in response to covid-19 , we have put into place certain restrictions , requirements and guidelines , to protect the health of our employees and clients , including requiring certain conditions to be met before employees return to the company 's offices . also , to protect the health and safety of our employees , our daily execution has evolved into a largely virtual model and we continue to endeavor to find innovative ways to engage with customers and prospects as we , our customers and prospects endeavor to navigate the current environment . between april 1 , 2020 and september 1 , 2020 , computex reduced the salaries of its employees and we are endeavoring to reduce other operating expenses . we plan to continue to monitor the current environment and may take further actions that may be required by federal , state or local authorities or that we determine are in the interests of our employees , customers , and partners . 24 our business our hardware offerings are sourced from a network of leading manufacturers , and include , data storage , desktops , servers , and other hardware . third party software and maintenance offerings include licensing , licensing management , software solutions and other services . we offer a full suite of value-added services , which typically are delivered as part of a complete technology solution , to help our customers meet their specific needs . our solutions range from configuration services for computer devices to fully integrated solutions such as virtualization , collaboration , security , mobility , data center optimization and cloud computing . we also offer complementary services including installations , warranty services and certain managed services such as remote network and data center monitoring . we believe our software and service offerings are important growth areas for us . our professional and managed services include managed it services , virtualization , storage , networking and data center services . as part of these services , we offer customized solutions for business continuity , back-up and recovery , capacity on-demand , regulatory compliance and data center best practice methodologies as well as infrastructure as a service ( “ iaas ” ) and software as a service ( “ saas ” ) . our customers utilize our solutions to optimize their current and planned investments in it infrastructure and data centers . we believe the breadth of our service offering and our consultative approach to working with our clients distinguishes us from other providers . c loud subscription and software products include subscriptions to the company 's cloud-based technology platform . in addition , we believe our business is well-diversified across verticals , technology solutions offerings and procurement partners from whom we procure products and software for resale . our sales teams consist of seasoned account executives and regionally focused sales support teams who work within assigned territories to provide customized solutions to our customers . our sales teams are supported by industry leading technologists who design end to end solutions and who take projects from design , to implementation , to management . we boast an extensive network of oems and distributors which allow us to direct-sell a diverse selection of products and software to our ever-growing customer base , as packaged software or as licensed products and services . we have developed an infrastructure that enables us to deliver our it solutions and service agnostic as to technology platform and location through a flexible , customer-focused delivery model which spans three datacenter environments ( customer-owned , co-location , and the cloud ) . by optimizing our customers ' use of secure , energy efficient and reliable data centers combined with a comprehensive suite of related it infrastructure services , we are able to offer our customers highly customized solutions to address their needs for data center availability , data management , data security , business continuity disaster recovery and data center consolidation , as well as a variety of other related managed services . key trends affecting our results of operations the following are key trends that we believe can impact our results of operations : ● the increasing need , by organizations , for third-party service providers , such as computex technology solutions , to manage significant aspects of the it environment ● the increasing need , by organizations , to reduce the number of solutions providers they do business with to improve supply chain and internal efficiencies , enhance accountability , improve supplier management practices , and reduce costs ● the lack of sufficient internal it resources at mid-sized and large enterprises , and the scarcity of it personnel in certain high-demand disciplines ● disruptive technologies that are creating complexity and challenges for customers and vendors ● the increasing sophistication and incidences of it security breaches and cyber-attacks ● the it decision-making shift by some companies , whereby it decision-making is shifting from it departments to line-of-business personnel , which is changing the customer engagement model and types of consultative services required to fulfill the needs of customers ● the recognition that certain it services provide the opportunity of funding via recurring payments over a period of time , rather than large upfront payments ● the increasing use of multi-cloud strategies , whereby cloud architectures and cloud-enabled frameworks , whether public , private , or hybrid , provide the core foundation of modern it ● the explosive growth in remote workforce needs . 