25 outlook ( 1 ) on january 29 , 2013 the company announced the following expectations for 2013. the company expects to ship 259,000 to 264,000 harley-davidson motorcycles during 2013 , with 71,000 to 76,000 harley-davidson motorcycles expected to ship in the first quarter of 2013 . the 2013 shipment estimates take several factors into consideration , including new model-year 2013 and 2014 products , the continued success of outreach efforts in the u.s. , the improved product availability in the u.s. , continued expansion of the international distribution network and the strong appeal of the harley-davidson brand . at the same time , the company remains cautious on the world economies , in particular in the u.s. and europe . shipment expectations for the first quarter of 2013 reflect an increase of approximately 10 % to 18 % compared to the first quarter of 2012. this increase is expected to be supported by the new surge manufacturing capability launched at the york , pennsylvania ( york ) facility at the start of 2013. the surge manufacturing capabilities at york will rely on a new seasonal workforce and will be supported by similar efforts at the company 's wisconsin manufacturing facilities that supply york . the surge manufacturing capability is expected to enable the company to increase manufacturing capacity in the first half of 2013 to more closely match retail demand . as a result , u.s. retail inventory is expected to increase by the end of the first quarter as dealers replenish inventory to prepare for the 2013 selling season . the company expects to implement surge manufacturing capabilities at its kansas city , missouri ( kansas city ) facility in 2014. consequently , the company expects u.s. retail inventory to be slightly lower on a year over year basis at the end of 2013 as dealers more closely align inventory with the seasonal low point for retail sales in advance of the expected surge manufacturing capability at the kansas city facility . in addition , the company expects full year 2013 gross margin to be between 35.25 % and 36.25 % . in 2013 gross margin is expected to be positively impacted by approximately $ 25 million in incremental restructuring savings , approximately $ 16 million less in temporary inefficiencies , a lower fixed cost per unit on higher production and higher pricing . to a lesser extent , gross margin is also expected to be favorably impacted by changes in product mix . however , these positive benefits are expected to be offset by unfavorable currency impacts due in part to less favorable hedge positions , higher pension expense and pressure on material costs . the company believes operating income from financial services in 2013 will be modestly lower than 2012 as the business benefited from $ 17 million in credit loss allowance releases which may not repeat in 2013. in addition , the company expects changing consumer behavior , hdfs ' funding of additional prudently structured loans in the near-prime and sub-prime segments and lower recoveries resulting from lower charge-offs in prior periods to result in modestly higher credit losses in 2013. the company 's capital expenditure estimates for 2013 are between $ 200 million and $ 220 million . the company anticipates it will have the ability to fund all capital expenditures in 2013 with cash flows generated by operations . the company also announced on january 29 , 2013 that it expects the full year 2013 effective income tax rate to be approximately 34.8 % for continuing operations which includes the impact of the reinstatement of the federal research and development tax credit with the enactment of the american taxpayer relief act of 2012. this guidance excludes the effect of any potential future adjustments such as changes in tax legislation or audit settlements which are recorded as discrete items in the period in which they are settled . restructuring activities ( 1 ) 2011 restructuring plans in december 2011 , the company made a decision to cease operations at new castalloy , its australian subsidiary and producer of cast motorcycle wheels and wheel hubs , and source those components through other existing suppliers . the company expects the transition of supply from new castalloy to be complete in 2013. the decision to close new castalloy comes as part of the company 's overall long term strategy to develop world-class manufacturing capability throughout the company by restructuring and consolidating operations for greater competitiveness , efficiency and flexibility . in connection with the 2011 new castalloy restructuring plan , the company will reduce its workforce by approximately 200 employees by the end of 2013. in february 2011 , the company 's unionized employees at its facility in kansas city , missouri ratified a new seven-year labor agreement . the new agreement took effect on august 1 , 2011. the new contract is similar to the labor agreements ratified 26 at the company 's wisconsin facilities in september 2010 and its york facility in december 2009 , and allows for similar flexibility , increased production efficiency and the addition of a flexible workforce component . the 2011 kansas city restructuring plan results in approximately 145 fewer full-time hourly unionized employees in its kansas city facility than would be required under the previous contract . 