we recognized $ 1.7 million in restructuring charges during 2014. we completed our it transformation project during the third quarter of 2015. we recognized an additional $ 1.5 million in restructuring charges in 2015 , bringing the total cost of the initiative to $ 3.2 million . accent acquisition on june 1 , 2015 , we acquired 100 % of the membership interests of accent marketing services , l.l.c . ( `` accent `` ) from mdc corporate ( us ) inc. and mdc acquisition inc. for $ 17,492. during the first quarter of 2016 , we finalized the valuation of the identifiable assets acquired and liabilities assumed as of the acquisition date resulting in an immaterial adjustment to accounts payable and goodwill . 19 results of operations — years ended december 31 , 2016 and 2015 the following table summarizes our revenues and gross profit for the periods indicated , by reporting segment : replace_table_token_5_th revenue revenue increased by $ 25.1 million , or 8.9 % , from $ 282.1 million in 2015 to $ 307.2 million in 2016. this includes accent revenue of $ 28.0 million and $ 20.8 million of new business and growth from existing clients , partially offset by $ 23.7 million of lost programs . the domestic segment increase of $ 16.1 million was due to $ 24.5 million from the acquisition of accent and $ 11.0 million of new business and growth from existing clients , partially offset by $ 19.4 million of lost programs . offshore revenues increased by $ 4.0 million due to $ 6.2 million of growth from existing and new clients , partially offset by $ 2.2 of lost programs . the increase in the nearshore segment of $ 5.0 million was due to $ 3.5 million from the acquisition of accent and $ 4.3 million of growth from existing and new clients , partially offset by $ 2.8 million of lost revenue . cost of services and gross profit gross profit as a percentage of revenue increased 3.3 % , primarily due to the benefit of ongoing contract optimization efforts and increased capacity utilization . domestic gross profit as a percentage of revenue remained steady at 6.7 % in 2016 compared to 6.8 % in 2015. the offshore increase of 12.4 % was primarily due to an increase in capacity utilization . nearshore gross profit as a percentage of revenue increased 1.5 % , due to continuing increased capacity utilization . selling , general and administrative expenses selling , general and administrative expenses were 10.8 % and 12.2 % of revenue for the years ended december 31 , 2016 and 2015 , respectively . the decrease was primarily due to the full year impact of synergies realized from recent acquisitions and continued expense management efforts . 20 impairment losses and restructuring charges , net during 2016 and 2015 , we recognized $ 0.2 million and $ 0.3 million , respectively , in impairment losses in our nearshore and domestic segments associated with certain assets after an impairment analysis indicated estimated future cash flows were insufficient to support the carrying values . restructuring charges totaled $ 0.2 million for the year ended december 31 , 2016 , which primarily consisted of costs related to site closures in the domestic and nearshore segments . interest and other income ( expense ) , net interest and other income ( expense ) , net for 2016 was $ 1.7 million of expense , which consists primarily of $ 1.6 million of interest expense on our revolving line of credit and other debt . income tax expense income tax expense for 2016 was $ 0.7 million , compared to $ 0.5 million in 2015 . 2016 income tax expense is related to the tax provisions for the u.s. , canada , and the philippines . our u.s. operations have a valuation allowance recorded on deferred tax assets and we have tax holidays in honduras , jamaica , and for certain facilities in the philippines . net income / loss as a result of the factors described above , net income was $ 0.4 million for the year ended december 31 , 2016 , compared to a loss of $ 15.6 million for the year ended december 31 , 2015 . 21 results of operations — years ended december 31 , 2015 and 2014 replace_table_token_6_th revenue revenue increased by $ 32.0 million , or 12.8 % , from $ 250.1 million in 2014 to $ 282.1 million in 2015. this includes accent revenue of $ 40.4 million . the domestic segment increase of $ 39.4 million was due to $ 34.3 million from the acquisition of accent and $ 42.3 million of new business and growth from existing clients , partially offset by $ 31.1 million of volume reductions , $ 5.0 million of lost programs , and $ 1.1 million due to site closures . offshore revenues declined by $ 12.9 million due to $ 16.1 million of volume reductions and $ 6.3 million of lost programs , partially offset by $ 9.5 million of growth from existing and new clients . the increase in the nearshore segment of $ 5.6 million was due to $ 6.3 million of growth from existing and new clients in our honduras facilities and $ 6.5 million of revenue from our jamaica facility , partially offset by $ 3.8 million of volume reductions and $ 3.4 million of lost revenue due to the closure of the costa rica site in 2014. cost of services and gross profit the gross profit as a percentage of revenue decrease of 3.6 % was primarily due to the dilutive effects of both the accent acquisition and new capacity added in late 2014 , coupled with lower than expected call volumes . story_separator_special_tag upon performing the quantitative test , if the carrying value of the intangible asset exceeds its fair value , an impairment loss is recognized in an amount equal to that excess . we estimate the fair value of our reporting units using a discounted cash flow analysis , which uses significant unobservable inputs , or level 3 inputs , as defined by the fair value hierarchy . a discounted cash flow analysis requires us to make various judgmental assumptions about revenue , gross profit , growth rates and discount rates . while we believe we have made reasonable estimates and assumptions to calculate the fair value of the reporting units and intangible assets , it is possible a material change could occur . if our actual results are not consistent with our estimates and assumptions used to calculate fair value , we may be required to perform the second step , which could result in material impairments of our goodwill . during 2016 , all of our material reporting units that underwent a quantitative test passed the first step of the goodwill impairment analysis and therefore , the second step was not necessary . our 2016 intangible asset impairment analysis did not result in an impairment charge . for more information , refer to note 3 , “ goodwill and intangible assets , ” to our consolidated financial statements , included in item 8 , “ financial statements and supplementary financial data . ” restructuring charges on an ongoing basis , management assesses the profitability and utilization of our facilities and in some cases management has chosen to close facilities . severance payments that occur from reductions in workforce are in accordance with our postemployment plans and or statutory requirements that are communicated to all employees upon hire date ; therefore , severance liabilities are recognized when they are determined to be probable and reasonably estimable . other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred , instead of upon commitment to an exit plan . a significant assumption used in determining the amount of the estimated liability for closing a facility is the estimated liability for future lease payments on vacant facilities . we determine our estimate of sublease payments based on our ability to successfully negotiate early termination agreements with landlords , a third-party broker or management 's assessment of our ability to sublease the facility based upon the market conditions in which the facility is located . if the assumptions regarding early termination and the timing and amounts of sublease payments prove to be inaccurate , we may be required to record additional losses , or conversely , a future gain . for more information , refer to note 4 , “ impairment losses and restructuring charges , ” to our consolidated financial statements , included in item 8 , “ financial statements and supplementary financial data . ” derivative instruments and hedging activities we record derivative instruments as either an asset or liability measured at its fair value with changes in the fair value of qualifying hedges recorded in other comprehensive income . changes in a derivative 's fair value are recognized currently in earnings unless specific hedge accounting criteria are met . special accounting for qualifying hedges allows a derivative 's gains and losses to offset the related results of the hedged item and requires that we must formally document , designate and assess the effectiveness of transactions that receive hedge accounting treatment . 28 we are generally able to apply cash flow hedge accounting , which associates the results of the hedges with forecasted future expenses . the current mark-to-market gain or loss is recorded in accumulated other comprehensive income and will be re-classified to operations as the forecasted expenses are incurred , typically within one year . while we expect that our derivative instruments that have been designated as hedges will continue to meet the conditions for hedge accounting , if hedges do not qualify as highly effective or if we do not believe that forecasted transactions will occur , the changes in the fair value of the derivatives used as hedges will be reflected in earnings . for more information , refer to note 7 , “ derivative instruments , ” to our consolidated financial statements , included in item 8 , “ financial statements and supplementary financial data . ” income taxes income taxes are accounted for under the asset and liability method . deferred income taxes reflect net effects of temporary differences between carrying amounts of assets and liabilities for financial reporting purposes and amounts used for income