.1 million , an increase of $ 44.4 million compared to 2018. hawaiian telcom contributed operating cash flow of approximately $ 92.0 million in 2019 compared to approximately $ 18.0 million in 2018. in addition , the increase was due to lower restructuring and transaction and integration payments of $ 2.1 million and $ 33.9 million , respectively , compared to 2018. these increases were partially offset by lower tax refunds of $ 13.2 million for amt refundable tax credits in 2019 compared to 2018 , lower contribution due to loss of ge cloud revenue in 2019 and unfavorable working capital . cash provided by operating activities during 2018 was $ 214.7 million , an increase of $ 11.3 million compared to 2017. the increase was primarily due to contributions from recent acquisitions , lower restructuring payments of $ 13.0 million compared to 2017 , and improved working capital . these increases were partially offset by increased interest payments of $ 66.0 million and increased payments for transaction and integrations costs of $ 24.8 million in 2018 compared to 2017. cash flows from investing activities cash used by investing activities totaled $ 223.3 million 2019 , a decrease of $ 214.1 million compared to the prior year , primarily due to the acquisition of hawaiian telcom in 2018. cash used by investing activities totaled $ 437.4 million in 2018 , an increase of $ 200.6 million compared to 2017 , primarily due to the acquisition of hawaiian telcom . in 2017 , cash used for the acquisition of onx was partially offset by cash provided by the sale of our remaining 2.8 million shares of cyrusone inc. common stock for net proceeds totalling $ 140.7 million . cash flows from financing activities cash used in financing activities was $ 39.6 million in 2019.


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```cash flows cash flows from operating activities cash provided by operating activities during 2019 was $ 259.1 million , an increase of $ 44.4 million compared to 2018. hawaiian telcom contributed operating cash flow of approximately $ 92.0 million in 2019 compared to approximately $ 18.0 million in 2018. in addition , the increase was due to lower restructuring and transaction and integration payments of $ 2.1 million and $ 33.9 million , respectively , compared to 2018. these increases were partially offset by lower tax refunds of $ 13.2 million for amt refundable tax credits in 2019 compared to 2018 , lower contribution due to loss of ge cloud revenue in 2019 and unfavorable working capital . cash provided by operating activities during 2018 was $ 214.7 million , an increase of $ 11.3 million compared to 2017. the increase was primarily due to contributions from recent acquisitions , lower restructuring payments of $ 13.0 million compared to 2017 , and improved working capital . these increases were partially offset by increased interest payments of $ 66.0 million and increased payments for transaction and integrations costs of $ 24.8 million in 2018 compared to 2017. cash flows from investing activities cash used by investing activities totaled $ 223.3 million 2019 , a decrease of $ 214.1 million compared to the prior year , primarily due to the acquisition of hawaiian telcom in 2018. cash used by investing activities totaled $ 437.4 million in 2018 , an increase of $ 200.6 million compared to 2017 , primarily due to the acquisition of hawaiian telcom . in 2017 , cash used for the acquisition of onx was partially offset by cash provided by the sale of our remaining 2.8 million shares of cyrusone inc. common stock for net proceeds totalling $ 140.7 million . cash flows from financing activities cash used in financing activities was $ 39.6 million in 2019.
