we remain committed to maximizing stockholders ' return , and may resume our share repurchase activities based upon the prevailing market conditions , general economic conditions , capital allocation alternatives , and other factors . we estimated our fiscal year 2020 revenue to be approximately $ 20 million to $ 60 million lower due to the pandemic . nevertheless , the negative effects of the pandemic were partially mitigated by our proactive expense reduction and cash management efforts . as a result , our fiscal year 2020 operating margin was approximately 7.6 % , compared to 7.0 % for fiscal year 2019. additionally , our full year operating cash flows from continuing operations was $ 267.9 million , which reflects lower revenue and cash collection delays due to the pandemic , offset in part by our proactive expense and liquidity management efforts . as the pandemic situation develops , we are continuing to monitor the impact on our business , results of operations , and our liquidity position . key metrics in evaluating the financial condition and operating performance of our business , management focuses on revenue , net income , gross margins , operating margins , cash flow from operations , and changes in deferred revenue . a summary of these financial metrics for the year ended september 30 , 2020 , as compared to the year ended september 30 , 2019 is as follows : total revenues were $ 1,478.9 million for the year ended september 30 , 2020 , as compared to $ 1,521.3 million for the year ended september 30 , 2019 ; 21 net income from continuing operations for the year ended september 30 , 2020 was $ 28.8 million , compared to a net loss from continuing operations of $ 12.2 million for the year ended september 30 , 2019 ; gross margins for the year ended september 30 , 2020 were 56.8 % , compared to 55.1 % for the year ended september 30 , 2019 ; operating margins for the year ended september 30 , 2020 were 7.6 % , compared to 7.0 % for year ended september 30 , 2019 ; and operating cash flows from continuing operations decrease d by $ 36.7 million to $ 267.9 million for the year ended september 30 , 2020 , compared to $ 304.6 million for the year ended september 30 , 2019 . results of operations total revenues the following table shows total revenues by product type and by geographic location , based on the location of our customers , in dollars and percentage change ( dollars in millions ) : replace_table_token_4_th fiscal year 2020 compared to fiscal year 2019 for fiscal year 2020 , the geographic split was 80 % of total revenues in the united states and 20 % internationally , as compared to 81 % of total revenues in the united states and 19 % internationally for fiscal year 2019 . fiscal year 2019 compared to fiscal year 2018 for fiscal year 2019 , the geographic split under asc 606 was 81 % of total revenues in the united states and 19 % internationally . for fiscal year 2019 , the geographic split under asc 605 was 82 % of total revenues in the united states and 18 % internationally , as compared to 80 % of total revenues in the united states and 20 % internationally for fiscal year 2018 . hosting and professional services revenue hosting revenue primarily relates to delivering on-demand hosted services , such as medical transcription , and automated customer care applications , over a specified term . professional services revenue primarily consists of consulting , implementation and training services for customers . the following table shows hosting and professional services revenue , in dollars , and as a percentage of total revenues ( dollars in millions ) : 22 replace_table_token_5_th fiscal year 2020 compared to fiscal year 2019 hosting revenue for the year ended september 30 , 2020 increase d by $ 35.2 million , or 4.7 % , primarily due to a $ 55.0 million increase in healthcare , offset in part by a $ 20.1 million decrease in our other segment . healthcare hosting revenue increased primarily due to the continued growth in our dragon medical cloud-based solutions , offset in part by a decline in our medical transcription services , which was exacerbated by the transaction volume loss during the covid-19 pandemic . other hosting revenue decreased due to the wind-down of devices and the sale of our mobile operator services business in fiscal year 2019. as a percentage of total revenues , hosting revenue increase d from 49.2 % for fiscal year 2019 to 53.0 % for fiscal year 2020 . professional services revenue for the year ended september 30 , 2020 decrease d by $ 22.8 million , or 13.9 % , primarily due to a $ 23.2 million decrease in healthcare as of result of the deferrals of ehr implementation projects during the pandemic , as well as our shifting away from lower-margin professional services . as a percentage of total revenues , professional services revenue decrease d from 10.8 % for fiscal year 2019 to 9.6 % for fiscal year 2020 . fiscal year 2019 compared to fiscal year 2018 hosting revenue under asc 606 for the year ended september 30 , 2019 is $ 22.2 million lower than revenue under asc 605 for the same period , primarily