international revenue includes all revenue derived from sales to customers outside the united states . at december 31 , 2012 , we employed approximately 2,400 employees worldwide , of which 1,130 employees are based in the americas , 170 employees in emea , and 1,100 employees in apac ( including india ) . we have offices in australia , china , france , india , japan , the netherlands , singapore , and the united kingdom , as well as representatives in mexico and reseller partnerships in latin america , eastern europe , the middle east , south africa , and asia . global economic trends and industry factors global macro economic trends , technology spending , and supply chain management market growth are important barometers for our business . in 2012 , approximately 72 % of our total revenue was generated in the united states , 12 % in emea , and the balance in apac , canada , and latin america . in addition , gartner inc. , an information technology research and advisory company , estimates that nearly 80 % of every supply chain software solutions dollar invested is spent in the united states ( 50 % ) and western europe ( 28 % ) ; consequently , the health of the u.s. and the western european economies has a meaningful impact on our financial results . 24 we sell technology-based solutions with total pricing , including software and services , in many cases exceeding $ 1.0 million . our software often is a part of our customers ' and prospects ' much larger capital commitment associated with facilities expansion and business improvement . we believe that , given the lingering uncertainty in the global macro environment , the current sales cycles for large license sales of $ 1.0 million or greater in our target markets have been extended . the current business climate within the united states and geographic regions in which we operate continues to affect customers ' and prospects ' decisions regarding timing of strategic capital expenditures . delays with respect to such decisions can have a material adverse impact on our business , and may further intensify competition in our already highly competitive markets . in january 2013 , the international monetary fund ( imf ) provided a world economic outlook ( weo ) update lowering its previous 2013 world economic growth forecast from october 2012 by 10 basis points projecting 3.5 percent growth in 2013 versus 3.2 percent growth in 2012. the weo noted that europe and japan are in recession , and the united states continues to struggle with fiscal policy , including the debt ceiling , tax policy , and entitlement programs . the update stated that  [ g ] lobal growth is projected to increase during 2013 , as the factors underlying soft global activity are expected to subside . however , this upturn is projected to be more gradual than in the october 2012 weo projections. further the update stated that  [ g ] lobal financial conditions improved further in the fourth quarter of 2012. however , a broad set of indicators for global industrial production and trade suggests that global growth did not strengthen further. the weo projected that advanced economies , which represent our primary revenue markets , would grow at about 1.4 percent in 2013 and 2.2 percent in 2014 , while the emerging and developing economies would continue to grow at about 5.5 percent in 2013 and 5.9 percent in 2014. during 2012 and 2011 , the overall trend has been an increase in large license sales for the company , with recognized $ 1.0 million or larger software license sales totaling twelve and thirteen for 2012 and 2011 , respectively , up from nine in 2010. however , the number of large license sales has been inconsistent from quarter to quarter , reflecting what we believe to be ongoing macroeconomic uncertainty in the united states and western europe . while we are encouraged by our 2012 and 2011 results , we , along with many of our customers , still remain cautious regarding the pace of global economic recovery . with global gdp growth continuing to be well below pre-2008 levels , we believe global economic volatility likely will continue to shape customers ' and prospects ' buying decisions , making it more difficult to forecast sales cycles for our products and the timing of large software license sales . revenue license revenue : license revenue , a leading indicator of our business , is primarily derived from software license fees that customers pay for supply chain solutions . in 2012 , license revenue totaled $ 61.5 million , or 16 % of total revenue , with gross margins of 87.3 % . for the year ended december 31 , 2012 , americas , emea , and apac recognized $ 50.0 million , $ 9.6 million , and $ 1.9 million in license revenue , respectively . our typical license revenue percentage mix of new to existing customers historically has approximated 50/50 . however , for the year ended december 31 , 2012 , the majority of license revenue was generated from existing customers , largely influenced by two large deals signed during the third quarter ended september 30 , 2012 , resulting in the percentage mix of new to existing customers of approximately 30/70 . we believe our current