additionally , there was a number of cases in the united states by the balance sheet date , january 31 , 2020. the company serves acute care hospitals throughout the united states . while the company has not been materially impacted by the “ shelter in place ” movements of local and state governments across the united states , it is not possible to reliably estimate the length or severity of the pandemic , and whether it may have an adverse financial impact on the company 's financial condition . 21 results of operations statements of operations for the fiscal years ended january 31 ( in thousands ) : replace_table_token_1_th ( 1 ) non-gaap measure meaning net earnings ( loss ) before net interest expense , tax expense ( benefit ) , depreciation , amortization , stock-based compensation expense , transactional and other expenses that do not relate to our core operations . see “ use of non-gaap financial measures ” below for additional information and reconciliation . 22 the following table sets forth , for each fiscal year indicated , certain operating data as percentages of total revenues : statements of operations ( 1 ) replace_table_token_2_th ( 1 ) because a significant percentage of the operating costs are incurred at levels that are not necessarily correlated with revenue levels , a variation in the timing of systems sales and installations and the resulting revenue recognition can cause significant variations in operating results . as a result , period-to-period comparisons may not be meaningful with respect to the past results nor are they necessarily indicative of the future results of the company in the near or long-term . the data in the table is presented solely for the purpose of reflecting the relationship of various operating elements to revenues for the periods indicated . 23 comparison of fiscal year 2019 with 2018 revenues replace_table_token_3_th proprietary software and term licenses — proprietary software revenues recognized in fiscal 2019 were $ 936,000 , as compared to $ 1,398,000 in fiscal 2018. the decreased fiscal 2019 revenues as compared to 2018 revenues are primarily attributable to two larger perpetual license sales of our streamline health® abstracting ; one in our first quarter and one in our second quarter of fiscal 2018. these perpetual license sales have been gaining traction from a significant distributor partner to the company . the company continues to see a positive trend in the volumes with this significant distributor partner . term license revenue for fiscal 2019 decreased $ 719,000 from fiscal 2018 , to $ 180,000. the decrease is related to the lower revenues from certain clinical analytics contracts that terminated in fiscal 2018. hardware and third-party software — revenues from hardware and third-party software sales in fiscal 2019 were $ 103,000 , as compared to $ 175,000 in fiscal 2018. fluctuations from year to year are a function of client demand and the customers ' timing of replacing or enhancing their scanning capabilities through our vendors . this revenue stream is from the ecm assets . the ecm assets were sold to hyland software on february 24 , 2020 in a transaction accounted for a sale of assets . see note 14 of the audited consolidated financial statements for additional information . professional services — revenues from professional services in fiscal 2019 were $ 1,801,000 , as compared to $ 1,336,000 in fiscal 2018. the increases in professional services revenue are primarily due to the completion of large implementation projects in fiscal 2019. these professional fees are driven , primarily , from certain large cdi & abstracting projects that were sold in 2018 and 2019 , and the related implementation and services associated with these . a portion of this revenue is related to the ecm assets that were sold on february 24 , 2020 in a transaction accounted for as a sale of assets . see note 14 of the audited consolidated financial statements for additional information on the transaction . audit services — audit services revenue for fiscal 2019 increased , to $ 1,712,000 from $ 1,118,000 in fiscal 2018. audit services revenue was positively impacted by the company 's audit services personnel using the evaluator solution to increase efficiency and effectiveness . looking ahead to fiscal 2020 , the company continues to see demand for on-shore , technically proficient auditors in the marketplace . the company has technically proficient and on-shore resources to address this need . maintenance and support — revenues from maintenance and support in fiscal 2019 were $ 11,309,000 as compared to $ 12,586,000 in fiscal 2018. the decrease in maintenance and support revenues in fiscal 2019 resulted primarily from pricing pressure and certain terminations on the company 's content management software solution , ecm assets . the company believes it has mitigated future pricing pressure and terminations through aggressively pursuing long-term contracts with our significant legacy product customers . these activities have proven useful , as they have resulted in substantially better visibility in the near-term revenue base for our company . this “ maintenance and support ” revenue category will be most impacted by the company 's divestiture of the ecm assets . see note 14 to the audited consolidated financial statements for additional information on the sale of the ecm assets . 