the operations of linc are included in the facility solutions segment as of the acquisition date . 20 summary of key financial performance indicators during the second half of 2011 and continuing throughout 2012 , the u.s. economy was generally weak and the company faced increasing competitive pricing pressures which led to a reduction in scope of work and certain contract losses from the company 's clients . this competitive environment impacted overall margins in fiscal 2012. further , a significant portion of the revenues in the facility solutions segment is generated from contracts with the u.s. government . the company is continually assessing the potential impact that the size , composition , and timing of congressional approval of the annual federal budget will have on its government clients . in addition , the company monitors and assesses the potential impact of u.s. government policy and strategy changes on its business . while the volume of bid activity and request for proposals for future awards remains active , the company 's government business has experienced and may continue to experience delays in new contract awards and in the start dates of currently awarded contracts or early termination of existing contracts . in addition , during the year ended october 31 , 2012 , there were unfavorable developments in certain general liability and workers ' compensation claims for certain policy years prior to fiscal 2012. certain general liability claims related to earlier policy years experienced losses significantly higher than were previously estimated . workers ' compensation expense was unfavorable in california and other states where the company maintains a significant presence . specifically in california , workers ' compensation claims were favorable for older years , but adverse for more current years due primarily to california 's post-reform workers ' compensation environment . in addition , some of the unfavorable workers ' compensation development may be the result of the company 's continuing attempt to achieve earlier settlement of claims . offsetting the unfavorable workers ' compensation developments in california and other states was the impact of a favorable reform in illinois , and more specifically relating to reduced medical costs associated with the reform . the company has also implemented a series of initiatives to improve the management of general liability claims . further , the recognition within the company 's annual actuarial assessment of the loss experience for policy years in which linc was a member of a group captive , also resulted in a favorable insurance adjustment . after analyzing the historical loss development patterns , comparing the loss development against benchmarks , adjusting for known operational claims handling changes , and applying actuarial projection methods to determine the estimate of ultimate losses , the company increased its expected reserves for prior-year claims , which resulted in an increase in the related insurance expense of $ 7.3 million during fiscal year ended october 31 , 2012 and was recorded as part of corporate expenses . these factors , along with higher payroll and payroll related expenses , and the accrual of certain legal settlement costs , have negatively impacted the company 's operating results in 2012. financial overview revenues increased by $ 53.4 million , or 1.3 % , in the year ended october 31 , 2012 , as compared to the year ended october 31 , 2011. the increase was primarily related to revenues associated with the timing of the linc acquisition , which occurred on december 1 , 2010 , new business within the security and janitorial segments , and additional revenues in the facility solutions segment from new abm building and energy solutions ( abes ) contracts . the increase in revenues was partially offset by the continuing impact of reduction in scope of work and contract losses starting in fiscal 2011 and the termination of certain u.s. government contracts in iraq earlier in the fiscal year . operating profit decreased by $ 21.0 million , or 17.9 % in the year ended october 31 , 2012 , as compared to the year ended october 31 , 2011. the decrease was primarily related to an increase in self-insurance expense related to prior year claims primarily as a result of unfavorable developments in certain general liability and workers ' compensation claims during the year ended october 31 , 2012 and higher payroll and payroll related expenses , primarily from higher state unemployment insurance rates and the impact of one additional working day in the year ended october 31 , 2012. the decrease in operating profit was also related to higher legal settlement costs and the continuing impact of increasing competitive pricing pressures and contract losses starting in fiscal 2011 , including the termination of certain u.s. government