net income was also impacted by a $ 2.1 million and $ 1.6 million increase in interest expense and income tax expense , respectively . total revenues increased to $ 610.2 million in fiscal 2015 , a $ 10.9 million , or 1.8 % , increase over the $ 599.3 million in fiscal 2014 . revenues from the 1,179 branches open throughout both fiscal years increased by 0.8 % . at march 31 , 2015 , the company had 1,320 branches in operation , an increase of 49 branches from march 31 , 2014 . interest and fee income during fiscal 2015 increased by $ 0.5 million , or 0.1 % , over fiscal 2014 . this increase resulted from an increase of $ 19.8 million , or 2.4 % , in average net loans receivable between the two fiscal years . the revenue increase was partially offset by a reduction in loan volume in the year , which resulted from the implementation of a system change that ensured customers were not encouraged to refinance existing loans where the proceeds from the transaction were less than 10 % of the loan being refinanced . the increase was also partially offset by a shift in the portfolio mix to larger loans and an increase in the amount of accounts 60 days or more past due , which are no longer accruing revenue . the percentage of loans outstanding that represent larger loans has increased from 39.2 % at march 31 , 2014 to 40.5 % at march 31 , 2015. insurance commissions and other income increased by $ 10.4 million , or 13.8 % , over the two fiscal years . insurance commissions decreased by $ 2.6 million , or 5.1 % , when comparing the two fiscal periods due to the decrease in loan volume mentioned above . other income increased by $ 13.0 million , or 51.8 % , when comparing the two fiscal periods . this increase resulted primarily from the sale of approximately $ 16.0 million of charged off accounts , partially offset by a decrease in the sales of world class buying club ( `` wcbc `` ) of $ 1.4 million , a decrease in the sales of motor club of $ 915,000 , and decreased revenue from paradata of $ 309,000. as disclosed in our second quarter , the company has decided to wind down the wcbc product . as of march 31 , 2015 , the company is no longer financing the purchase of products through the program . the company will continue to service all outstanding retail installment sales contracts . the wcbc product contributed $ 2.4 million to other income during the year and $ 3.9 million for the year ended march 31 , 2014. the wcbc loans contributed $ 2.0 million to interest and fees and resulted in net charge-offs of $ 3.2 million for the year ended march 31 , 2015 and $ 2.3 million and $ 4.1 million , respectively , for the year ended march 31 , 2014. the provision for loan losses during fiscal 2015 decreased by $ 7.7 million , or 6.1 % , from the previous year . this decrease resulted from a decrease in the amount of loans charged off and a decrease in the general reserve associated with slower growth during the current fiscal year partially offset by an increase in accounts 90 days or more past due . net charge-offs for fiscal 2015 amounted to $ 110.6 million , a 10.1 % decrease over the $ 123.0 million charged off during fiscal 2014 . accounts that were 60 days or more past due were 4.3 % and 3.0 % on a recency basis , and were 7.0 % and 5.3 % on a contractual basis at march 31 , 2015 and march 31 , 2014 . the increase in accounts contractually delinquent was primarily due to the change in branch level incentives discussed in the second quarter . when excluding the impact of payroll deduct loans in mexico , the accounts contractually delinquent 60 days or more past due were 6.1 % at march 31 , 2015. during the current fiscal year , the company has also had a decrease in year-over-year loan loss ratios . net charge-offs as a percentage of average net loans decreased from 14.7 % during fiscal 2014 to 12.9 % during fiscal 2015 . the net charge-off ratio benefited from the change in branch level incentives mentioned above . we estimate the net charge-off ratio would have been approximately 14.1 % for the year excluding the impact of the change . the prior year charge-off ratio of 14.7 % and the estimated current year charge-off ratio of 14.1 % are in line with historical levels . from fiscal 2002 to fiscal 2006 , the charge-offs as a percent of average loans ranged from 14.6 % to 14.8 % . in fiscal 2007 the company experienced a temporary decline to 13.3 % , which was attributed to a change in the bankruptcy law but returned to 14.5 % in fiscal 2008. in fiscal 2009 the ratio increased to 16.7 % , the highest in the company 's history as a