Can you tell me about Ebay's return policy for items that are not as described by the seller?
Can you tell me about Ebay's return policy for items that are not as described by the seller?
user
Customers can return an item that is not as described within 30 days of the delivery date. They must provide a valid Reason for Return and obtain an RMA (Return Merchandise Authorization) code from Ebay prior to shipping the item back to the seller. The seller is responsible for any shipping, handling, and other fees related to the returned item. In addition, the buyer will receive a refund within 5 business days after receiving evidence of return from Ebay in their PayPal account or by other payment methods they have specified when purchasing the item.
assistant
Can you tell me about Ebay's return policy for items that are not as described by the seller?
user
Ebay has a 'not as described' policy, which allows buyers to get a full refund if they receive an item that is not as described in the listing. Buyers have up to fourteen days after the purchase date to file a dispute over an item that is not as described by the seller, which then will be investigated by eBay. If it is determined that the seller incorrectly described the item, buyers are eligible for a full refund.
assistant