sales of our cloud-based credential provisioning and management services , while still a small component of our total revenue , are beginning to make an increasing contribution following the receipt of our first significant long-term contracts in 2013. gross profit margin was 44 % in 2013 , compared with 44 % in 2012 , primarily reflecting lower sales of our higher-margin physical access control solutions , partially offset by higher sales and stronger margins from rfid and nfc products . sales in the americas . sales in the americas were $ 44.6 million in 2013 , accounting for 59 % of total revenue and up 7 % compared with $ 41.7 million i n 2012. sales of smart card readers and physical access control solutions for security programs within various u.s. government agencies comprise a significant proportion of our revenues in the americas region , which also includes canada and latin america . sales of our physical access control solutions in the americas decreased by 27 % in 2013 compared with the previous year , primarily due to delays and deferrals of new orders and existing projects by our federal and state agency customers as a result of the u.s. government budget sequester implemented in march 2013. by the third quarter of 2013 , our u.s. government customers had begun to adapt to their reduced budgets and prioritize spending for security programs , and many increased their spending in anticipation of the october fiscal year-end . however , the government shutdown in the first half of october 2013 reversed these positive effects and our federal and state agency customers have been slow to return to their normal levels of activity . as a general trend , u.s. federal agencies continue to be subject to security improvement mandates under programs such as homeland security presidential directive-12 ( hspd-12 ) and reiterated in memoranda from the office of management and budget ( omb m-11-11 ) . we believe th at our physical access control solutions remain among the most attractive offerings in the market to help agencies move towards compliance with federal directives and mandates . to expand our sales opportunities beyond the u.s. government market , in recent months we have released new products and added sales resources to target customers within the healthcare , education and other commercial markets . americas sales of rfid and nfc inlays and tags in 2013 rose more than 200 % over the prior year , primarily due to high-volume orders for electronic game toy pieces , transit ticketing , and phone-based applications including mobile payment and loyalty . sales of smart card readers , tokens and related products in the americas increased 3 % in 2013 and reflected stable demand to support information security at u.s. government agencies , despite the sequester . sales of our cloud-based credential provisioning and management services , while still a small component of overall sales , grew 375 % in 2013 , reflecting initial revenues related to our first major contracts . sales in europe and the middle east . sales in europe and the middle east ( emea ) were $ 19.4 million in 2013 , accounting for 26 % of total revenue and up 17 % from $ 16.5 million in 2012. european sales of rfid and nfc products grew 28 % in 2013 compared with the prior year and included large orders for nfc inlays and tags to support transit ticketing programs and phone-based applications including mobile payment and other consumer applications . sales of smart card readers and related products grew 10 % in 2013 compared with the prior year , primarily due to increased demand to support id security programs in the enterprise and government markets . sales in asia/pacific . sales in the asia/pacific region were $ 11.6 million in 2013 , accounting for 15 % of total revenue and down 18 % from $ 14.1 million in 2012. sales of smart card reader products fell 19 % in 2013 compared with the previous year as we migrated to a newer reader chip platform within our distribution channel during the second and third quarters of 2013 ; this was partially offset by growing demand for readers to support logical access and egovernment applications in japan throughout 2013. rfid and nfc product sales to asia/pacific customers fell 20 % in 2013 as a result of variability in the volume and timing of large orders . 