result of the difficult economic environment and higher energy costs that our customers faced . the ratio steadily declined from 15.5 % in fiscal 2010 to 13.9 % in fiscal 2013. general and administrative expenses during fiscal 2015 increased by $ 10.8 million , or 3.8 % , over the previous fiscal year . of the total increase , approximately $ 5.0 million related to personnel expense , the majority of which was attributable to the year-over-year increase in our branch network , normal merit increases to employees , increased health insurance costs , and incentive costs . story_separator_special_tag for additional discussion concerning the allowance for loan losses , see “ credit quality ” below . share-based compensation the company measures compensation cost for share-based awards at fair value and recognizes compensation over the service period for awards expected to vest . the fair value of restricted stock is based on the number of shares granted and the quoted price of our common stock at the time of grant , and the fair value of stock options is determined using the black-scholes valuation model . the black-scholes model requires the input of highly subjective assumptions , including expected volatility , risk-free interest rate and expected life , changes to which can materially affect the fair value estimate . in addition , the estimation of share-based awards that will ultimately vest requires judgment , and to the extent actual results or updated estimates differ from our current estimates , such amounts will be recorded as a cumulative adjustment in the period that the estimates are revised . the company considers many factors when estimating expected forfeitures , including types of awards , employee class , and historical experience . actual results , and future changes in estimates , may differ substantially from our current estimates . income taxes management uses certain assumptions and estimates in determining income taxes payable or refundable , deferred income tax liabilities and assets for events recognized differently in its financial statements and income tax returns , and income tax expense . determining these amounts requires analysis of certain transactions and interpretation of tax laws and regulations . management exercises considerable judgment in evaluating the amount and timing of recognition of the resulting income tax liabilities and assets . these judgments and estimates are re-evaluated on a periodic basis as regulatory and business factors change . no assurance can be given that either the tax returns submitted by management or the income tax reported on the consolidated financial statements will not be adjusted by either adverse rulings by the u.s. tax court , changes in the tax code , or assessments made by the internal revenue service state , or foreign taxing authorities . the company is subject to potential adverse adjustments , including but not limited to : an increase in the statutory federal or state income tax rates , the permanent non-deductibility of amounts currently considered deductible either now or in future periods , and the dependency on the generation of future taxable income in order to ultimately realize deferred income tax assets . under fasb asc 740 , the company includes the current and deferred tax impact of its tax positions in the financial statements when it is more likely than not ( likelihood of greater than 50 % ) that such positions will be sustained by taxing authorities , with full knowledge of relevant information , based on the technical merits of the tax position . while the company supports its tax positions by unambiguous tax law , prior experience with the taxing authority , and analysis that considers all relevant facts , circumstances and regulations , management must still rely on assumptions and estimates to determine the overall likelihood of success and proper quantification of a given tax position . credit quality the company 's delinquency and net charge-off ratios reflect , among other factors , changes in the mix of loans in the portfolio , the quality of receivables , the success of collection efforts , bankruptcy trends and general economic conditions . delinquency is computed on the basis of the date of the last full contractual payment on a loan ( known as the recency method ) and on the basis of the amount past due in accordance with original payment terms of a loan ( known as the contractual method ) . upon refinancings , the contractual delinquency of a loan is measured based upon the terms of the new agreement , and is not impacted