key components of the initiative include ongoing rationalization of our business portfolio , simplifying management hierarchy , eliminating low-priority positions , investing in high-priority positions , consolidating facilities and managing fixed and variable costs . in fiscal 2009 , we completed additional actions under our reengineering initiative that was initiated in fiscal 2008. these actions were aimed at reducing costs through headcount reductions and facility consolidations . with respect to the headcount reductions , we identified and eliminated 255 positions throughout the company . also in 31 connection with the initiative , we sold our liquidcredit ® service for telecom ( lct ) and roamex ® product line assets , and we fully exited our cortronics neural research product line , fast panel diagnostics product line and advertising services group . during fiscal 2011 , we incurred net charges totaling $ 12.4 million . the charges included $ 8.2 million for severance costs associated with the reduction of 177 positions throughout the company . we also recognized charges of $ 4.2 million associated with vacating excess leased space in minnesota , georgia and illinois . costs for vacating excess leased space represent future cash lease payments , net of estimated sublease income , which will be paid out over the next seven years . for 2012 , the operating environment will continue to present challenges for the marketing and growth of our products and services . however , we do expect to derive growth through modest improvements in the credit economy and from the momentum we achieved as a result of our performance in the latter part of 2011. bookings management uses bookings as an indicator of our business performance . bookings represent contracts signed in the current reporting period that will generate current and future revenue streams . we consider contract terms , knowledge of the marketplace and experience with our customers , among other factors , when determining the estimated value of contract bookings . bookings calculations have varying degrees of certainty depending on the revenue type and individual contract terms . our revenue types are transactional and maintenance , professional services and license . our estimate of bookings is as of the end of the period in which a contract is signed , and we do not update our initial booking estimates in future periods for changes between estimated and actual results . actual revenue and the timing thereof could differ materially from our initial estimates . the following paragraphs discuss the key assumptions used to calculate bookings and the susceptibility of these assumptions to variability . transactional and maintenance bookings we calculate transactional bookings as the total estimated volume of transactions or number of accounts under contract , multiplied by a contractual rate . transactional contracts generally span multiple years and require us to make estimates about future transaction volumes or number of active accounts . we develop estimates from discussions with our customers and examinations of historical data from similar products and customer arrangements . differences between estimated bookings and actual results occur due to variability in the volume of transactions or number of active accounts estimated . this variability is primarily caused by the following : the health of the economy and economic trends in our customer 's industries ; individual performance of our customers relative to their competitors ; and regulatory and other factors that affect the business environment in which our customers operate . we calculate maintenance bookings directly from the terms stated in the contract . professional services bookings we calculate professional services bookings as the estimated number of hours to complete a project multiplied by the rate per hour . we estimate the number of hours based on our understanding of the project scope , conversations with customer personnel and our experience in estimating professional services projects . estimated bookings may differ from actual results primarily due to differences in the actual number of hours incurred . these differences typically result from customer decisions to alter the mix of fico and internal resources used to complete a project . license bookings licenses are sold on a perpetual or term basis and bookings generally equal the fixed amount stated in the contract . 32 bookings trend analysis replace_table_token_5_th ( 1 ) bookings yield represents the percentage of revenue recognized from bookings for the periods indicated . ( 2 ) n/m-measure is not meaningful as our estimate of bookings is as of the end of the period in which a contract is signed , and we do not update our initial booking estimates in future periods for changes between estimated and actual results . transactional and maintenance bookings were 43 % and 52 % of total bookings for the quarters ended september 30 , 2011 and 2010 , respectively . professional services bookings were 34 % and 32 % of total bookings for the quarters ended september 30 , 2011 and 2010 , respectively . license bookings were 23 % and 16 % of total bookings for the quarters ended september 30 , 2011 and 2010 , respectively . transactional and maintenance bookings were 44 % and 50 % of total bookings for the years ended september 30 , 2011 and 2010 , respectively . professional services bookings were 36 % and 34 % of total