contracts in iraq earlier in the fiscal year . in addition to revenues and operating profit , the company 's management views operating cash flows as a good indicator of financial performance , as strong operating cash flows provide opportunities for growth both organically and through acquisitions . operating cash flows primarily depend on : revenue levels ; the quality and timing of collections of accounts receivable , including receivables from government contracts which generally have longer collection periods ; the timing of payments to suppliers and other vendors ; the timing and amount of income tax payments ; and the timing and amount of payments on insured claims . the company 's net cash provided by continuing operating activities was $ 148.9 million , $ 156.8 million and $ 140.7 million in the years ended october 31 , 2012 , 2011 and 2010 , respectively . the company 's largest operating segment is the janitorial segment , which generated approximately 55.7 % of the company 's revenues and approximately 67.3 % of the company 's operating profit , excluding expenses allocated to corporate , in the year ended october 31 , 2012 . story_separator_special_tag the average outstanding balances under the company 's line of credit were $ 369.1 million and $ 156.7 million in the year ended october 31 , 2011 and october 31 , 2010 , respectively . provision for income taxes the effective tax rate on income from continuing operations for the years ended october 31 , 2011 and 2010 was 35.0 % and 38.6 % , respectively . the tax provision for the year ended october 31 , 2011 includes a tax benefit of $ 4.7 million related to a re-measurement of certain unrecognized tax benefits , partially offset by other discrete tax costs of $ 1.9 million , primarily related to the true-up of prior year tax balances including a reduction in anticipated employment based tax credits . 28 segment information segment revenues and operating profits for the years ended october 31 , 2011 and 2010 were as follows : replace_table_token_11_th janitorial replace_table_token_12_th janitorial revenues increased by $ 74.1 million , or 3.2 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase was primarily related to revenues associated with diversco , which was acquired on june 30 , 2010 , and additional revenues from new business . the period-over-period increase in revenues attributable to diversco in 2011 was $ 49.8 million . operating profit increased by $ 0.6 million , or 0.4 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. operating profit margins decreased by 0.2 % , to 5.9 % in the year ended october 31 , 2011 from 6.1 % in the year ended october 31 , 2010. the increase in operating profit was primarily related to the increase in revenue , partially offset by higher payroll and payroll related expenses as a result of one additional working day in the year ended october 31 , 2011 and the impact of higher state unemployment insurance rates that went into effect on january 1 , 2011 , as well as increases in fuel costs . 29 facility solutions replace_table_token_13_th facility solutions revenues increased by $ 516.8 million , or 135.1 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase was primarily related to revenues associated with the acquisition of linc , which was acquired on december 1 , 2010. the revenues attributable to linc in 2011 were $ 512.9 million . operating profit increased by $ 10.5 million , or 45.6 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. operating profit margins decreased by 2.3 % , to 3.7 % in the year ended october 31 , 2011 from 6.0 % in the year ended october 31 , 2010. the increase in operating profit is primarily related to the operating profit associated with linc , which was $ 11.1 million ( excluding transaction costs and the interest expense associated with the borrowings under the company 's line of credit used to finance the acquisition , which were recorded within corporate expenses ) in the year ended october 31 , 2011. parking replace_table_token_14_th parking revenues increased by $ 146.3 million , or 31.2 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase was related to revenues associated with the acquisition of l & r , which was acquired on october 1 , 2010 , partially offset by lost business as a result of the weaker u.s. economy . the period-over-period increase in revenues attributable to l & r in 2011 was $ 154.5 million . operating profit increased by $ 1.5 million , or 6.7 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. operating profit margins decreased by 0.9 % , to 3.9 % in the year ended october 31 , 2011 from 4.8 % in the year ended october 31 , 2010. the increase in operating profit was primarily related to the increase in revenues , partially offset by an increase in payroll related expenses associated with higher state unemployment insurance rates that