by the refinanced loan 's classification as a new loan or modification of the existing loan . management closely monitors portfolio delinquency using both methods to measure the quality of the company 's loan portfolio and the probability of credit losses . the following table classifies the gross loans receivable of the company that were delinquent on a contractual basis for at least 61 days at march 31 , 2015 , 2014 , and 2013 : replace_table_token_9_th when excluding the impact of payroll deduct loans in mexico , the accounts contractually delinquent 60 days or more were 6.1 % at march 31 , 2015 . our payroll deduct loans in mexico are installment loans to union members where we have an agreement with the union to deduct the loan payment from the member 's payroll and remit it on the members behalf to the company . the additional administrative process , which is unique to the payroll deduct product , often results in a higher level of contractual delinquencies . however , the historical net charge-offs to average net loans are lower than the overall company ratio . the payroll deduct loans have increased from 37.9 % of our mexican portfolio at march 31 , 2014 to 44.8 % at march 31 , 2015 . in fiscal 2015 approximately 83.1 % of the company 's loans were generated through refinancings of outstanding loans and the origination of new loans to previous customers . a refinancing represents a new loan transaction with a present customer in which a portion of the new loan proceeds is used to repay the balance of an existing loan and the remaining portion is advanced to the customer . for fiscal 2015 , 2014 , and 2013 , the percentages of the company 's loan originations that were refinancings of existing loans were 71.5 % , 73.5 % , and 75.3 % , respectively . the company 's refinancing policies , while limited by state regulations , in all cases consider the customer 's payment history and require

liquidity and capital resources the company has financed and continues to finance its operations , acquisitions , and branch expansion through a combination of cash flows from operations and borrowings from its institutional lenders . the company has generally applied its cash flows from operations to fund its increasing loan volume , fund acquisitions , repay long-term indebtedness , and repurchase its common stock . as the company 's gross loans receivable increased from $ 770.3 million at march 31 , 2010 to $ 1.1 billion at march 31 , 2015 , net cash provided by operating activities for fiscal years 2015 , 2014 and 2013 was $ 241.9 million , $ 246.0 million and $ 232.0 million , respectively . the company 's primary ongoing cash requirements relate to the funding of new branches and acquisitions , the overall growth of loans outstanding , the repayment of long-term indebtedness and the repurchase of its common stock . as of march 31 , 2015 , approximately 18.1 million shares have been repurchased since 1996 for an aggregate purchase price of approximately $ 849.2 million . during fiscal 2015 the company repurchased 1.4 million shares for $ 115.3 million . on march 10 , 2015 , the board of directors authorized the company to repurchase up to $ 25.0 million of the company 's common stock .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```liquidity and capital resources the company has financed and continues to finance its operations , acquisitions , and branch expansion through a combination of cash flows from operations and borrowings from its institutional lenders . the company has generally applied its cash flows from operations to fund its increasing loan volume , fund acquisitions , repay long-term indebtedness , and repurchase its common stock . as the company 's gross loans receivable increased from $ 770.3 million at march 31 , 2010 to $ 1.1 billion at march 31 , 2015 , net cash provided by operating activities for fiscal years 2015 , 2014 and 2013 was $ 241.9 million , $ 246.0 million and $ 232.0 million , respectively . the company 's primary ongoing cash requirements relate to the funding of new branches and acquisitions , the overall growth of loans outstanding , the repayment of long-term indebtedness and the repurchase of its common stock . as of march 31 , 2015 , approximately 18.1 million shares have been repurchased since 1996 for an aggregate purchase price of approximately $ 849.2 million . during fiscal 2015 the company repurchased 1.4 million shares for $ 115.3 million . on march 10 , 2015 , the board of directors authorized the company to repurchase up to $ 25.0 million of the company 's common stock .