24 software as a service ( saas ) — revenues from saas in fiscal 2019 were $ 4,702,000 , as compared to $ 4,853,000 in fiscal 2018. the decrease in fiscal 2019 revenue was attributable to cancellations by a few customers of our financial management solutions , offset by growth associated with the company 's new evaluator product . story_separator_special_tag adjusted ebitda removes the impact of share-based compensation expense , which is another non-cash item . adjusted ebitda per diluted share includes incremental shares in the share count that are considered anti-dilutive in a gaap net loss position . the board of directors and management also use these measures ( i ) as one of the primary methods for planning and forecasting overall expectations and for evaluating , on at least a quarterly and annual basis , actual results against such expectations ; and ( ii ) as a performance evaluation metric in determining achievement of certain executive and associate incentive compensation programs . our lender uses a measurement that is similar to the adjusted ebitda measurement described herein to assess our operating performance . the lender under our loan and security agreement requires delivery of compliance reports certifying compliance with financial covenants , certain of which are based on a measurement that is similar to the adjusted ebitda measurement reviewed by our management and board of directors . 29 ebitda , adjusted ebitda and adjusted ebitda margin are not measures of liquidity under gaap or otherwise , and are not alternatives to cash flow from continuing operating activities , despite the advantages regarding the use and analysis of these measures as mentioned above . ebitda , adjusted ebitda , adjusted ebitda margin , and adjusted ebitda per diluted share , as disclosed in this annual report on form 10-k have limitations as analytical tools , and you should not consider these measures in isolation or as a substitute for analysis of our results as reported under gaap ; nor are these measures intended to be measures of liquidity or free cash flow for our discretionary use . some of the limitations of ebitda and its variations are : ● ebitda does not reflect our cash expenditures or future requirements for capital expenditures or contractual commitments ; ● ebitda does not reflect changes in , or cash requirements for , our working capital needs ; ● ebitda does not reflect the interest expense , or the cash requirements to service interest or principal payments under our loan and security agreement ; ● ebitda does not reflect income tax payments that we may be required to make ; and ● although depreciation and amortization are non-cash charges , the assets being depreciated and amortized often will have to be replaced in the future , and ebitda does not reflect any cash requirements for such replacements . adjusted ebitda has all the inherent limitations of ebitda . to properly and prudently evaluate our business , the company encourages readers to review the gaap financial statements included elsewhere in this annual report on form 10-k , and not rely on any single financial measure to evaluate our business . we also strongly urge readers to review the reconciliation of these non-gaap financial measures to the most comparable gaap measure in this section , along with the consolidated financial statements included in part ii , item 8. the following table reconciles ebitda and adjusted ebitda to net loss , and adjusted ebitda per diluted share to loss per diluted share for the fiscal years ended january 31 , 2020 and 2019 ( amounts in thousands , except per share data ) . all of the items included in the reconciliation from ebitda and adjusted ebitda to net loss and the related per share calculations are either recurring non-cash items , or items that management does not consider in assessing our on-going operating performance . in the case of the non-cash items , management believes that investors may find it useful to assess the company 's comparative operating performance because the measures without such items are less susceptible to variances in actual performance resulting from depreciation , amortization and other expenses that do not relate to our core operations and are more reflective of other factors that affect operating performance . in the case of items that do not relate to our core operations , management believes that investors may find it useful to assess our operating performance if the measures are presented without these items because their financial impact does not reflect ongoing operating performance . 