as due to the re-allocation of contract consideration to multiple performance obligations based on standalone selling prices and the timing of revenue recognition for transactions with extended payment terms . under asc 605 , hosting revenue increase d by $ 60.1 million , or 8.5 % , primarily due to a $ 52.3 million increase in healthcare and a $ 29.8 million increase in our enterprise segment , which was partially offset by a $ 22.1 million decrease in our other segment . story_separator_special_tag additionally , during fiscal year 2020 , we recorded $ 5.1 million expenses related to the separation of our automotive business , and a $ 2.0 million impairment charge related to a right-of-use asset due to the covid-19 pandemic , offset in part by a $ 0.3 million insurance reimbursement related to a malware incident that occurred in the third quarter of fiscal year 2017 ( the `` 2017 malware incident `` ) . fiscal year 2019 for fiscal year 2019 , we recorded restructuring charges of $ 16.4 million , which included $ 14.2 million related to the termination of approximately 305 employees and $ 2.2 million in charges related to the closing of certain idle facilities . these actions were part of our strategic initiatives focused on investment rationalization , process optimization and cost reduction . additionally , during fiscal year 2019 , we recorded $ 9.9 million of professional services fees related to our corporate transformational efforts and $ 3.3 million accelerated depreciation related to our mobile operator services , offset in part by a $ 0.5 million insurance reimbursement related to the 2017 malware incident . fiscal year 2018 for fiscal year 2018 , we recorded restructuring charges of $ 31.2 million , which included $ 27.4 million related to the termination of approximately 1,250 terminated employees and $ 3.9 million in charges related to the closing of certain idle facilities , including adjustment to sublease assumptions associated with these facilities . these actions were part of our strategic initiatives focused on investment rationalization , process optimization and cost reduction . additionally , during fiscal year 2018 , we recorded $ 5.7 million for costs related to the transition agreement of our former ceo , $ 4.8 million of professional services fees related to assessment and establishment of our corporate transformational efforts , $ 4.0 29 million related to our remediation and restoration effort after the 2017 malware incident , and fixed asset impairment charges of $ 7.1 million for srs and devices , as more fully described in note 6 of the accompanying consolidated financial statements . impairment of goodwill and other intangible assets there were no impairment of goodwill or other intangible assets during fiscal years 2020 and 2019. as more fully described in note 6 of the accompanying consolidated financial statements , we recorded $ 170.9 million impairment charges of goodwill and other intangible assets for devices and mobile operator services for fiscal year 2018. other expense ( income ) , net other expenses , net consists primarily of interest income , interest expense , foreign exchange gains ( losses ) , and net gains ( losses ) from other non-operating activities . a summary of other income ( expense ) , net is as follows ( dollars in millions ) : replace_table_token_17_th fiscal year 2020 compared to fiscal year 2019 the decrease in interest income was primarily due to lower yields on marketable securities for the current year period . the decrease in interest expense was primarily due to the repayments of $ 300.0 million of the 2020 senior notes in march 2019 and $ 300.0 million of the 2024 senior notes in october 2019 , as well as the repurchases of $ 123.8 million notional amounts of the 1.25 % and 1.5 % convertible debentures during the second quarter of fiscal year 2020. the increase of other expense , net was primarily due to losses on redemption and repurchases of debt in fiscal year 2020 , offset in part by higher gains on foreign currency transactions . fiscal year 2019 compared to fiscal year 2018 the decrease in interest expense was primarily due to the repurchase of $ 150.0 million of outstanding 5.375 % senior notes due 2020 in september 2018 , and the redemption of the $ 331.2 million then outstanding 2.75 % senior convertible debentures due in 2031 ( the `` 2.75 % 2031 debentures `` ) in november 2017. additionally , in march 2019 , we redeemed $ 300.0 million of our 5.375 % senior notes due 2020 with the net proceeds from the sale of imaging . ( benefit ) provision for income taxes the following table shows the ( benefit ) provision for income taxes on continuing operations and the effective income tax rate ( dollars in millions ) : replace_table_token_18_th fiscal year 2020 compared to fiscal year 2019 the effective income tax rate in fiscal year 2020 differs from the u.s. federal statutory rate of 21.0 % primarily due to a net $ 29.9 million deferred tax benefit from adjustments to domestic valuation allowance primarily related to the cerence spin-off , a foreign tax benefit of $ 14.8 million related to prior year intangible property transfers , offset in part by uncertain tax positions of $ 18.0 million and the base erosion and anti-abuse tax of $ 6.6 million . 