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 Suspicious Activity Report : net income was also impacted by a $ 2.1 million and $ 1.6 million increase in interest expense and income tax expense , respectively . total revenues increased to $ 610.2 million in fiscal 2015 , a $ 10.9 million , or 1.8 % , increase over the $ 599.3 million in fiscal 2014 . revenues from the 1,179 branches open throughout both fiscal years increased by 0.8 % . at march 31 , 2015 , the company had 1,320 branches in operation , an increase of 49 branches from march 31 , 2014 . interest and fee income during fiscal 2015 increased by $ 0.5 million , or 0.1 % , over fiscal 2014 . this increase resulted from an increase of $ 19.8 million , or 2.4 % , in average net loans receivable between the two fiscal years . the revenue increase was partially offset by a reduction in loan volume in the year , which resulted from the implementation of a system change that ensured customers were not encouraged to refinance existing loans where the proceeds from the transaction were less than 10 % of the loan being refinanced . the increase was also partially offset by a shift in the portfolio mix to larger loans and an increase in the amount of accounts 60 days or more past due , which are no longer accruing revenue . the percentage of loans outstanding that represent larger loans has increased from 39.2 % at march 31 , 2014 to 40.5 % at march 31 , 2015. insurance commissions and other income increased by $ 10.4 million , or 13.8 % , over the two fiscal years . insurance commissions decreased by $ 2.6 million , or 5.1 % , when comparing the two fiscal periods due to the decrease in loan volume mentioned above . other income increased by $ 13.0 million , or 51.8 % , when comparing the two fiscal periods . this increase resulted primarily from the sale of approximately $ 16.0 million of charged off accounts , partially offset by a decrease in the sales of world class buying club ( `` wcbc `` ) of $ 1.4 million , a decrease in the sales of motor club of $ 915,000 , and decreased revenue from paradata of $ 309,000. as disclosed in our second quarter , the company has decided to wind down the wcbc product . as of march 31 , 2015 , the company is no longer financing the purchase of products through the program . the company will continue to service all outstanding retail installment sales contracts . the wcbc product contributed $ 2.4 million to other income during the year and $ 3.9 million for the year ended march 31 , 2014. the wcbc loans contributed $ 2.0 million to interest and fees and resulted in net charge-offs of $ 3.2 million for the year ended march 31 , 2015 and $ 2.3 million and $ 4.1 million , respectively , for the year ended march 31 , 2014. the provision for loan losses during fiscal 2015 decreased by $ 7.7 million , or 6.1 % , from the previous year . this decrease resulted from a decrease in the amount of loans charged off and a decrease in the general reserve associated with slower growth during the current fiscal year partially offset by an increase in accounts 90 days or more past due . net charge-offs for fiscal 2015 amounted to $ 110.6 million , a 10.1 % decrease over the $ 123.0 million charged off during fiscal 2014 . accounts that were 60 days or more past due were 4.3 % and 3.0 % on a recency basis , and were 7.0 % and 5.3 % on a contractual basis at march 31 , 2015 and march 31 , 2014 . the increase in accounts contractually delinquent was primarily due to the change in branch level incentives discussed in the second quarter . when excluding the impact of payroll deduct loans in mexico , the accounts contractually delinquent 60 days or more past due were 6.1 % at march 31 , 2015. during the current fiscal year , the company has also had a decrease in year-over-year loan loss ratios . net charge-offs as a percentage of average net loans decreased from 14.7 % during fiscal 2014 to 12.9 % during fiscal 2015 . the net charge-off ratio benefited from the change in branch level incentives mentioned above . we estimate the net charge-off ratio would have been approximately 14.1 % for the year excluding the impact of the change . the prior year charge-off ratio of 14.7 % and the estimated current year charge-off ratio of 14.1 % are in line with historical levels . from fiscal 2002 to fiscal 2006 , the charge-offs as a percent of average loans ranged from 14.6 % to 14.8 % . in fiscal 2007 the company experienced a temporary decline to 13.3 % , which was attributed to a change in the bankruptcy law but returned to 14.5 % in fiscal 2008. in fiscal 2009 the ratio increased to 16.7 % , the highest in the company 's history as a result of the difficult economic environment and higher energy costs that our customers faced . the ratio steadily declined from 15.5 % in fiscal 2010 to 13.9 % in fiscal 2013. general and administrative expenses during fiscal 2015 increased by $ 10.8 million , or 3.8 % , over the previous fiscal year . of the total increase , approximately $ 5.0 million related to personnel expense , the majority of which was attributable to the year-over-year increase in our branch network , normal merit increases to employees , increased health insurance costs , and incentive costs . story_separator_special_tag for additional discussion concerning the allowance for loan losses , see “ credit quality ” below . share-based compensation the company measures compensation cost for share-based awards at fair value and recognizes compensation over the service period for awards expected to vest . the fair value of restricted stock is