in the fourth quarter of 2020 , increases in covid-19 cases and the implementation of heightened restrictions on in-person dining in many markets , as well as other factors , resulted in a slowdown in the total case volume recovery trend that we saw in the third quarter of 2020. total case volume decreased 11.0 % for the 53 weeks ended january 2 , 2021 compared to the 52 weeks ended december 28 , 2019. recent activity and sector perspectives we are optimistic about the long-term prospects for our business . us foods operates in a large and essential industry with a highly diversified set of end consumers . while some of our core customer groups ( such as restaurants , hospitality and education ) have been more significantly affected by the impacts of the covid-19 pandemic , other customer groups ( such as healthcare , government , retail and cash and carry ) have been less significantly affected . although the timetable for returning to normalcy is unknown , we believe that our case volumes will increase over time as vaccine distribution increases and the effects of the covid-19 pandemic dissipate , consumer demand for food prepared away from home increases , educational institutions resume in-person learning , and the hospitality industry recovers . as one of the largest companies in our industry , we believe we are well positioned for long-term success as the fragmented nature of our industry and the current environment create new opportunities for companies with the size and resources of us foods . we believe we are differentiated from many of our competitors on a number of fronts including our national footprint , diversified multi-channel 25 platform , strong technology capabilities and value-added service offerings , all of which have allowed us to continue to serve our customers during these unprecedented conditions . during these difficult times , we are proactively supporting our customers by helping our restaurant and hospitality customers adapt to social distancing restrictions with tools and resources to build and manage carryout and delivery capabilities . in light of the covid-19 pandemic , we have developed additional innovative services , such as customer education webinars on the coronavirus aid , relief and economic security act ( the “ cares act ” ) , assistance with recovery plans for location re-openings , and the creation of unique pantry kits to allow restaurants to continue servicing consumers . our product development efforts remain in full force and we continue to deliver product innovations that resonate with our customers . in response to the covid-19 pandemic and ensuing decrease in total case volume , we have evolved our business focus and cost structure . we have taken a number of steps to secure new customer relationships and expand our market share , reduce fixed and variable operating costs on a temporary and permanent basis , and strengthen our liquidity position . we also have the ability to take further cost reduction actions on a temporary basis depending upon the duration of the covid-19 pandemic and its impact on our business , results of operations and financial condition . even so , there is no certainty that such measures , or any additional actions that we may take in the future , will be successful in mitigating the impact of the pandemic on our business , results of operations or financial condition . on march 27 , 2020 , president trump signed into law the cares act . the cares act , among other things , includes provisions relating to deferment of employer-side social security payments , net operating loss carryback periods , modifications to the net interest deduction limitations , technical corrections to tax depreciation methods for qualified improvement property and federally backed loans to qualifying small-businesses . us foods has benefited from certain provisions under the cares act and many of our customers are benefiting from the federally backed small business loan program . in addition , on december 27 , 2020 , president trump signed into law the consolidated appropriations act , 2021 ( the “ december 2020 relief bill ” ) . the december 2020 relief bill , among other things , expands the federally backed small business loan program that was introduced as part of the cares act , which we expect will further benefit many of our customers . it is currently unclear if or how us foods may indirectly benefit from the december 2020 relief bill , but we continue to examine the impact of the december 2020 relief bill on our business , results of operations and financial condition . the impact of the covid-19 pandemic is fluid and continues to evolve , and therefore , we can not currently predict the extent to which our business , results of operations or financial condition will ultimately be impacted . in particular , we can not predict the extent to which the covid-19 pandemic will affect our business , results of operation or financial condition in the long term because the duration and severity of