our primary sources of revenue are interest and fee income from our loan products , of which interest and fees relating to installment loans and automobile purchase loans have historically been the largest component . in 2009 , we introduced retail purchase loans and expanded our automobile purchase loans to offer loans through online credit application networks . in addition to interest and fee income from loans , we derive revenue from insurance products sold to customers of our direct loan products . revision to financial statements . during 2013 , the company completed the implementation of internal controls over financial reporting as required by the sarbanes-oxley act of 2002. in connection with that work and as reported in november 2013 , the company discovered that its accounting for state franchise taxes was incorrect . further , as the company completed the close of its year-end accounting , it identified other errors related to interest income , insurance premiums , compensated absences , and income taxes . collectively , the errors result in an overstatement of net income for the years ended december 31 , 2010 through december 31 , 2012. the company considered both the quantitative and qualitative factors within the provisions of the securities and exchange commission staff accounting bulletin no . 99 , materiality , and staff accounting bulletin no . 108 , considering the effects of prior year misstatements when quantifying misstatements in current year financial statements . based on this evaluation , the company concluded that the errors were immaterial to the previously issued financial statements and those financial statements can continue to be relied upon . therefore , the company has made immaterial corrections to its previously filed financial statements included in this annual report on form 10-k filing to reflect the corrections in the proper period . future filings that include prior periods will be revised , as needed , when filed . factors affecting our results of operations our business is driven by several factors affecting our revenues , costs , and results of operations , including the following : growth in loan portfolio . the revenue that we derive from interest and fees from our loan products is largely driven by the amount of loans that we originate . we originated or purchased approximately 172,900 , 120,900 , and 67,300 new loan accounts during 2013 , 2012 , and 2011 , respectively . average finance receivables grew 22.1 % from $ 216.5 million in 2010 to $ 264.5 million in 2011 , grew 36.5 % to $ 361.1 million in 2012 , and grew 32.2 % to $ 477.4 million in 2013. we source our loans through our branches and our direct mail program , as well as through automobile dealerships and retailers that partner with us . our loans are made almost exclusively in geographic markets served by our network of branches . increasing the number of branches we operate allows us to increase the number of loans that we are able to service . we opened or acquired 43 , 51 , and 36 new branches in 2013 , 2012 , and 2011 , respectively . we believe we have the opportunity to add as many as 800 additional branches over time in the states where it is currently favorable for us to conduct business , and we have plans to continue to grow our branch network . product mix . we offer a number of different loan products , including small installment loans , large installment loans , automobile purchase loans , and retail purchase loans . we charge different interest rates and fees and are exposed to different credit risks with respect to the various types of loans we offer . for example , in recent years , we have sought to increase our product diversification by growing our automobile purchase and retail purchase loans , which have lower interest rates and fees than our small installment loans but have historically had lower charge-off rates . our product mix also varies to some extent by state , and we expect to continue to diversify our product mix in the future . 47 asset quality . our results of operations are highly dependent upon the quality of our asset portfolio . we recorded a $ 39.2 million provision for credit losses during 2013 ( or 8.2 % as a percentage of average finance receivables ) , a $ 27.8 million provision for credit losses during 2012 ( or 7.7 % as a percentage of average finance receivables ) , and a $ 17.9 million provision for credit losses during 2011 ( or 6.8 % as a percentage of average finance receivables ) . the quality of our asset portfolio is the result of our ability to enforce sound underwriting standards , maintain diligent portfolio oversight , and respond to changing economic conditions as we grow our loan portfolio . allowance for credit losses . we evaluate losses in each of our four categories of loans in establishing the allowance for credit losses . the following table sets forth our allowance for credit losses compared to the related finance receivables as of december 31 , 2013 and december 31 , 2012 : replace_table_token_14_th the allowance for credit losses as of december 31 , 2013 uses the net