went into effect on january 1 , 2011 and an increase in legal costs related to a contract settlement . security replace_table_token_15_th security revenues increased by $ 14.1 million , or 4.2 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase was primarily related to revenues associated with the acquisition of diversco , which was acquired on june 30 , 2010 , and additional revenues from new business . the period-over-period increase in revenues attributable to diversco in the year ended october 31 , 2011 was $ 7.4 million . operating profit increased by $ 0.5 million , or 6.4 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. operating profit margins increased by 0.1 % , to 2.3 % in the year ended october 31 , 2011 from 2.2 % in the year ended october 31 , 2010. the increase in operating profit was primarily related to a reduction in general and administrative expenses , predominantly payroll and payroll related expenses and legal fees . 30 corporate and other years ended october 31 , ( $ in thousands ) 2011 2010 increase / ( decrease ) corporate expenses $ ( 88,662 ) $ ( 84,324 ) $ 4,338 5.1 % corporate expenses increased by $ 4.3 million , or 5.1 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase in corporate expenses was primarily related to : a $ 5.1 million increase in share-based

cash flows operating activities net cash provided by operating activities decreased by $ 9.4 million in the year ended october 31 , 2012 as compared to the year ended october 31 , 2011. the decrease was primarily related to the decrease in income from continuing operations before income taxes and timing of payments made for vendor invoices and other accrued liabilities , partially offset by the timing of payments made for insurance claims and trade accounts receivable collections received from clients . net cash provided by operating activities increased by $ 10.1 million in the year ended october 31 , 2011 as compared to the year ended october 31 , 2010. the increase was primarily related to the timing of payments made on vendor invoices , partially offset by the timing of collections received from clients ( which includes longer collection periods pertaining to the company 's government business ) . the cash flows from operating activities in the year ended october 31 , 2011 were also impacted by higher cash paid for income taxes ( net of refunds received ) and interest paid on the line of credit , as compared to the year ended october 31 , 2010. investing activities net cash used in investing activities decreased by $ 277.6 million in the year ended october 31 , 2012 , as compared to the year ended october 31 , 2011. the decrease was primarily related to $ 290.3 million cash paid , net of cash acquired , for the linc acquisition , during the year ended october 31 , 2011 , partially offset by $ 5.5 million cash paid , net of cash acquired , in connection with an acquisition made in fiscal 2012 , a $ 5.9 million increase in fixed asset additions , and the redemption of an auction rate security of $ 5.0 million in the prior year .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```cash flows operating activities net cash provided by operating activities decreased by $ 9.4 million in the year ended october 31 , 2012 as compared to the year ended october 31 , 2011. the decrease was primarily related to the decrease in income from continuing operations before income taxes and timing of payments made for vendor invoices and other accrued liabilities , partially offset by the timing of payments made for insurance claims and trade accounts receivable collections received from clients . net cash provided by operating activities increased by $ 10.1 million in the year ended october 31 , 2011 as compared to the year ended october 31 , 2010. the increase was primarily related to the timing of payments made on vendor invoices , partially offset by the timing of collections received from clients ( which includes longer collection periods pertaining to the company 's government business ) . the cash flows from operating activities in the year ended october 31 , 2011 were also impacted by higher cash paid for income taxes ( net of refunds received ) and interest paid on the line of credit , as compared to the year ended october 31 , 2010. investing activities net cash used in investing activities decreased by $ 277.6 million in the year ended october 31 , 2012 , as compared to the year ended october 31 , 2011. the decrease was primarily related to $ 290.3 million cash paid , net of cash acquired , for the linc acquisition , during the year ended october 31 , 2011 , partially offset by $ 5.5 million cash paid , net of cash acquired , in connection with an acquisition made in fiscal 2012 , a $ 5.9 million increase in fixed asset additions , and the redemption of an auction rate security of $ 5.0 million in the prior year .