bookings for the years ended september 30 , 2011 and 2010 , respectively . license bookings were 20 % and 16 % of total bookings for the years ended september 30 , 2011 and 2010 , respectively . the weighted-average term of bookings achieved measures the average term over which the bookings are expected to be recognized as revenue . as the weighted-average term increases , the average amount of revenues expected to be realized in a quarter decreases , however , the revenues are expected to be recognized over a longer period of time . story_separator_special_tag in fiscal 2009 , interest expense included interest on the senior notes issued in may 2008 and borrowings under our revolving credit facility . the fiscal 2011 over 2010 increase of $ 8.2 million in interest expense was attributable to the higher average interest rate on our july 2010 senior notes as compared to our revolving credit facility . the decrease in interest expense of $ 1.4 million in fiscal 2010 compared to fiscal 2009 was the result of lower average interest rates on our revolving line of credit in fiscal 2010 partially offset by interest expense recorded on our $ 245 million senior notes issued in july 2010. in fiscal 2012 , we expect that interest expense will be consistent with what we incurred during fiscal 2011. other income , net other income , net consists primarily of realized investment gains/losses , exchange rate gains/losses resulting from re-measurement of foreign-denominated receivable and cash balances held by our foreign reporting entities into their respective functional currency at period-end market rates , net of the impact of offsetting forward exchange contracts , and other non-operating items . other income , net was $ 0.3 million in fiscal 2011 , compared to $ 1.4 million in 2010. the decrease was primarily attributable to a non-recurring sale of a patent in fiscal 2010. other income , net was $ 1.4 million in fiscal 2010 , compared to $ 1.6 million in 2009. the decrease was primarily attributable to an increase in exchange rate losses , partially offset by a non-recurring sale of a patent in fiscal 2010. provision for income taxes our effective tax rates were 26.6 % , 30.2 % and 32.9 % in fiscal 2011 , 2010 and 2009 , respectively . the decrease in our effective tax rate in fiscal 2011 compared with fiscal 2010 was largely due to a one-time $ 1.1 million discrete entry recorded in the recognition of the 2010 extension of the us federal research and development credit and a manufacturing deduction rate increase . in addition , there was a one-time foreign tax credit benefit related to an intercompany dividend . the decrease in our effective tax rate in fiscal 2010 compared with fiscal 2009 was due to benefits recognized from the completion of a research and development credit study and an adjustment in tax reserves . this decrease was partially offset by the effect from the expiration of the u.s federal research and development tax credit . we were unable to recognize this tax credit during fiscal 2010 as legislation providing for reinstatement of this credit had not yet been enacted . the decrease in our effective tax rate in fiscal 2010 was also due to a higher tax rate in fiscal 2009 from the sale of our roamex and lct product lines . these product line sales included a write-off of goodwill that was not deductible for income tax purposes . 41 operating income the following table sets forth certain summary information on a segment basis related to our operating income for the fiscal years indicated . replace_table_token_14_th the increase in operating income between fiscal 2011 and 2010 of $ 14.0 million was attributable to an increase in segment revenues , a decrease in segment operating expenses and reductions in amortization and share-based compensation expenses , partially offset by an increase in restructuring cost and unallocated corporate expenses . at the segment level , our segment operating income increased across all segments $ 13.3 million increase in our applications segment , $ 2.7 million increase in our scores segment and $ 5.3 million increase in our tools segment . the increase in our applications segment operating income was attributable to an increase in revenue , partially offset by an increase in operating expenses . the increase in our scores segment operating income was attributable to a decrease in operating expenses due to decreased marketing activities , partially offset by a decline in revenues in both business-to-business scores and business-consumer services . in our tools segment , the increase in segment operating income was primarily attributed to a decrease in operating expenses and an increase in fico blaze advisor revenues , partially offset by a decline in fico model builder and fico decision optimizer revenues . the decline in amortization expense was attributable mainly to certain intangible assets associated with our london bridge acquisition that became fully amortized during fiscal 2010. the decrease in operating income between fiscal 2010 and 2009 of $ 3.4 million was attributable to a decrease in segment revenues , partially offset by a reduction in segment and corporate operating expenses , which was driven by our reengineering initiative , a decrease in restructuring expenses , a decrease in loss on sale of product line assets , a decrease in share-based compensation expense and a decrease in amortization expenses . under the reengineering initiative , we reduced operating costs through staff reductions , facility consolidations and restriction of discretionary expenditures . at the segment level , our segment operating income was negatively impacted by a $ 19.3 million decrease in our applications segment , and an $ 11.6 million decrease in our scores segment partially offset by a $ 1.1 million increase in our tools segment . 