mix of new customer to existing customer license sales will fluctuate with continuing global macroeconomic uncertainty ; however , the mix should return to historically normal levels in improved global economic conditions . license revenue growth is influenced by the strength of general economic and business conditions and the competitive position of our software products . story_separator_special_tag 28 in accordance with the other presentation matters within the revenue recognition topic of the financial accounting standards board 's ( fasb ) accounting standards codification , the company recognizes amounts associated with reimbursements from customers for out-of-pocket expenses as revenue . such amounts have been included in hardware and other revenue in the consolidated statements of income . the total amount of expense reimbursement recorded to revenue was $ 12.6 million , $ 10.4 million , and $ 9.0 million for 2012 , 2011 , and 2010 , respectively . allowance for doubtful accounts we continuously monitor collections and payments from our customers and maintain an allowance for doubtful accounts based upon our historical experience and any specific customer collection issues that we have identified . additions to the allowance for doubtful accounts generally represent a sales allowance on services revenue , which are recorded to operations as a reduction to services revenue . while such losses have historically been within our expectations and the provisions established , we can not guarantee that we will continue to experience the same loss rates that we have in the past . valuation of goodwill in accordance with the intangiblesgoodwill and other topic of the fasb accounting standards codification , we do not amortize goodwill and other intangible assets with indefinite lives . our goodwill is subject to an annual impairment test , which requires us to estimate the fair value of our business compared to the carrying value . the impairment reviews require an analysis of future projections and assumptions about our operating performance . should such review indicate the assets are impaired , we would record an expense for the impaired assets . annual tests or other future events could cause us to conclude that impairment indicators exist and that our goodwill is impaired . for example , if we had reason to believe that our recorded goodwill had become impaired due to decreases in the fair market value of the underlying business , we would have to record a charge to income for that portion of goodwill that we believed was impaired . any resulting impairment loss could have a material adverse impact on our financial position and results of operations . at december 31 , 2012 , our goodwill balance was $ 62.3 million . accounting for income taxes we provide for the effect of income taxes on our financial position and results of operations in accordance with the income taxes topic of the fasb accounting standards codification . under this accounting pronouncement , income tax expense is recognized for the amount of income taxes payable or refundable for the current year and for the change in net deferred tax assets or liabilities resulting from events that are recorded for financial reporting purposes in a different reporting period than recorded in the tax return . management must make significant assumptions , judgments , and estimates to determine our current provision for income taxes and also our deferred tax assets and liabilities and any valuation allowance to be recorded against our net deferred tax asset . our judgments , assumptions , and estimates relative to the current provision for income tax take into account current tax laws , our interpretation of current tax laws , allowable deductions , projected tax credits , and possible outcomes of current and future audits conducted by foreign and domestic tax authorities . we do not recognize a tax benefit unless we conclude that it is more likely than not that the benefit will be sustained on audit by the taxing authority based solely on the technical merits of the associated tax position . if the recognition threshold is met , we recognize a tax benefit measured at the largest amount of the tax benefit that , in our judgment , is greater than 50 percent likely to be realized . changes in tax law or our interpretation of tax laws and the resolution of current and future tax audits could significantly impact the amounts provided for income taxes in our financial position and results of operations . our assumptions , judgments , and estimates relative to the value of our net deferred tax asset take into account predictions of the amount and category of future taxable income . actual operating results and the underlying amount and category of income in future years could render our current assumptions , judgments , and estimates of recoverable net deferred taxes inaccurate , thus materially impacting our financial position and results of operations . 