30 replace_table_token_11_th ( 1 ) executive transition cost on the consolidated statement of operations includes $ 64,000 in stock compensation expense for fiscal 2019 , which is included within share-based compensation expense in the adjusted ebitda calculation above . ( 2 ) adjusted ebitda as a percentage of gaap net revenues . ( 3 ) adjusted ebitda per adjusted diluted share for the company 's common stock is computed using the more dilutive of the two-class method or the if-converted method . ( 4 ) the number of incremental shares that would be dilutive under profit assumption , only applicable under a gaap net loss . if gaap profit is earned in the current period , no additional incremental shares are assumed . application of critical accounting policies the following is a summary of the company 's most critical accounting policies . refer to note 2 - significant accounting policies to our consolidated financial statements included in part ii , item 8 for a complete discussion of the significant accounting policies and methods used in the preparation of our consolidated financial statements . 31 revenue recognition the company derives revenue from the sale of internally-developed software , either by licensing for local installation or by a software as a service ( “ saas ” ) delivery model , through our direct sales force or through third-party resellers . licensed , locally-installed clients on a perpetual model utilize our support and maintenance services for a separate fee , whereas term-based locally installed license fees and saas fees include support and maintenance . the company also derives revenue from professional services that support the implementation , configuration , training and optimization of the applications , as well as audit services provided to help clients review their internal coding audit processes

liquidity and capital resources the company 's liquidity is dependent upon numerous factors including : ( i ) the timing and amount of revenues and collection of contractual amounts from clients , ( ii ) amounts invested in research and development and capital expenditures , and ( iii ) the level of operating expenses , all of which can vary significantly from quarter-to-quarter . the company 's primary cash requirements include regular payment of payroll and other business expenses , principal and interest payments on debt and capital expenditures . capital expenditures generally include computer hardware and computer software to support internal development efforts or saas data center infrastructure . operations are funded with cash generated by operations and borrowings under credit facilities . the company believes that cash flows from operations and available credit facilities are adequate to fund current obligations for the next twelve months . cash and cash equivalent balances at january 31 , 2020 and 2019 were $ 1,649,000 and $ 2,376,000 , respectively . continued expansion may require the company to take on additional debt or raise capital through issuance of equities , or a combination of both . there can be no assurance the company will be able to raise the capital required to fund further expansion . 33 the company has liquidity through the loan and security agreement described in more detail in note 5 - debt to our consolidated financial statements included in part ii , item 8. the company has a $ 2,000,000 revolving credit facility , which can be advanced based upon 80 % of eligible accounts receivable , as defined in the loan and security agreement .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```liquidity and capital resources the company 's liquidity is dependent upon numerous factors including : ( i ) the timing and amount of revenues and collection of contractual amounts from clients , ( ii ) amounts invested in research and development and capital expenditures , and ( iii ) the level of operating expenses , all of which can vary significantly from quarter-to-quarter . the company 's primary cash requirements include regular payment of payroll and other business expenses , principal and interest payments on debt and capital expenditures . capital expenditures generally include computer hardware and computer software to support internal development efforts or saas data center infrastructure . operations are funded with cash generated by operations and borrowings under credit facilities . the company believes that cash flows from operations and available credit facilities are adequate to fund current obligations for the next twelve months . cash and cash equivalent balances at january 31 , 2020 and 2019 were $ 1,649,000 and $ 2,376,000 , respectively . continued expansion may require the company to take on additional debt or raise capital through issuance of equities , or a combination of both . there can be no assurance the company will be able to raise the capital required to fund further expansion . 33 the company has liquidity through the loan and security agreement described in more detail in note 5 - debt to our consolidated financial statements included in part ii , item 8. the company has a $ 2,000,000 revolving credit facility , which can be advanced based upon 80 % of eligible accounts receivable , as defined in the loan and security agreement .