30 provision for income taxes decreased by $ 30.9 million in fiscal year 2020 compared to fiscal year 2019 , primarily due to a $ 29.9 million net deferred tax benefit from adjustments to the domestic valuation allowance primarily related to the cerence spin-off . fiscal year 2019 compared to fiscal year 2018 the effective income tax rate in fiscal year 2019 differs from the u.s. federal statutory rate of 21.0 % primarily due to a net tax benefit of $ 23.4 million related to intangible property transfers , partially offset by the base erosion and anti-abuse tax and uncertain tax positions . as part of the restructuring for the spin-off of our automotive business , we recognized an $ 857.8 million gross u.s. capital loss with a potential tax benefit of $ 180.1 million . we believe that it is not more likely than not that the tax benefit from the u.s. capital loss will be realized . as a result , we recorded a full valuation allowance against the capital loss . provision for income taxes increase d by $ 89.3 million in

cash used in fiscal year 2018 . the net increase was primarily due to : net proceeds of $ 407.0 million from the dispositions of businesses , net of transaction fees ; a decrease of $ 89.3 million in payments for business and asset acquisitions ; a decrease of $ 4.7 million in capital expenditures ; offset in part by a decrease of $ 167.7 million in net proceeds from the sale and purchase of marketable securities and other investments . net cash used in financing activities fiscal year 2020 compared to fiscal year 2019 cash used in financing activities for fiscal year 2020 was $ 586.2 million , an increase of $ 134.2 million from $ 452.0 million cash used in fiscal year 2019 . the net increase was primarily due to : an increase of $ 213.6 million in the repayment and redemption of debt ; net proceeds of $ 9.9 million from sale of noncontrolling interests in a subsidiary in fiscal year 2019 ; an increase of $ 42.3 million in share repurchases ; an increase of $ 4.6 million related to payments for taxes related to net share settlement of equity awards ; offset in part by , a net contribution of $ 139.1 million from cerence in connection with the spin-off of our automobile business during the first quarter of fiscal year 2020 . 35 fiscal year 2019 compared to fiscal year 2018 cash used in financing activities for fiscal year 2019 was $ 452.0 million , a decrease of $ 228.3 million from $ 680.3 million cash used in fiscal year 2018 . the net decrease was primarily due to : a decrease of $ 181.2 million in repayment and redemption of debt . during fiscal year 2019 , we redeemed $ 300.0 million in aggregate principal of our 5.375 % senior notes due 2020 with the net proceeds from the sale of imaging . during fiscal year 2018 , we redeemed approximately $ 331.2 million in aggregate principal of the 2.75 % 2031 debentures and repurchased $ 150.0 million in aggregate principal amount of our 2020 senior notes .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```cash used in fiscal year 2018 . the net increase was primarily due to : net proceeds of $ 407.0 million from the dispositions of businesses , net of transaction fees ; a decrease of $ 89.3 million in payments for business and asset acquisitions ; a decrease of $ 4.7 million in capital expenditures ; offset in part by a decrease of $ 167.7 million in net proceeds from the sale and purchase of marketable securities and other investments . net cash used in financing activities fiscal year 2020 compared to fiscal year 2019 cash used in financing activities for fiscal year 2020 was $ 586.2 million , an increase of $ 134.2 million from $ 452.0 million cash used in fiscal year 2019 . the net increase was primarily due to : an increase of $ 213.6 million in the repayment and redemption of debt ; net proceeds of $ 9.9 million from sale of noncontrolling interests in a subsidiary in fiscal year 2019 ; an increase of $ 42.3 million in share repurchases ; an increase of $ 4.6 million related to payments for taxes related to net share settlement of equity awards ; offset in part by , a net contribution of $ 139.1 million from cerence in connection with the spin-off of our automobile business during the first quarter of fiscal year 2020 . 35 fiscal year 2019 compared to fiscal year 2018 cash used in financing activities for fiscal year 2019 was $ 452.0 million , a decrease of $ 228.3 million from $ 680.3 million cash used in fiscal year 2018 . the net decrease was primarily due to : a decrease of $ 181.2 million in repayment and redemption of debt . during fiscal year 2019 , we redeemed $ 300.0 million in aggregate principal of our 5.375 % senior notes due 2020 with the net proceeds from the sale of imaging . during fiscal year 2018 , we redeemed approximately $ 331.2 million in aggregate principal of the 2.75 % 2031 debentures and repurchased $ 150.0 million in aggregate principal amount of our 2020 senior notes .