29 equity-based compensation in january 2012 , in order to simplify equity grant administration , we changed our practice of granting restricted stock in favor of granting restricted stock units , or rsus , which convert to our common stock upon vesting . there is no material difference between the grant of restricted stock and the grant of rsus to either us or the recipients receiving the grants ; however , in contrast to the granting of restricted stock , no stock will actually be issued under the granting of rsus until the units vest . we do not currently grant stock options . in january 2010 our compensation committee approved certain changes to our historical equity incentive grant practices , with the objective to optimize the company 's performance and retention strength while managing program share usage to improve long-term equity overhang . the change eliminated stock option awards in favor of 100 % restricted stock grants , which for the 2011 and 2010 awards contain vesting provisions that are 50 % service-based and 50 % performance-based . the 2011 and 2010 awards have a four year vesting period , with the performance portion tied to their respective year revenue and adjusted earnings per share targets . for our historical stock option grants , we estimated the fair value on the date of grant using the black-scholes option pricing model . we based our estimate of fair value on certain assumptions ,

liquidity and capital resources during 2012 , 2011 , and 2010 , we funded our business through cash generated from operations . as of december 31 , 2012 , our cash and investments totaled $ 103.0 million as compared to $ 99.1 million at december 31 , 2011. our cash flow from operating activities totaled $ 75.3 million , $ 55.8 million , and $ 50.0 million in 2012 , 2011 , and 2010 , respectively . typical factors affecting our cash provided by operating activities include our level of revenue and earnings for the period , the timing and amount of employee bonus payments and income tax payments , and the timing of cash collections from our customers which is our largest source of operating cash flow . cash flow from operating activities for 2012 increased $ 19.4 million compared to 2011 primarily attributable to higher revenue and net earnings combined with lower tax payments in 2012. cash flow from operating activities for 2011 increased $ 5.8 million compared to 2010 primarily attributable to higher revenue and net earnings . days sales outstanding ( dso ) was 60 days , 62 days , and 61 days at december 31 , 2012 , 2011 , and 2010 , respectively , reflects strong collection . 37 our investing activities used cash of approximately $ 7.0 million , $ 4.6 million , and $ 8.9 million in 2012 , 2011 , and 2010 , respectively . the use of cash for investing activities for the year ended december 31 , 2012 was for capital expenditures of approximately $ 7.9 million partially offset by the net maturities of $ 0.9 million in investments . the use of cash for investing activities for the year ended december 31 , 2011 was $ 5.1 million in capital expenditures partially offset by the net maturities of $ 0.5 million in investments . the use of cash for investing activities for the year ended december 31 , 2010 was for capital expenditures of approximately $ 5.9 million and the net purchase of $ 3.0 million in short-term investments .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```liquidity and capital resources during 2012 , 2011 , and 2010 , we funded our business through cash generated from operations . as of december 31 , 2012 , our cash and investments totaled $ 103.0 million as compared to $ 99.1 million at december 31 , 2011. our cash flow from operating activities totaled $ 75.3 million , $ 55.8 million , and $ 50.0 million in 2012 , 2011 , and 2010 , respectively . typical factors affecting our cash provided by operating activities include our level of revenue and earnings for the period , the timing and amount of employee bonus payments and income tax payments , and the timing of cash collections from our customers which is our largest source of operating cash flow . cash flow from operating activities for 2012 increased $ 19.4 million compared to 2011 primarily attributable to higher revenue and net earnings combined with lower tax payments in 2012. cash flow from operating activities for 2011 increased $ 5.8 million compared to 2010 primarily attributable to higher revenue and net earnings . days sales outstanding ( dso ) was 60 days , 62 days , and 61 days at december 31 , 2012 , 2011 , and 2010 , respectively , reflects strong collection . 37 our investing activities used cash of approximately $ 7.0 million , $ 4.6 million , and $ 8.9 million in 2012 , 2011 , and 2010 , respectively . the use of cash for investing activities for the year ended december 31 , 2012 was for capital expenditures of approximately $ 7.9 million partially offset by the net maturities of $ 0.9 million in investments . the use of cash for investing activities for the year ended december 31 , 2011 was $ 5.1 million in capital expenditures partially offset by the net maturities of $ 0.5 million in investments . the use of cash for investing activities for the year ended december 31 , 2010 was for capital expenditures of approximately $ 5.9 million and the net purchase of $ 3.0 million in short-term investments .