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 Suspicious Activity Report : additionally , there was a number of cases in the united states by the balance sheet date , january 31 , 2020. the company serves acute care hospitals throughout the united states . while the company has not been materially impacted by the “ shelter in place ” movements of local and state governments across the united states , it is not possible to reliably estimate the length or severity of the pandemic , and whether it may have an adverse financial impact on the company 's financial condition . 21 results of operations statements of operations for the fiscal years ended january 31 ( in thousands ) : replace_table_token_1_th ( 1 ) non-gaap measure meaning net earnings ( loss ) before net interest expense , tax expense ( benefit ) , depreciation , amortization , stock-based compensation expense , transactional and other expenses that do not relate to our core operations . see “ use of non-gaap financial measures ” below for additional information and reconciliation . 22 the following table sets forth , for each fiscal year indicated , certain operating data as percentages of total revenues : statements of operations ( 1 ) replace_table_token_2_th ( 1 ) because a significant percentage of the operating costs are incurred at levels that are not necessarily correlated with revenue levels , a variation in the timing of systems sales and installations and the resulting revenue recognition can cause significant variations in operating results . as a result , period-to-period comparisons may not be meaningful with respect to the past results nor are they necessarily indicative of the future results of the company in the near or long-term . the data in the table is presented solely for the purpose of reflecting the relationship of various operating elements to revenues for the periods indicated . 23 comparison of fiscal year 2019 with 2018 revenues replace_table_token_3_th proprietary software and term licenses — proprietary software revenues recognized in fiscal 2019 were $ 936,000 , as compared to $ 1,398,000 in fiscal 2018. the decreased fiscal 2019 revenues as compared to 2018 revenues are primarily attributable to two larger perpetual license sales of our streamline health® abstracting ; one in our first quarter and one in our second quarter of fiscal 2018. these perpetual license sales have been gaining traction from a significant distributor partner to the company . the company continues to see a positive trend in the volumes with this significant distributor partner . term license revenue for fiscal 2019 decreased $ 719,000 from fiscal 2018 , to $ 180,000. the decrease is related to the lower revenues from certain clinical analytics contracts that terminated in fiscal 2018. hardware and third-party software — revenues from hardware and third-party software sales in fiscal 2019 were $ 103,000 , as compared to $ 175,000 in fiscal 2018. fluctuations from year to year are a function of client demand and the customers ' timing of replacing or enhancing their scanning capabilities through our vendors . this revenue stream is from the ecm assets . the ecm assets were sold to hyland software on february 24 , 2020 in a transaction accounted for a sale of assets . see note 14 of the audited consolidated financial statements for additional information . professional services — revenues from professional services in fiscal 2019 were $ 1,801,000 , as compared to $ 1,336,000 in fiscal 2018. the increases in professional services revenue are primarily due to the completion of large implementation projects in fiscal 2019. these professional fees are driven , primarily , from certain large cdi & abstracting projects that were sold in 2018 and 2019 , and the related implementation and services associated with these . a portion of this revenue is related to the ecm assets that were sold on february 24 , 2020 in a transaction accounted for as a sale of assets . see note 14 of the audited consolidated financial statements for additional information on the transaction . audit services — audit services revenue for fiscal 2019 increased , to $ 1,712,000 from $ 1,118,000 in fiscal 2018. audit services revenue was positively impacted by the company 's audit services personnel using the evaluator solution to increase efficiency and effectiveness . looking ahead to fiscal 2020 , the company continues to see demand for on-shore , technically proficient auditors in the marketplace . the company has technically proficient and on-shore resources to address this need . maintenance and support — revenues from maintenance and support in fiscal 2019 were $ 11,309,000 as compared to $ 12,586,000 in fiscal 2018. the decrease in maintenance and support revenues in fiscal 2019 resulted primarily from pricing pressure and certain terminations on the company 's content management software solution , ecm assets . the company believes it has mitigated future pricing pressure and terminations through aggressively pursuing long-term contracts with our significant legacy product customers . these activities have proven useful , as they have resulted in substantially better visibility in the near-term revenue base for our company . this “ maintenance and support ” revenue category will be most impacted by the company 's divestiture of the ecm assets . see note 14 to the audited consolidated financial statements for additional information on the sale of the ecm assets . 