Haydee Palmieri , the vice president of hospitality and human resources at Punta Cana -LRB- and Frank Rainieri 's wife -RRB- , acknowledged the flaws in service , though she did point out that Leading Hotels of the World had approved their application in September , making them the second member from the Dominican Republic -LRB- along with the Paradisus Palma Real -RRB- .