26 seasonality and other factors . in our business overall , we may experience significant variations in demand for our offerings from quarter to quarter , and overall we typically experience a stronger d emand cycle in the second half of our fiscal year . sales of our physical access control solutions to u.s. government agencies are subject to annual government budget cycles and generally are highest in the third quarter of each year ; however the impact on this seasonal trend of overall budget reductions from actions such as government shutdowns and the sequester is uncertain . sales of our smart card readers and reader chips , many of which are sold to government agencies worldwide , are impacted by testing and compliance schedules of government bodies as well as roll-out schedules for application deployments , both of which contribute to variability in demand from quarter to quarter . further , this business is typically subject to seasonality based on commercial and government budget cycles , with lowest sales in the first half , and in particular the first quarter of the year , and highest sales in the second half of each year . story_separator_special_tag rfid and nfc products accounted for approximately one-third of total sales in 2013. smart card reader and token sales also increased 10 % in 2013 compared to the prior year , as a result of continued strong shipments to the u.s. government market despite the federal budget sequester and higher demand from the enterprise market in europe and the egovernment market in japan . reader products accounted for approximately one-third of total sales in 2013. fiscal 2012 revenue compared with fiscal 2011 revenue total revenue in 2012 was $ 72.4 million , down 7 % compared with $ 77.6 million in 2011 , primarily as a result of decreased sales in our id products segment , while sales in our identity management segment remained relatively unchanged . sales within our identity management segment accounted for 44 % of total revenue in 2012 as compared to 40 % in 2011 and sales within our id products segment accounted for 56 % of total revenue in 2012 as compared to 60 % in 2011. revenue in our identity management segment was $ 31.9 million in 2012 , up 2 % from $ 31.4 million in 2011 , reflecting an 8 % increase in sales of our physical access control solutions , partially offset by lower sales of identity solutions in australia due to the completion of a large customer program deployment during 2011. physical access control solutions accounted for nearly 40 % of total sales in 2012. sales in our id products segment were $ 40.5 million in 2012 , down 13 % from sales of $ 46.2 million in 2011 , primarily due to lower sales of our smart card reader products . reader sales fell 16 % in 2012 as a result of decreased demand for smart card readers used in european e-government and national id programs , partially offset by increased reader sales to the u.s. government sector . reader products accounted for approximately one-third of total sales in 2012. sales of rfid and nfc products also declined by 8 % in 2012 , primarily as a result of order deferrals related to large mobile device and transportation customer projects during the first three quarters of 2012. the resumption of these projects and new orders resulted in a significant increase in rfid product sales in the fourth quarter of 2012. rfid and nfc products accounted for approximately one-quarter of total sales in 2012 . 30 gross profit the following table sets forth our gross profit and year-to-year change in gross profit by product segment for the fiscal years ended december 31 , 2013 , 2012 and 2011. replace_table_token_6_th gross profit for 2013 was $ 33.6 million , or 44 % of revenue . in our identity management segment , gross profit margin was 61 % of revenue and primarily reflected sales of physical access control solutions , as well as a small but positive gross profit contribution from the first significant sales of our cloud-based credential provisioning and management services . in our id products segment , gross profit margin was 37 % of revenue and reflected a significant increase in sales of our rfid and nfc products and associated improved manufacturing overhead recoveries . gross profit for 2012 was $ 32.0 million , or 44 % of revenue . in our identity management segment , gross profit margin was 59 % of revenue and primarily reflected sales of physical access control solutions , as well as a small , negative margin contribution from pilot sales of our cloud-based credential provisioning and management services . in our id products segment , gross profit margin was 33 % of revenue and reflected weak sales of rfid and nfc products for the first three quarters of the year , which resulted in lower absorption of overhead costs in our manufacturing facilities . gross profit for 2011 was $ 35 .3 million , or 45 % of revenue . in our identity management segment , gross profit margin was 57 % of revenue and primarily reflected sales of our physical access control solutions , as well as a small , negative margin contribution from pilot sales of our cloud-based credential provisioning and management services . in our id products segment , gross profit margin was 37 % million and reflected favorable product mix both for smart card reader products and rfid inlays and tags , as well as increasing sales of higher value nfc products within our rfid product portfolio . we expect there will be some variation in our gross profit from