24 software as a service ( saas ) — revenues from saas in fiscal 2019 were $ 4,702,000 , as compared to $ 4,853,000 in fiscal 2018. the decrease in fiscal 2019 revenue was attributable to cancellations by a few customers of our financial management solutions , offset by growth associated with the company 's new evaluator product . story_separator_special_tag adjusted ebitda removes the impact of share-based compensation expense , which is another non-cash item . adjusted ebitda per diluted share includes incremental shares in the share count that are considered anti-dilutive in a gaap net loss position . the board of directors and management also use these measures ( i ) as one of the primary methods for planning and forecasting overall expectations and for evaluating , on at least a quarterly and annual basis , actual results against such expectations ; and ( ii ) as a performance evaluation metric in determining achievement of certain executive and associate incentive compensation programs . our lender uses a measurement that is similar to the adjusted ebitda measurement described herein to assess our operating performance . the lender under our loan and security agreement requires delivery of compliance reports certifying compliance with financial covenants , certain of which are based on a measurement that is similar to the adjusted ebitda measurement reviewed by our management and board of directors . 29 ebitda , adjusted ebitda and adjusted ebitda margin are not measures of liquidity under gaap or otherwise , and are not alternatives to cash flow from continuing operating activities , despite the advantages regarding the use and analysis of these measures as mentioned above . ebitda , adjusted ebitda , adjusted ebitda margin , and adjusted ebitda per diluted share , as disclosed in this annual report on form 10-k have limitations as analytical tools , and you should not consider these measures in isolation or as a substitute for analysis of our results as reported under gaap ; nor are these measures intended to be measures of liquidity or free cash flow for our discretionary use . some of the limitations of ebitda and its variations are : ● ebitda does not reflect our cash expenditures or future requirements for capital expenditures or contractual commitments ; ● ebitda does not reflect changes in , or cash requirements for , our working capital needs ; ● ebitda does not reflect the interest expense , or the cash requirements to service interest or principal payments under our loan and security agreement ; ● ebitda does not reflect income tax payments that we may be required to make ; and ● although depreciation and amortization are non-cash charges , the assets being depreciated and amortized often will have to be replaced in the future , and ebitda does not reflect any cash requirements for such replacements . adjusted ebitda has all the inherent limitations of ebitda . to properly and prudently evaluate our business , the company encourages readers to review the gaap financial statements included elsewhere in this annual report on form 10-k , and not rely on any single financial measure to evaluate our business . we also strongly urge readers to review the reconciliation of these non-gaap financial measures to the most comparable gaap measure in this section , along with the consolidated financial statements included in part ii , item 8. the following table reconciles ebitda and adjusted ebitda to net loss , and adjusted ebitda per diluted share to loss per diluted share for the fiscal years ended january 31 , 2020 and 2019 ( amounts in thousands , except per share data ) . all of the items included in the reconciliation from ebitda and adjusted ebitda to net loss and the related per share calculations are either recurring non-cash items , or items that management does not consider in assessing our on-going operating performance . in the case of the non-cash items , management believes that investors may find it useful to assess the company 's comparative operating performance because the measures without such items are less susceptible to variances in actual performance resulting from depreciation , amortization and other expenses that do not relate to our core operations and are more reflective of other factors that affect operating performance . in the case of items that do not relate to our core operations , management believes that investors may find it useful to assess our operating performance if the measures are presented without these items because their financial impact does not reflect ongoing operating performance . 30 replace_table_token_11_th ( 1 ) executive transition cost on the consolidated statement of operations includes $ 64,000 in stock compensation expense for fiscal 2019 , which is included within share-based compensation expense in the adjusted ebitda calculation above . ( 2 ) adjusted ebitda as a percentage of gaap net revenues . ( 3 ) adjusted ebitda per adjusted diluted share for the company 's common stock is computed using the more dilutive of the two-class method or the if-converted method . ( 4 ) the number of incremental shares that would be dilutive under profit assumption , only applicable under a gaap net loss . if gaap profit is earned in the current period , no additional incremental shares are assumed . application of critical accounting policies the following is a summary of the company 's most critical accounting policies . refer to note 2 - significant accounting policies to our consolidated financial statements included in part ii , item 8 for a complete discussion of the significant accounting policies and methods used in the preparation of our consolidated financial statements . 31 revenue recognition the company derives revenue from the sale of internally-developed software , either by licensing for local installation or by a software as a service ( “ saas ” ) delivery model , through our direct sales force or through third-party resellers . licensed , locally-installed clients on a perpetual model utilize our support and maintenance services for a separate fee , whereas term-based locally installed license fees and saas fees include support and maintenance . the company also derives revenue from professional services that support the implementation , configuration , training and optimization of the applications , as well as audit services provided to help clients review their internal coding audit processes