charge-off rate for the most recent six months ( small installment loans ) , ten months ( large installment loans ) , twelve months ( automobile purchase loans ) , and eleven months ( retail purchase loans ) as a percentage of the most recent month-end balance of loans as a key data point in estimating the allowance . we believe that the primary underlying factor driving the provision for credit losses for each of these loan types is the same : general economic conditions in the areas in which we conduct business . story_separator_special_tag occupancy expenses increased $ 3.0 million , or 34.5 % , to $ 11.6 million in 2013 from $ 8.7 million in 2012. the increase in occupancy expenses is the result of 43 additional branches at december 31 , 2013 , compared to december 31 , 2012 , phone system costs , and upgraded communication lines . additionally , we frequently experience increases in rent as we renew existing leases . marketing . marketing expenses increased $ 1.2 million , or 43.8 % , to $ 4.0 million in 2013 from $ 2.8 million in 2012. the increase was due to the increases in our direct mail campaigns consistent with our 2013 marketing plan . other expenses . other expenses increased $ 4.9 million , or 46.1 % , to $ 15.6 million in 2013 from $ 10.6 million in 2012. the increase was primarily due to the $ 2.0 million of one-time expenses related to director compensation and the secondary offerings , in addition to costs associated with the addition of 43 new branches since 2012 and other costs associated with being a public company . interest expense . interest expense on the senior revolving credit facility and other debt increased $ 3.6 million , or 33.7 % , to $ 14.1 million in 2013 from $ 10.6 million in 2012. this increase was due primarily to the increase in the average balance of our senior revolving credit facility . the average cost of our senior revolving credit facility decreased by 3 basis points from 4.54 % for the year ended december 31 , 2012 to 4.51 % for the year ended december 31 , 2013. the difference was due primarily to the mix between our libor-based portion of the loan and the prime interest rate portion of the loan . this was offset by an increase due to a rise in our unused line fees . consulting and advisory fees . the consulting and advisory fees paid to related parties terminated with the closing of the initial public offering . income taxes . income taxes increased $ 2.9 million , or 19.9 % , to $ 17.5 million in 2013 from $ 14.6 million in 2012. the increase in income taxes was due to an increase in our net income before taxes . the effective tax rate increased 71 basis points to 37.75 % in 2013 from 37.04 % in 2012. the increase in the effective tax rate was primarily due to the non-deductibility of stock offering expenses and a reduction in the small insurance company income exclusion . comparison of the year ended december 31 , 2012 , versus the year ended december 31 , 2011 net income and revenue . gaap net income increased $ 3.7 million , or 17.6 % , to $ 24.8 million in 2012 , from $ 21.0 million in 2011. on a pro forma basis , excluding one-time initial public offering expenses and applying the proceeds from the offering to reduce outstanding debt , net income for 2012 was $ 26.4 million , a 25.5 % increase from the prior year . total revenues increased $ 30.4 million during 2012 , a 28.8 % increase over 2011. the increase in 2012 revenues and net income is attributable to strong loan growth in existing branches , combined with the opening of 32 additional branches and the acquisition of 19 net new branches in alabama . interest and fee income . interest and fee income increased $ 27.5 million , or 30.1 % , to $ 119.0 million in 2012 , from $ 91.5 million in 2011. the increase in interest and fee income was due primarily to a 36.5 % increase in average finance receivables during the year , offset by a decrease in the average yield on loans from 34.6 % to 33.0 % . the following table sets forth the average finance receivables balance and average yield for each of our loan product categories for 2012 compared to 2011 ( dollars in thousands ) : replace_table_token_23_th 55 the following is a discussion of the changes by product type : small installment loans  small installment loans ( loans with an original principal balance of $ 2,500 or less ) outstanding increased by $ 58.4 million , or 44.8 % , to $ 188.6 million at december 31 , 2012 , from $ 130.2 million at december 31 , 2011. our direct mail campaigns drove significant loan growth in existing and new branches . customers with higher credit scores were offered lower rates which reduced the yield late in the year . in addition , the growth in receivables at the new branches opened in 2012 contributed to the growth in overall small installment loans outstanding . large installment loans  large installment loans outstanding increased by $ 17.4 million , or 50.2 % , to $ 52.0 million at december 31 , 2012 , from $ 34.6 million at december 31 , 2011. the increase is primarily due to the acquisition of assets from two consumer loan companies in alabama . automobile purchase loans  automobile purchase loans outstanding increased by $ 37.0 million , or 28.1 % , to $ 168.6 million at december 31 , 2012 , from $ 131.7 million at december 31 , 2011. the increase in automobile purchase loans outstanding was principally due to our increased emphasis on such loans , including our initiatives relating to indirect lending through our autocredit source branches . the addition in recent years of indirect lending at a lower interest rate has slightly lowered the overall yield of our automobile purchase loan category . retail purchase loans  retail purchase loans outstanding increased $ 19.4 million , or 178.0 % , to $ 30.3 million at december 31 , 2012 , from $ 10.9 million at december 31 , 2011. the increase in retail purchase loans outstanding resulted from the additional relationships we established with new retailers , as

liquidity and capital resources our primary cash needs relate to the funding of our lending activities and , to a lesser extent , capital expenditures relating to expanding and maintaining our branch locations . in connection with our plans to expand our branch network in future years , we will incur approximately $ 2.0 million to $ 4.0 million of capital expenditures annually . we have historically financed , and plan to continue to finance , our short-term and long-term operating liquidity and capital needs through a combination of cash flows from operations and borrowings under our senior revolving credit facility . as a holding company , almost all of the funds generated from our operations are earned by our operating subsidiaries . in addition , our wholly-owned subsidiary , rmc reinsurance ltd. , is required to maintain cash 57 reserves against life insurance policies ceded to it , as determined by the ceding company , and has also purchased a cash-collateralized letter of credit in favor of the ceding company . as of december 31 , 2013 , these reserve requirements totaled $ 1.9 million . additionally , we had a reserve for life insurance claims on our balance sheet of $ 226,000 , as determined by the third party , unrelated ceding company . cash flow . operating activities . net cash provided by operating activities increased by $ 14.9 million , or 25.8 % , to $ 72.6 million in 2013 from $ 57.7 million in 2012. the increase was primarily due to higher profitability due to growth in the business . net cash provided by operating activities increased by $ 16.2 million , or 39.1 % , to $ 57.7 million in 2012 from $ 41.5 million in 2011. the increase was primarily due to higher profitability due to growth in the business . investing activities . investing activities consist of finance receivables originated and purchased , net change in restricted cash , and the purchase of furniture and equipment for new and existing branches . net cash used in investing activities for 2013 was $ 142.6 million compared to $ 159.0 million in 2012 , a net decrease of $ 16.4 million .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```liquidity and capital resources our primary cash needs relate to the funding of our lending activities and , to a lesser extent , capital expenditures relating to expanding and maintaining our branch locations . in connection with our plans to expand our branch network in future years , we will incur approximately $ 2.0 million to $ 4.0 million of capital expenditures annually . we have historically financed , and plan to continue to finance , our short-term and long-term operating liquidity and capital needs through a combination of cash flows from operations and borrowings under our senior revolving credit facility . as a holding company , almost all of the funds generated from our operations are earned by our operating subsidiaries . in addition , our wholly-owned subsidiary , rmc reinsurance ltd. , is required to maintain cash 57 reserves against life insurance policies ceded to it , as determined by the ceding company , and has also purchased a cash-collateralized letter of credit in favor of the ceding company . as of december 31 , 2013 , these reserve requirements totaled $ 1.9 million . additionally , we had a reserve for life insurance claims on our balance sheet of $ 226,000 , as determined by the third party , unrelated ceding company . cash flow . operating activities . net cash provided by operating activities increased by $ 14.9 million , or 25.8 % , to $ 72.6 million in 2013 from $ 57.7 million in 2012. the increase was primarily due to higher profitability due to growth in the business . net cash provided by operating activities increased by $ 16.2 million , or 39.1 % , to $ 57.7 million in 2012 from $ 41.5 million in 2011. the increase was primarily due to higher profitability due to growth in the business . investing activities . investing activities consist of finance receivables originated and purchased , net change in restricted cash , and the purchase of furniture and equipment for new and existing branches . net cash used in investing activities for 2013 was $ 142.6 million compared to $ 159.0 million in 2012 , a net decrease of $ 16.4 million .