based on the number of shares granted and the quoted price of our common stock at the time of grant , and the fair value of stock options is determined using the black-scholes valuation model . the black-scholes model requires the input of highly subjective assumptions , including expected volatility , risk-free interest rate and expected life , changes to which can materially affect the fair value estimate . in addition , the estimation of share-based awards that will ultimately vest requires judgment , and to the extent actual results or updated estimates differ from our current estimates , such amounts will be recorded as a cumulative adjustment in the period that the estimates are revised . the company considers many factors when estimating expected forfeitures , including types of awards , employee class , and historical experience . actual results , and future changes in estimates , may differ substantially from our current estimates . income taxes management uses certain assumptions and estimates in determining income taxes payable or refundable , deferred income tax liabilities and assets for events recognized differently in its financial statements and income tax returns , and income tax expense . determining these amounts requires analysis of certain transactions and interpretation of tax laws and regulations . management exercises considerable judgment in evaluating the amount and timing of recognition of the resulting income tax liabilities and assets . these judgments and estimates are re-evaluated on a periodic basis as regulatory and business factors change . no assurance can be given that either the tax returns submitted by management or the income tax reported on the consolidated financial statements will not be adjusted by either adverse rulings by the u.s. tax court , changes in the tax code , or assessments made by the internal revenue service state , or foreign taxing authorities . the company is subject to potential adverse adjustments , including but not limited to : an increase in the statutory federal or state income tax rates , the permanent non-deductibility of amounts currently considered deductible either now or in future periods , and the dependency on the generation of future taxable income in order to ultimately realize deferred income tax assets . under fasb asc 740 , the company includes the current and deferred tax impact of its tax positions in the financial statements when it is more likely than not ( likelihood of greater than 50 % ) that such positions will be sustained by taxing authorities , with full knowledge of relevant information , based on the technical merits of the tax position . while the company supports its tax positions by unambiguous tax law , prior experience with the taxing authority , and analysis that considers all relevant facts , circumstances and regulations , management must still rely on assumptions and estimates to determine the overall likelihood of success and proper quantification of a given tax position . credit quality the company 's delinquency and net charge-off ratios reflect , among other factors , changes in the mix of loans in the portfolio , the quality of receivables , the success of collection efforts , bankruptcy trends and general economic conditions . delinquency is computed on the basis of the date of the last full contractual payment on a loan ( known as the recency method ) and on the basis of the amount past due in accordance with original payment terms of a loan ( known as the contractual method ) . upon refinancings , the contractual delinquency of a loan is measured based upon the terms of the new agreement , and is not impacted by the refinanced loan 's classification as a new loan or modification of the existing loan . management closely monitors portfolio delinquency using both methods to measure the quality of the company 's loan portfolio and the probability of credit losses . the following table classifies the gross loans receivable of the company that were delinquent on a contractual basis for at least 61 days at march 31 , 2015 , 2014 , and 2013 : replace_table_token_9_th when excluding the impact of payroll deduct loans in mexico , the accounts contractually delinquent 60 days or more were 6.1 % at march 31 , 2015 . our payroll deduct loans in mexico are installment loans to union members where we have an agreement with the union to deduct the loan payment from the member 's payroll and remit it on the members behalf to the company . the additional administrative process , which is unique to the payroll deduct product , often results in a higher level of contractual delinquencies . however , the historical net charge-offs to average net loans are lower than the overall company ratio . the payroll deduct loans have increased from 37.9 % of our mexican portfolio at march 31 , 2014 to 44.8 % at march 31 , 2015 . in fiscal 2015 approximately 83.1 % of the company 's loans were generated through refinancings of outstanding loans and the origination of new loans to previous customers . a refinancing represents a new loan transaction with a present customer in which a portion of the new loan proceeds is used to repay the balance of an existing loan and the remaining portion is advanced to the customer . for fiscal 2015 , 2014 , and 2013 , the percentages of the company 's loan originations that were refinancings of existing loans were 71.5 % , 73.5 % , and 75.3 % , respectively . the company 's refinancing policies , while limited by state regulations , in all cases consider the customer 's payment history and require