25 growth strategy the acquisition of kandy serves to complement the services provided by computex by giving us the opportunity to provide a full suite of ucaas , cpaas , and ccaas products to serve the rapidly growing cloud communications market . customers today demand a highly reliable , secure , and scalable communications platform along with a world class customer experience . story_separator_special_tag when an arrangement contains more than one performance obligation , the company will allocate the transaction price to each performance obligation on a relative standalone selling price basis . the company utilizes the observable price of goods and services when they are sold separately to similar customers in order to estimate standalone selling price . hardware revenue from the sale of hardware is recognized on a gross basis , as the company is deemed to be acting as the principal in these transactions . the selling price to the customer is recorded as revenue and the acquisition cost is recorded within cost of revenue . the company recognizes revenue from these transactions when control has passed to the customer , which is usually upon shipment . in some instances , the customer agrees to buy the product from the company , but requests delivery at a later date , commonly known as a bill-and-hold arrangement . for these transactions , the company deems that control passes to the customer when the product is ready for delivery . the company classifies such products as products ready for delivery when the customer is in possession of a signed agreement , the significant risk and rewards for the product has passed to the customer , the customer has the ability to direct the asset , the product has been set aside specifically for the customer and the company can not redirect the product for the benefit of another customer . in drop-shipment arrangements , whereby the company arranges for the vendor to deliver the product directly to the customer without the inventory first being held at its warehouses , the company considers itself to be the principal and therefore , recognizes the related revenue on a gross basis . third party software revenues from most software license sales are recognized as a single performance obligation on a net basis , as the company is deemed to be acting as an agent in these transactions . revenues in these instances are recognized at the point the software license is delivered to the customer . generally , software licenses are sold with accompanying third-party delivered software support , which is a product that allows customers to upgrade , at no additional cost , to the latest technology if new capabilities are introduced during the period that the software support is in effect . the company evaluates whether the software support is a separate performance obligation by assessing whether the third-party delivered software support is critical or essential to the core functionality of the software itself . this involves considering whether the software provides its original intended functionality to the customer without the updates , whether the customer would ascribe a higher value to the upgrades versus the up-front deliverable , whether the customer would expect frequent intelligence updates to the software ( such as updates that maintain the original functionality ) , and whether the customer chooses to not delay or always install upgrades . if the company determines that the accompanying third-party delivered software support is critical or essential to the core functionality of the software license , the software license and the accompanying third-party delivered software support are recognized as a single performance obligation . the value of the product is primarily based on the accompanying support delivered by a third-party , and therefore the company is acting as an agent in these transactions and therefore , recognizes the associated revenue on a net basis at the point that the associated software license is delivered to the customer . 32 third party maintenance the company is deemed to be the agent in the sale of third-party maintenance , software support and services , as the third-party controls the service until it is transferred to the customer . in these instances , the company recognizes the revenue on a net basis equal to the selling price to the customer less the acquisition costs . such revenue is recognized when the customer and vendor accept the terms and conditions of the arrangement . managed and professional services professional services offered by the company include assessments , project management , staging , configuration , customer training and integration . managed services offerings range from monitoring and notification to a fully outsourced network management solution . in these arrangements , the company satisfies the performance obligations and recognizes revenue over time . such professional services are provided under both time and