Ryanair to cancel 40-50 flights per day for six weeks - BBC News
The airline announces the plan in a bid to hit punctuality targets and allow crew to take leave.
Ryanair is to cancel 40 to 50 flights every day for the next six weeks, in a bid to improve punctuality of flights.

The budget Irish-based airline announced the plan on Friday, saying that it was "unacceptable" that its punctuality had fallen below 80% in the first half of this month.

It also said it had to clear a backlog of staff leave by the end of the year.

The move could affect up to 285,000 passengers, who will be offered alternative flights or refunds.

Ryanair said that less than 2% of its flights would be cancelled and the move would help it hit its annual punctuality target of 90%.

But passengers have complained about the short notice of the cancellations.

Gary Cummings was due to fly from Leeds to Bratislava on Friday morning.

On Thursday night he received a text message from Ryanair, saying his flight had been cancelled.

The only alternative flight he was offered was on Monday - when he was originally due to be returning to Leeds.

"We were left in limbo really," he told BBC Radio 5 live.

This Twitter post cannot be displayed in your browser. Please enable Javascript or try a different browser. View original content on Twitter The BBC is not responsible for the content of external sites. Skip twitter post by Becky Lucas This article contains content provided by Twitter. We ask for your permission before anything is loaded, as they may be using cookies and other technologies. You may want to read Twitter’s cookie policy, external and privacy policy, external before accepting. To view this content choose ‘accept and continue’. The BBC is not responsible for the content of external sites.

This Twitter post cannot be displayed in your browser. Please enable Javascript or try a different browser. View original content on Twitter The BBC is not responsible for the content of external sites. Skip twitter post 2 by Marcelo Heuer This article contains content provided by Twitter. We ask for your permission before anything is loaded, as they may be using cookies and other technologies. You may want to read Twitter’s cookie policy, external and privacy policy, external before accepting. To view this content choose ‘accept and continue’. The BBC is not responsible for the content of external sites.

This Twitter post cannot be displayed in your browser. Please enable Javascript or try a different browser. View original content on Twitter The BBC is not responsible for the content of external sites. Skip twitter post 3 by Alison Croft This article contains content provided by Twitter. We ask for your permission before anything is loaded, as they may be using cookies and other technologies. You may want to read Twitter’s cookie policy, external and privacy policy, external before accepting. To view this content choose ‘accept and continue’. The BBC is not responsible for the content of external sites.

But customers do have rights under the European Passenger Rights legislation.

"The rules say if the airline doesn't have a suitable alternative flight, you have to be booked on a rival airline," said Simon Calder, travel editor of the Independent.

He said passengers should also be able to claim compensation for the cancellations.

"It's a really odd thing in terms of customer care, to say we want to improve the operation by keeping more planes on the ground," he told the BBC.

Ryanair made a profit of €1.32bn (£1.16bn) last year after it carried 120 million passengers.

So it can afford to risk annoying up to 400,000 of its customers by suddenly cancelling hundreds of flights at short notice.

It's not the first time that a large company has changed how holidays are allocated to staff, but it's probably the first time for a giant airline that such changes have discommoded so many paying customers.

Ryanair hopes that it can minimise the reputational and financial cost until it gets to the end of October when fewer flights will be in the skies anyway.

In the meantime passengers are urged to check what their compensation rights might be under EU261 rules.

Ryanair has advised customers that flights will be operating as scheduled unless passengers have received a cancellation email.

"By cancelling less than 2% of our flying programme over the next six weeks, until our winter schedule starts in early November, we can improve the operational resilience of our schedules and restore punctuality to our annualised target of 90%," Ryanair's Robin Kiely said.

The statement added that the airline was in a transition period to move the holiday year for its staff from April to March, to January to December.