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 Suspicious Activity Report : our primary sources of revenue are interest and fee income from our loan products , of which interest and fees relating to installment loans and automobile purchase loans have historically been the largest component . in 2009 , we introduced retail purchase loans and expanded our automobile purchase loans to offer loans through online credit application networks . in addition to interest and fee income from loans , we derive revenue from insurance products sold to customers of our direct loan products . revision to financial statements . during 2013 , the company completed the implementation of internal controls over financial reporting as required by the sarbanes-oxley act of 2002. in connection with that work and as reported in november 2013 , the company discovered that its accounting for state franchise taxes was incorrect . further , as the company completed the close of its year-end accounting , it identified other errors related to interest income , insurance premiums , compensated absences , and income taxes . collectively , the errors result in an overstatement of net income for the years ended december 31 , 2010 through december 31 , 2012. the company considered both the quantitative and qualitative factors within the provisions of the securities and exchange commission staff accounting bulletin no . 99 , materiality , and staff accounting bulletin no . 108 , considering the effects of prior year misstatements when quantifying misstatements in current year financial statements . based on this evaluation , the company concluded that the errors were immaterial to the previously issued financial statements and those financial statements can continue to be relied upon . therefore , the company has made immaterial corrections to its previously filed financial statements included in this annual report on form 10-k filing to reflect the corrections in the proper period . future filings that include prior periods will be revised , as needed , when filed . factors affecting our results of operations our business is driven by several factors affecting our revenues , costs , and results of operations , including the following : growth in loan portfolio . the revenue that we derive from interest and fees from our loan products is largely driven by the amount of loans that we originate . we originated or purchased approximately 172,900 , 120,900 , and 67,300 new loan accounts during 2013 , 2012 , and 2011 , respectively . average finance receivables grew 22.1 % from $ 216.5 million in 2010 to $ 264.5 million in 2011 , grew 36.5 % to $ 361.1 million in 2012 , and grew 32.2 % to $ 477.4 million in 2013. we source our loans through our branches and our direct mail program , as well as through automobile dealerships and retailers that partner with us . our loans are made almost exclusively in geographic markets served by our network of branches . increasing the number of branches we operate allows us to increase the number of loans that we are able to service . we opened or acquired 43 , 51 , and 36 new branches in 2013 , 2012 , and 2011 , respectively . we believe we have the opportunity to add as many as 800 additional branches over time in the states where it is currently favorable for us to conduct business , and we have plans to continue to grow our branch network . product mix . we offer a number of different loan products , including small installment loans , large installment loans , automobile purchase loans , and retail purchase loans . we charge different interest rates and fees and are exposed to different credit risks with respect to the various types of loans we offer . for example , in recent years , we have sought to increase our product diversification by growing our automobile purchase and retail purchase loans , which have lower interest rates and fees than our small installment loans but have historically had lower charge-off rates . our product mix also varies to some extent by state , and we expect to continue to diversify our product mix in the future . 47 asset quality . our results of operations are highly dependent upon the quality of our asset portfolio . we recorded a $ 39.2 million provision for credit losses during 2013 ( or 8.2 % as a percentage of average finance receivables ) , a $ 27.8 million provision for credit losses during 2012 ( or 7.7 % as a percentage of average finance receivables ) , and a $ 17.9 million provision for credit losses during 2011 ( or 6.8 % as a percentage of average finance receivables ) . the quality of our asset portfolio is the result of our ability to enforce sound underwriting standards , maintain diligent portfolio oversight , and respond to changing economic conditions as we grow our loan portfolio . allowance for credit losses . we evaluate losses in each of our four categories of loans in establishing the allowance for credit losses . the following table sets forth our allowance for credit losses compared to the related finance receivables as of december 31 , 2013 and december 31 , 2012 : replace_table_token_14_th the allowance for credit losses as of december 31 , 2013 uses the net charge-off rate for the most recent six months ( small installment loans ) , ten months ( large installment loans ) , twelve months ( automobile purchase loans ) , and eleven months ( retail purchase loans ) as a percentage of the most recent month-end balance of loans as a key data point in estimating the allowance . we believe that the primary underlying factor driving the provision for credit