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 Suspicious Activity Report : consolidated revenue totaled $ 1,536.7 million for the year ended december 31 , 2019 , an increase of $ 158.5 million compared to the same period in 2018 , primarily due to the acquisition of hawaiian telcom . hawaiian telcom contributed $ 346.7 million and $ 175.0 million of revenue in 2019 and 2018 , respectively . revenue growth from the acquisition was partially offset by the decline in legacy revenue exceeding the growth in revenue from our fiber offerings in cincinnati as well as the decline of higher margin revenue contributed by general electric company ( “ ge ” ) of $ 20.6 million in the cloud practice . fioptics revenue in cincinnati increased $ 12.0 million while legacy revenue in cincinnati decreased $ 25.1 million in 2019 compared to the same period in the prior year . the increases in cost of services and products , selling , general and administrative ( “ sg & a ” ) , and depreciation and amortization expenses are primarily related to the acquisition of hawaiian telcom . 26 form 10-k part ii cincinnati bell inc. operating income in 201 9 was $ 73.1 million , down $ 10.2 million compared to the same period in 2018 . the revenue contribution from hawaiian telcom in addition to the decrease in transaction and integration costs were more than offset by declines in legacy revenue and increases in cost of services and products , depreciation and amortization and sg & a costs . loss before income taxes totaled $ 77.2 million for the year ended december 31 , 2019 , resulting in an increase in the loss of $ 16.8 million as compared to the comparable period in 2018. in addition to the items impacting operating income , the increased loss before income taxes is primarily due to increased interest expense related to additional debt acquired to fund the acquisition of hawaiian telcom . consolidated results of operations revenue replace_table_token_5_th entertainment and communications revenue increased in 2019 and 2018 compared to the same periods in the prior year primarily due to the acquisition of hawaiian telcom , which contributed revenue of $ 306.6 million and $ 155.1 million in 2019 and 2018 , respectively . in cincinnati , the growth in fioptics partially mitigated the decline in legacy revenue . fioptics revenue in cincinnati totaled $ 353.2 million , $ 341.2 million and $ 309.9 million for the years ended december 31 , 2019 , 2018 and 2017 , respectively , up 4 % in 2019 and up 10 % in 2018 from the comparable prior year . it services and hardware revenue increased in 2019 compared to 2018 primarily due to the acquisition of hawaiian telcom which contributed revenue of $ 40.1 million and $ 19.9 million in 2019 and 2018 , respectively . in addition to the impact of the acquisition , increased revenue from the communications and consulting practices was partially offset by lower revenue in the cloud and infrastructure solutions practices . cloud revenue decline is primarily due to lower revenue contributed by ge of $ 20.6 million due to ge insourcing certain cloud services . revenue increased in 2018 compared to 2017 primarily due to the acquisition of onx that closed in the fourth quarter of 2017 , and to a lesser extent , the acquisition of hawaiian telcom . operating costs replace_table_token_6_th entertainment and communications costs increased in 2019 and 2018 compared to the same periods in the prior year primarily due to the acquisition of hawaiian telcom which contributed costs of $ 150.9 million and $ 80.1 million in 2019 and 2018 , respectively . excluding the impact associated with the acquisition , costs of services and products decreased $ 9.9 million and $ 0.6 million for the years ended december 31 , 2019 and 2018 , respectively , as compared to the comparable periods in the prior year . the decrease in 2019 compared to 2018 is due to lower contract services costs and lower payroll related costs due to headcount reductions made during restructuring initiatives that were executed in 2017 and 2018. the decrease in 2018 compared to 2017 is due to lower payroll related costs resulting from restructuring initiatives which were partially offset by increased video content costs due to higher rates charged by our content providers . it services and hardware costs increased in 2019 compared to 2018 due to increased payroll and contractor costs associated with resources utilized to support the revenue growth in the communications and consulting practices for the year ended december 31 , 2019 as compared to the same period in the prior year . in addition , hawaiian telcom contributed $ 21.9 million and $ 9.8 million to cost of services and products in 2019 and 2018 , respectively . costs increased in 2018 compared to the prior year comparable period primarily due to expense associated with headcount in place for twelve months in 2018 versus three months in 2017 as a result of the acquisition of onx . 27 form 10-k part ii cincinnati bell inc. replace_table_token_7_th entertainment and communications sg & a expenses were up in 2019 and 2018 compared to the same periods in the prior year primarily due to the acquisition of hawaiian telcom . hawaiian telcom contributed sg & a expense of $ 64.2 million and $ 32.9 million in 2019 and 2018 , respectively . sg & a costs also increased in 2019 compared to the prior year due to an increase in advertising expense and the bad debt reserve for certain receivables with a wholesale customer that filed for bankruptcy in the first quarter of 2019 whose collectability remains uncertain . these increases were partially offset as the segment continues to focus on cost containment and realizing synergies with hawaiian telcom . story_separator_special_tag depreciation and amortization expenses were up in 2018 compared to 2017 primarily due to the acquisition of hawaiian telcom as well as assets placed in service in connection with the expansion of our fiber network in cincinnati . hawaiian telcom contributed $ 44.7 million of depreciation and amortization expense in 2018. restructuring and severance charges recorded in 2019 are related to a severance program for certain management employees as the company continues its efforts to realize synergies that can be achieved due to the acquisition of hawaiian telcom . restructuring and severance charges were recorded in the fourth quarter of 2018 related to a vsp for certain management employees in cincinnati as the company identified efficiencies that can be achieved due to the acquisition of hawaiian telcom . restructuring and severance charges recorded in 2017 were related to a vsp for certain bargained employees to reduce field and network costs associated with our legacy copper network . 