the pandemic and its negative impact on the economy ( including our customers ) is unclear . the impact of the covid-19 pandemic on us will also be dependent on : the resiliency of the restaurant and hospitality industry and consumer spending more broadly ; actions taken by national , state and local governments to contain the disease or treat its impact , including travel restrictions and bans , social distancing requirements , required closures of non-essential businesses and aid and economic stimulus efforts ; widespread vaccination of the american public resulting in increased willingness by consumers to consume food away from home , travel and attend sporting and other events ; and any prolonged economic recession resulting from the pandemic . story_separator_special_tag 31 operating expenses operating expenses , comprised of distribution , selling and administrative costs and restructuring costs and asset impairment charges , decreased $ 92 million , or 2.4 % , to $ 3,796 million in fiscal year 2020. operating expenses as a percentage of net sales were 16.6 % in fiscal year 2020 , compared to 15.0 % in fiscal year 2019. the decrease in operating expenses is primarily due to the negative impact of covid-19 on total case volume , the related impact of cost actions put into place , and a $ 17 million gain on the sale of excess land . these decreases were partially offset by operating expenses for the food group and smart foodservice of $ 514 million , a $ 47 million increase in the provision for doubtful accounts reflecting the collection risk associated with our customer base as a result of covid-19 , $ 30 million of restructuring costs associated with work force reductions , and $ 9 million of asset impairment charges . the $ 9 million of asset impairment charges relate to the decline in fair value of certain trade names acquired as part of the food group acquisition primarily due to the adverse impact of covid-19 on forecasted earnings and the discount rate utilized in our valuation models . operating ( loss ) income our operating loss was $ 77 million in fiscal year 2020 , compared to operating income of $ 699 million in fiscal year 2019. operating loss as a percentage of net sales was 0.3 % in fiscal year 2020 , while operating income as a percentage of net sales was 2.7 % in fiscal year 2019. the decrease in operating income was due to the factors discussed in the relevant sections above . other ( income ) expense—net other ( income ) expense—net includes components of net periodic benefit costs ( credits ) , exclusive of the service cost component associated with our defined benefit and other postretirement plans . we recognized other income—net of $ 21 million in fiscal year 2020 , primarily due to the improved funded status of our defined benefit pension plan as of december 28 , 2019. we recognized other expense—net of $ 4 million in fiscal year 2019 , including $ 12 million of non-cash settlement costs resulting from payments to settle benefit obligations with participants in our defined benefit pension plan . interest expense—net interest expense—net increased $ 54 million in fiscal year 2020 , primarily due to an increase in our indebtedness to finance the food group and smart foodservice acquisitions and to strengthen our liquidity position at the onset of the covid-19 pandemic , which were partially offset by a decrease in benchmark interest rates in fiscal year 2020 as compared to fiscal year 2019. income taxes our effective income tax rate for fiscal year 2020 of 23 % varied from the 21 % federal corporate income tax rate , primarily as a result of state income taxes and the recognition of various discrete tax items . these discrete tax items included a tax expense of $ 2 million primarily related to an increase in an unrecognized tax benefit and a tax expense of $ 1 million , primarily related to a tax benefit shortfall associated with share-based compensation . our effective income tax rate for fiscal year 2019 of 25 % varied from the 21 % federal corporate income tax rate , primarily as a result of state income taxes and the recognition of various discrete tax items . these discrete tax items included a tax benefit of $ 4 million primarily related to excess tax benefits associated with share-based compensation . net ( loss ) income our net loss was $ 226 million in fiscal year 2020 , compared to net income of $ 385 million in fiscal year 2019. the decrease in net income was due to the relevant factors discussed above . liquidity and capital resources our ongoing operations and strategic objectives require working capital and continuing capital investment . our primary sources of liquidity include cash provided by operations , as well as access to capital from bank borrowings and other types of debt and financing arrangements . in response to the impact of the covid-19 pandemic , in fiscal year 2020 and early 2021 , we took actions aimed at strengthening our liquidity by increasing cash on hand and preserving financial flexibility in