losses for each of these loan types is the same : general economic conditions in the areas in which we conduct business . story_separator_special_tag occupancy expenses increased $ 3.0 million , or 34.5 % , to $ 11.6 million in 2013 from $ 8.7 million in 2012. the increase in occupancy expenses is the result of 43 additional branches at december 31 , 2013 , compared to december 31 , 2012 , phone system costs , and upgraded communication lines . additionally , we frequently experience increases in rent as we renew existing leases . marketing . marketing expenses increased $ 1.2 million , or 43.8 % , to $ 4.0 million in 2013 from $ 2.8 million in 2012. the increase was due to the increases in our direct mail campaigns consistent with our 2013 marketing plan . other expenses . other expenses increased $ 4.9 million , or 46.1 % , to $ 15.6 million in 2013 from $ 10.6 million in 2012. the increase was primarily due to the $ 2.0 million of one-time expenses related to director compensation and the secondary offerings , in addition to costs associated with the addition of 43 new branches since 2012 and other costs associated with being a public company . interest expense . interest expense on the senior revolving credit facility and other debt increased $ 3.6 million , or 33.7 % , to $ 14.1 million in 2013 from $ 10.6 million in 2012. this increase was due primarily to the increase in the average balance of our senior revolving credit facility . the average cost of our senior revolving credit facility decreased by 3 basis points from 4.54 % for the year ended december 31 , 2012 to 4.51 % for the year ended december 31 , 2013. the difference was due primarily to the mix between our libor-based portion of the loan and the prime interest rate portion of the loan . this was offset by an increase due to a rise in our unused line fees . consulting and advisory fees . the consulting and advisory fees paid to related parties terminated with the closing of the initial public offering . income taxes . income taxes increased $ 2.9 million , or 19.9 % , to $ 17.5 million in 2013 from $ 14.6 million in 2012. the increase in income taxes was due to an increase in our net income before taxes . the effective tax rate increased 71 basis points to 37.75 % in 2013 from 37.04 % in 2012. the increase in the effective tax rate was primarily due to the non-deductibility of stock offering expenses and a reduction in the small insurance company income exclusion . comparison of the year ended december 31 , 2012 , versus the year ended december 31 , 2011 net income and revenue . gaap net income increased $ 3.7 million , or 17.6 % , to $ 24.8 million in 2012 , from $ 21.0 million in 2011. on a pro forma basis , excluding one-time initial public offering expenses and applying the proceeds from the offering to reduce outstanding debt , net income for 2012 was $ 26.4 million , a 25.5 % increase from the prior year . total revenues increased $ 30.4 million during 2012 , a 28.8 % increase over 2011. the increase in 2012 revenues and net income is attributable to strong loan growth in existing branches , combined with the opening of 32 additional branches and the acquisition of 19 net new branches in alabama . interest and fee income . interest and fee income increased $ 27.5 million , or 30.1 % , to $ 119.0 million in 2012 , from $ 91.5 million in 2011. the increase in interest and fee income was due primarily to a 36.5 % increase in average finance receivables during the year , offset by a decrease in the average yield on loans from 34.6 % to 33.0 % . the following table sets forth the average finance receivables balance and average yield for each of our loan product categories for 2012 compared to 2011 ( dollars in thousands ) : replace_table_token_23_th 55 the following is a discussion of the changes by product type : small installment loans  small installment loans ( loans with an original principal balance of $ 2,500 or less ) outstanding increased by $ 58.4 million , or 44.8 % , to $ 188.6 million at december 31 , 2012 , from $ 130.2 million at december 31 , 2011. our direct mail campaigns drove significant loan growth in existing and new branches . customers with higher credit scores were offered lower rates which reduced the yield late in the year . in addition , the growth in receivables at the new branches opened in 2012 contributed to the growth in overall small installment loans outstanding . large installment loans  large installment loans outstanding increased by $ 17.4 million , or 50.2 % , to $ 52.0 million at december 31 , 2012 , from $ 34.6 million at december 31 , 2011. the increase is primarily due to the acquisition of assets from two consumer loan companies in alabama . automobile purchase loans  automobile purchase loans outstanding increased by $ 37.0 million , or 28.1 % , to $ 168.6 million at december 31 , 2012 , from $ 131.7 million at december 31 , 2011. the increase in automobile purchase loans outstanding was principally due to our increased emphasis on such loans , including our initiatives relating to indirect lending through our autocredit source branches . the addition in recent years of indirect lending at a lower interest rate has slightly lowered the overall yield of our automobile purchase loan category . retail purchase loans  retail purchase loans outstanding increased $ 19.4 million , or 178.0 % , to $ 30.3 million at december 31 , 2012 , from $ 10.9 million at december 31 , 2011. the increase in retail purchase loans outstanding resulted from the additional relationships we established with new retailers , as