period to period , as our gross profit has been and will continue to be affected by a variety of factors , including , without limitation , competition , product pricing , the volume of sales in any given quarter , manufacturing volumes , product configuration and mix , the availability of new products , product enhancements , software and services , risk of inventory write-downs and the cost and availability of components . operating expenses information about our operating expenses for the fiscal years ended december 31 , 2013 , 2012 and 2011 is set forth below . research and development replace_table_token_7_th 31 research and development expenses consist primarily of employee compensation and fees for the development of hardware , software and firmware products . we focus the bulk of our research and development activities on the continued development of existing products and the development of new offerings for emerging market opportunities . research and development expenses were $ 6.3 million in 2013 , comprising 8 % of revenue , and down 10 % from $ 7.0 million , or 10 % of revenue in 2012. lower research and development expenses in 2013 resulted from a research and development tax credit of $ 0.4 million in the fourth quarter of 2013 , the completion of some project activities and the timing of others , and the movement of some activities to lower cost regions . key investment areas

liquidity and capital resources for the twelve months ended december 31 , 2013 , our working capital , which we have defined as current assets less current liabilities , was $ 8 .5 million , an increase of $ 8.6 million compared to ( $ 0.1 ) million as of december 31 , 2012. the increase in working capital reflects a $ 14.9 million decrease in current liabilities of discontinued operations resulting from the sale of non-core entities , a 0.5 million net decrease in liability to related party and accounts payable as well as a $ 1.5 million net increase in inventories , offset by a $ 4.0 million decrease in current assets of discontinued operations resulting from the sale of non-core entities , as well as a $ 1.9 million net decrease of cash and cash equivalents , accounts receivable and prepaid expenses and other current assets , and a net increase of $ 2.4 million in accrued compensation and related benefits , financial liabilities , deferred revenue , and other accrued expenses . for the twelve months ended december 31 , 2012 , our working capital , which we have defined as current assets less current liabilities , was ( $ 0.1 ) million , a decrease of $ 16.8 million compared to $ 16.7 million as of december 31 , 2011. the decrease in working capital reflects a $ 10.2 million net decrease in cash and cash equivalents and inventory , as well as a $ 11.9 million net increase in accounts payable , liability to related party , liability for consumer cards , financial liabili ties , deferred revenue , and other accrued expenses , offset by a $ 4.9 million increase in accounts receivable and prepaid expenses and other current assets , and a $ 0.4 million decrease in accrued compensation and related benefits .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```liquidity and capital resources for the twelve months ended december 31 , 2013 , our working capital , which we have defined as current assets less current liabilities , was $ 8 .5 million , an increase of $ 8.6 million compared to ( $ 0.1 ) million as of december 31 , 2012. the increase in working capital reflects a $ 14.9 million decrease in current liabilities of discontinued operations resulting from the sale of non-core entities , a 0.5 million net decrease in liability to related party and accounts payable as well as a $ 1.5 million net increase in inventories , offset by a $ 4.0 million decrease in current assets of discontinued operations resulting from the sale of non-core entities , as well as a $ 1.9 million net decrease of cash and cash equivalents , accounts receivable and prepaid expenses and other current assets , and a net increase of $ 2.4 million in accrued compensation and related benefits , financial liabilities , deferred revenue , and other accrued expenses . for the twelve months ended december 31 , 2012 , our working capital , which we have defined as current assets less current liabilities , was ( $ 0.1 ) million , a decrease of $ 16.8 million compared to $ 16.7 million as of december 31 , 2011. the decrease in working capital reflects a $ 10.2 million net decrease in cash and cash equivalents and inventory , as well as a $ 11.9 million net increase in accounts payable , liability to related party , liability for consumer cards , financial liabili ties , deferred revenue , and other accrued expenses , offset by a $ 4.9 million increase in accounts receivable and prepaid expenses and other current assets , and a $ 0.4 million decrease in accrued compensation and related benefits .