light of the economic and business uncertainty resulting from the pandemic . in particular : in march 2020 , we borrowed an aggregate of $ 300 million under the former accounts receivable financing facility ( the “ abs facility ” ) and $ 700 million under the abl facility ; on april 24 , 2020 , we borrowed an aggregate principal amount of $ 700 million under the 2020 incremental term loan facility , the proceeds of which were used to finance , in part , the smart foodservice acquisition ; 32 on april 28 , 2020 , we issued $ 1.0 billion aggregate principal amount of 6.25 % senior secured notes due 2025 ( the “ secured notes ” ) , the proceeds of which were used to repay $ 400 million in principal amount of the 2020 incremental term loan facility and the balance of the net proceeds were used for general corporate purposes ; on may 1 , 2020 , we used $ 542 million of cash on hand to repay all of our outstanding borrowings under the abs facility in full and terminated the abs facility ; in connection with the repayment and termination of the abs facility , we transitioned the accounts receivable that secured the abs facility to the collateral pool that secures the abl facility ; on may 4 , 2020 , we entered into an amendment to the credit agreement governing the abl facility pursuant to which certain of our lenders agreed to increase their aggregate commitments by $

cash flows the following table presents condensed highlights from our consolidated statements of cash flows for fiscal years 2020 and 2019 : replace_table_token_7_th operating activities cash flows provided by operating activities decreased $ 347 million to $ 413 million in fiscal year 2020. the year-over-year decrease was primarily attributable to the decline in operating results driven by the impact of covid-19 on our results , and the associated impact on the company 's working capital requirements resulting from lower total case volume and lower inventories . investing activities cash flows used in investing activities in fiscal year 2020 included the $ 972 million cash purchase price for the acquisition of smart foodservice and cash expenditures of $ 189 million for fleet replacement and investments in information technology , as well as new construction and or expansion of distribution facilities . cash flows used in investing activities in fiscal year 2019 included the $ 1.8 billion cash purchase price for the acquisition of the food group and cash expenditures of $ 258 million for fleet replacement and investments in information technology , as well as new construction and expansion of distribution facilities . during fiscal year 2019 , we sold three food group distribution facilities for aggregate proceeds of $ 94 million and sold certain excess properties for aggregate proceeds of $ 6 million during fiscal year 2019. we expect total cash capital expenditures in fiscal year 2021 to be between $ 290 million and $ 305 million , exclusive of approximately $ 35 million to $ 45 million of capital expenditures under our fleet financing leases . we expect to fund our capital expenditures with available cash or cash generated from operations and through fleet financing .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```cash flows the following table presents condensed highlights from our consolidated statements of cash flows for fiscal years 2020 and 2019 : replace_table_token_7_th operating activities cash flows provided by operating activities decreased $ 347 million to $ 413 million in fiscal year 2020. the year-over-year decrease was primarily attributable to the decline in operating results driven by the impact of covid-19 on our results , and the associated impact on the company 's working capital requirements resulting from lower total case volume and lower inventories . investing activities cash flows used in investing activities in fiscal year 2020 included the $ 972 million cash purchase price for the acquisition of smart foodservice and cash expenditures of $ 189 million for fleet replacement and investments in information technology , as well as new construction and or expansion of distribution facilities . cash flows used in investing activities in fiscal year 2019 included the $ 1.8 billion cash purchase price for the acquisition of the food group and cash expenditures of $ 258 million for fleet replacement and investments in information technology , as well as new construction and expansion of distribution facilities . during fiscal year 2019 , we sold three food group distribution facilities for aggregate proceeds of $ 94 million and sold certain excess properties for aggregate proceeds of $ 6 million during fiscal year 2019. we expect total cash capital expenditures in fiscal year 2021 to be between $ 290 million and $ 305 million , exclusive of approximately $ 35 million to $ 45 million of capital expenditures under our fleet financing leases . we expect to fund our capital expenditures with available cash or cash generated from operations and through fleet financing .