tax purposes . we are subject to foreign income taxes on our foreign operations . we are required to estimate our income taxes in each jurisdiction in which we operate . this process involves estimating our actual current tax exposure , together with assessing temporary differences resulting from differing treatment of items for tax and financial reporting purposes . the tax effects of these temporary differences are recorded as deferred tax assets or deferred tax liabilities . deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled . the effect of a change in tax rates on deferred tax assets and liabilities is recognized in income in the period during which such rates are enacted . we record a valuation allowance when it is `` more likely than not `` that we will not realize the net deferred tax assets in a certain jurisdiction . we consider all available evidence to determine whether it is `` more likely than not `` that some portion or all of the deferred tax assets will be realized . the ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become realizable

cash and cash equivalents 23 cash and cash equivalents held by the company 's foreign subsidiaries was $ 1.0 million and $ 2.3 million at december 31 , 2016 and 2015 , respectively . under current tax laws and regulations , if cash and cash equivalents held outside the united states are distributed to the united states in the form of dividends or otherwise , we may be subject to additional u.s. income taxes and foreign withholding taxes . cash and cash equivalents was $ 1.0 million at december 31 , 2016 , compared to a balance of $ 2.6 million at december 31 , 2015 . cash flows from operating activities for the years 2016 , 2015 and 2014 we reported net cash flows from operating activities of $ 10.9 million , $ ( 4.6 ) million and $ 4.4 million , respectively . the increase from 2015 to 2016 was driven primarily by the $ 12.1 million increase in gross profit and a decrease of $ 4.8 million in sales , general and administrative expenses , and impairment losses and restructuring charges . cash flows from operating activities can vary significantly from year to year depending upon the timing of operating cash receipts and payments , especially accounts receivable and accounts payable . cash flows used in investing activities for the years 2016 , 2015 and 2014 we reported net cash outflows from investing activities of $ ( 4.6 ) million , $ ( 25.0 ) million and $ ( 13.3 ) million , respectively . in 2016 , we paid $ 0.8 million for acquisitions and $ 3.8 million for capital expenditures . in 2015 , we paid $ 18.3 million for acquisitions and $ 7.7 million for capital expenditures and we sold assets for proceeds of $ 1.0 million . net cash used in investing activities of $ ( 13.3 ) million in 2014 primarily consisted of $ 11.7 million of capital expenditures and cash paid for acquisitions of $ 3.4 million , partially offset by the proceeds from the sale of assets of $ 1.1 million and $ 0.6 million collected on a note receivable .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```cash and cash equivalents 23 cash and cash equivalents held by the company 's foreign subsidiaries was $ 1.0 million and $ 2.3 million at december 31 , 2016 and 2015 , respectively . under current tax laws and regulations , if cash and cash equivalents held outside the united states are distributed to the united states in the form of dividends or otherwise , we may be subject to additional u.s. income taxes and foreign withholding taxes . cash and cash equivalents was $ 1.0 million at december 31 , 2016 , compared to a balance of $ 2.6 million at december 31 , 2015 . cash flows from operating activities for the years 2016 , 2015 and 2014 we reported net cash flows from operating activities of $ 10.9 million , $ ( 4.6 ) million and $ 4.4 million , respectively . the increase from 2015 to 2016 was driven primarily by the $ 12.1 million increase in gross profit and a decrease of $ 4.8 million in sales , general and administrative expenses , and impairment losses and restructuring charges . cash flows from operating activities can vary significantly from year to year depending upon the timing of operating cash receipts and payments , especially accounts receivable and accounts payable . cash flows used in investing activities for the years 2016 , 2015 and 2014 we reported net cash outflows from investing activities of $ ( 4.6 ) million , $ ( 25.0 ) million and $ ( 13.3 ) million , respectively . in 2016 , we paid $ 0.8 million for acquisitions and $ 3.8 million for capital expenditures . in 2015 , we paid $ 18.3 million for acquisitions and $ 7.7 million for capital expenditures and we sold assets for proceeds of $ 1.0 million . net cash used in investing activities of $ ( 13.3 ) million in 2014 primarily consisted of $ 11.7 million of capital expenditures and cash paid for acquisitions of $ 3.4 million , partially offset by the proceeds from the sale of assets of $ 1.1 million and $ 0.6 million collected on a note receivable .