materials and fixed price contracts . when services are provided on a time and materials basis , the company recognizes revenues at agreed-upon billing rates as services are performed . when services are provided on a fixed fee basis , the company recognizes revenues over time in proportion to the company 's progress towards satisfaction of the performance obligation . in arrangements for managed services , the company 's arrangement is typically a single performance obligation comprised of a series of distinct services that are substantially the same and that have the same pattern of transfer ( i.e . , distinct days of service ) . the company typically recognizes revenue from these services on a straight-line basis over the period services are provided , which is consistent with the timing of services rendered . cloud subscription and software revenue revenue from subscriptions to kandy 's cloud-based technology platform is recognized on a ratable basis over the contractual subscription term beginning on the date that the platform is made available to the customer until the end of the contractual period . payments received in advance of subscription services are recorded as deferred revenue ; revenue recognized for services rendered in advance of payments received are recorded as contract assets . usage fees , when bundled , are billed in advance and recognized on a ratable basis over the contractual subscription term , which is usually the monthly contractual billing period . non-bundled usage fees are recognized as actual usage occurs . when services do not meet

liquidity and capital resources overview historically , the company 's primary sources of liquidity have been cash and cash equivalents , cash flows from operations ( when available ) and cash flows from financing activities , including funding under its credit agreement . the credit agreement is more fully discussed in note 9. from time to time , the company may also choose to access the debt and equity markets to fund acquisitions to diversity its capital sources . the company 's current principal capital requirements are to fund working capital and make investments in line with its business strategy . the credit agreement matures on june 30 , 2021 , and , as amended , provides for maximum borrowings of $ 16.5 million on the line of credit portion with a scheduled reduction of $ 3.5 million in availability under the line of credit as of april 1 , 2021. as amended , the credit agreement provides for a minimum monthly liquidity ( defined as unrestricted cash plus availability under the line of credit ) of $ 3.0 million commencing january 31 , 2021. as of december 31 , 2020 , amounts outstanding under the term loan and the line of credit with comerica bank were $ 5.7 million and $ 7.4 million , respectively . in addition , at december 31 , 2020 , the company had unrestricted and restricted cash of $ 9.9 million and $ 0.6 million , respectively , in its operating bank accounts , and had availability under its line of credit of $ 6.5 million . total equity at december 31 , 2020 was $ 52.5 million . however , as of december 31 , 2020 , the company 's current liabilities exceeded its current assets by $ 18.4 million , primarily as a result of the classification of the components of the credit agreement as current .


 Write a concise suspicious activity report of the following text delimited by triple backquotes. Return your response as a formal report which covers the key points highlighting the location,dates,entity names and account holder information in chronological order of the text.
     ```liquidity and capital resources overview historically , the company 's primary sources of liquidity have been cash and cash equivalents , cash flows from operations ( when available ) and cash flows from financing activities , including funding under its credit agreement . the credit agreement is more fully discussed in note 9. from time to time , the company may also choose to access the debt and equity markets to fund acquisitions to diversity its capital sources . the company 's current principal capital requirements are to fund working capital and make investments in line with its business strategy . the credit agreement matures on june 30 , 2021 , and , as amended , provides for maximum borrowings of $ 16.5 million on the line of credit portion with a scheduled reduction of $ 3.5 million in availability under the line of credit as of april 1 , 2021. as amended , the credit agreement provides for a minimum monthly liquidity ( defined as unrestricted cash plus availability under the line of credit ) of $ 3.0 million commencing january 31 , 2021. as of december 31 , 2020 , amounts outstanding under the term loan and the line of credit with comerica bank were $ 5.7 million and $ 7.4 million , respectively . in addition , at december 31 , 2020 , the company had unrestricted and restricted cash of $ 9.9 million and $ 0.6 million , respectively , in its operating bank accounts , and had availability under its line of credit of $ 6.5 million . total equity at december 31 , 2020 was $ 52.5 million . however , as of december 31 , 2020 , the company 's current liabilities exceeded its current assets by $ 18.4 million , primarily as a result of the classification of the components of the credit agreement as current .