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 Suspicious Activity Report : sales of our cloud-based credential provisioning and management services , while still a small component of our total revenue , are beginning to make an increasing contribution following the receipt of our first significant long-term contracts in 2013. gross profit margin was 44 % in 2013 , compared with 44 % in 2012 , primarily reflecting lower sales of our higher-margin physical access control solutions , partially offset by higher sales and stronger margins from rfid and nfc products . sales in the americas . sales in the americas were $ 44.6 million in 2013 , accounting for 59 % of total revenue and up 7 % compared with $ 41.7 million i n 2012. sales of smart card readers and physical access control solutions for security programs within various u.s. government agencies comprise a significant proportion of our revenues in the americas region , which also includes canada and latin america . sales of our physical access control solutions in the americas decreased by 27 % in 2013 compared with the previous year , primarily due to delays and deferrals of new orders and existing projects by our federal and state agency customers as a result of the u.s. government budget sequester implemented in march 2013. by the third quarter of 2013 , our u.s. government customers had begun to adapt to their reduced budgets and prioritize spending for security programs , and many increased their spending in anticipation of the october fiscal year-end . however , the government shutdown in the first half of october 2013 reversed these positive effects and our federal and state agency customers have been slow to return to their normal levels of activity . as a general trend , u.s. federal agencies continue to be subject to security improvement mandates under programs such as homeland security presidential directive-12 ( hspd-12 ) and reiterated in memoranda from the office of management and budget ( omb m-11-11 ) . we believe th at our physical access control solutions remain among the most attractive offerings in the market to help agencies move towards compliance with federal directives and mandates . to expand our sales opportunities beyond the u.s. government market , in recent months we have released new products and added sales resources to target customers within the healthcare , education and other commercial markets . americas sales of rfid and nfc inlays and tags in 2013 rose more than 200 % over the prior year , primarily due to high-volume orders for electronic game toy pieces , transit ticketing , and phone-based applications including mobile payment and loyalty . sales of smart card readers , tokens and related products in the americas increased 3 % in 2013 and reflected stable demand to support information security at u.s. government agencies , despite the sequester . sales of our cloud-based credential provisioning and management services , while still a small component of overall sales , grew 375 % in 2013 , reflecting initial revenues related to our first major contracts . sales in europe and the middle east . sales in europe and the middle east ( emea ) were $ 19.4 million in 2013 , accounting for 26 % of total revenue and up 17 % from $ 16.5 million in 2012. european sales of rfid and nfc products grew 28 % in 2013 compared with the prior year and included large orders for nfc inlays and tags to support transit ticketing programs and phone-based applications including mobile payment and other consumer applications . sales of smart card readers and related products grew 10 % in 2013 compared with the prior year , primarily due to increased demand to support id security programs in the enterprise and government markets . sales in asia/pacific . sales in the asia/pacific region were $ 11.6 million in 2013 , accounting for 15 % of total revenue and down 18 % from $ 14.1 million in 2012. sales of smart card reader products fell 19 % in 2013 compared with the previous year as we migrated to a newer reader chip platform within our distribution channel during the second and third quarters of 2013 ; this was partially offset by growing demand for readers to support logical access and egovernment applications in japan throughout 2013. rfid and nfc product sales to asia/pacific customers fell 20 % in 2013 as a result of variability in the volume and timing of large orders . 26 seasonality and other factors . in our business overall , we may experience significant variations in demand for our offerings from quarter to quarter , and overall we typically experience a stronger d emand cycle in the second half of our fiscal year . sales of our physical access control solutions to u.s. government agencies are subject to annual government budget cycles and generally are highest in the third quarter of each year ; however the impact on this seasonal trend of overall budget reductions from actions such as government shutdowns and the sequester is uncertain . sales of our smart card readers and reader chips , many of which are sold to government agencies worldwide , are impacted by testing and compliance schedules of government bodies as well as roll-out schedules for application deployments , both of which contribute to variability in demand from quarter to quarter . further , this business is typically subject to seasonality based on commercial and government budget cycles , with lowest sales in the first half , and in particular the first quarter of the year , and highest sales in the second half of each year . story_separator_special_tag rfid and nfc products accounted for approximately one-third of total sales in 