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 Suspicious Activity Report : we remain committed to maximizing stockholders ' return , and may resume our share repurchase activities based upon the prevailing market conditions , general economic conditions , capital allocation alternatives , and other factors . we estimated our fiscal year 2020 revenue to be approximately $ 20 million to $ 60 million lower due to the pandemic . nevertheless , the negative effects of the pandemic were partially mitigated by our proactive expense reduction and cash management efforts . as a result , our fiscal year 2020 operating margin was approximately 7.6 % , compared to 7.0 % for fiscal year 2019. additionally , our full year operating cash flows from continuing operations was $ 267.9 million , which reflects lower revenue and cash collection delays due to the pandemic , offset in part by our proactive expense and liquidity management efforts . as the pandemic situation develops , we are continuing to monitor the impact on our business , results of operations , and our liquidity position . key metrics in evaluating the financial condition and operating performance of our business , management focuses on revenue , net income , gross margins , operating margins , cash flow from operations , and changes in deferred revenue . a summary of these financial metrics for the year ended september 30 , 2020 , as compared to the year ended september 30 , 2019 is as follows : total revenues were $ 1,478.9 million for the year ended september 30 , 2020 , as compared to $ 1,521.3 million for the year ended september 30 , 2019 ; 21 net income from continuing operations for the year ended september 30 , 2020 was $ 28.8 million , compared to a net loss from continuing operations of $ 12.2 million for the year ended september 30 , 2019 ; gross margins for the year ended september 30 , 2020 were 56.8 % , compared to 55.1 % for the year ended september 30 , 2019 ; operating margins for the year ended september 30 , 2020 were 7.6 % , compared to 7.0 % for year ended september 30 , 2019 ; and operating cash flows from continuing operations decrease d by $ 36.7 million to $ 267.9 million for the year ended september 30 , 2020 , compared to $ 304.6 million for the year ended september 30 , 2019 . results of operations total revenues the following table shows total revenues by product type and by geographic location , based on the location of our customers , in dollars and percentage change ( dollars in millions ) : replace_table_token_4_th fiscal year 2020 compared to fiscal year 2019 for fiscal year 2020 , the geographic split was 80 % of total revenues in the united states and 20 % internationally , as compared to 81 % of total revenues in the united states and 19 % internationally for fiscal year 2019 . fiscal year 2019 compared to fiscal year 2018 for fiscal year 2019 , the geographic split under asc 606 was 81 % of total revenues in the united states and 19 % internationally . for fiscal year 2019 , the geographic split under asc 605 was 82 % of total revenues in the united states and 18 % internationally , as compared to 80 % of total revenues in the united states and 20 % internationally for fiscal year 2018 . hosting and professional services revenue hosting revenue primarily relates to delivering on-demand hosted services , such as medical transcription , and automated customer care applications , over a specified term . professional services revenue primarily consists of consulting , implementation and training services for customers . the following table shows hosting and professional services revenue , in dollars , and as a percentage of total revenues ( dollars in millions ) : 22 replace_table_token_5_th fiscal year 2020 compared to fiscal year 2019 hosting revenue for the year ended september 30 , 2020 increase d by $ 35.2 million , or 4.7 % , primarily due to a $ 55.0 million increase in healthcare , offset in part by a $ 20.1 million decrease in our other segment . healthcare hosting revenue increased primarily due to the continued growth in our dragon medical cloud-based solutions , offset in part by a decline in our medical transcription services , which was exacerbated by the transaction volume loss during the covid-19 pandemic . other hosting revenue decreased due to the wind-down of devices and the sale of our mobile operator services business in fiscal year 2019. as a percentage of total revenues , hosting revenue increase d from 49.2 % for fiscal year 2019 to 53.0 % for fiscal year 2020 . professional services revenue for the year ended september 30 , 2020 decrease d by $ 22.8 million , or 13.9 % , primarily due to a $ 23.2 million decrease in healthcare as of result of the deferrals of ehr implementation projects during the pandemic , as well as our shifting away from lower-margin professional services . as a percentage of total revenues , professional services revenue decrease d from 10.8 % for fiscal year 2019 to 9.6 % for fiscal year 2020 . fiscal year 2019 compared to fiscal year 2018 hosting revenue under asc 606 for the year ended september 30 , 2019 is $ 22.2 million lower than revenue under asc 605 for the same period , primarily as due to the re-allocation of contract consideration to multiple performance obligations based on standalone selling prices and the timing of revenue recognition for transactions with extended payment terms . under asc 605 , hosting revenue increase d by $ 60.1 million , or 8.5 % , primarily due to a $ 52.3 million increase in healthcare and a $ 29.8 million increase in our enterprise segment , which was partially offset by a $ 22.1 million decrease in our other segment . story_separator_special_tag additionally , during fiscal year 2020 , we recorded $ 5.1 