```    
 Suspicious Activity Report : international revenue includes all revenue derived from sales to customers outside the united states . at december 31 , 2012 , we employed approximately 2,400 employees worldwide , of which 1,130 employees are based in the americas , 170 employees in emea , and 1,100 employees in apac ( including india ) . we have offices in australia , china , france , india , japan , the netherlands , singapore , and the united kingdom , as well as representatives in mexico and reseller partnerships in latin america , eastern europe , the middle east , south africa , and asia . global economic trends and industry factors global macro economic trends , technology spending , and supply chain management market growth are important barometers for our business . in 2012 , approximately 72 % of our total revenue was generated in the united states , 12 % in emea , and the balance in apac , canada , and latin america . in addition , gartner inc. , an information technology research and advisory company , estimates that nearly 80 % of every supply chain software solutions dollar invested is spent in the united states ( 50 % ) and western europe ( 28 % ) ; consequently , the health of the u.s. and the western european economies has a meaningful impact on our financial results . 24 we sell technology-based solutions with total pricing , including software and services , in many cases exceeding $ 1.0 million . our software often is a part of our customers ' and prospects ' much larger capital commitment associated with facilities expansion and business improvement . we believe that , given the lingering uncertainty in the global macro environment , the current sales cycles for large license sales of $ 1.0 million or greater in our target markets have been extended . the current business climate within the united states and geographic regions in which we operate continues to affect customers ' and prospects ' decisions regarding timing of strategic capital expenditures . delays with respect to such decisions can have a material adverse impact on our business , and may further intensify competition in our already highly competitive markets . in january 2013 , the international monetary fund ( imf ) provided a world economic outlook ( weo ) update lowering its previous 2013 world economic growth forecast from october 2012 by 10 basis points projecting 3.5 percent growth in 2013 versus 3.2 percent growth in 2012. the weo noted that europe and japan are in recession , and the united states continues to struggle with fiscal policy , including the debt ceiling , tax policy , and entitlement programs . the update stated that  [ g ] lobal growth is projected to increase during 2013 , as the factors underlying soft global activity are expected to subside . however , this upturn is projected to be more gradual than in the october 2012 weo projections. further the update stated that  [ g ] lobal financial conditions improved further in the fourth quarter of 2012. however , a broad set of indicators for global industrial production and trade suggests that global growth did not strengthen further. the weo projected that advanced economies , which represent our primary revenue markets , would grow at about 1.4 percent in 2013 and 2.2 percent in 2014 , while the emerging and developing economies would continue to grow at about 5.5 percent in 2013 and 5.9 percent in 2014. during 2012 and 2011 , the overall trend has been an increase in large license sales for the company , with recognized $ 1.0 million or larger software license sales totaling twelve and thirteen for 2012 and 2011 , respectively , up from nine in 2010. however , the number of large license sales has been inconsistent from quarter to quarter , reflecting what we believe to be ongoing macroeconomic uncertainty in the united states and western europe . while we are encouraged by our 2012 and 2011 results , we , along with many of our customers , still remain cautious regarding the pace of global economic recovery . with global gdp growth continuing to be well below pre-2008 levels , we believe global economic volatility likely will continue to shape customers ' and prospects ' buying decisions , making it more difficult to forecast sales cycles for our products and the timing of large software license sales . revenue license revenue : license revenue , a leading indicator of our business , is primarily derived from software license fees that customers pay for supply chain solutions . in 2012 , license revenue totaled $ 61.5 million , or 16 % of total revenue , with gross margins of 87.3 % . for the year ended december 31 , 2012 , americas , emea , and apac recognized $ 50.0 million , $ 9.6 million , and $ 1.9 million in license revenue , respectively . our typical license revenue percentage mix of new to existing customers historically has approximated 50/50 . however , for the year ended december 31 , 2012 , the majority of license revenue was generated from existing customers , largely influenced by two large deals signed during the third quarter ended september 30 , 2012 , resulting in the percentage mix of new to existing customers of approximately 30/70 . we believe our current mix of new customer to existing customer license sales will fluctuate with continuing global macroeconomic uncertainty ; however , the mix should return to historically normal levels in improved global economic conditions . license revenue growth is influenced by the strength of general economic and business conditions and the competitive position of our software products . story_separator_special_tag 28 in accordance with the other presentation matters within the revenue recognition topic of the financial accounting standards board 's ( fasb ) accounting standards codification , the company