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 Suspicious Activity Report : the operations of linc are included in the facility solutions segment as of the acquisition date . 20 summary of key financial performance indicators during the second half of 2011 and continuing throughout 2012 , the u.s. economy was generally weak and the company faced increasing competitive pricing pressures which led to a reduction in scope of work and certain contract losses from the company 's clients . this competitive environment impacted overall margins in fiscal 2012. further , a significant portion of the revenues in the facility solutions segment is generated from contracts with the u.s. government . the company is continually assessing the potential impact that the size , composition , and timing of congressional approval of the annual federal budget will have on its government clients . in addition , the company monitors and assesses the potential impact of u.s. government policy and strategy changes on its business . while the volume of bid activity and request for proposals for future awards remains active , the company 's government business has experienced and may continue to experience delays in new contract awards and in the start dates of currently awarded contracts or early termination of existing contracts . in addition , during the year ended october 31 , 2012 , there were unfavorable developments in certain general liability and workers ' compensation claims for certain policy years prior to fiscal 2012. certain general liability claims related to earlier policy years experienced losses significantly higher than were previously estimated . workers ' compensation expense was unfavorable in california and other states where the company maintains a significant presence . specifically in california , workers ' compensation claims were favorable for older years , but adverse for more current years due primarily to california 's post-reform workers ' compensation environment . in addition , some of the unfavorable workers ' compensation development may be the result of the company 's continuing attempt to achieve earlier settlement of claims . offsetting the unfavorable workers ' compensation developments in california and other states was the impact of a favorable reform in illinois , and more specifically relating to reduced medical costs associated with the reform . the company has also implemented a series of initiatives to improve the management of general liability claims . further , the recognition within the company 's annual actuarial assessment of the loss experience for policy years in which linc was a member of a group captive , also resulted in a favorable insurance adjustment . after analyzing the historical loss development patterns , comparing the loss development against benchmarks , adjusting for known operational claims handling changes , and applying actuarial projection methods to determine the estimate of ultimate losses , the company increased its expected reserves for prior-year claims , which resulted in an increase in the related insurance expense of $ 7.3 million during fiscal year ended october 31 , 2012 and was recorded as part of corporate expenses . these factors , along with higher payroll and payroll related expenses , and the accrual of certain legal settlement costs , have negatively impacted the company 's operating results in 2012. financial overview revenues increased by $ 53.4 million , or 1.3 % , in the year ended october 31 , 2012 , as compared to the year ended october 31 , 2011. the increase was primarily related to revenues associated with the timing of the linc acquisition , which occurred on december 1 , 2010 , new business within the security and janitorial segments , and additional revenues in the facility solutions segment from new abm building and energy solutions ( abes ) contracts . the increase in revenues was partially offset by the continuing impact of reduction in scope of work and contract losses starting in fiscal 2011 and the termination of certain u.s. government contracts in iraq earlier in the fiscal year . operating profit decreased by $ 21.0 million , or 17.9 % in the year ended october 31 , 2012 , as compared to the year ended october 31 , 2011. the decrease was primarily related to an increase in self-insurance expense related to prior year claims primarily as a result of unfavorable developments in certain general liability and workers ' compensation claims during the year ended october 31 , 2012 and higher payroll and payroll related expenses , primarily from higher state unemployment insurance rates and the impact of one additional working day in the year ended october 31 , 2012. the decrease in operating profit was also related to higher legal settlement costs and the continuing impact of increasing competitive pricing pressures and contract losses starting in fiscal 2011 , including the termination of certain u.s. government contracts in iraq earlier in the fiscal year . in addition to revenues and operating profit , the company 's management views operating cash flows as a good indicator of financial performance , as strong operating cash flows provide opportunities for growth both organically and through acquisitions . operating cash flows primarily depend on : revenue levels ; the quality and timing of collections of accounts receivable , including receivables from government contracts which generally have longer collection periods ; the timing of payments to suppliers and other vendors ; the timing and amount of income tax payments ; and the timing and amount