2010 restructuring plan in september 2010 , the company 's unionized employees in wisconsin ratified three separate new seven-year labor agreements which took effect in april 2012 when the prior contracts expired . the new contracts are similar to the labor agreement ratified at york in december 2009 and allow for similar flexibility , increased production efficiency and the addition of a flexible workforce component . the 2010 restructuring plan results in approximately 250 fewer full-time hourly unionized employees in its milwaukee-area facilities than would be required under the previous contract and approximately 75 fewer full-time hourly unionized employees in its tomahawk facility than would be required under the previous contract . story_separator_special_tag 34 motorcycle unit shipments the following table includes wholesale motorcycle unit shipments for the motorcycles segment : replace_table_token_20_th * custom motorcycle units , as used in this table , include dyna , softail , v-rod and cvo models . during 2011 , wholesale shipments of harley-davidson motorcycles were up 10.7 % compared to the prior year . temporary production constraints resulting from restructuring efforts at the company 's york facility that impacted its production for 2011 eased during the fourth quarter of 2011 , allowing a slightly higher mix of touring motorcycles compared to the prior year . sportster shipment mix was also higher than in 2010 and near the high end of the historical range of 18 % to 22 % due to strong retail demand for sportster models . segment results the following table includes the condensed statement of operations for the motorcycles segment ( in thousands ) : replace_table_token_21_th 35 the following table includes the estimated impact of the significant factors affecting the comparability of net revenue , cost of goods sold and gross profit from 2010 to 2011 ( in millions ) : replace_table_token_22_th the following factors affected the comparability of net revenue , cost of goods sold and gross profit from 2010 to 2011 : volume increases were driven by the 10.7 % increase in wholesale shipments of harley-davidson motorcycle units as well as higher sales volumes for parts & accessories and general merchandise . on average , wholesale prices on the company 's 2012 model year motorcycles are higher than the prior model year resulting in the favorable impact on revenue and gross profit during the period . foreign currency exchange rates during 2011 relative to 2010 resulted in a positive impact on net revenue . gains and losses associated with the revaluation of foreign-denominated assets and liabilities and foreign currency hedging ( included in cost of goods sold ) were unfavorable when compared to 2010 which offset the majority of the positive impact of currency included in net revenue . shipment mix changes positively impacted net revenue and resulted primarily from product mix changes both between and within the company 's motorcycle families . however , the impact of these mix changes on cost of goods sold mostly offset the benefits included in revenue . raw material prices were higher in 2011 relative to 2010 due to increased metals and fuel costs . manufacturing costs were favorably impacted by savings related to restructuring and continuous improvement initiatives , partially offset by temporary inefficiencies associated with the company 's restructuring and transformation at its york facility . during 2011 , the company experienced $ 32 million in temporary inefficiencies compared to $ 9 million in 2010. the increase in selling , administrative and engineering expense was primarily due to increased spending on growth initiatives and higher recall expenses offset by savings realized from the company 's restructuring efforts and continuous improvement initiatives . in addition , during 2010 the company incurred approximately $ 15 million of non-recurring costs in connection with the company 's efforts to expand its presence in brazil . restructuring expense was lower in 2011 than in 2010. for further information regarding the company 's previously announced restructuring activities , refer to note 4 of notes to condensed consolidated financial statements . financial services segment segment results the following table includes the condensed statements of operations for the financial services segment ( in thousands ) : 36 replace_table_token_23_th interest income decreased during 2011 due to lower average retail and wholesale finance receivables outstanding . interest expense benefited from lower debt levels related to lower average retail and wholesale finance receivables outstanding and a more favorable cost of funds , partially offset by a $ 9.6 million loss on the extinguishment of debt . the provision for credit losses related to retail motorcycle and wholesale receivables decreased by $ 70.1 million and $ 7.1 million , respectively , in 2011 compared to 2010. the decrease in the provision for retail motorcycle credit losses was primarily driven by favorable finance receivable credit loss performance . the decrease in provision for wholesale credit losses was primarily due to favorable finance receivable performance . annual losses on hdfs ' retail motorcycle loans were 1.20 % during 2011 compared to 2.11 % in 2010. the decrease in credit losses from 2010 was due to a lower frequency of loss and a modest improvement in the recovery values of repossessed motorcycles . the 30-day delinquency rate for retail motorcycle loans at december 31 , 2011 decreased to 3.85 % from 5.07 % at december 31 , 2010. changes in the allowance for credit losses on finance receivables were as follows ( in thousands ) : replace_table_token_24_th at december 31 , 2011 , the allowance for credit losses on finance receivables was $ 116.1 million for retail receivables and $ 9.3 million for wholesale receivables . at december 31 , 2010 , the allowance for credit losses on finance receivables was $ 157.8 million for retail receivables and $ 15.8 million for wholesale receivables . as part of the january 1 , 2010 adoption of the new accounting guidance within accounting standards codification ( asc ) topic 810 “ consolidations ” and asc topic 860 “ transfers and servicing ” , the company consolidated an initial allowance for credit losses of $ 49.4 million related to the previously unconsolidated securitized finance receivables through an adjustment to retained earnings . subsequent changes in the provision for credit losses are included in the statement of operations . hdfs ' periodic evaluation of the adequacy of the allowance for credit losses on finance receivables is generally based on hdfs ' past loan loss experience , known and inherent risks in the portfolio , current economic conditions and the estimated value of any underlying collateral . please refer to note 6 of notes to consolidated financial statements for further discussion regarding the company 's allowance for credit losses on finance receivables .