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 Suspicious Activity Report : in the fourth quarter of 2020 , increases in covid-19 cases and the implementation of heightened restrictions on in-person dining in many markets , as well as other factors , resulted in a slowdown in the total case volume recovery trend that we saw in the third quarter of 2020. total case volume decreased 11.0 % for the 53 weeks ended january 2 , 2021 compared to the 52 weeks ended december 28 , 2019. recent activity and sector perspectives we are optimistic about the long-term prospects for our business . us foods operates in a large and essential industry with a highly diversified set of end consumers . while some of our core customer groups ( such as restaurants , hospitality and education ) have been more significantly affected by the impacts of the covid-19 pandemic , other customer groups ( such as healthcare , government , retail and cash and carry ) have been less significantly affected . although the timetable for returning to normalcy is unknown , we believe that our case volumes will increase over time as vaccine distribution increases and the effects of the covid-19 pandemic dissipate , consumer demand for food prepared away from home increases , educational institutions resume in-person learning , and the hospitality industry recovers . as one of the largest companies in our industry , we believe we are well positioned for long-term success as the fragmented nature of our industry and the current environment create new opportunities for companies with the size and resources of us foods . we believe we are differentiated from many of our competitors on a number of fronts including our national footprint , diversified multi-channel 25 platform , strong technology capabilities and value-added service offerings , all of which have allowed us to continue to serve our customers during these unprecedented conditions . during these difficult times , we are proactively supporting our customers by helping our restaurant and hospitality customers adapt to social distancing restrictions with tools and resources to build and manage carryout and delivery capabilities . in light of the covid-19 pandemic , we have developed additional innovative services , such as customer education webinars on the coronavirus aid , relief and economic security act ( the “ cares act ” ) , assistance with recovery plans for location re-openings , and the creation of unique pantry kits to allow restaurants to continue servicing consumers . our product development efforts remain in full force and we continue to deliver product innovations that resonate with our customers . in response to the covid-19 pandemic and ensuing decrease in total case volume , we have evolved our business focus and cost structure . we have taken a number of steps to secure new customer relationships and expand our market share , reduce fixed and variable operating costs on a temporary and permanent basis , and strengthen our liquidity position . we also have the ability to take further cost reduction actions on a temporary basis depending upon the duration of the covid-19 pandemic and its impact on our business , results of operations and financial condition . even so , there is no certainty that such measures , or any additional actions that we may take in the future , will be successful in mitigating the impact of the pandemic on our business , results of operations or financial condition . on march 27 , 2020 , president trump signed into law the cares act . the cares act , among other things , includes provisions relating to deferment of employer-side social security payments , net operating loss carryback periods , modifications to the net interest deduction limitations , technical corrections to tax depreciation methods for qualified improvement property and federally backed loans to qualifying small-businesses . us foods has benefited from certain provisions under the cares act and many of our customers are benefiting from the federally backed small business loan program . in addition , on december 27 , 2020 , president trump signed into law the consolidated appropriations act , 2021 ( the “ december 2020 relief bill ” ) . the december 2020 relief bill , among other things , expands the federally backed small business loan program that was introduced as part of the cares act , which we expect will further benefit many of our customers . it is currently unclear if or how us foods may indirectly benefit from the december 2020 relief bill , but we continue to examine the impact of the december 2020 relief bill on our business , results of operations and financial condition . the impact of the covid-19 pandemic is fluid and continues to evolve , and therefore , we can not currently predict the extent to which our business , results of operations or financial condition will ultimately be impacted . in particular , we can not predict the extent to which the covid-19 pandemic will affect our business , results of operation or financial condition in the long term because the duration and severity of the pandemic and its negative impact on the economy ( including our customers ) is unclear . the impact of the covid-19 pandemic on us will also be dependent on : the resiliency of the restaurant and hospitality industry and consumer spending more broadly ; actions taken by national , state and local governments to contain the disease or treat its impact , including travel restrictions and bans , social distancing requirements , required closures of non-essential businesses and aid and economic stimulus efforts ; widespread vaccination of the american public resulting in increased willingness by consumers to consume food away from home , travel