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 Suspicious Activity Report : we recognized $ 1.7 million in restructuring charges during 2014. we completed our it transformation project during the third quarter of 2015. we recognized an additional $ 1.5 million in restructuring charges in 2015 , bringing the total cost of the initiative to $ 3.2 million . accent acquisition on june 1 , 2015 , we acquired 100 % of the membership interests of accent marketing services , l.l.c . ( `` accent `` ) from mdc corporate ( us ) inc. and mdc acquisition inc. for $ 17,492. during the first quarter of 2016 , we finalized the valuation of the identifiable assets acquired and liabilities assumed as of the acquisition date resulting in an immaterial adjustment to accounts payable and goodwill . 19 results of operations — years ended december 31 , 2016 and 2015 the following table summarizes our revenues and gross profit for the periods indicated , by reporting segment : replace_table_token_5_th revenue revenue increased by $ 25.1 million , or 8.9 % , from $ 282.1 million in 2015 to $ 307.2 million in 2016. this includes accent revenue of $ 28.0 million and $ 20.8 million of new business and growth from existing clients , partially offset by $ 23.7 million of lost programs . the domestic segment increase of $ 16.1 million was due to $ 24.5 million from the acquisition of accent and $ 11.0 million of new business and growth from existing clients , partially offset by $ 19.4 million of lost programs . offshore revenues increased by $ 4.0 million due to $ 6.2 million of growth from existing and new clients , partially offset by $ 2.2 of lost programs . the increase in the nearshore segment of $ 5.0 million was due to $ 3.5 million from the acquisition of accent and $ 4.3 million of growth from existing and new clients , partially offset by $ 2.8 million of lost revenue . cost of services and gross profit gross profit as a percentage of revenue increased 3.3 % , primarily due to the benefit of ongoing contract optimization efforts and increased capacity utilization . domestic gross profit as a percentage of revenue remained steady at 6.7 % in 2016 compared to 6.8 % in 2015. the offshore increase of 12.4 % was primarily due to an increase in capacity utilization . nearshore gross profit as a percentage of revenue increased 1.5 % , due to continuing increased capacity utilization . selling , general and administrative expenses selling , general and administrative expenses were 10.8 % and 12.2 % of revenue for the years ended december 31 , 2016 and 2015 , respectively . the decrease was primarily due to the full year impact of synergies realized from recent acquisitions and continued expense management efforts . 20 impairment losses and restructuring charges , net during 2016 and 2015 , we recognized $ 0.2 million and $ 0.3 million , respectively , in impairment losses in our nearshore and domestic segments associated with certain assets after an impairment analysis indicated estimated future cash flows were insufficient to support the carrying values . restructuring charges totaled $ 0.2 million for the year ended december 31 , 2016 , which primarily consisted of costs related to site closures in the domestic and nearshore segments . interest and other income ( expense ) , net interest and other income ( expense ) , net for 2016 was $ 1.7 million of expense , which consists primarily of $ 1.6 million of interest expense on our revolving line of credit and other debt . income tax expense income tax expense for 2016 was $ 0.7 million , compared to $ 0.5 million in 2015 . 2016 income tax expense is related to the tax provisions for the u.s. , canada , and the philippines . our u.s. operations have a valuation allowance recorded on deferred tax assets and we have tax holidays in honduras , jamaica , and for certain facilities in the philippines . net income / loss as a result of the factors described above , net income was $ 0.4 million for the year ended december 31 , 2016 , compared to a loss of $ 15.6 million for the year ended december 31 , 2015 . 21 results of operations — years ended december 31 , 2015 and 2014 replace_table_token_6_th revenue revenue increased by $ 32.0 million , or 12.8 % , from $ 250.1 million in 2014 to $ 282.1 million in 2015. this includes accent revenue of $ 40.4 million . the domestic segment increase of $ 39.4 million was due to $ 34.3 million from the acquisition of accent and $ 42.3 million of new business and growth from existing clients , partially offset by $ 31.1 million of volume reductions , $ 5.0 million of lost programs , and $ 1.1 million due to site closures . offshore revenues declined by $ 12.9 million due to $ 16.1 million of volume reductions and $ 6.3 million of lost programs , partially offset by $ 9.5 million of growth from existing and new clients . the increase in the nearshore segment of $ 5.6 million was due to $ 6.3 million of growth from existing and new clients in our honduras facilities and $ 6.5 million of revenue from our jamaica facility , partially offset by $ 3.8 million of volume reductions and $ 3.4 million of lost revenue due to the closure of the costa rica site in 2014. cost of services and gross profit the gross profit as a percentage of revenue decrease of 3.6 % was primarily due to the dilutive effects of both the accent acquisition and new capacity added in late 2014 , coupled with lower than expected call volumes . story_separator_special_tag upon performing the quantitative test , if the carrying value of the intangible asset exceeds its fair value , an impairment loss is