I can open my ESP32 Vroom32 device made by Espressif with a cp2101 chip on Ubuntu. I used Ubuntu to flash Micropython onto it, however when I try to connect with Putty, MPFshell or anything else on Windows 10 it will not work. I downloaded and installed the recommended drivers for it and also updated Windows which was supposed to load the driver as well. I can see the device and COM port in device manager but when I attempt to connect I get blocked. For example on MPFshell I get the message "Cannot connect to COM17"
It is a common reason for boards to show the "Cannot Connect to COM" error because of a bad USB cable.
Always check with another cable first, before getting deeper to the problem.
Cannot open COM port on ESP32 device. Using Windows10 and MPFShell