and attend sporting and other events ; and any prolonged economic recession resulting from the pandemic . story_separator_special_tag 31 operating expenses operating expenses , comprised of distribution , selling and administrative costs and restructuring costs and asset impairment charges , decreased $ 92 million , or 2.4 % , to $ 3,796 million in fiscal year 2020. operating expenses as a percentage of net sales were 16.6 % in fiscal year 2020 , compared to 15.0 % in fiscal year 2019. the decrease in operating expenses is primarily due to the negative impact of covid-19 on total case volume , the related impact of cost actions put into place , and a $ 17 million gain on the sale of excess land . these decreases were partially offset by operating expenses for the food group and smart foodservice of $ 514 million , a $ 47 million increase in the provision for doubtful accounts reflecting the collection risk associated with our customer base as a result of covid-19 , $ 30 million of restructuring costs associated with work force reductions , and $ 9 million of asset impairment charges . the $ 9 million of asset impairment charges relate to the decline in fair value of certain trade names acquired as part of the food group acquisition primarily due to the adverse impact of covid-19 on forecasted earnings and the discount rate utilized in our valuation models . operating ( loss ) income our operating loss was $ 77 million in fiscal year 2020 , compared to operating income of $ 699 million in fiscal year 2019. operating loss as a percentage of net sales was 0.3 % in fiscal year 2020 , while operating income as a percentage of net sales was 2.7 % in fiscal year 2019. the decrease in operating income was due to the factors discussed in the relevant sections above . other ( income ) expense—net other ( income ) expense—net includes components of net periodic benefit costs ( credits ) , exclusive of the service cost component associated with our defined benefit and other postretirement plans . we recognized other income—net of $ 21 million in fiscal year 2020 , primarily due to the improved funded status of our defined benefit pension plan as of december 28 , 2019. we recognized other expense—net of $ 4 million in fiscal year 2019 , including $ 12 million of non-cash settlement costs resulting from payments to settle benefit obligations with participants in our defined benefit pension plan . interest expense—net interest expense—net increased $ 54 million in fiscal year 2020 , primarily due to an increase in our indebtedness to finance the food group and smart foodservice acquisitions and to strengthen our liquidity position at the onset of the covid-19 pandemic , which were partially offset by a decrease in benchmark interest rates in fiscal year 2020 as compared to fiscal year 2019. income taxes our effective income tax rate for fiscal year 2020 of 23 % varied from the 21 % federal corporate income tax rate , primarily as a result of state income taxes and the recognition of various discrete tax items . these discrete tax items included a tax expense of $ 2 million primarily related to an increase in an unrecognized tax benefit and a tax expense of $ 1 million , primarily related to a tax benefit shortfall associated with share-based compensation . our effective income tax rate for fiscal year 2019 of 25 % varied from the 21 % federal corporate income tax rate , primarily as a result of state income taxes and the recognition of various discrete tax items . these discrete tax items included a tax benefit of $ 4 million primarily related to excess tax benefits associated with share-based compensation . net ( loss ) income our net loss was $ 226 million in fiscal year 2020 , compared to net income of $ 385 million in fiscal year 2019. the decrease in net income was due to the relevant factors discussed above . liquidity and capital resources our ongoing operations and strategic objectives require working capital and continuing capital investment . our primary sources of liquidity include cash provided by operations , as well as access to capital from bank borrowings and other types of debt and financing arrangements . in response to the impact of the covid-19 pandemic , in fiscal year 2020 and early 2021 , we took actions aimed at strengthening our liquidity by increasing cash on hand and preserving financial flexibility in light of the economic and business uncertainty resulting from the pandemic . in particular : in march 2020 , we borrowed an aggregate of $ 300 million under the former accounts receivable financing facility ( the “ abs facility ” ) and $ 700 million under the abl facility ; on april 24 , 2020 , we borrowed an aggregate principal amount of $ 700 million under the 2020 incremental term loan facility , the proceeds of which were used to finance , in part , the smart foodservice acquisition ; 32 on april 28 , 2020 , we issued $ 1.0 billion aggregate principal amount of 6.25 % senior secured notes due 2025 ( the “ secured notes ” ) , the proceeds of which were used to repay $ 400 million in principal amount of the 2020 incremental term loan facility and the balance of the net proceeds were used for general corporate purposes ; on may 1 , 2020 , we used $ 542 million of cash on hand to repay all of our outstanding borrowings under the abs facility in full and terminated the abs facility ; in connection with the repayment and termination of the abs facility , we transitioned the accounts receivable that secured the abs facility to the collateral pool that secures the abl facility ; on may 4 , 2020 , we entered into an amendment to the credit agreement governing the abl facility pursuant to which certain of our lenders agreed to increase their aggregate commitments by $