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 Suspicious Activity Report : in response to covid-19 , we have put into place certain restrictions , requirements and guidelines , to protect the health of our employees and clients , including requiring certain conditions to be met before employees return to the company 's offices . also , to protect the health and safety of our employees , our daily execution has evolved into a largely virtual model and we continue to endeavor to find innovative ways to engage with customers and prospects as we , our customers and prospects endeavor to navigate the current environment . between april 1 , 2020 and september 1 , 2020 , computex reduced the salaries of its employees and we are endeavoring to reduce other operating expenses . we plan to continue to monitor the current environment and may take further actions that may be required by federal , state or local authorities or that we determine are in the interests of our employees , customers , and partners . 24 our business our hardware offerings are sourced from a network of leading manufacturers , and include , data storage , desktops , servers , and other hardware . third party software and maintenance offerings include licensing , licensing management , software solutions and other services . we offer a full suite of value-added services , which typically are delivered as part of a complete technology solution , to help our customers meet their specific needs . our solutions range from configuration services for computer devices to fully integrated solutions such as virtualization , collaboration , security , mobility , data center optimization and cloud computing . we also offer complementary services including installations , warranty services and certain managed services such as remote network and data center monitoring . we believe our software and service offerings are important growth areas for us . our professional and managed services include managed it services , virtualization , storage , networking and data center services . as part of these services , we offer customized solutions for business continuity , back-up and recovery , capacity on-demand , regulatory compliance and data center best practice methodologies as well as infrastructure as a service ( “ iaas ” ) and software as a service ( “ saas ” ) . our customers utilize our solutions to optimize their current and planned investments in it infrastructure and data centers . we believe the breadth of our service offering and our consultative approach to working with our clients distinguishes us from other providers . c loud subscription and software products include subscriptions to the company 's cloud-based technology platform . in addition , we believe our business is well-diversified across verticals , technology solutions offerings and procurement partners from whom we procure products and software for resale . our sales teams consist of seasoned account executives and regionally focused sales support teams who work within assigned territories to provide customized solutions to our customers . our sales teams are supported by industry leading technologists who design end to end solutions and who take projects from design , to implementation , to management . we boast an extensive network of oems and distributors which allow us to direct-sell a diverse selection of products and software to our ever-growing customer base , as packaged software or as licensed products and services . we have developed an infrastructure that enables us to deliver our it solutions and service agnostic as to technology platform and location through a flexible , customer-focused delivery model which spans three datacenter environments ( customer-owned , co-location , and the cloud ) . by optimizing our customers ' use of secure , energy efficient and reliable data centers combined with a comprehensive suite of related it infrastructure services , we are able to offer our customers highly customized solutions to address their needs for data center availability , data management , data security , business continuity disaster recovery and data center consolidation , as well as a variety of other related managed services . key trends affecting our results of operations the following are key trends that we believe can impact our results of operations : ● the increasing need , by organizations , for third-party service providers , such as computex technology solutions , to manage significant aspects of the it environment ● the increasing need , by organizations , to reduce the number of solutions providers they do business with to improve supply chain and internal efficiencies , enhance accountability , improve supplier management practices , and reduce costs ● the lack of sufficient internal it resources at mid-sized and large enterprises , and the scarcity of it personnel in certain high-demand disciplines ● disruptive technologies that are creating complexity and challenges for customers and vendors ● the increasing sophistication and incidences of it security breaches and cyber-attacks ● the it decision-making shift by some companies , whereby it decision-making is shifting from it departments to line-of-business personnel , which is changing the customer engagement model and types of consultative services required to fulfill the needs of customers ● the recognition that certain it services provide the opportunity of funding via recurring payments over a period of time , rather than large upfront payments ● the increasing use of multi-cloud strategies , whereby cloud architectures and cloud-enabled frameworks , whether public , private , or hybrid , provide the core foundation of modern it ● the explosive growth in remote workforce needs . 