million expenses related to the separation of our automotive business , and a $ 2.0 million impairment charge related to a right-of-use asset due to the covid-19 pandemic , offset in part by a $ 0.3 million insurance reimbursement related to a malware incident that occurred in the third quarter of fiscal year 2017 ( the `` 2017 malware incident `` ) . fiscal year 2019 for fiscal year 2019 , we recorded restructuring charges of $ 16.4 million , which included $ 14.2 million related to the termination of approximately 305 employees and $ 2.2 million in charges related to the closing of certain idle facilities . these actions were part of our strategic initiatives focused on investment rationalization , process optimization and cost reduction . additionally , during fiscal year 2019 , we recorded $ 9.9 million of professional services fees related to our corporate transformational efforts and $ 3.3 million accelerated depreciation related to our mobile operator services , offset in part by a $ 0.5 million insurance reimbursement related to the 2017 malware incident . fiscal year 2018 for fiscal year 2018 , we recorded restructuring charges of $ 31.2 million , which included $ 27.4 million related to the termination of approximately 1,250 terminated employees and $ 3.9 million in charges related to the closing of certain idle facilities , including adjustment to sublease assumptions associated with these facilities . these actions were part of our strategic initiatives focused on investment rationalization , process optimization and cost reduction . additionally , during fiscal year 2018 , we recorded $ 5.7 million for costs related to the transition agreement of our former ceo , $ 4.8 million of professional services fees related to assessment and establishment of our corporate transformational efforts , $ 4.0 29 million related to our remediation and restoration effort after the 2017 malware incident , and fixed asset impairment charges of $ 7.1 million for srs and devices , as more fully described in note 6 of the accompanying consolidated financial statements . impairment of goodwill and other intangible assets there were no impairment of goodwill or other intangible assets during fiscal years 2020 and 2019. as more fully described in note 6 of the accompanying consolidated financial statements , we recorded $ 170.9 million impairment charges of goodwill and other intangible assets for devices and mobile operator services for fiscal year 2018. other expense ( income ) , net other expenses , net consists primarily of interest income , interest expense , foreign exchange gains ( losses ) , and net gains ( losses ) from other non-operating activities . a summary of other income ( expense ) , net is as follows ( dollars in millions ) : replace_table_token_17_th fiscal year 2020 compared to fiscal year 2019 the decrease in interest income was primarily due to lower yields on marketable securities for the current year period . the decrease in interest expense was primarily due to the repayments of $ 300.0 million of the 2020 senior notes in march 2019 and $ 300.0 million of the 2024 senior notes in october 2019 , as well as the repurchases of $ 123.8 million notional amounts of the 1.25 % and 1.5 % convertible debentures during the second quarter of fiscal year 2020. the increase of other expense , net was primarily due to losses on redemption and repurchases of debt in fiscal year 2020 , offset in part by higher gains on foreign currency transactions . fiscal year 2019 compared to fiscal year 2018 the decrease in interest expense was primarily due to the repurchase of $ 150.0 million of outstanding 5.375 % senior notes due 2020 in september 2018 , and the redemption of the $ 331.2 million then outstanding 2.75 % senior convertible debentures due in 2031 ( the `` 2.75 % 2031 debentures `` ) in november 2017. additionally , in march 2019 , we redeemed $ 300.0 million of our 5.375 % senior notes due 2020 with the net proceeds from the sale of imaging . ( benefit ) provision for income taxes the following table shows the ( benefit ) provision for income taxes on continuing operations and the effective income tax rate ( dollars in millions ) : replace_table_token_18_th fiscal year 2020 compared to fiscal year 2019 the effective income tax rate in fiscal year 2020 differs from the u.s. federal statutory rate of 21.0 % primarily due to a net $ 29.9 million deferred tax benefit from adjustments to domestic valuation allowance primarily related to the cerence spin-off , a foreign tax benefit of $ 14.8 million related to prior year intangible property transfers , offset in part by uncertain tax positions of $ 18.0 million and the base erosion and anti-abuse tax of $ 6.6 million . 30 provision for income taxes decreased by $ 30.9 million in fiscal year 2020 compared to fiscal year 2019 , primarily due to a $ 29.9 million net deferred tax benefit from adjustments to the domestic valuation allowance primarily related to the cerence spin-off . fiscal year 2019 compared to fiscal year 2018 the effective income tax rate in fiscal year 2019 differs from the u.s. federal statutory rate of 21.0 % primarily due to a net tax benefit of $ 23.4 million related to intangible property transfers , partially offset by the base erosion and anti-abuse tax and uncertain tax positions . as part of the restructuring for the spin-off of our automotive business , we recognized an $ 857.8 million gross u.s. capital loss with a potential tax benefit of $ 180.1 million . we believe that it is not more likely than not that the tax benefit from the u.s. capital loss will be realized . as a result , we recorded a full valuation allowance against the capital loss . provision for income taxes increase d by $ 89.3 million in