cash outflows from share repurchases were $ 311.6 million , $ 224.5 million and $ 1.7 million for 2012 , 2011 and 2010 , respectively . share repurchases during 2012 and 2011 included 6.7 million and 6.2 million shares of common stock , respectively , related to discretionary share repurchases and shares of common stock that employees surrendered to satisfy withholding taxes in connection with the vesting of restricted stock awards . share repurchases in 2010 were limited to shares of common stock that employees surrendered to satisfy withholding taxes in connection with the vesting of restricted stock awards . as of december 31 , 2012 , 14.5 million shares remained on a board-approved share repurchase authorization . as of december 31 , 2012 , there were no shares available on a separate board-approved share repurchase authorization that is in place to offset option exercises and restricted stock grants . the company 's total outstanding debt consisted of the following as of december 31 , 2012 , 2011 and 2010 ( in thousands ) : replace_table_token_28_th in order to access the debt capital markets , the company relies on credit rating agencies to assign short-term and long-term credit ratings . generally , lower credit ratings result in higher borrowing costs and reduced access to debt capital markets . 43 a credit rating agency may change or withdraw the company 's ratings based on its assessment of the company 's current and future ability to meet interest and principal repayment obligations .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```cash outflows from share repurchases were $ 311.6 million , $ 224.5 million and $ 1.7 million for 2012 , 2011 and 2010 , respectively . share repurchases during 2012 and 2011 included 6.7 million and 6.2 million shares of common stock , respectively , related to discretionary share repurchases and shares of common stock that employees surrendered to satisfy withholding taxes in connection with the vesting of restricted stock awards . share repurchases in 2010 were limited to shares of common stock that employees surrendered to satisfy withholding taxes in connection with the vesting of restricted stock awards . as of december 31 , 2012 , 14.5 million shares remained on a board-approved share repurchase authorization . as of december 31 , 2012 , there were no shares available on a separate board-approved share repurchase authorization that is in place to offset option exercises and restricted stock grants . the company 's total outstanding debt consisted of the following as of december 31 , 2012 , 2011 and 2010 ( in thousands ) : replace_table_token_28_th in order to access the debt capital markets , the company relies on credit rating agencies to assign short-term and long-term credit ratings . generally , lower credit ratings result in higher borrowing costs and reduced access to debt capital markets . 43 a credit rating agency may change or withdraw the company 's ratings based on its assessment of the company 's current and future ability to meet interest and principal repayment obligations .