of payments on insured claims . the company 's net cash provided by continuing operating activities was $ 148.9 million , $ 156.8 million and $ 140.7 million in the years ended october 31 , 2012 , 2011 and 2010 , respectively . the company 's largest operating segment is the janitorial segment , which generated approximately 55.7 % of the company 's revenues and approximately 67.3 % of the company 's operating profit , excluding expenses allocated to corporate , in the year ended october 31 , 2012 . story_separator_special_tag the average outstanding balances under the company 's line of credit were $ 369.1 million and $ 156.7 million in the year ended october 31 , 2011 and october 31 , 2010 , respectively . provision for income taxes the effective tax rate on income from continuing operations for the years ended october 31 , 2011 and 2010 was 35.0 % and 38.6 % , respectively . the tax provision for the year ended october 31 , 2011 includes a tax benefit of $ 4.7 million related to a re-measurement of certain unrecognized tax benefits , partially offset by other discrete tax costs of $ 1.9 million , primarily related to the true-up of prior year tax balances including a reduction in anticipated employment based tax credits . 28 segment information segment revenues and operating profits for the years ended october 31 , 2011 and 2010 were as follows : replace_table_token_11_th janitorial replace_table_token_12_th janitorial revenues increased by $ 74.1 million , or 3.2 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase was primarily related to revenues associated with diversco , which was acquired on june 30 , 2010 , and additional revenues from new business . the period-over-period increase in revenues attributable to diversco in 2011 was $ 49.8 million . operating profit increased by $ 0.6 million , or 0.4 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. operating profit margins decreased by 0.2 % , to 5.9 % in the year ended october 31 , 2011 from 6.1 % in the year ended october 31 , 2010. the increase in operating profit was primarily related to the increase in revenue , partially offset by higher payroll and payroll related expenses as a result of one additional working day in the year ended october 31 , 2011 and the impact of higher state unemployment insurance rates that went into effect on january 1 , 2011 , as well as increases in fuel costs . 29 facility solutions replace_table_token_13_th facility solutions revenues increased by $ 516.8 million , or 135.1 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase was primarily related to revenues associated with the acquisition of linc , which was acquired on december 1 , 2010. the revenues attributable to linc in 2011 were $ 512.9 million . operating profit increased by $ 10.5 million , or 45.6 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. operating profit margins decreased by 2.3 % , to 3.7 % in the year ended october 31 , 2011 from 6.0 % in the year ended october 31 , 2010. the increase in operating profit is primarily related to the operating profit associated with linc , which was $ 11.1 million ( excluding transaction costs and the interest expense associated with the borrowings under the company 's line of credit used to finance the acquisition , which were recorded within corporate expenses ) in the year ended october 31 , 2011. parking replace_table_token_14_th parking revenues increased by $ 146.3 million , or 31.2 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase was related to revenues associated with the acquisition of l & r , which was acquired on october 1 , 2010 , partially offset by lost business as a result of the weaker u.s. economy . the period-over-period increase in revenues attributable to l & r in 2011 was $ 154.5 million . operating profit increased by $ 1.5 million , or 6.7 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. operating profit margins decreased by 0.9 % , to 3.9 % in the year ended october 31 , 2011 from 4.8 % in the year ended october 31 , 2010. the increase in operating profit was primarily related to the increase in revenues , partially offset by an increase in payroll related expenses associated with higher state unemployment insurance rates that went into effect on january 1 , 2011 and an increase in legal costs related to a contract settlement . security replace_table_token_15_th security revenues increased by $ 14.1 million , or 4.2 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase was primarily related to revenues associated with the acquisition of diversco , which was acquired on june 30 , 2010 , and additional revenues from new business . the period-over-period increase in revenues attributable to diversco in the year ended october 31 , 2011 was $ 7.4 million . operating profit increased by $ 0.5 million , or 6.4 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. operating profit margins increased by 0.1 % , to 2.3 % in the year ended october 31 , 2011 from 2.2 % in the year ended october 31 , 2010. the increase in operating profit was primarily related to a reduction in general and administrative expenses , predominantly payroll and payroll related expenses and legal fees . 30 corporate and other years ended october 31 , ( $ in thousands ) 2011 2010 increase / ( decrease ) corporate expenses $ ( 88,662 ) $ ( 84,324 ) $ 4,338 5.1 % corporate expenses increased by $ 4.3 million , or 5.1 % , during the year ended october 31 , 2011 , as compared to the year ended october 31 , 2010. the increase in corporate expenses was primarily related to : a $ 5.1 million increase in share-based