42 the decrease in our applications segment operating income was attributable to a decrease in revenue and an increase in operating expenses as we continued to invest in our decision management solutions . the decrease in our scores segment operating income was attributable primarily to a decline in revenues from scores used for marketing purposes , revenues derived from business-to-consumer services and an increase in operating expenses due to increased marketing activities . in our tools segment , the increase in segment operating income was primarily attributed to an increase in fico model builder and fico decision optimizer revenues and lower operating expenses , which was driven by our reengineering initiative , partially offset by a decrease in blaze advisor revenues . the

capital resources and liquidity cash flows from operating activities our primary method for funding operations and growth has been through cash flows generated from operating activities . net cash provided by operating activities totaled $ 136.2 million in fiscal 2011 compared to $ 105.8 million in fiscal 2010. the 30.4 million increase was mainly attributable to the increased cash provided by accounts receivable , prepaid expenses and other assets , and other liabilities . the increase was partially offset by increased cash used for accrued compensation and employee benefits . net cash provided by operating activities totaled $ 105.8 million in fiscal 2010 compared to $ 151.6 million in fiscal 2009. operating cash flows were negatively impacted by an $ 11.6 million increase in accounts receivable ( compared to a $ 31.3 million decrease in fiscal 2009 ) , which resulted from the timing of cash receipts , a $ 3.3 million decrease in other liabilities and a $ 1.1 million decrease in deferred revenue . operating cash flows were positively impacted by a $ 5.4 million increase in accrued compensation and employee benefits , which resulted from the timing of cash payments . cash flows from investing activities net cash used by investing activities totaled $ 51.7 million in fiscal 2011 compared to net cash provided of $ 110.6 million in fiscal 2010. the change was driven by $ 37.8 million in cash used for purchases of marketable securities , net of sales and proceeds from maturities during fiscal 2011 compared to $ 125.9 million in proceeds from maturities and sales of marketable securities , net of purchases , during fiscal 2010. net cash provided by investing activities totaled $ 110.6 million in fiscal 2010 compared to net cash used of $ 81.9 million in fiscal 2009. the change was driven by $ 125.9 million in proceeds from maturities and sales of marketable securities , net of purchases , during the year ended september 30 , 2010 compared to $ 73.3 million of cash used for purchases of marketable securities , net of sales and proceeds from maturities , during the year ended september 30 , 2009 .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```capital resources and liquidity cash flows from operating activities our primary method for funding operations and growth has been through cash flows generated from operating activities . net cash provided by operating activities totaled $ 136.2 million in fiscal 2011 compared to $ 105.8 million in fiscal 2010. the 30.4 million increase was mainly attributable to the increased cash provided by accounts receivable , prepaid expenses and other assets , and other liabilities . the increase was partially offset by increased cash used for accrued compensation and employee benefits . net cash provided by operating activities totaled $ 105.8 million in fiscal 2010 compared to $ 151.6 million in fiscal 2009. operating cash flows were negatively impacted by an $ 11.6 million increase in accounts receivable ( compared to a $ 31.3 million decrease in fiscal 2009 ) , which resulted from the timing of cash receipts , a $ 3.3 million decrease in other liabilities and a $ 1.1 million decrease in deferred revenue . operating cash flows were positively impacted by a $ 5.4 million increase in accrued compensation and employee benefits , which resulted from the timing of cash payments . cash flows from investing activities net cash used by investing activities totaled $ 51.7 million in fiscal 2011 compared to net cash provided of $ 110.6 million in fiscal 2010. the change was driven by $ 37.8 million in cash used for purchases of marketable securities , net of sales and proceeds from maturities during fiscal 2011 compared to $ 125.9 million in proceeds from maturities and sales of marketable securities , net of purchases , during fiscal 2010. net cash provided by investing activities totaled $ 110.6 million in fiscal 2010 compared to net cash used of $ 81.9 million in fiscal 2009. the change was driven by $ 125.9 million in proceeds from maturities and sales of marketable securities , net of purchases , during the year ended september 30 , 2010 compared to $ 73.3 million of cash used for purchases of marketable securities , net of sales and proceeds from maturities , during the year ended september 30 , 2009 .