recognized in an amount equal to that excess . we estimate the fair value of our reporting units using a discounted cash flow analysis , which uses significant unobservable inputs , or level 3 inputs , as defined by the fair value hierarchy . a discounted cash flow analysis requires us to make various judgmental assumptions about revenue , gross profit , growth rates and discount rates . while we believe we have made reasonable estimates and assumptions to calculate the fair value of the reporting units and intangible assets , it is possible a material change could occur . if our actual results are not consistent with our estimates and assumptions used to calculate fair value , we may be required to perform the second step , which could result in material impairments of our goodwill . during 2016 , all of our material reporting units that underwent a quantitative test passed the first step of the goodwill impairment analysis and therefore , the second step was not necessary . our 2016 intangible asset impairment analysis did not result in an impairment charge . for more information , refer to note 3 , “ goodwill and intangible assets , ” to our consolidated financial statements , included in item 8 , “ financial statements and supplementary financial data . ” restructuring charges on an ongoing basis , management assesses the profitability and utilization of our facilities and in some cases management has chosen to close facilities . severance payments that occur from reductions in workforce are in accordance with our postemployment plans and or statutory requirements that are communicated to all employees upon hire date ; therefore , severance liabilities are recognized when they are determined to be probable and reasonably estimable . other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred , instead of upon commitment to an exit plan . a significant assumption used in determining the amount of the estimated liability for closing a facility is the estimated liability for future lease payments on vacant facilities . we determine our estimate of sublease payments based on our ability to successfully negotiate early termination agreements with landlords , a third-party broker or management 's assessment of our ability to sublease the facility based upon the market conditions in which the facility is located . if the assumptions regarding early termination and the timing and amounts of sublease payments prove to be inaccurate , we may be required to record additional losses , or conversely , a future gain . for more information , refer to note 4 , “ impairment losses and restructuring charges , ” to our consolidated financial statements , included in item 8 , “ financial statements and supplementary financial data . ” derivative instruments and hedging activities we record derivative instruments as either an asset or liability measured at its fair value with changes in the fair value of qualifying hedges recorded in other comprehensive income . changes in a derivative 's fair value are recognized currently in earnings unless specific hedge accounting criteria are met . special accounting for qualifying hedges allows a derivative 's gains and losses to offset the related results of the hedged item and requires that we must formally document , designate and assess the effectiveness of transactions that receive hedge accounting treatment . 28 we are generally able to apply cash flow hedge accounting , which associates the results of the hedges with forecasted future expenses . the current mark-to-market gain or loss is recorded in accumulated other comprehensive income and will be re-classified to operations as the forecasted expenses are incurred , typically within one year . while we expect that our derivative instruments that have been designated as hedges will continue to meet the conditions for hedge accounting , if hedges do not qualify as highly effective or if we do not believe that forecasted transactions will occur , the changes in the fair value of the derivatives used as hedges will be reflected in earnings . for more information , refer to note 7 , “ derivative instruments , ” to our consolidated financial statements , included in item 8 , “ financial statements and supplementary financial data . ” income taxes income taxes are accounted for under the asset and liability method . deferred income taxes reflect net effects of temporary differences between carrying amounts of assets and liabilities for financial reporting purposes and amounts used for income tax purposes . we are subject to foreign income taxes on our foreign operations . we are required to estimate our income taxes in each jurisdiction in which we operate . this process involves estimating our actual current tax exposure , together with assessing temporary differences resulting from differing treatment of items for tax and financial reporting purposes . the tax effects of these temporary differences are recorded as deferred tax assets or deferred tax liabilities . deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled . the effect of a change in tax rates on deferred tax assets and liabilities is recognized in income in the period during which such rates are enacted . we record a valuation allowance when it is `` more likely than not `` that we will not realize the net deferred tax assets in a certain jurisdiction . we consider all available evidence to determine whether it is `` more likely than not `` that some portion or all of the deferred tax assets will be realized . the ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become realizable