2013. smart card reader and token sales also increased 10 % in 2013 compared to the prior year , as a result of continued strong shipments to the u.s. government market despite the federal budget sequester and higher demand from the enterprise market in europe and the egovernment market in japan . reader products accounted for approximately one-third of total sales in 2013. fiscal 2012 revenue compared with fiscal 2011 revenue total revenue in 2012 was $ 72.4 million , down 7 % compared with $ 77.6 million in 2011 , primarily as a result of decreased sales in our id products segment , while sales in our identity management segment remained relatively unchanged . sales within our identity management segment accounted for 44 % of total revenue in 2012 as compared to 40 % in 2011 and sales within our id products segment accounted for 56 % of total revenue in 2012 as compared to 60 % in 2011. revenue in our identity management segment was $ 31.9 million in 2012 , up 2 % from $ 31.4 million in 2011 , reflecting an 8 % increase in sales of our physical access control solutions , partially offset by lower sales of identity solutions in australia due to the completion of a large customer program deployment during 2011. physical access control solutions accounted for nearly 40 % of total sales in 2012. sales in our id products segment were $ 40.5 million in 2012 , down 13 % from sales of $ 46.2 million in 2011 , primarily due to lower sales of our smart card reader products . reader sales fell 16 % in 2012 as a result of decreased demand for smart card readers used in european e-government and national id programs , partially offset by increased reader sales to the u.s. government sector . reader products accounted for approximately one-third of total sales in 2012. sales of rfid and nfc products also declined by 8 % in 2012 , primarily as a result of order deferrals related to large mobile device and transportation customer projects during the first three quarters of 2012. the resumption of these projects and new orders resulted in a significant increase in rfid product sales in the fourth quarter of 2012. rfid and nfc products accounted for approximately one-quarter of total sales in 2012 . 30 gross profit the following table sets forth our gross profit and year-to-year change in gross profit by product segment for the fiscal years ended december 31 , 2013 , 2012 and 2011. replace_table_token_6_th gross profit for 2013 was $ 33.6 million , or 44 % of revenue . in our identity management segment , gross profit margin was 61 % of revenue and primarily reflected sales of physical access control solutions , as well as a small but positive gross profit contribution from the first significant sales of our cloud-based credential provisioning and management services . in our id products segment , gross profit margin was 37 % of revenue and reflected a significant increase in sales of our rfid and nfc products and associated improved manufacturing overhead recoveries . gross profit for 2012 was $ 32.0 million , or 44 % of revenue . in our identity management segment , gross profit margin was 59 % of revenue and primarily reflected sales of physical access control solutions , as well as a small , negative margin contribution from pilot sales of our cloud-based credential provisioning and management services . in our id products segment , gross profit margin was 33 % of revenue and reflected weak sales of rfid and nfc products for the first three quarters of the year , which resulted in lower absorption of overhead costs in our manufacturing facilities . gross profit for 2011 was $ 35 .3 million , or 45 % of revenue . in our identity management segment , gross profit margin was 57 % of revenue and primarily reflected sales of our physical access control solutions , as well as a small , negative margin contribution from pilot sales of our cloud-based credential provisioning and management services . in our id products segment , gross profit margin was 37 % million and reflected favorable product mix both for smart card reader products and rfid inlays and tags , as well as increasing sales of higher value nfc products within our rfid product portfolio . we expect there will be some variation in our gross profit from period to period , as our gross profit has been and will continue to be affected by a variety of factors , including , without limitation , competition , product pricing , the volume of sales in any given quarter , manufacturing volumes , product configuration and mix , the availability of new products , product enhancements , software and services , risk of inventory write-downs and the cost and availability of components . operating expenses information about our operating expenses for the fiscal years ended december 31 , 2013 , 2012 and 2011 is set forth below . research and development replace_table_token_7_th 31 research and development expenses consist primarily of employee compensation and fees for the development of hardware , software and firmware products . we focus the bulk of our research and development activities on the continued development of existing products and the development of new offerings for emerging market opportunities . research and development expenses were $ 6.3 million in 2013 , comprising 8 % of revenue , and down 10 % from $ 7.0 million , or 10 % of revenue in 2012. lower research and development expenses in 2013 resulted from a research and development tax credit of $ 0.4 million in the fourth quarter of 2013 , the completion of some project activities and the timing of others , and the movement of some activities to lower cost regions . key investment areas