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 Suspicious Activity Report : 25 outlook ( 1 ) on january 29 , 2013 the company announced the following expectations for 2013. the company expects to ship 259,000 to 264,000 harley-davidson motorcycles during 2013 , with 71,000 to 76,000 harley-davidson motorcycles expected to ship in the first quarter of 2013 . the 2013 shipment estimates take several factors into consideration , including new model-year 2013 and 2014 products , the continued success of outreach efforts in the u.s. , the improved product availability in the u.s. , continued expansion of the international distribution network and the strong appeal of the harley-davidson brand . at the same time , the company remains cautious on the world economies , in particular in the u.s. and europe . shipment expectations for the first quarter of 2013 reflect an increase of approximately 10 % to 18 % compared to the first quarter of 2012. this increase is expected to be supported by the new surge manufacturing capability launched at the york , pennsylvania ( york ) facility at the start of 2013. the surge manufacturing capabilities at york will rely on a new seasonal workforce and will be supported by similar efforts at the company 's wisconsin manufacturing facilities that supply york . the surge manufacturing capability is expected to enable the company to increase manufacturing capacity in the first half of 2013 to more closely match retail demand . as a result , u.s. retail inventory is expected to increase by the end of the first quarter as dealers replenish inventory to prepare for the 2013 selling season . the company expects to implement surge manufacturing capabilities at its kansas city , missouri ( kansas city ) facility in 2014. consequently , the company expects u.s. retail inventory to be slightly lower on a year over year basis at the end of 2013 as dealers more closely align inventory with the seasonal low point for retail sales in advance of the expected surge manufacturing capability at the kansas city facility . in addition , the company expects full year 2013 gross margin to be between 35.25 % and 36.25 % . in 2013 gross margin is expected to be positively impacted by approximately $ 25 million in incremental restructuring savings , approximately $ 16 million less in temporary inefficiencies , a lower fixed cost per unit on higher production and higher pricing . to a lesser extent , gross margin is also expected to be favorably impacted by changes in product mix . however , these positive benefits are expected to be offset by unfavorable currency impacts due in part to less favorable hedge positions , higher pension expense and pressure on material costs . the company believes operating income from financial services in 2013 will be modestly lower than 2012 as the business benefited from $ 17 million in credit loss allowance releases which may not repeat in 2013. in addition , the company expects changing consumer behavior , hdfs ' funding of additional prudently structured loans in the near-prime and sub-prime segments and lower recoveries resulting from lower charge-offs in prior periods to result in modestly higher credit losses in 2013. the company 's capital expenditure estimates for 2013 are between $ 200 million and $ 220 million . the company anticipates it will have the ability to fund all capital expenditures in 2013 with cash flows generated by operations . the company also announced on january 29 , 2013 that it expects the full year 2013 effective income tax rate to be approximately 34.8 % for continuing operations which includes the impact of the reinstatement of the federal research and development tax credit with the enactment of the american taxpayer relief act of 2012. this guidance excludes the effect of any potential future adjustments such as changes in tax legislation or audit settlements which are recorded as discrete items in the period in which they are settled . restructuring activities ( 1 ) 2011 restructuring plans in december 2011 , the company made a decision to cease operations at new castalloy , its australian subsidiary and producer of cast motorcycle wheels and wheel hubs , and source those components through other existing suppliers . the company expects the transition of supply from new castalloy to be complete in 2013. the decision to close new castalloy comes as part of the company 's overall long term strategy to develop world-class manufacturing capability throughout the company by restructuring and consolidating operations for greater competitiveness , efficiency and flexibility . in connection with the 2011 new castalloy restructuring plan , the company will reduce its workforce by approximately 200 employees by the end of 2013. in february 2011 , the company 's unionized employees at its facility in kansas city , missouri ratified a new seven-year labor agreement . the new agreement took effect on august 1 , 2011. the new contract is similar to the labor agreements ratified 26 at the company 's wisconsin facilities in september 2010 and its york facility in december 2009 , and allows for similar flexibility , increased production efficiency and the addition of a flexible workforce component . the 2011 kansas city restructuring plan results in approximately 145 fewer full-time hourly unionized employees in its kansas city facility than would be required under the previous contract . 