As part of my job managing a local hotel, I have noticed that we do not have appropriate protocols in place to ensure public health standards are maintained. What steps should be taken in order to minimize risks for our customers and employees? Additionally, how can I ensure that these measures are properly implemented and monitored on an ongoing basis?
As part of my job managing a local hotel, I have noticed that we do not have appropriate protocols in place to ensure public health standards are maintained. What steps should be taken in order to minimize risks for our customers and employees? Additionally, how can I ensure that these measures are properly implemented and monitored on an ongoing basis?
user
In order to ensure public health standards are maintained, it is important to develop and implement thorough protocols for your hotel. These should include employee training on proper cleaning and sanitization procedures, frequent maintenance of surfaces throughout the hotel property, tracking visitors' medical history upon arrival and providing a list of prohibited items. The protocols must also incorporate procedures for monitoring occupancy rates in order to minimize overcrowding; implementing social distancing measures, if necessary; testing physical components regularly for possible contamination; and reporting any problems immediately. Finally, there should be a feedback loop which ensures that your procedures are effectively monitored on an ongoing basis so that any adjustments can be made as necessary.
assistant
As part of my job managing a local hotel, I have noticed that we do not have appropriate protocols in place to ensure public health standards are maintained. What steps should be taken in order to minimize risks for our customers and employees? Additionally, how can I ensure that these measures are properly implemented and monitored on an ongoing basis?
user
In order to ensure public health standards are met, a local hotel should have protocols in place regarding housekeeping, maintenance, pest control and staff education. Housekeeping procedures should include regular cleaning of surfaces and frequently visited areas such as elevators, public restrooms and common areas. Regular maintenance checkups should be conducted including checking humidifiers and filters of heating, ventilating and air-conditioning systems. Pest control methods need to be regularly implemented to rid rooms of bedbugs or any other insect infestations. Staff must also complete safety and sanitation training on a regular basis in order for everyone working at the hotel to be aware of the preventive measures required by law. Implemented measures must also be closely monitored in order to detect early indicationsof any health hazard that may arise before they lead into larger problems. Therefore periodical internal inspections shall occur with staff feedback as well as external reviews from authorities with powerto inspect hotels for compliance issues like the Environmental Protection Agency (EPA) in the United States or equivalent bodies around the world. 
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assistant