34 form 10-k part ii cincinnati bell inc. entertainment and communications , continued capital expenditures replace_table_token_16_th replace_table_token_17_th * represents fioptics in cincinnati capital expenditures in cincinnati are incurred to expand our fioptics product suite , upgrade and increase capacity for our networks , and to extend the life of our fiber and copper networks . the company is focused on building fttp addresses , and during 2019 , we passed 12,500 fttp addresses in cincinnati . as of december 31 , 2019 , the company is able to deliver its fioptics services with speeds up to 30 megabits or more to 623,400 residential and commercial addresses , or 75 % of our operating territory in cincinnati . cincinnati construction capital expenditures decreased $ 13.8 million in 2019 compared to 2018 due to passing fewer addresses and the timing of capital expenditures , which does not necessarily coincide with the timing of when addresses become available . cincinnati installation capital expenditures are primarily related to the timing of expenditures for customer premise equipment utilized for installations . in 2019 , cincinnati installation capital expenditures decreased $ 2.7 million compared to the prior year . cincinnati construction capital expenditures decreased $ 14.7 million in 2018 compared to 2017 even though we passed 38,800 doors in both 2018 and 2017 due to more efficient capital spending . in addition , construction costs incurred for connect america fund ( `` caf `` ) doors totaled $ 5.5 million in 2017 compared to $ 1.4 million in 2018. cincinnati installation capital expenditures decreased $ 7.3 million for 2018 compared to 2017 due to fewer video and internet activations in 2018. installation capital expenditures were also impacted by the timing of expenditures for customer premise equipment utilized for installations as well as the company 's implementation of self-installations in cincinnati which has led to a decrease in the average cost per install . enterprise fiber capital expenditures in cincinnati are related to success-based fiber builds , including associated equipment , for enterprise and carrier projects to provide ethernet services . other capital expenditures are related to it projects , cable and equipment maintenance and capacity additions , real estate upgrades and maintenance , plus other minor capital purchases . 35 form 10-k part ii cincinnati bell inc. entertainment and communications , continued hawaii construction capital expenditures increased $ 4.3 million in 2019 compared to 2018 due to building out 5,900 new fttp addresses in 2019 , primarily in rural areas and on the neighbor islands . hawaii installation capital expenditures increased $ 1.8 million compared to the same period in the prior year which only includes six months of activity subsequent to the acquisition close date . enterprise fiber capital in hawaii is primarily driven by new ethernet customers . hawaii capital expenditures classified as other include it projects , real estate projects , road jobs or plant damage projects , and network upgrades or optimization projects . 36 form 10-k part ii cincinnati bell inc. it services and hardware the it services and hardware segment provides end-to-end solutions from consulting to implementation to ongoing optimization . these solutions include cloud , communications and consulting services along with the sale and maintenance of major branded telecom and it hardware reported as infrastructure solutions . these services and products are provided through the company 's subsidiaries in various geographic areas throughout the united states , canada and europe . by offering a full range of equipment and strategic services in conjunction with the company 's fiber and copper networks , the it services and hardware segment provides our customers personalized solutions designed to meet their business objectives . cloud services include the design , implementation and on-going management of the customer 's infrastructure . this includes on-premise , public cloud and private cloud solutions . the company assists customers with the risk assessment phase through an in-depth understanding of the customer 's business as well as building and designing a solution , using either the customer 's existing infrastructure or new cloud-based options that transform the way the customer does business . communications solutions help to transform the way our customers do business by connecting employees , customers , and business partners . by upgrading legacy technologies through customized build projects and reducing customer costs , the company helps to transform the customer 's business . these services include unified communications as a service ( `` ucaas `` ) , software-defined wide area network ( `` sd-wan `` ) , network as a service ( `` naas `` ) , contact center and collaboration . using our experience and expertise , infrastructure solutions are tailored to our customers ' organizational goals . we offer a complete portfolio of services that provide customers with efficient and optimized it solutions that are agile and responsive to their business and are integrated , simplified and manageable . through consulting with customers , the company will build a solution using standard manufacturer equipment to meet our customers ' specific requirements . consulting services help