2010 restructuring plan in september 2010 , the company 's unionized employees in wisconsin ratified three separate new seven-year labor agreements which took effect in april 2012 when the prior contracts expired . the new contracts are similar to the labor agreement ratified at york in december 2009 and allow for similar flexibility , increased production efficiency and the addition of a flexible workforce component . the 2010 restructuring plan results in approximately 250 fewer full-time hourly unionized employees in its milwaukee-area facilities than would be required under the previous contract and approximately 75 fewer full-time hourly unionized employees in its tomahawk facility than would be required under the previous contract . story_separator_special_tag 34 motorcycle unit shipments the following table includes wholesale motorcycle unit shipments for the motorcycles segment : replace_table_token_20_th * custom motorcycle units , as used in this table , include dyna , softail , v-rod and cvo models . during 2011 , wholesale shipments of harley-davidson motorcycles were up 10.7 % compared to the prior year . temporary production constraints resulting from restructuring efforts at the company 's york facility that impacted its production for 2011 eased during the fourth quarter of 2011 , allowing a slightly higher mix of touring motorcycles compared to the prior year . sportster shipment mix was also higher than in 2010 and near the high end of the historical range of 18 % to 22 % due to strong retail demand for sportster models . segment results the following table includes the condensed statement of operations for the motorcycles segment ( in thousands ) : replace_table_token_21_th 35 the following table includes the estimated impact of the significant factors affecting the comparability of net revenue , cost of goods sold and gross profit from 2010 to 2011 ( in millions ) : replace_table_token_22_th the following factors affected the comparability of net revenue , cost of goods sold and gross profit from 2010 to 2011 : volume increases were driven by the 10.7 % increase in wholesale shipments of harley-davidson motorcycle units as well as higher sales volumes for parts & accessories and general merchandise . on average , wholesale prices on the company 's 2012 model year motorcycles are higher than the prior model year resulting in the favorable impact on revenue and gross profit during the period . foreign currency exchange rates during 2011 relative to 2010 resulted in a positive impact on net revenue . gains and losses associated with the revaluation of foreign-denominated assets and liabilities and foreign currency hedging ( included in cost of goods sold ) were unfavorable when compared to 2010 which offset the majority of the positive impact of currency included in net revenue . shipment mix changes positively impacted net revenue and resulted primarily from product mix changes both between and within the company 's motorcycle families . however , the impact of these mix changes on cost of goods sold mostly offset the benefits included in revenue . raw material prices were higher in 2011 relative to 2010 due to increased metals and fuel costs . manufacturing costs were favorably impacted by savings related to restructuring and continuous improvement initiatives , partially offset by temporary inefficiencies associated with the company 's restructuring and transformation at its york facility . during 2011 , the company experienced $ 32 million in temporary inefficiencies compared to $ 9 million in 2010. the increase in selling , administrative and engineering expense was primarily due to increased spending on growth initiatives and higher recall expenses offset by savings realized from the company 's restructuring efforts and continuous improvement initiatives . in addition , during 2010 the company incurred approximately $ 15 million of non-recurring costs in connection with the company 's efforts to expand its presence in brazil . restructuring expense was lower in 2011 than in 2010. for further information regarding the company 's previously announced restructuring activities , refer to note 4 of notes to condensed consolidated financial statements . financial services segment segment results the following table includes the condensed statements of operations for the financial services segment ( in thousands ) : 36 replace_table_token_23_th interest income decreased during 2011 due to lower average retail and wholesale finance receivables outstanding . interest expense benefited from lower debt levels related to lower average retail and wholesale finance receivables outstanding and a more favorable cost of funds , partially offset by a $ 9.6 million loss on the extinguishment of debt . the provision for credit losses related to retail motorcycle and wholesale receivables decreased by $ 70.1 million and $ 7.1 million , respectively , in 2011 compared to 2010. the decrease in the provision for retail motorcycle credit losses was primarily driven by favorable finance receivable credit loss performance . the decrease in provision for wholesale credit losses was primarily due to favorable finance receivable performance . annual losses on hdfs ' retail motorcycle loans were 1.20 % during 2011 compared to 2.11 % in 2010. the decrease in credit losses from 2010 was due to a lower frequency of loss and a modest improvement in the recovery values of repossessed motorcycles . the 30-day delinquency rate for retail motorcycle loans at december 31 , 2011 decreased to 3.85 % from 5.07 % at december 31 , 2010. changes in the allowance for credit losses on finance receivables were as follows ( in thousands ) : replace_table_token_24_th at december 31 , 2011 , the allowance for credit losses on finance receivables was $ 116.1 million for retail receivables and $ 9.3 million for wholesale receivables . at december 31 , 2010 , the allowance for credit losses on finance receivables was $ 157.8 million for retail receivables and $ 15.8 million for wholesale receivables . as part of the january 1 , 2010 adoption of the new accounting guidance within accounting standards codification ( asc ) topic 810 “ consolidations ” and asc topic 860 “ transfers and servicing ” , the company consolidated an initial allowance for credit losses of $ 49.4 million related to the previously unconsolidated securitized finance receivables through an adjustment to retained earnings . subsequent changes in the provision for credit losses are included in the statement of operations . hdfs ' periodic evaluation of the adequacy of the allowance for credit losses on finance receivables is generally based on hdfs ' past loan loss experience , known and inherent risks in the portfolio , current economic conditions and the estimated value of any underlying collateral . please refer to note 6 of notes to consolidated financial statements for further discussion regarding the company 's allowance for credit losses on finance receivables .