25 growth strategy the acquisition of kandy serves to complement the services provided by computex by giving us the opportunity to provide a full suite of ucaas , cpaas , and ccaas products to serve the rapidly growing cloud communications market . customers today demand a highly reliable , secure , and scalable communications platform along with a world class customer experience . story_separator_special_tag when an arrangement contains more than one performance obligation , the company will allocate the transaction price to each performance obligation on a relative standalone selling price basis . the company utilizes the observable price of goods and services when they are sold separately to similar customers in order to estimate standalone selling price . hardware revenue from the sale of hardware is recognized on a gross basis , as the company is deemed to be acting as the principal in these transactions . the selling price to the customer is recorded as revenue and the acquisition cost is recorded within cost of revenue . the company recognizes revenue from these transactions when control has passed to the customer , which is usually upon shipment . in some instances , the customer agrees to buy the product from the company , but requests delivery at a later date , commonly known as a bill-and-hold arrangement . for these transactions , the company deems that control passes to the customer when the product is ready for delivery . the company classifies such products as products ready for delivery when the customer is in possession of a signed agreement , the significant risk and rewards for the product has passed to the customer , the customer has the ability to direct the asset , the product has been set aside specifically for the customer and the company can not redirect the product for the benefit of another customer . in drop-shipment arrangements , whereby the company arranges for the vendor to deliver the product directly to the customer without the inventory first being held at its warehouses , the company considers itself to be the principal and therefore , recognizes the related revenue on a gross basis . third party software revenues from most software license sales are recognized as a single performance obligation on a net basis , as the company is deemed to be acting as an agent in these transactions . revenues in these instances are recognized at the point the software license is delivered to the customer . generally , software licenses are sold with accompanying third-party delivered software support , which is a product that allows customers to upgrade , at no additional cost , to the latest technology if new capabilities are introduced during the period that the software support is in effect . the company evaluates whether the software support is a separate performance obligation by assessing whether the third-party delivered software support is critical or essential to the core functionality of the software itself . this involves considering whether the software provides its original intended functionality to the customer without the updates , whether the customer would ascribe a higher value to the upgrades versus the up-front deliverable , whether the customer would expect frequent intelligence updates to the software ( such as updates that maintain the original functionality ) , and whether the customer chooses to not delay or always install upgrades . if the company determines that the accompanying third-party delivered software support is critical or essential to the core functionality of the software license , the software license and the accompanying third-party delivered software support are recognized as a single performance obligation . the value of the product is primarily based on the accompanying support delivered by a third-party , and therefore the company is acting as an agent in these transactions and therefore , recognizes the associated revenue on a net basis at the point that the associated software license is delivered to the customer . 32 third party maintenance the company is deemed to be the agent in the sale of third-party maintenance , software support and services , as the third-party controls the service until it is transferred to the customer . in these instances , the company recognizes the revenue on a net basis equal to the selling price to the customer less the acquisition costs . such revenue is recognized when the customer and vendor accept the terms and conditions of the arrangement . managed and professional services professional services offered by the company include assessments , project management , staging , configuration , customer training and integration . managed services offerings range from monitoring and notification to a fully outsourced network management solution . in these arrangements , the company satisfies the performance obligations and recognizes revenue over time . such professional services are provided under both time and materials and fixed price contracts . when services are provided on a time and materials basis , the company recognizes revenues at agreed-upon billing rates as services are performed . when services are provided on a fixed fee basis , the company recognizes revenues over time in proportion to the company 's progress towards satisfaction of the performance obligation . in arrangements for managed services , the company 's arrangement is typically a single performance obligation comprised of a series of distinct services that are substantially the same and that have the same pattern of transfer ( i.e . , distinct days of service ) . the company typically recognizes revenue from these services on a straight-line basis over the period services are provided , which is consistent with the timing of services rendered . cloud subscription and software revenue revenue from subscriptions to kandy 's cloud-based technology platform is recognized on a ratable basis over the contractual subscription term beginning on the date that the platform is made available to the customer until the end of the contractual period . payments received in advance of subscription services are recorded as deferred revenue ; revenue recognized for services rendered in advance of payments received are recorded as contract assets . usage fees , when bundled , are billed in advance and recognized on a ratable basis over the contractual subscription term , which is usually the monthly contractual billing period . non-bundled usage fees are recognized as actual usage occurs . when services do not meet