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 Suspicious Activity Report : key components of the initiative include ongoing rationalization of our business portfolio , simplifying management hierarchy , eliminating low-priority positions , investing in high-priority positions , consolidating facilities and managing fixed and variable costs . in fiscal 2009 , we completed additional actions under our reengineering initiative that was initiated in fiscal 2008. these actions were aimed at reducing costs through headcount reductions and facility consolidations . with respect to the headcount reductions , we identified and eliminated 255 positions throughout the company . also in 31 connection with the initiative , we sold our liquidcredit ® service for telecom ( lct ) and roamex ® product line assets , and we fully exited our cortronics neural research product line , fast panel diagnostics product line and advertising services group . during fiscal 2011 , we incurred net charges totaling $ 12.4 million . the charges included $ 8.2 million for severance costs associated with the reduction of 177 positions throughout the company . we also recognized charges of $ 4.2 million associated with vacating excess leased space in minnesota , georgia and illinois . costs for vacating excess leased space represent future cash lease payments , net of estimated sublease income , which will be paid out over the next seven years . for 2012 , the operating environment will continue to present challenges for the marketing and growth of our products and services . however , we do expect to derive growth through modest improvements in the credit economy and from the momentum we achieved as a result of our performance in the latter part of 2011. bookings management uses bookings as an indicator of our business performance . bookings represent contracts signed in the current reporting period that will generate current and future revenue streams . we consider contract terms , knowledge of the marketplace and experience with our customers , among other factors , when determining the estimated value of contract bookings . bookings calculations have varying degrees of certainty depending on the revenue type and individual contract terms . our revenue types are transactional and maintenance , professional services and license . our estimate of bookings is as of the end of the period in which a contract is signed , and we do not update our initial booking estimates in future periods for changes between estimated and actual results . actual revenue and the timing thereof could differ materially from our initial estimates . the following paragraphs discuss the key assumptions used to calculate bookings and the susceptibility of these assumptions to variability . transactional and maintenance bookings we calculate transactional bookings as the total estimated volume of transactions or number of accounts under contract , multiplied by a contractual rate . transactional contracts generally span multiple years and require us to make estimates about future transaction volumes or number of active accounts . we develop estimates from discussions with our customers and examinations of historical data from similar products and customer arrangements . differences between estimated bookings and actual results occur due to variability in the volume of transactions or number of active accounts estimated . this variability is primarily caused by the following : the health of the economy and economic trends in our customer 's industries ; individual performance of our customers relative to their competitors ; and regulatory and other factors that affect the business environment in which our customers operate . we calculate maintenance bookings directly from the terms stated in the contract . professional services bookings we calculate professional services bookings as the estimated number of hours to complete a project multiplied by the rate per hour . we estimate the number of hours based on our understanding of the project scope , conversations with customer personnel and our experience in estimating professional services projects . estimated bookings may differ from actual results primarily due to differences in the actual number of hours incurred . these differences typically result from customer decisions to alter the mix of fico and internal resources used to complete a project . license bookings licenses are sold on a perpetual or term basis and bookings generally equal the fixed amount stated in the contract . 32 bookings trend analysis replace_table_token_5_th ( 1 ) bookings yield represents the percentage of revenue recognized from bookings for the periods indicated . ( 2 ) n/m-measure is not meaningful as our estimate of bookings is as of the end of the period in which a contract is signed , and we do not update our initial booking estimates in future periods for changes between estimated and actual results . transactional and maintenance bookings were 43 % and 52 % of total bookings for the quarters ended september 30 , 2011 and 2010 , respectively . professional services bookings were 34 % and 32 % of total bookings for the quarters ended september 30 , 2011 and 2010 , respectively . license bookings were 23 % and 16 % of total bookings for the quarters ended september 30 , 2011 and 2010 , respectively . transactional and maintenance bookings were 44 % and 50 % of total bookings for the years ended september 30 , 2011 and 2010 , respectively . professional services bookings were 36 % and 34 % of total bookings for the years ended september 30 , 2011 and 2010 , respectively . license bookings were 20 % and 16 % of total bookings for the years ended september 30 , 2011 and 2010 , respectively . the weighted-average term of bookings achieved measures the average term over which the bookings are expected to be recognized as revenue . as the weighted-average term increases , the average amount of revenues expected to be realized in a quarter decreases , however , the revenues are expected to be recognized over a longer period of time . story_separator_special_tag in fiscal 2009 , interest expense included interest on the senior notes issued in may 2008 and borrowings under our revolving credit facility . the fiscal 2011 over 2010 increase of $ 8.2 million in interest expense was attributable to the higher average interest rate on our july 2010 senior notes as compared to our revolving credit facility . the decrease in interest expense of $ 1.4 million in fiscal 2010 compared to fiscal 2009 was the result of lower average interest rates on our revolving line of credit in fiscal 2010 partially offset by interest expense recorded on our $ 245 million senior notes issued in july 2010. in fiscal 2012 , we expect that interest expense will be consistent with what we incurred during fiscal 2011. other income , net other income , net consists primarily of realized investment gains/losses , exchange rate gains/losses resulting from re-measurement of foreign-denominated receivable and cash balances held by our foreign reporting entities into their respective functional currency at period-end market rates , net of the impact of offsetting forward exchange contracts , and other non-operating items . other income , net was $ 0.3 million in fiscal 2011 , compared to $ 1.4 million in 2010. the decrease was primarily attributable to a non-recurring sale of a patent in fiscal 2010. other income , net was $ 1.4 million in fiscal 2010 , compared to $ 1.6 million in 2009. the decrease was primarily attributable to an increase in exchange rate losses , partially offset by a non-recurring sale of a patent in fiscal 2010. provision for income taxes our effective tax rates were 26.6 % , 30.2 % and 32.9 % in fiscal 2011 , 2010 and 2009 , respectively . the decrease in our effective tax rate in fiscal 2011 compared with fiscal 2010 was largely due to a one-time $ 1.1 million discrete entry recorded in the recognition of the 2010 extension of the us federal research and development credit and a manufacturing deduction rate increase . in addition , there was a one-time foreign tax credit benefit related to an intercompany dividend . the decrease in our effective tax rate in fiscal 2010 compared with fiscal 2009 was due to benefits recognized from the completion of a research and development credit study and an adjustment in tax reserves . this decrease was partially offset by the effect from the expiration of the u.s federal research and development tax credit . we were unable to recognize this tax credit during fiscal 2010 as legislation providing for reinstatement of this credit had not yet been enacted . the decrease in our effective tax rate in fiscal 2010 was also due to a higher tax rate in fiscal 2009 from the sale of our roamex and lct product lines . these product line sales included a write-off of goodwill that was not deductible for income tax purposes . 41 operating income the following table sets forth certain summary information on a segment basis related to our operating income for the fiscal years indicated . replace_table_token_14_th the increase in operating income between fiscal 2011 and 2010 of $ 14.0 million was attributable to an increase in segment revenues , a decrease in segment operating expenses and reductions in amortization and share-based compensation expenses , partially offset by an increase in restructuring cost and unallocated corporate expenses . at the segment level , our segment operating income increased across all segments $ 13.3 million increase in our applications segment , $ 2.7 million increase in our scores segment and $ 5.3 million increase in our tools segment . the increase in our applications segment operating income was attributable to an increase in revenue , partially offset by an increase in operating expenses . the increase in our scores segment operating income was attributable to a decrease in operating expenses due to decreased marketing activities , partially offset by a decline in revenues in both business-to-business scores and business-consumer services . in our tools segment , the increase in segment operating income was primarily attributed to a decrease in operating expenses and an increase in fico blaze advisor revenues , partially offset by a decline in fico model builder and fico decision optimizer revenues . the decline in amortization expense was attributable mainly to certain intangible assets associated with our london bridge acquisition that became fully amortized during fiscal 2010. the decrease in operating income between fiscal 2010 and 2009 of $ 3.4 million was attributable to a decrease in segment revenues , partially offset by a reduction in segment and corporate operating expenses , which was driven by our reengineering initiative , a decrease in restructuring expenses , a decrease in loss on sale of product line assets , a decrease in share-based compensation expense and a decrease in amortization expenses . under the reengineering initiative , we reduced operating costs through staff reductions , facility consolidations and restriction of discretionary expenditures . at the segment level , our segment operating income was negatively impacted by a $ 19.3 million decrease in our applications segment , and an $ 11.6 million decrease in our scores segment partially offset by a $ 1.1 million increase in our tools segment . 42 the decrease in our applications segment operating income was attributable to a decrease in revenue and an increase in operating expenses as we continued to invest in our decision management solutions . the decrease in our scores segment operating income was attributable primarily to a decline in revenues from scores used for marketing purposes , revenues derived from business-to-consumer services and an increase in operating expenses due to increased marketing activities . in our tools segment , the increase in segment operating income was primarily attributed to an increase in fico model builder and fico decision optimizer revenues and lower operating expenses , which was driven by our reengineering initiative , partially offset by a decrease in blaze advisor revenues . the

