What is the best approach to take in this situation when an employee is not following food safety protocols, but you are worried about confronting them?
What is the best approach to take in this situation when an employee is not following food safety protocols, but you are worried about confronting them?
user
The best approach in this situation would be to approach the employee calmly and let them know that following food safety protocols is a priority, so you wanted to check in and see if there was something going on they weren’t aware of. Explain why food safety is an importance and ask if they need any assistance or more education. Additionally, let them know that it’s a team effort and suggest encouraging peer-to-peer accountability if the individual's performance isn’t up to par. This can help create a culture of learning that reduces potential embarrassment or fear of reprimand from management.
assistant
What is the best approach to take in this situation when an employee is not following food safety protocols, but you are worried about confronting them?
user
The best approach to take in this situation is to document any violations that the employee makes with a written incident report. Additionally, talk privately with the employee and explain why it’s important that they adhere to food safety protocols. Be sure to give the employee an opportunity for explanation and allow for follow-up conversations where appropriate. Ultimately, make it clear that continuing behavior contrary to food safety rules will result in corrective action from your organization.
assistant