recognizes amounts associated with reimbursements from customers for out-of-pocket expenses as revenue . such amounts have been included in hardware and other revenue in the consolidated statements of income . the total amount of expense reimbursement recorded to revenue was $ 12.6 million , $ 10.4 million , and $ 9.0 million for 2012 , 2011 , and 2010 , respectively . allowance for doubtful accounts we continuously monitor collections and payments from our customers and maintain an allowance for doubtful accounts based upon our historical experience and any specific customer collection issues that we have identified . additions to the allowance for doubtful accounts generally represent a sales allowance on services revenue , which are recorded to operations as a reduction to services revenue . while such losses have historically been within our expectations and the provisions established , we can not guarantee that we will continue to experience the same loss rates that we have in the past . valuation of goodwill in accordance with the intangiblesgoodwill and other topic of the fasb accounting standards codification , we do not amortize goodwill and other intangible assets with indefinite lives . our goodwill is subject to an annual impairment test , which requires us to estimate the fair value of our business compared to the carrying value . the impairment reviews require an analysis of future projections and assumptions about our operating performance . should such review indicate the assets are impaired , we would record an expense for the impaired assets . annual tests or other future events could cause us to conclude that impairment indicators exist and that our goodwill is impaired . for example , if we had reason to believe that our recorded goodwill had become impaired due to decreases in the fair market value of the underlying business , we would have to record a charge to income for that portion of goodwill that we believed was impaired . any resulting impairment loss could have a material adverse impact on our financial position and results of operations . at december 31 , 2012 , our goodwill balance was $ 62.3 million . accounting for income taxes we provide for the effect of income taxes on our financial position and results of operations in accordance with the income taxes topic of the fasb accounting standards codification . under this accounting pronouncement , income tax expense is recognized for the amount of income taxes payable or refundable for the current year and for the change in net deferred tax assets or liabilities resulting from events that are recorded for financial reporting purposes in a different reporting period than recorded in the tax return . management must make significant assumptions , judgments , and estimates to determine our current provision for income taxes and also our deferred tax assets and liabilities and any valuation allowance to be recorded against our net deferred tax asset . our judgments , assumptions , and estimates relative to the current provision for income tax take into account current tax laws , our interpretation of current tax laws , allowable deductions , projected tax credits , and possible outcomes of current and future audits conducted by foreign and domestic tax authorities . we do not recognize a tax benefit unless we conclude that it is more likely than not that the benefit will be sustained on audit by the taxing authority based solely on the technical merits of the associated tax position . if the recognition threshold is met , we recognize a tax benefit measured at the largest amount of the tax benefit that , in our judgment , is greater than 50 percent likely to be realized . changes in tax law or our interpretation of tax laws and the resolution of current and future tax audits could significantly impact the amounts provided for income taxes in our financial position and results of operations . our assumptions , judgments , and estimates relative to the value of our net deferred tax asset take into account predictions of the amount and category of future taxable income . actual operating results and the underlying amount and category of income in future years could render our current assumptions , judgments , and estimates of recoverable net deferred taxes inaccurate , thus materially impacting our financial position and results of operations . 29 equity-based compensation in january 2012 , in order to simplify equity grant administration , we changed our practice of granting restricted stock in favor of granting restricted stock units , or rsus , which convert to our common stock upon vesting . there is no material difference between the grant of restricted stock and the grant of rsus to either us or the recipients receiving the grants ; however , in contrast to the granting of restricted stock , no stock will actually be issued under the granting of rsus until the units vest . we do not currently grant stock options . in january 2010 our compensation committee approved certain changes to our historical equity incentive grant practices , with the objective to optimize the company 's performance and retention strength while managing program share usage to improve long-term equity overhang . the change eliminated stock option awards in favor of 100 % restricted stock grants , which for the 2011 and 2010 awards contain vesting provisions that are 50 % service-based and 50 % performance-based . the 2011 and 2010 awards have a four year vesting period , with the performance portion tied to their respective year revenue and adjusted earnings per share targets . for our historical stock option grants , we estimated the fair value on the date of grant using the black-scholes option pricing model . we based our estimate of fair value on certain assumptions ,

